IT Support Jobs in the South East

IT Support
England > South East

The median IT Support salary in the South East is £30,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 58 131 169
Rank change year-on-year +73 +38 0
Permanent jobs requiring an IT Support 676 362 437
As % of all permanent jobs advertised in the South East 4.03% 2.48% 2.21%
As % of the Job Titles category 4.29% 2.74% 2.29%
Number of salaries quoted 620 222 402
10th Percentile £21,250 £22,750 £20,730
25th Percentile £25,000 £25,750 £23,750
Median annual salary (50th Percentile) £30,000 £30,000 £29,000
Median % change year-on-year - +3.45% +3.57%
75th Percentile £38,750 £35,000 £33,903
90th Percentile £43,750 £43,750 £43,700
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +0.87%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,768 13,202 19,109
% of permanent jobs with a recognized job title 93.95% 90.39% 96.43%
Number of salaries quoted 11,324 8,288 12,502
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 8 May 2024.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +53 273 £32,000 - 41
Hampshire +33 136 £29,000 +8.41% 16
Oxfordshire +72 134 £33,500 +5.51% 17
Berkshire +25 80 £27,000 -5.26% 9
Surrey +41 71 £32,500 +1.56% 13
East Sussex +62 67 £25,000 -41.18% 4
Kent -4 62 £25,000 -5.66% 10
Buckinghamshire -1 59 £29,000 -10.77% 15
West Sussex +71 50 £30,000 +27.66% 12
Sussex - 7 £22,000 -
Middlesex - 7 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 8 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 379 (56.07%) Microsoft 365
2 339 (50.15%) Windows
3 321 (47.49%) Microsoft
4 240 (35.50%) Customer Service
5 218 (32.25%) Active Directory
6 213 (31.51%) Social Skills
7 166 (24.56%) Azure
8 152 (22.49%) Windows Server
9 145 (21.45%) Firewall
10 144 (21.30%) Problem-Solving
11 134 (19.82%) Microsoft Office
12 108 (15.98%) Windows 10
13 105 (15.53%) Microsoft Exchange
14 86 (12.72%) Degree
15 85 (12.57%) SQL
16 81 (11.98%) VMware
17 74 (10.95%) ITIL
18 71 (10.50%) SharePoint
19 64 (9.47%) DNS
20 63 (9.32%) VMware Infrastructure
21 57 (8.43%) TCP/IP
22 54 (7.99%) Entra ID
23 53 (7.84%) Cisco
24 51 (7.54%) Cybersecurity
25 50 (7.40%) VPN
25 50 (7.40%) DHCP
26 47 (6.95%) Service Delivery
26 47 (6.95%) Hyper-V
26 47 (6.95%) Driving Licence
27 46 (6.80%) Citrix

IT Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 105 (15.53%) Microsoft Exchange
2 71 (10.50%) SharePoint
3 7 (1.04%) IIS
4 6 (0.89%) Exchange Server 2000
5 3 (0.44%) Exchange Server 2013
6 1 (0.15%) Apache
6 1 (0.15%) CMS
6 1 (0.15%) Confluence
6 1 (0.15%) Tomcat
Applications
1 134 (19.82%) Microsoft Office
2 41 (6.07%) Microsoft Excel
3 3 (0.44%) Spreadsheet
Business Applications
1 5 (0.74%) Dynamics CRM
1 5 (0.74%) Dynamics GP
1 5 (0.74%) Sage X3
Cloud Services
1 379 (56.07%) Microsoft 365
2 166 (24.56%) Azure
3 54 (7.99%) Entra ID
4 30 (4.44%) OneDrive
5 26 (3.85%) AWS
6 18 (2.66%) Mimecast
7 10 (1.48%) WhatsApp
8 6 (0.89%) Dynamics 365
8 6 (0.89%) Google Workspace
8 6 (0.89%) Power Platform
9 5 (0.74%) iTunes
10 3 (0.44%) IaaS
11 2 (0.30%) GCP
11 2 (0.30%) PaaS
11 2 (0.30%) Power Automate
11 2 (0.30%) SaaS
12 1 (0.15%) Cloud Computing
Communications & Networking
1 145 (21.45%) Firewall
2 64 (9.47%) DNS
3 57 (8.43%) TCP/IP
4 50 (7.40%) DHCP
4 50 (7.40%) VPN
5 43 (6.36%) Wireless
6 40 (5.92%) Wi-Fi
7 36 (5.33%) VLAN
8 32 (4.73%) VoIP
9 21 (3.11%) WAN
10 17 (2.51%) LAN
11 15 (2.22%) SAN
12 13 (1.92%) Unified Communications
13 12 (1.78%) SSL
14 11 (1.63%) NAS
15 10 (1.48%) Network Security
15 10 (1.48%) Remote Desktop
16 8 (1.18%) FTP
17 7 (1.04%) Broadband
18 6 (0.89%) SD-WAN
Database & Business Intelligence
1 42 (6.21%) SQL Server
2 9 (1.33%) MySQL
3 6 (0.89%) Power BI
4 3 (0.44%) Oracle Database
4 3 (0.44%) SQL Server Integration Services
Development Applications
1 10 (1.48%) JIRA
2 2 (0.30%) Hudson
3 1 (0.15%) Jenkins
General
1 213 (31.51%) Social Skills
2 37 (5.47%) Finance
3 33 (4.88%) Law
4 28 (4.14%) Analytical Skills
5 24 (3.55%) Legal
6 22 (3.25%) Inclusion and Diversity
7 21 (3.11%) Telecoms
8 19 (2.81%) Documentation Skills
9 12 (1.78%) Games
9 12 (1.78%) Manufacturing
10 11 (1.63%) Back Office
11 9 (1.33%) Organisational Skills
12 8 (1.18%) Automotive
13 7 (1.04%) Public Sector
13 7 (1.04%) Retail
14 6 (0.89%) Marketing
15 4 (0.59%) Advertising
15 4 (0.59%) German Language
15 4 (0.59%) Pharmaceutical
16 3 (0.44%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (0.74%) Kafka
2 4 (0.59%) .NET
3 3 (0.44%) EDI
3 3 (0.44%) React
4 2 (0.30%) Software Packaging
5 1 (0.15%) LAMP
5 1 (0.15%) LDAP
Miscellaneous
1 47 (6.95%) Driving Licence
2 20 (2.96%) Replication
2 20 (2.96%) Self-Motivation
3 17 (2.51%) Management Information System
3 17 (2.51%) Onboarding
4 11 (1.63%) CCTV
5 7 (1.04%) Smartphone
6 5 (0.74%) Client/Server
6 5 (0.74%) Educational Technology
6 5 (0.74%) e-Learning
6 5 (0.74%) iPad
6 5 (0.74%) Low-Code
6 5 (0.74%) Video Conferencing
7 4 (0.59%) Analytical Mindset
7 4 (0.59%) Data Centre
7 4 (0.59%) Distributed Computing
7 4 (0.59%) IPTV
7 4 (0.59%) Life Science
8 3 (0.44%) Apple TV
8 3 (0.44%) Enterprise Software
Operating Systems
1 339 (50.15%) Windows
2 152 (22.49%) Windows Server
3 108 (15.98%) Windows 10
4 38 (5.62%) Linux
5 29 (4.29%) Windows Server 2016
6 28 (4.14%) Windows Server 2019
7 27 (3.99%) Android
8 22 (3.25%) Apple iOS
9 16 (2.37%) Mac OS
10 9 (1.33%) Windows Server 2012
11 8 (1.18%) Windows Server 2008
12 7 (1.04%) Windows 7
13 6 (0.89%) Mac OS X
14 5 (0.74%) Red Hat Enterprise Linux
14 5 (0.74%) Unix
15 2 (0.30%) Ubuntu
15 2 (0.30%) Windows Server 2003
16 1 (0.15%) Windows Mobile
Processes & Methodologies
1 240 (35.50%) Customer Service
2 144 (21.30%) Problem-Solving
3 74 (10.95%) ITIL
4 51 (7.54%) Cybersecurity
5 47 (6.95%) Service Delivery
6 40 (5.92%) Infrastructure Engineering
7 34 (5.03%) Mathematics
8 29 (4.29%) Change Control
9 26 (3.85%) Agile
10 24 (3.55%) Time Management
11 23 (3.40%) Asset Management
11 23 (3.40%) ERP
11 23 (3.40%) Incident Management
12 21 (3.11%) Service Management
13 19 (2.81%) Change Management
13 19 (2.81%) ITSM
13 19 (2.81%) Remote Monitoring and Management
14 18 (2.66%) Multi-Factor Authentication
14 18 (2.66%) Problem Management
14 18 (2.66%) Project Management
Programming Languages
1 85 (12.57%) SQL
2 24 (3.55%) PowerShell
3 6 (0.89%) Bash
3 6 (0.89%) Python
4 3 (0.44%) C
4 3 (0.44%) C#
5 2 (0.30%) C++
5 2 (0.30%) COBOL
6 1 (0.15%) PHP
Qualifications
1 86 (12.72%) Degree
2 38 (5.62%) CCNA
2 38 (5.62%) Cisco Certification
3 29 (4.29%) Microsoft Certification
4 22 (3.25%) Network+ Certification
5 15 (2.22%) MCSE
6 13 (1.92%) ITIL Foundation Certificate
7 10 (1.48%) Azure Certification
7 10 (1.48%) Security Cleared
8 7 (1.04%) DV Cleared
8 7 (1.04%) NVQ Level 3
9 6 (0.89%) DBS Check
10 5 (0.74%) A+ Certification
10 5 (0.74%) AWS Certification
11 4 (0.59%) MCSA
12 3 (0.44%) Master's Degree
12 3 (0.44%) MCP
13 2 (0.30%) Computer Science Degree
13 2 (0.30%) HNC
13 2 (0.30%) ITIL Certification
Quality Assurance & Compliance
1 41 (6.07%) SLA
2 9 (1.33%) GDPR
2 9 (1.33%) QA
3 4 (0.59%) ISO/IEC 27001
4 2 (0.30%) Cyber Essentials
4 2 (0.30%) NIST
4 2 (0.30%) PMO
5 1 (0.15%) Cyber Essentials PLUS
5 1 (0.15%) ISO 14001
5 1 (0.15%) ISO 9001
System Software
1 218 (32.25%) Active Directory
2 63 (9.32%) VMware Infrastructure
3 47 (6.95%) Hyper-V
4 12 (1.78%) Virtual Desktop
5 6 (0.89%) Docker
6 2 (0.30%) Citrix Hypervisor
6 2 (0.30%) VMware ESXi
6 2 (0.30%) vSphere
7 1 (0.15%) NFS
7 1 (0.15%) Terminal Services
7 1 (0.15%) Virtual Servers
7 1 (0.15%) XenApp
Systems Management
1 40 (5.92%) Microsoft Intune
2 13 (1.92%) Cisco CUCM
2 13 (1.92%) ServiceCenter
3 11 (1.63%) SCCM
4 6 (0.89%) Kubernetes
5 5 (0.74%) WSUS
6 2 (0.30%) FortiGate
6 2 (0.30%) NetCrunch
7 1 (0.15%) Active Directory Federation Services
7 1 (0.15%) Backup Exec
7 1 (0.15%) Failover Clustering
7 1 (0.15%) Jamf Pro
7 1 (0.15%) Microsoft Clustering
Vendors
1 321 (47.49%) Microsoft
2 81 (11.98%) VMware
3 53 (7.84%) Cisco
4 46 (6.80%) Citrix
5 41 (6.07%) Veeam
6 39 (5.77%) Apple
7 22 (3.25%) Barracuda Networks
7 22 (3.25%) Sophos
8 19 (2.81%) Palo Alto
9 18 (2.66%) Google
9 18 (2.66%) HP
10 14 (2.07%) Aruba
10 14 (2.07%) Draytek
10 14 (2.07%) Fortinet
10 14 (2.07%) Meraki
11 11 (1.63%) ConnectWise
12 9 (1.33%) Dell
13 8 (1.18%) Sage
14 7 (1.04%) Acronis
14 7 (1.04%) Bloomberg