Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 89 104 94
Rank change year-on-year +15 -10 +53
Permanent jobs citing Service Delivery 485 431 694
As % of all permanent jobs advertised in the South East 2.89% 2.97% 3.49%
As % of the Processes & Methodologies category 3.42% 3.14% 3.70%
Number of salaries quoted 374 338 451
10th Percentile £29,228 £26,250 £29,000
25th Percentile £35,625 £31,250 £36,250
Median annual salary (50th Percentile) £48,750 £45,000 £50,000
Median % change year-on-year +8.33% -10.00% +5.26%
75th Percentile £57,500 £60,000 £63,750
90th Percentile £67,200 £85,000 £72,500
England median annual salary £50,000 £52,500 £51,500
% change year-on-year -4.76% +1.94% +3.00%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,172 13,729 18,775
As % of all permanent jobs advertised in the South East 84.50% 94.52% 94.38%
Number of salaries quoted 9,870 8,011 11,959
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 13 May 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +27 248 £50,500 +18.82% 59
Berkshire +25 98 £52,500 +15.13% 32
Buckinghamshire +22 94 £55,000 +37.50% 16
Hampshire -16 85 £46,500 +3.33% 32
Surrey +12 68 £60,000 -4.00% 16
Oxfordshire +27 56 £42,500 +4.94% 11
Kent -16 30 £42,000 +20.00% 14
East Sussex +31 28 £50,000 +53.85% 5
West Sussex +16 16 £40,000 -48.39% 7
Middlesex -4 7 £39,190 -36.53%
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (6.60%) Microsoft Exchange
2 26 (5.36%) SharePoint
3 6 (1.24%) Exchange Server 2000
4 3 (0.62%) IIS
5 2 (0.41%) CMS
5 2 (0.41%) Confluence
5 2 (0.41%) Documentum
5 2 (0.41%) Exchange Server 2010
5 2 (0.41%) Exchange Server 2013
Applications
1 68 (14.02%) Microsoft Office
2 47 (9.69%) Microsoft Excel
3 25 (5.15%) Microsoft PowerPoint
4 3 (0.62%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.21%) Solid Edge
Business Applications
1 9 (1.86%) Dynamics CRM
2 5 (1.03%) Dynamics GP
3 3 (0.62%) Salesforce CRM
4 1 (0.21%) HFM
4 1 (0.21%) Oracle Applications
Cloud Services
1 89 (18.35%) Microsoft 365
2 80 (16.49%) Azure
3 32 (6.60%) AWS
4 18 (3.71%) Entra ID
5 16 (3.30%) Azure DevOps
5 16 (3.30%) OneDrive
6 13 (2.68%) Cloud Computing
7 10 (2.06%) Power Platform
8 8 (1.65%) Azure Sentinel
9 7 (1.44%) Amazon EC2
9 7 (1.44%) SaaS
10 6 (1.24%) IaaS
11 5 (1.03%) Dynamics 365
11 5 (1.03%) SuccessFactors
12 4 (0.82%) Amazon S3
13 2 (0.41%) Dropbox
13 2 (0.41%) GCP
13 2 (0.41%) Google Docs
13 2 (0.41%) Google Drive
13 2 (0.41%) Power Automate
Communications & Networking
1 53 (10.93%) Firewall
2 24 (4.95%) Wi-Fi
3 23 (4.74%) DNS
3 23 (4.74%) LAN
3 23 (4.74%) VPN
4 21 (4.33%) DHCP
5 19 (3.92%) Wireless
6 11 (2.27%) VLAN
6 11 (2.27%) WAN
7 9 (1.86%) Unified Communications
8 8 (1.65%) SAN
9 6 (1.24%) Internet
9 6 (1.24%) iSCSI
9 6 (1.24%) Structured Cabling
10 5 (1.03%) TCP/IP
11 4 (0.82%) VoIP
12 3 (0.62%) Broadband
12 3 (0.62%) HTTP
12 3 (0.62%) Network Security
12 3 (0.62%) Wireshark
Database & Business Intelligence
1 24 (4.95%) Relational Database
2 19 (3.92%) SQL Server
3 10 (2.06%) Power BI
4 9 (1.86%) Amazon RDS
5 7 (1.44%) DB2
5 7 (1.44%) MySQL
6 3 (0.62%) Oracle Database
6 3 (0.62%) SQL Server Integration Services
7 2 (0.41%) Azure SQL Database
8 1 (0.21%) Electronic Patient Records
8 1 (0.21%) Geospatial Data
8 1 (0.21%) GIS
8 1 (0.21%) RDBMS
8 1 (0.21%) Tableau
Development Applications
1 20 (4.12%) JIRA
2 13 (2.68%) Jenkins
3 11 (2.27%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.21%) MSI
General
1 159 (32.78%) Social Skills
2 114 (23.51%) Finance
3 42 (8.66%) Inclusion and Diversity
3 42 (8.66%) Public Sector
4 40 (8.25%) Analytical Skills
5 29 (5.98%) Legal
6 26 (5.36%) Organisational Skills
6 26 (5.36%) Telecoms
7 23 (4.74%) Marketing
8 19 (3.92%) Retail
9 14 (2.89%) Influencing Skills
10 12 (2.47%) Banking
10 12 (2.47%) Games
11 11 (2.27%) Aerospace
11 11 (2.27%) Documentation Skills
11 11 (2.27%) Law
12 10 (2.06%) Manufacturing
12 10 (2.06%) Presentation Skills
13 8 (1.65%) Automotive
14 6 (1.24%) Investment Banking
Job Titles
1 69 (14.23%) Delivery Manager
2 68 (14.02%) Service Manager
3 67 (13.81%) Service Delivery Manager
4 48 (9.90%) Analyst
4 48 (9.90%) Lead
4 48 (9.90%) Support Engineer
5 47 (9.69%) IT Support
6 37 (7.63%) IT Manager
7 34 (7.01%) Developer
8 28 (5.77%) Senior
9 26 (5.36%) Infrastructure Engineer
10 25 (5.15%) Consultant
11 23 (4.74%) Support Analyst
12 21 (4.33%) IT Analyst
12 21 (4.33%) IT Engineer
13 20 (4.12%) 2nd Line Support
13 20 (4.12%) Administrator
14 19 (3.92%) COBOL Developer
14 19 (3.92%) Mainframe Developer
15 18 (3.71%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 27 (5.57%) HTML
2 16 (3.30%) CSS
3 15 (3.09%) .NET
4 11 (2.27%) XML
5 7 (1.44%) .NET Framework
5 7 (1.44%) ASP.NET
5 7 (1.44%) Middleware
6 6 (1.24%) EDI
7 3 (0.62%) ADO
8 2 (0.41%) RESTful
8 2 (0.41%) Web Services
9 1 (0.21%) Leaflet
Miscellaneous
1 37 (7.63%) Driving Licence
2 33 (6.80%) Management Information System
3 32 (6.60%) Self-Motivation
4 19 (3.92%) Data Centre
4 19 (3.92%) Mainframe
5 12 (2.47%) Onboarding
6 11 (2.27%) Linux Command Line
7 9 (1.86%) Security Operations Centre
8 8 (1.65%) Smartphone
9 7 (1.44%) PMI
10 6 (1.24%) Mobile App
11 5 (1.03%) BYOD
11 5 (1.03%) IBM Mainframe
12 4 (0.82%) Analytical Mindset
12 4 (0.82%) EPoS
12 4 (0.82%) Public Cloud
12 4 (0.82%) Social Media
13 3 (0.62%) Apple TV
13 3 (0.62%) Digital Signage
13 3 (0.62%) Raspberry Pi
Operating Systems
1 104 (21.44%) Windows
2 45 (9.28%) Linux
3 44 (9.07%) Windows 10
4 37 (7.63%) Windows Server
5 19 (3.92%) Apple iOS
6 14 (2.89%) Android
7 9 (1.86%) Windows 7
8 8 (1.65%) Mac OS
8 8 (1.65%) Windows Server 2019
9 6 (1.24%) Ubuntu
10 4 (0.82%) Red Hat Enterprise Linux
11 3 (0.62%) Unix
12 2 (0.41%) Windows 8
12 2 (0.41%) Windows Server 2016
13 1 (0.21%) CentOS
13 1 (0.21%) Data ONTAP
13 1 (0.21%) Mac OS X
13 1 (0.21%) Windows XP
Processes & Methodologies
1 178 (36.70%) ITIL
2 126 (25.98%) Customer Service
3 106 (21.86%) Problem-Solving
4 78 (16.08%) Service Management
5 67 (13.81%) Agile
6 61 (12.58%) ITSM
7 58 (11.96%) Continuous Improvement
8 49 (10.10%) Cybersecurity
9 48 (9.90%) Change Management
10 46 (9.48%) DevOps
11 34 (7.01%) Project Management
11 34 (7.01%) Time Management
12 33 (6.80%) Mentoring
13 32 (6.60%) Stakeholder Management
14 31 (6.39%) Infrastructure Engineering
15 30 (6.19%) Process Improvement
16 28 (5.77%) Customer Experience
16 28 (5.77%) Problem Management
17 27 (5.57%) Incident Management
18 24 (4.95%) Asset Management
Programming Languages
1 21 (4.33%) Python
2 20 (4.12%) SQL
3 19 (3.92%) COBOL
3 19 (3.92%) JavaScript
4 17 (3.51%) Bash
5 16 (3.30%) PowerShell
6 13 (2.68%) C#
7 4 (0.82%) Java
8 2 (0.41%) VBScript
9 1 (0.21%) R
9 1 (0.21%) T-SQL
Qualifications
1 92 (18.97%) Security Cleared
2 81 (16.70%) Degree
3 36 (7.42%) CTC Cleared
4 25 (5.15%) SC Cleared
5 20 (4.12%) ITIL Foundation Certificate
6 17 (3.51%) DV Cleared
6 17 (3.51%) Microsoft Certification
7 13 (2.68%) ITIL Certification
8 11 (2.27%) CCNA
8 11 (2.27%) Cisco Certification
8 11 (2.27%) DBS Check
9 9 (1.86%) AWS Certification
9 9 (1.86%) Network+ Certification
10 8 (1.65%) MCP
11 7 (1.44%) A+ Certification
11 7 (1.44%) Azure Certification
11 7 (1.44%) PMI Certification
12 6 (1.24%) CompTIA Security+
13 5 (1.03%) MCSE
14 4 (0.82%) MCSA
Quality Assurance & Compliance
1 81 (16.70%) SLA
2 20 (4.12%) GDPR
3 18 (3.71%) QA
4 12 (2.47%) Accessibility
5 11 (2.27%) ISO/IEC 27001
6 8 (1.65%) Cyber Essentials
7 7 (1.44%) PMO
8 5 (1.03%) Data Quality
9 2 (0.41%) HIPAA
9 2 (0.41%) PCI DSS
9 2 (0.41%) Sarbanes-Oxley
10 1 (0.21%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.21%) ISO/IEC 27005
10 1 (0.21%) NEBOSH
System Software
1 57 (11.75%) Active Directory
2 24 (4.95%) Hyper-V
3 16 (3.30%) VMware Infrastructure
4 11 (2.27%) Virtual Desktop
5 9 (1.86%) Firmware
6 6 (1.24%) Virtual Machines
7 3 (0.62%) VMware ESXi
Systems Management
1 26 (5.36%) Microsoft Intune
2 18 (3.71%) SCCM
3 16 (3.30%) Kubernetes
4 6 (1.24%) Microsoft Data Protection Manager
4 6 (1.24%) SCDPM
5 3 (0.62%) Jamf Pro
5 3 (0.62%) Nessus
5 3 (0.62%) Puppet
6 2 (0.41%) Autotask
6 2 (0.41%) Terraform
7 1 (0.21%) McAfee ePO
7 1 (0.21%) vCenter Server
7 1 (0.21%) vRealize
Vendors
1 166 (34.23%) Microsoft
2 40 (8.25%) ServiceNow
3 26 (5.36%) Cisco
4 25 (5.15%) VMware
5 19 (3.92%) Unisys
6 17 (3.51%) Oracle
7 14 (2.89%) SAP
8 13 (2.68%) Citrix
9 12 (2.47%) Apple
9 12 (2.47%) Dell
10 10 (2.06%) Salesforce
11 9 (1.86%) Adobe
11 9 (1.86%) HP
12 8 (1.65%) Draytek
13 6 (1.24%) Dell Compellent
13 6 (1.24%) Meraki
13 6 (1.24%) OpenText
13 6 (1.24%) Ubiquiti
14 5 (1.03%) Avaya
14 5 (1.03%) IBM