SLA Jobs in the South East

Service Level Agreement (SLA)
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 93 99 154
Rank change year-on-year +6 +55 -37
Permanent jobs citing SLA 489 441 496
As % of all permanent jobs advertised in the South East 2.81% 3.13% 2.42%
As % of the Quality Assurance & Compliance category 19.83% 17.56% 15.47%
Number of salaries quoted 397 334 358
10th Percentile £23,400 £25,500 £24,798
25th Percentile £24,500 £29,400 £26,000
Median annual salary (50th Percentile) £31,000 £39,475 £32,625
Median % change year-on-year -21.47% +21.00% -23.24%
75th Percentile £45,000 £47,250 £47,500
90th Percentile £53,743 £63,638 £57,650
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
South East

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,466 2,512 3,207
As % of all permanent jobs advertised in the South East 14.16% 17.82% 15.62%
Number of salaries quoted 1,610 1,215 1,905
10th Percentile £24,500 £31,100 £28,750
25th Percentile £32,500 £41,000 £37,500
Median annual salary (50th Percentile) £45,000 £51,000 £52,500
Median % change year-on-year -11.76% -2.86% +5.00%
75th Percentile £60,000 £67,500 £67,500
90th Percentile £75,000 £81,250 £78,750
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

3-month moving average salary quoted in jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

Salary distribution for jobs citing SLA in the South East over the 6 months to 28 May 2024.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -7 199 £33,500 -15.14% 37
Surrey +63 153 £25,000 -31.51% 19
Berkshire -18 115 £34,500 -15.85% 17
Hampshire -13 94 £45,000 +21.62% 12
Buckinghamshire -39 52 £32,500 -13.33% 11
Oxfordshire +26 32 £38,750 +51.96% 9
Kent -10 30 £26,500 -43.01% 7
Middlesex -15 6 £35,000 -41.54%
East Sussex +14 5 £33,250 -28.49% 3
West Sussex +18 2 £52,500 +128.26% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (9.61%) Microsoft Exchange
2 36 (7.36%) WebLogic
3 17 (3.48%) SharePoint
4 14 (2.86%) Oracle Service Bus
5 2 (0.41%) Exchange Server 2013
6 1 (0.20%) IIS
Applications
1 117 (23.93%) Microsoft Office
2 34 (6.95%) Microsoft Excel
3 15 (3.07%) MS Visio
4 5 (1.02%) Microsoft PowerPoint
4 5 (1.02%) Spreadsheet
5 1 (0.20%) Adobe Creative Suite
Business Applications
1 14 (2.86%) Remedy ITSM
2 2 (0.41%) assyst
3 1 (0.20%) Unit4 Business World
Cloud Services
1 125 (25.56%) Microsoft 365
2 57 (11.66%) Azure
3 20 (4.09%) Mimecast
4 19 (3.89%) SaaS
5 17 (3.48%) AWS
6 15 (3.07%) Entra ID
7 8 (1.64%) Power Platform
8 4 (0.82%) Azure DevOps
8 4 (0.82%) Azure Storage
8 4 (0.82%) Dynamics 365
8 4 (0.82%) Google Workspace
9 3 (0.61%) Taleo
10 2 (0.41%) OneDrive
11 1 (0.20%) OpenDNS
Communications & Networking
1 43 (8.79%) Firewall
2 29 (5.93%) DNS
3 28 (5.73%) DHCP
4 21 (4.29%) Internet
5 20 (4.09%) VPN
6 19 (3.89%) VoIP
7 17 (3.48%) Wi-Fi
8 16 (3.27%) TCP/IP
9 11 (2.25%) Wireless
10 10 (2.04%) FTP
10 10 (2.04%) LAN
11 8 (1.64%) LTE
12 7 (1.43%) 3G
12 7 (1.43%) Intranet
12 7 (1.43%) Unified Communications
12 7 (1.43%) VLAN
13 6 (1.23%) 4G
13 6 (1.23%) VSAT
14 5 (1.02%) MPLS
14 5 (1.02%) SNMP
Database & Business Intelligence
1 22 (4.50%) Elasticsearch
2 17 (3.48%) Oracle Database
3 14 (2.86%) Oracle Database 10g
3 14 (2.86%) Oracle Database 11g
3 14 (2.86%) VLDB
4 9 (1.84%) DB2
4 9 (1.84%) MySQL
5 4 (0.82%) SQL Server
6 2 (0.41%) GIS
7 1 (0.20%) DTS
7 1 (0.20%) Power BI
7 1 (0.20%) SAP HANA
7 1 (0.20%) SQL Server Integration Services
Development Applications
1 9 (1.84%) JIRA
2 1 (0.20%) MSI
General
1 287 (58.69%) Social Skills
2 89 (18.20%) Billing
3 79 (16.16%) Finance
4 61 (12.47%) Analytical Skills
5 31 (6.34%) Telecoms
6 27 (5.52%) Organisational Skills
7 25 (5.11%) Police
8 23 (4.70%) Presentation Skills
9 20 (4.09%) Documentation Skills
9 20 (4.09%) Legal
10 19 (3.89%) Public Sector
11 14 (2.86%) Inclusion and Diversity
12 11 (2.25%) Back Office
12 11 (2.25%) Law
13 9 (1.84%) Digital Economy
14 6 (1.23%) Military
15 5 (1.02%) Banking
16 4 (0.82%) Advertising
16 4 (0.82%) Games
16 4 (0.82%) Retail
Job Titles
1 96 (19.63%) Analyst
2 68 (13.91%) Support Analyst
3 60 (12.27%) Support Engineer
4 49 (10.02%) Service Manager
5 46 (9.41%) Applications Support
6 38 (7.77%) IT Support
7 37 (7.57%) Applications Support Analyst
7 37 (7.57%) Lead
8 34 (6.95%) Senior
9 33 (6.75%) 1st Line Support
9 33 (6.75%) Delivery Manager
9 33 (6.75%) Service Delivery Manager
10 30 (6.13%) Infrastructure Engineer
11 26 (5.32%) Infrastructure Support
11 26 (5.32%) Infrastructure Support Engineer
12 23 (4.70%) 1st Line Support Analyst
13 22 (4.50%) Senior Analyst
13 22 (4.50%) Senior Applications Support
13 22 (4.50%) Senior Applications Support Analyst
13 22 (4.50%) Team Leader
Libraries, Frameworks & Software Standards
1 22 (4.50%) J2EE
1 22 (4.50%) Java EE
1 22 (4.50%) Spring
2 5 (1.02%) NETCONF
3 4 (0.82%) 802.1X
4 3 (0.61%) .NET
4 3 (0.61%) CSS
4 3 (0.61%) HTML
5 1 (0.20%) Middleware
Miscellaneous
1 104 (21.27%) Self-Motivation
2 90 (18.40%) Digital Signage
3 89 (18.20%) Video Conferencing
3 89 (18.20%) Video\Live Streaming
4 28 (5.73%) Driving Licence
5 14 (2.86%) Onboarding
6 13 (2.66%) Clustering
7 12 (2.45%) PKI
8 11 (2.25%) Data Centre
9 9 (1.84%) BYOD
10 7 (1.43%) Management Information System
11 6 (1.23%) Foreign Exchange (FX)
12 5 (1.02%) Cyber Threat
13 4 (0.82%) EPoS
14 3 (0.61%) NHS
14 3 (0.61%) Wiki
15 2 (0.41%) FMCG
15 2 (0.41%) IoT
15 2 (0.41%) Product Ownership
15 2 (0.41%) Virtual Team
Operating Systems
1 143 (29.24%) Windows
2 80 (16.36%) Windows Server
3 47 (9.61%) Windows 10
4 43 (8.79%) Linux
5 36 (7.36%) Unix
6 20 (4.09%) Windows Server 2016
7 18 (3.68%) Windows Server 2019
8 14 (2.86%) Solaris
8 14 (2.86%) Windows Server 2012
9 6 (1.23%) Ubuntu
10 4 (0.82%) Android
11 2 (0.41%) Red Hat Enterprise Linux
11 2 (0.41%) SUSE
11 2 (0.41%) Windows 8
12 1 (0.20%) AIX
12 1 (0.20%) Apple iOS
12 1 (0.20%) Windows XP
Processes & Methodologies
1 223 (45.60%) Customer Service
2 136 (27.81%) Problem-Solving
3 126 (25.77%) ITIL
4 97 (19.84%) Presales
5 93 (19.02%) Logistics
6 89 (18.20%) Preventative Maintenance
7 84 (17.18%) Service Delivery
8 76 (15.54%) Incident Management
9 57 (11.66%) Service Management
10 40 (8.18%) Infrastructure Engineering
11 36 (7.36%) Actionable Insight
12 30 (6.13%) ITSM
13 28 (5.73%) Mentoring
14 26 (5.32%) Continuous Improvement
15 25 (5.11%) Impact Assessments
16 24 (4.91%) Enterprise Architecture
16 24 (4.91%) Stakeholder Management
17 23 (4.70%) Change Management
17 23 (4.70%) Coaching
17 23 (4.70%) Project Management
Programming Languages
1 28 (5.73%) PowerShell
2 25 (5.11%) SQL
3 22 (4.50%) Java
3 22 (4.50%) Shell Script
4 15 (3.07%) PL/SQL
5 12 (2.45%) ActionScript
5 12 (2.45%) VB
6 9 (1.84%) Bash
7 6 (1.23%) Python
8 5 (1.02%) JavaScript
9 3 (0.61%) C#
10 1 (0.20%) C
10 1 (0.20%) Embedded C
10 1 (0.20%) VBScript
Qualifications
1 87 (17.79%) Degree
2 83 (16.97%) Security Cleared
3 56 (11.45%) SC Cleared
4 24 (4.91%) A+ Certification
5 18 (3.68%) DV Cleared
5 18 (3.68%) Microsoft Certification
6 15 (3.07%) MCP
7 11 (2.25%) APMP
8 7 (1.43%) ITIL Foundation Certificate
8 7 (1.43%) Network+ Certification
9 6 (1.23%) GCSC
9 6 (1.23%) ITIL Certification
10 4 (0.82%) Azure Certification
11 3 (0.61%) CCNA
11 3 (0.61%) Cisco Certification
11 3 (0.61%) Computer Science Degree
12 2 (0.41%) CompTIA Security+
12 2 (0.41%) CRISC
12 2 (0.41%) DBS Check
12 2 (0.41%) Master's Degree
Quality Assurance & Compliance
1 31 (6.34%) GDPR
2 13 (2.66%) PMO
3 9 (1.84%) Accessibility
4 5 (1.02%) HIPAA
5 3 (0.61%) ISO/IEC 27001
6 2 (0.41%) COBIT
6 2 (0.41%) GRC
6 2 (0.41%) NIST
6 2 (0.41%) PCI DSS
7 1 (0.20%) Cyber Essentials
7 1 (0.20%) ISO 14001
7 1 (0.20%) ISO 9001
7 1 (0.20%) QA
System Software
1 134 (27.40%) Active Directory
2 31 (6.34%) VMware Infrastructure
3 17 (3.48%) Hyper-V
4 14 (2.86%) Oracle RAC
5 12 (2.45%) OpenSSH
5 12 (2.45%) VMware ESXi
5 12 (2.45%) vSphere
5 12 (2.45%) XenApp
6 9 (1.84%) Virtual Desktop
7 5 (1.02%) Firmware
8 3 (0.61%) Docker
9 1 (0.20%) Virtual Machines
Systems Management
1 30 (6.13%) SCCM
2 22 (4.50%) OpenSSO
2 22 (4.50%) Single Sign-On
3 18 (3.68%) vCenter Server
4 17 (3.48%) Microsoft Intune
5 15 (3.07%) Oracle RMAN
6 14 (2.86%) Data Guard
7 12 (2.45%) IBM BigFix
7 12 (2.45%) PowerCLI
8 11 (2.25%) WSUS
9 4 (0.82%) Active Directory Federation Services
10 3 (0.61%) Ansible
10 3 (0.61%) Nessus
10 3 (0.61%) Terraform
Vendors
1 177 (36.20%) Microsoft
2 41 (8.38%) VMware
3 39 (7.98%) Oracle
4 36 (7.36%) Remedy
5 28 (5.73%) Cisco
6 23 (4.70%) Citrix
7 19 (3.89%) Sophos
8 15 (3.07%) ServiceNow
8 15 (3.07%) Sun
8 15 (3.07%) WatchGuard
9 13 (2.66%) Apple
9 13 (2.66%) Meraki
10 12 (2.45%) ConnectWise
10 12 (2.45%) IBM
11 11 (2.25%) Barracuda Networks
11 11 (2.25%) HP
12 8 (1.64%) Ubiquiti
13 6 (1.23%) Google
14 5 (1.02%) Facebook
14 5 (1.02%) YouTube