Service Management Jobs in South Wales

Service Management
Wales > South Wales

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 82 50 62
Rank change year-on-year -32 +12 -3
Permanent jobs citing Service Management 23 55 64
As % of all permanent jobs advertised in South Wales 1.43% 4.72% 4.09%
As % of the Processes & Methodologies category 1.88% 4.90% 4.37%
Number of salaries quoted 7 16 37
10th Percentile - £27,500 £19,850
25th Percentile £44,851 £33,726 £20,875
Median annual salary (50th Percentile) £46,604 £53,250 £36,600
Median % change year-on-year -12.48% +45.49% +12.61%
75th Percentile £68,716 £62,500 £41,099
90th Percentile £72,433 - £57,693
Wales median annual salary £46,604 £51,573 £36,943
% change year-on-year -9.63% +39.60% +13.67%

All Process and Methodology Skills
South Wales

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,223 1,122 1,463
As % of all permanent jobs advertised in South Wales 75.96% 96.23% 93.42%
Number of salaries quoted 806 560 881
10th Percentile £28,290 £26,391 £31,569
25th Percentile £35,700 £37,250 £37,500
Median annual salary (50th Percentile) £47,014 £47,500 £50,000
Median % change year-on-year -1.02% -5.00% +11.11%
75th Percentile £60,000 £65,000 £63,750
90th Percentile £72,466 £75,000 £77,500
Wales median annual salary £45,000 £45,000 £48,250
% change year-on-year - -6.74% +10.92%

Service Management
Job Vacancy Trend in South Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Service Management in South Wales

Service Management
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Service Management in South Wales.

Salary trend for Service Management in South Wales

Service Management
Salary Histogram in South Wales

Salary distribution for jobs citing Service Management in South Wales over the 6 months to 2 June 2024.

Salary histogram for Service Management in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bridgend -8 20 £46,604 -
Cardiff -13 3 £70,576 +17.63% 10
Service Management
Wales

Service Management
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) WebLogic
2 2 (8.70%) SAS
3 1 (4.35%) Microsoft Exchange
3 1 (4.35%) SharePoint
Business Applications
1 3 (13.04%) Remedy ITSM
Cloud Services
1 3 (13.04%) Azure
2 2 (8.70%) GCP
2 2 (8.70%) OpenShift
3 1 (4.35%) Microsoft 365
3 1 (4.35%) OneDrive
Database & Business Intelligence
1 4 (17.39%) Elasticsearch
1 4 (17.39%) RDBMS
1 4 (17.39%) Relational Database
1 4 (17.39%) SQL Server
Development Applications
1 2 (8.70%) IBM UrbanCode
General
1 10 (43.48%) Social Skills
2 6 (26.09%) Finance
3 4 (17.39%) Analytical Skills
3 4 (17.39%) Inclusion and Diversity
3 4 (17.39%) Local Government
3 4 (17.39%) Police
4 3 (13.04%) Public Sector
5 2 (8.70%) Banking
5 2 (8.70%) Presentation Skills
Job Titles
1 8 (34.78%) Architect
2 6 (26.09%) Senior
3 4 (17.39%) Analyst
3 4 (17.39%) Applications Specialist
3 4 (17.39%) Applications Support
3 4 (17.39%) Applications Support Analyst
3 4 (17.39%) Database Specialist
3 4 (17.39%) ICT Specialist
3 4 (17.39%) Senior Analyst
3 4 (17.39%) Senior Applications Support
3 4 (17.39%) Senior Applications Support Analyst
3 4 (17.39%) Senior Support Analyst
3 4 (17.39%) Support Analyst
4 3 (13.04%) ITSM Architect
4 3 (13.04%) Service Architect
4 3 (13.04%) ServiceNow Architect
5 2 (8.70%) DevOps Engineer
5 2 (8.70%) Senior DevOps
5 2 (8.70%) ServiceNow Developer
5 2 (8.70%) Services Director
Libraries, Frameworks & Software Standards
1 4 (17.39%) J2EE
1 4 (17.39%) Java EE
1 4 (17.39%) Spring
2 2 (8.70%) AngularJS
2 2 (8.70%) CSS
2 2 (8.70%) HTML
2 2 (8.70%) Twitter Bootstrap
2 2 (8.70%) Web Services
Miscellaneous
1 4 (17.39%) Management Information System
2 2 (8.70%) CMDB
2 2 (8.70%) Legacy Systems
2 2 (8.70%) Operational Technology
2 2 (8.70%) Public Cloud
3 1 (4.35%) Product Ownership
Operating Systems
1 4 (17.39%) Unix
2 2 (8.70%) Linux
2 2 (8.70%) Windows
Processes & Methodologies
1 14 (60.87%) Actionable Insight
2 9 (39.13%) ITIL
2 9 (39.13%) ITSM
3 7 (30.43%) Mentoring
3 7 (30.43%) Project Management
4 6 (26.09%) Incident Management
4 6 (26.09%) Problem-Solving
5 5 (21.74%) Continuous Improvement
5 5 (21.74%) Service Delivery
6 4 (17.39%) Business Development
6 4 (17.39%) Capacity Planning
6 4 (17.39%) Data Management
6 4 (17.39%) Data Security
6 4 (17.39%) Enterprise Architecture
6 4 (17.39%) Information Management
6 4 (17.39%) Performance Optimisation
6 4 (17.39%) Performance Tuning
6 4 (17.39%) Problem Management
6 4 (17.39%) Process Improvement
6 4 (17.39%) Security Management
Programming Languages
1 6 (26.09%) SQL
2 4 (17.39%) Java
2 4 (17.39%) Shell Script
3 2 (8.70%) Groovy
Qualifications
1 10 (43.48%) SC Cleared
1 10 (43.48%) Security Cleared
2 7 (30.43%) Degree
Quality Assurance & Compliance
1 5 (21.74%) SLA
2 3 (13.04%) COBIT
Systems Management
1 4 (17.39%) OpenSSO
1 4 (17.39%) Single Sign-On
2 3 (13.04%) OpenView
3 2 (8.70%) Ansible
3 2 (8.70%) Progress Chef
3 2 (8.70%) Terraform
Vendors
1 7 (30.43%) Remedy
2 5 (21.74%) Microsoft
2 5 (21.74%) ServiceNow
3 4 (17.39%) Oracle
4 3 (13.04%) BMC
4 3 (13.04%) HP
5 2 (8.70%) Google
5 2 (8.70%) IBM
6 1 (4.35%) Citrix