IT Support Engineer Jobs in the South West

IT Support Engineer
England > South West

The median IT Support Engineer salary in the South West is £30,000 per year according to job vacancies posted during the 6 months to 15 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 157 170 256
Rank change year-on-year +13 +86 -50
Permanent jobs requiring an IT Support Engineer 145 99 64
As % of all permanent jobs advertised in the South West 1.57% 1.48% 0.79%
As % of the Job Titles category 1.63% 1.66% 0.82%
Number of salaries quoted 138 93 59
10th Percentile £23,500 £25,525 £23,175
25th Percentile £25,000 £28,000 £27,500
Median annual salary (50th Percentile) £30,000 £32,000 £35,000
Median % change year-on-year -6.25% -8.57% +37.25%
75th Percentile £34,500 £35,000 £38,750
90th Percentile £40,000 £44,250 £52,100
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +6.78%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,908 5,965 7,833
% of permanent jobs with a recognized job title 96.25% 89.00% 96.18%
Number of salaries quoted 6,534 3,700 5,112
10th Percentile £28,000 £29,000 £29,025
25th Percentile £36,365 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £78,750 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support Engineer
Job Vacancy Trend in the South West

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Engineer in the South West

IT Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support Engineer in the South West.

Salary trend for IT Support Engineer in the South West

IT Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing IT Support Engineer in the South West over the 6 months to 15 May 2024.

Salary histogram for IT Support Engineer in the South West

IT Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South West region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +12 40 £29,500 -34.44% 4
Bristol +25 35 £32,500 +17.12% 6
Devon +2 24 £30,000 - 2
Wiltshire -26 18 £24,500 -24.03% 7
Dorset -20 11 £24,500 -22.83% 3
Somerset -9 7 £27,000 -3.57% 4
Cornwall -16 4 £25,750 -25.90% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 15 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Engineer in the job title.

1 94 (64.83%) Windows
2 80 (55.17%) Microsoft 365
3 65 (44.83%) Microsoft
4 52 (35.86%) Active Directory
5 47 (32.41%) Azure
5 47 (32.41%) Customer Service
6 41 (28.28%) Windows 10
7 39 (26.90%) Social Skills
8 38 (26.21%) Firewall
9 32 (22.07%) Windows Server
10 23 (15.86%) Microsoft Office
11 19 (13.10%) VPN
11 19 (13.10%) Microsoft Exchange
11 19 (13.10%) Entra ID
12 18 (12.41%) ITIL
13 17 (11.72%) WAN
14 16 (11.03%) LAN
14 16 (11.03%) SharePoint
14 16 (11.03%) Wireless
14 16 (11.03%) Mac OS
14 16 (11.03%) Project Delivery
15 15 (10.34%) GDPR
16 14 (9.66%) DBS Check
16 14 (9.66%) VMware
16 14 (9.66%) Linux
17 13 (8.97%) Time Management
17 13 (8.97%) Cybersecurity
17 13 (8.97%) Problem-Solving
18 12 (8.28%) Microsoft Intune
18 12 (8.28%) Inclusion and Diversity

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (13.10%) Microsoft Exchange
2 16 (11.03%) SharePoint
3 6 (4.14%) Confluence
Applications
1 23 (15.86%) Microsoft Office
Business Applications
1 2 (1.38%) Oracle Receivables
2 1 (0.69%) SAP ERP
Cloud Services
1 80 (55.17%) Microsoft 365
2 47 (32.41%) Azure
3 19 (13.10%) Entra ID
4 4 (2.76%) AWS
5 3 (2.07%) OneDrive
5 3 (2.07%) WhatsApp
6 2 (1.38%) Power Automate
7 1 (0.69%) Google Workspace
7 1 (0.69%) Mimecast
7 1 (0.69%) Slack
Communications & Networking
1 38 (26.21%) Firewall
2 19 (13.10%) VPN
3 17 (11.72%) WAN
4 16 (11.03%) LAN
4 16 (11.03%) Wireless
5 12 (8.28%) Wi-Fi
6 10 (6.90%) DHCP
7 9 (6.21%) DNS
8 7 (4.83%) TCP/IP
9 6 (4.14%) VoIP
10 5 (3.45%) VLAN
11 4 (2.76%) Internet
12 2 (1.38%) IPsec
12 2 (1.38%) IPv4
12 2 (1.38%) NAS
12 2 (1.38%) Softphone
13 1 (0.69%) Broadband
13 1 (0.69%) IP Telephony
Database & Business Intelligence
1 2 (1.38%) Crystal Reports
1 2 (1.38%) Oracle Reports
2 1 (0.69%) SQL Server
Development Applications
1 6 (4.14%) JIRA
2 2 (1.38%) Visual Studio
General
1 39 (26.90%) Social Skills
2 12 (8.28%) Inclusion and Diversity
3 10 (6.90%) Legal
3 10 (6.90%) Telecoms
4 6 (4.14%) Marketing
5 5 (3.45%) Finance
5 5 (3.45%) Manufacturing
6 4 (2.76%) Banking
6 4 (2.76%) Law
7 3 (2.07%) Advertising
7 3 (2.07%) Analytical Skills
7 3 (2.07%) Public Sector
8 2 (1.38%) Organisational Skills
8 2 (1.38%) Publishing
9 1 (0.69%) Digital Health
9 1 (0.69%) Games
Libraries, Frameworks & Software Standards
1 1 (0.69%) .NET
1 1 (0.69%) RESTEasy
Miscellaneous
1 9 (6.21%) Driving Licence
2 7 (4.83%) iPhone
2 7 (4.83%) Management Information System
3 4 (2.76%) Onboarding
3 4 (2.76%) Replication
4 2 (1.38%) Augmented Reality
4 2 (1.38%) CCTV
4 2 (1.38%) Virtual Reality
5 1 (0.69%) Renewable Energy
Operating Systems
1 94 (64.83%) Windows
2 41 (28.28%) Windows 10
3 32 (22.07%) Windows Server
4 16 (11.03%) Mac OS
5 14 (9.66%) Linux
6 8 (5.52%) Windows Server 2016
7 6 (4.14%) Apple iOS
8 5 (3.45%) Unix
9 4 (2.76%) Windows Server 2012
10 3 (2.07%) Windows 7
11 2 (1.38%) Android
11 2 (1.38%) Windows 2000
11 2 (1.38%) Windows 8
11 2 (1.38%) Windows XP
Processes & Methodologies
1 47 (32.41%) Customer Service
2 18 (12.41%) ITIL
3 16 (11.03%) Project Delivery
4 13 (8.97%) Cybersecurity
4 13 (8.97%) Problem-Solving
4 13 (8.97%) Time Management
5 10 (6.90%) B2B
5 10 (6.90%) Change Management
5 10 (6.90%) Customer Experience
5 10 (6.90%) Fault Analysis
5 10 (6.90%) Migration
6 8 (5.52%) Antivirus Management
7 7 (4.83%) Ticket Management
8 6 (4.14%) Disaster Recovery
9 5 (3.45%) Client Onboarding
9 5 (3.45%) Incident Management
9 5 (3.45%) Infrastructure Engineering
9 5 (3.45%) Mentoring
9 5 (3.45%) Problem Management
10 4 (2.76%) Mobile Device Management
Programming Languages
1 10 (6.90%) SQL
2 8 (5.52%) PowerShell
3 5 (3.45%) Java
Qualifications
1 14 (9.66%) DBS Check
2 11 (7.59%) Degree
3 9 (6.21%) Microsoft Certification
4 6 (4.14%) DV Cleared
4 6 (4.14%) Security Cleared
5 4 (2.76%) MCP
5 4 (2.76%) SC Cleared
6 3 (2.07%) MCSE
7 2 (1.38%) A+ Certification
7 2 (1.38%) MCDST
7 2 (1.38%) MCITP
7 2 (1.38%) MCSA
8 1 (0.69%) CCNA
8 1 (0.69%) Cisco Certification
8 1 (0.69%) Network+ Certification
8 1 (0.69%) NVQ Level 3
Quality Assurance & Compliance
1 15 (10.34%) GDPR
2 9 (6.21%) SLA
3 2 (1.38%) ISO/IEC 27001
4 1 (0.69%) Cyber Essentials
System Software
1 52 (35.86%) Active Directory
2 10 (6.90%) Hyper-V
3 5 (3.45%) VMware Infrastructure
4 2 (1.38%) Virtual Servers
5 1 (0.69%) Virtual Desktop
Systems Management
1 12 (8.28%) Microsoft Intune
2 6 (4.14%) Opsgenie
3 5 (3.45%) SCCM
4 4 (2.76%) WSUS
5 1 (0.69%) FortiGate
5 1 (0.69%) Jamf Pro
Vendors
1 65 (44.83%) Microsoft
2 14 (9.66%) VMware
3 10 (6.90%) Citrix
4 7 (4.83%) Draytek
5 6 (4.14%) AppDynamics
5 6 (4.14%) Apple
6 5 (3.45%) Cisco
6 5 (3.45%) HP
6 5 (3.45%) Sophos
7 4 (2.76%) iManage
7 4 (2.76%) Veeam
8 3 (2.07%) SOTI
8 3 (2.07%) Trend Micro
9 2 (1.38%) Oracle
10 1 (0.69%) Acronis
10 1 (0.69%) Datto
10 1 (0.69%) Google
10 1 (0.69%) SAP