Service Management Jobs in the South West

Service Management
England > South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 137 120 108
Rank change year-on-year -17 -12 +4
Permanent jobs citing Service Management 175 161 265
As % of all permanent jobs advertised in the South West 1.76% 2.45% 3.15%
As % of the Processes & Methodologies category 2.17% 2.59% 3.30%
Number of salaries quoted 127 112 135
10th Percentile £26,500 £28,000 £25,850
25th Percentile £31,625 £31,350 £31,500
Median annual salary (50th Percentile) £47,500 £45,075 £45,000
Median % change year-on-year +5.38% +0.17% +2.86%
75th Percentile £62,200 £57,563 £62,500
90th Percentile £72,500 £68,750 £66,500
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
South West

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,072 6,218 8,025
As % of all permanent jobs advertised in the South West 81.00% 94.50% 95.24%
Number of salaries quoted 5,777 3,484 5,006
10th Percentile £28,500 £30,507 £30,500
25th Percentile £37,500 £40,000 £37,908
Median annual salary (50th Percentile) £51,000 £54,222 £50,000
Median % change year-on-year -5.94% +8.44% +8.70%
75th Percentile £65,000 £68,750 £66,250
90th Percentile £80,000 £80,627 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the South West

Job postings citing Service Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Management in the South West

Service Management
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Management in the South West.

Salary trend for Service Management in the South West

Service Management
Salary Histogram in the South West

Salary distribution for jobs citing Service Management in the South West over the 6 months to 1 June 2024.

Salary histogram for Service Management in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +5 61 £49,500 -1.00% 15
Bristol -10 49 £47,500 -17.83% 15
Gloucestershire -24 24 £57,500 +9.52% 2
Somerset -3 17 £27,000 -22.86% 7
Dorset -19 10 £33,250 -21.76% 1
Devon -14 9 £46,958 +22.67% 8
Cornwall - 5 - - 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (9.14%) Confluence
2 14 (8.00%) Microsoft Exchange
2 14 (8.00%) SharePoint
3 5 (2.86%) SharePoint 2010
3 5 (2.86%) SharePoint 2013
4 2 (1.14%) ArcGIS
4 2 (1.14%) SAS
5 1 (0.57%) Exchange Server 2010
Applications
1 18 (10.29%) Microsoft Office
2 5 (2.86%) Trello
3 3 (1.71%) Microsoft Project
4 2 (1.14%) Microsoft Excel
5 1 (0.57%) 1Password
Business Applications
1 8 (4.57%) Dynamics CRM
2 4 (2.29%) NEC Housing
2 4 (2.29%) Remedy ITSM
3 2 (1.14%) Maximo
4 1 (0.57%) Primavera
Cloud Services
1 54 (30.86%) Microsoft 365
2 38 (21.71%) Azure
3 20 (11.43%) Entra ID
4 18 (10.29%) Dynamics 365
5 10 (5.71%) AWS
6 9 (5.14%) WhatsApp
7 8 (4.57%) Power Platform
8 5 (2.86%) IaaS
8 5 (2.86%) Nutanix
8 5 (2.86%) OpenShift
8 5 (2.86%) Slack
9 3 (1.71%) OneDrive
9 3 (1.71%) PaaS
9 3 (1.71%) SaaS
10 2 (1.14%) GCP
10 2 (1.14%) Miro
11 1 (0.57%) Dropbox
11 1 (0.57%) Google Sheets
11 1 (0.57%) Microsoft Purview
11 1 (0.57%) PowerApps
Communications & Networking
1 21 (12.00%) DNS
2 18 (10.29%) LAN
3 12 (6.86%) VPN
4 11 (6.29%) WAN
5 10 (5.71%) DHCP
5 10 (5.71%) Wireless
6 9 (5.14%) Wi-Fi
7 8 (4.57%) Firewall
7 8 (4.57%) Remote Desktop
7 8 (4.57%) TCP/IP
8 5 (2.86%) VSAT
8 5 (2.86%) WLAN
9 3 (1.71%) ADSL
9 3 (1.71%) SAN
9 3 (1.71%) VLAN
9 3 (1.71%) VoIP
10 2 (1.14%) NetScaler
10 2 (1.14%) Skype
11 1 (0.57%) OpenVPN
11 1 (0.57%) Unified Communications
Database & Business Intelligence
1 9 (5.14%) SQL Server
2 8 (4.57%) Amazon RDS
3 6 (3.43%) Relational Database
4 5 (2.86%) MySQL
4 5 (2.86%) Power BI
4 5 (2.86%) RDBMS
5 1 (0.57%) DB2
5 1 (0.57%) PowerPivot
Development Applications
1 19 (10.86%) JIRA
2 2 (1.14%) MSI
3 1 (0.57%) Bitbucket
General
1 75 (42.86%) Social Skills
2 18 (10.29%) Retail
3 17 (9.71%) Finance
3 17 (9.71%) Inclusion and Diversity
4 16 (9.14%) Analytical Skills
5 11 (6.29%) Legal
5 11 (6.29%) Public Sector
6 8 (4.57%) Aerospace
6 8 (4.57%) Documentation Skills
6 8 (4.57%) Influencing Skills
6 8 (4.57%) Manufacturing
6 8 (4.57%) Marketing
7 7 (4.00%) Fire and Rescue
8 6 (3.43%) Law
8 6 (3.43%) Telecoms
9 5 (2.86%) Back Office
9 5 (2.86%) French Language
9 5 (2.86%) Organisational Skills
9 5 (2.86%) Portuguese Language
10 4 (2.29%) Police
Job Titles
1 30 (17.14%) Service Manager
2 19 (10.86%) Analyst
3 18 (10.29%) IT Support
3 18 (10.29%) IT Technician
4 17 (9.71%) Infrastructure Engineer
4 17 (9.71%) Senior
4 17 (9.71%) Senior Manager
4 17 (9.71%) Support Technician
5 16 (9.14%) IT Support Technician
5 16 (9.14%) Lead
6 14 (8.00%) Delivery Manager
7 13 (7.43%) Senior Service Manager
8 12 (6.86%) Architect
8 12 (6.86%) Service Delivery Manager
8 12 (6.86%) Team Leader
9 11 (6.29%) Service Analyst
9 11 (6.29%) Service Desk Analyst
10 10 (5.71%) 1st Line Engineer
10 10 (5.71%) IT Manager
11 9 (5.14%) Senior Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (1.71%) CSS
2 2 (1.14%) ADO
2 2 (1.14%) AngularJS
2 2 (1.14%) EDI
2 2 (1.14%) HTML
2 2 (1.14%) Twitter Bootstrap
2 2 (1.14%) Web Services
3 1 (0.57%) JSON
3 1 (0.57%) Oracle Fusion
Miscellaneous
1 24 (13.71%) Driving Licence
2 22 (12.57%) Management Information System
2 22 (12.57%) Self-Motivation
3 7 (4.00%) CMDB
4 5 (2.86%) Cloud Native
4 5 (2.86%) EMC VNX
4 5 (2.86%) Enterprise Software
4 5 (2.86%) Fat Client
4 5 (2.86%) Product Ownership
4 5 (2.86%) Public Cloud
4 5 (2.86%) Thin Client
5 4 (2.29%) Data Centre
5 4 (2.29%) Replication
6 3 (1.71%) PKI
7 2 (1.14%) Legacy Systems
8 1 (0.57%) Data Protection Act
8 1 (0.57%) Low-Code
8 1 (0.57%) Operational Technology
8 1 (0.57%) Smartphone
8 1 (0.57%) YubiKey
Operating Systems
1 67 (38.29%) Windows
2 28 (16.00%) Windows 10
3 17 (9.71%) Windows Server
4 8 (4.57%) Windows Server 2016
4 8 (4.57%) Windows Server 2019
5 7 (4.00%) Apple iOS
5 7 (4.00%) Linux
5 7 (4.00%) Mac OS
6 6 (3.43%) Android
7 5 (2.86%) Windows 7
8 4 (2.29%) Windows Server 2012
9 1 (0.57%) Ubuntu
9 1 (0.57%) Unix
9 1 (0.57%) zOS
Processes & Methodologies
1 110 (62.86%) ITIL
2 64 (36.57%) Service Delivery
3 57 (32.57%) ITSM
4 53 (30.29%) Customer Service
5 45 (25.71%) Problem-Solving
6 33 (18.86%) Change Management
7 28 (16.00%) Configuration Management
7 28 (16.00%) Incident Management
8 24 (13.71%) Infrastructure Engineering
8 24 (13.71%) Project Management
9 21 (12.00%) Continuous Improvement
10 20 (11.43%) Mentoring
11 18 (10.29%) Information Security
11 18 (10.29%) Stakeholder Management
12 15 (8.57%) Project Delivery
13 12 (6.86%) Contract Negotiation
13 12 (6.86%) Digital Strategy
14 11 (6.29%) Presales
15 10 (5.71%) Collaborative Working
15 10 (5.71%) Customer-Centricity
Programming Languages
1 7 (4.00%) SQL
2 6 (3.43%) PowerShell
3 5 (2.86%) JavaScript
4 4 (2.29%) C#
4 4 (2.29%) Java
4 4 (2.29%) Python
Qualifications
1 55 (31.43%) Security Cleared
2 50 (28.57%) Degree
3 38 (21.71%) SC Cleared
4 18 (10.29%) A+ Certification
5 13 (7.43%) Microsoft Certification
6 10 (5.71%) DV Cleared
7 8 (4.57%) ITIL Foundation Certificate
8 7 (4.00%) APMG
8 7 (4.00%) PMI Certification
8 7 (4.00%) PMP
9 6 (3.43%) BPSS Clearance
10 5 (2.86%) Computer Science Degree
10 5 (2.86%) CSPO
10 5 (2.86%) Network+ Certification
11 3 (1.71%) IIBA
11 3 (1.71%) ITIL Certification
11 3 (1.71%) MCSE
12 2 (1.14%) Cisco Certification
12 2 (1.14%) DBS Check
12 2 (1.14%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 29 (16.57%) SLA
2 5 (2.86%) QA
3 4 (2.29%) Accessibility
3 4 (2.29%) Cyber Essentials
4 3 (1.71%) COBIT
4 3 (1.71%) ISO/IEC 27001
5 1 (0.57%) GDPR
5 1 (0.57%) NCSC
5 1 (0.57%) Sarbanes-Oxley
System Software
1 57 (32.57%) Active Directory
2 14 (8.00%) VMware Infrastructure
3 7 (4.00%) VMware ESXi
4 6 (3.43%) Docker
4 6 (3.43%) Hyper-V
5 2 (1.14%) Microsoft App-V
5 2 (1.14%) XenDesktop
6 1 (0.57%) Terminal Services
Systems Management
1 10 (5.71%) SCCM
2 9 (5.14%) Microsoft Intune
3 7 (4.00%) vCenter Server
4 6 (3.43%) Kubernetes
5 5 (2.86%) Ansible
5 5 (2.86%) EMC NetWorker
5 5 (2.86%) Jamf Pro
5 5 (2.86%) Nagios
6 4 (2.29%) WSUS
7 3 (1.71%) OpenView
7 3 (1.71%) Single Sign-On
8 1 (0.57%) Active Directory Federation Services
8 1 (0.57%) Check_MK
8 1 (0.57%) Icinga
8 1 (0.57%) Microsoft Clustering
8 1 (0.57%) SCOM
Vendors
1 88 (50.29%) Microsoft
2 40 (22.86%) ServiceNow
3 18 (10.29%) Citrix
4 14 (8.00%) VMware
5 11 (6.29%) Salesforce
6 10 (5.71%) Veeam
7 9 (5.14%) Apple
8 7 (4.00%) Meraki
8 7 (4.00%) SolarWinds
9 6 (3.43%) Aderant
9 6 (3.43%) iManage
10 5 (2.86%) Aruba
10 5 (2.86%) EMC
10 5 (2.86%) Red Hat
11 4 (2.29%) BMC
11 4 (2.29%) NEC
11 4 (2.29%) Remedy
12 3 (1.71%) Atlassian
12 3 (1.71%) HP
13 2 (1.14%) Google