Support Engineer Jobs in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £32,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 62 86 147
Rank change year-on-year +24 +61 -27
Permanent jobs requiring a Support Engineer 365 251 188
As % of all permanent jobs advertised in the South West 3.89% 3.73% 2.27%
As % of the Job Titles category 4.04% 4.19% 2.37%
Number of salaries quoted 326 212 173
10th Percentile £25,000 £26,110 £24,400
25th Percentile £28,000 £26,250 £27,500
Median annual salary (50th Percentile) £32,500 £32,250 £34,000
Median % change year-on-year +0.78% -5.15% +21.43%
75th Percentile £38,750 £37,063 £41,250
90th Percentile £52,500 £44,763 £52,500
England median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 9,033 5,990 7,948
% of permanent jobs with a recognized job title 96.21% 89.10% 96.15%
Number of salaries quoted 6,627 3,709 5,149
10th Percentile £28,000 £29,440 £29,200
25th Percentile £36,365 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £79,750 £78,750
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +38 96 £32,000 +6.67% 15
Bristol +34 68 £35,000 +14.75% 22
Somerset +23 57 £30,385 -5.05% 16
Wiltshire -19 50 £35,000 +2.94% 20
Devon -10 40 £29,000 +5.45% 5
Dorset -20 40 £37,000 - 7
Cornwall -8 8 £27,500 -20.86% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 171 (46.85%) Windows
2 146 (40.00%) Microsoft
3 144 (39.45%) Microsoft 365
4 138 (37.81%) Active Directory
5 95 (26.03%) Azure
6 85 (23.29%) Social Skills
7 84 (23.01%) Security Cleared
8 82 (22.47%) Customer Service
9 65 (17.81%) Firewall
10 64 (17.53%) Windows 10
11 63 (17.26%) Microsoft Exchange
11 63 (17.26%) SC Cleared
12 61 (16.71%) Windows Server
13 55 (15.07%) Problem-Solving
13 55 (15.07%) ITIL
14 54 (14.79%) VMware
15 52 (14.25%) Microsoft Office
16 46 (12.60%) Degree
17 43 (11.78%) VMware Infrastructure
17 43 (11.78%) SharePoint
18 42 (11.51%) SQL
18 42 (11.51%) WAN
19 40 (10.96%) Finance
19 40 (10.96%) Hyper-V
20 38 (10.41%) Microsoft Intune
21 37 (10.14%) Time Management
22 35 (9.59%) Driving Licence
23 34 (9.32%) Organisational Skills
23 34 (9.32%) SCCM
24 33 (9.04%) Wireless

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (17.26%) Microsoft Exchange
2 43 (11.78%) SharePoint
3 7 (1.92%) SharePoint 2010
3 7 (1.92%) SharePoint 2013
4 6 (1.64%) Confluence
5 2 (0.55%) Apache
5 2 (0.55%) IIS
Applications
1 52 (14.25%) Microsoft Office
2 9 (2.47%) Microsoft Excel
2 9 (2.47%) Microsoft PowerPoint
Business Applications
1 2 (0.55%) Oracle Receivables
2 1 (0.27%) Payment Gateway
Cloud Services
1 144 (39.45%) Microsoft 365
2 95 (26.03%) Azure
3 23 (6.30%) Entra ID
4 22 (6.03%) AWS
5 18 (4.93%) GCP
6 13 (3.56%) SaaS
7 11 (3.01%) IaaS
7 11 (3.01%) Power Platform
8 10 (2.74%) PaaS
9 8 (2.19%) OneDrive
10 4 (1.10%) Dynamics 365
10 4 (1.10%) WhatsApp
11 2 (0.55%) Power Automate
12 1 (0.27%) Azure Sentinel
12 1 (0.27%) Google Workspace
12 1 (0.27%) Mimecast
12 1 (0.27%) Slack
Communications & Networking
1 65 (17.81%) Firewall
2 42 (11.51%) WAN
3 33 (9.04%) Wireless
4 31 (8.49%) LAN
5 28 (7.67%) DNS
6 26 (7.12%) VPN
7 19 (5.21%) SAN
8 18 (4.93%) DHCP
9 15 (4.11%) Wi-Fi
10 10 (2.74%) Network Security
10 10 (2.74%) SD-WAN
11 8 (2.19%) SDH
12 7 (1.92%) TCP/IP
12 7 (1.92%) VLAN
13 6 (1.64%) Remote Desktop
13 6 (1.64%) VoIP
14 5 (1.37%) Cisco Nexus
14 5 (1.37%) NetScaler
15 4 (1.10%) IPsec
15 4 (1.10%) OSPF
Database & Business Intelligence
1 11 (3.01%) SQL Server
2 2 (0.55%) Crystal Reports
2 2 (0.55%) MongoDB
2 2 (0.55%) Oracle Reports
2 2 (0.55%) PostgreSQL
3 1 (0.27%) Amazon RDS
Development Applications
1 12 (3.29%) JIRA
2 2 (0.55%) Visual Studio
3 1 (0.27%) GitLab
General
1 85 (23.29%) Social Skills
2 40 (10.96%) Finance
3 34 (9.32%) Organisational Skills
4 29 (7.95%) Telecoms
5 19 (5.21%) Analytical Skills
6 17 (4.66%) Military
7 14 (3.84%) Manufacturing
8 12 (3.29%) Inclusion and Diversity
9 9 (2.47%) Automotive
9 9 (2.47%) Legal
10 6 (1.64%) Marketing
11 4 (1.10%) Banking
11 4 (1.10%) Law
11 4 (1.10%) Presentation Skills
11 4 (1.10%) Public Sector
12 3 (0.82%) Advertising
12 3 (0.82%) Aerospace
12 3 (0.82%) Electronics
13 2 (0.55%) Pharmaceutical
13 2 (0.55%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.10%) 802.1X
2 3 (0.82%) .NET
2 3 (0.82%) CSS
3 2 (0.55%) LAPP Stack
3 2 (0.55%) REST
3 2 (0.55%) SOAP
3 2 (0.55%) Web Services
4 1 (0.27%) HTML
4 1 (0.27%) RESTEasy
Miscellaneous
1 35 (9.59%) Driving Licence
2 16 (4.38%) iPhone
3 15 (4.11%) Onboarding
4 13 (3.56%) Smartphone
5 12 (3.29%) Clustering
6 8 (2.19%) CCTV
7 7 (1.92%) Fibre Optics
7 7 (1.92%) Management Information System
7 7 (1.92%) Replication
8 6 (1.64%) Enterprise Software
9 4 (1.10%) Data Centre
10 3 (0.82%) Self-Motivation
11 2 (0.55%) Augmented Reality
11 2 (0.55%) Low-Code
11 2 (0.55%) Virtual Reality
12 1 (0.27%) PKI
12 1 (0.27%) Renewable Energy
12 1 (0.27%) Robotics
12 1 (0.27%) Video Conferencing
Operating Systems
1 171 (46.85%) Windows
2 64 (17.53%) Windows 10
3 61 (16.71%) Windows Server
4 28 (7.67%) Linux
5 26 (7.12%) Mac OS
6 16 (4.38%) Windows 7
7 14 (3.84%) AIX
8 12 (3.29%) Android
9 11 (3.01%) Unix
10 9 (2.47%) Windows Server 2016
11 7 (1.92%) Apple iOS
12 5 (1.37%) Windows Server 2012
13 3 (0.82%) Windows XP
14 2 (0.55%) Solaris
14 2 (0.55%) Windows 2000
14 2 (0.55%) Windows 8
15 1 (0.27%) Mac OS X
15 1 (0.27%) Windows Server 2008
15 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 82 (22.47%) Customer Service
2 55 (15.07%) ITIL
2 55 (15.07%) Problem-Solving
3 37 (10.14%) Time Management
4 23 (6.30%) Customer Requirements
4 23 (6.30%) Infrastructure Engineering
4 23 (6.30%) Mobile Device Management
5 22 (6.03%) Continuous Improvement
5 22 (6.03%) Customer Experience
6 17 (4.66%) Change Management
7 16 (4.38%) B2B
7 16 (4.38%) Computer Science
7 16 (4.38%) Project Delivery
8 15 (4.11%) Incident Management
9 13 (3.56%) Cybersecurity
10 12 (3.29%) Break/Fix
11 11 (3.01%) Coaching
11 11 (3.01%) Fault Analysis
12 10 (2.74%) Migration
12 10 (2.74%) Service Management
Programming Languages
1 42 (11.51%) SQL
2 19 (5.21%) C#
2 19 (5.21%) PowerShell
3 14 (3.84%) Java
4 10 (2.74%) Python
5 6 (1.64%) JavaScript
6 2 (0.55%) C
6 2 (0.55%) C++
6 2 (0.55%) VB
7 1 (0.27%) PHP
7 1 (0.27%) Shell Script
Qualifications
1 84 (23.01%) Security Cleared
2 63 (17.26%) SC Cleared
3 46 (12.60%) Degree
4 29 (7.95%) Microsoft Certification
5 25 (6.85%) DBS Check
6 24 (6.58%) DV Cleared
7 20 (5.48%) ITIL Certification
8 16 (4.38%) Computer Science Degree
9 15 (4.11%) MCP
10 13 (3.56%) A+ Certification
11 10 (2.74%) MCSE
12 9 (2.47%) CCNA
12 9 (2.47%) Cisco Certification
12 9 (2.47%) MCITP
13 8 (2.19%) HNC
14 4 (1.10%) HND
15 3 (0.82%) Network+ Certification
16 2 (0.55%) MCDST
16 2 (0.55%) MCSA
17 1 (0.27%) NVQ Level 3
Quality Assurance & Compliance
1 27 (7.40%) SLA
2 19 (5.21%) GDPR
3 2 (0.55%) Cyber Essentials
3 2 (0.55%) ISO/IEC 27001
System Software
1 138 (37.81%) Active Directory
2 43 (11.78%) VMware Infrastructure
3 40 (10.96%) Hyper-V
4 7 (1.92%) XenDesktop
5 5 (1.37%) Firmware
6 4 (1.10%) XenApp
7 2 (0.55%) Virtual Desktop
7 2 (0.55%) Virtual Servers
8 1 (0.27%) DFS Replication
8 1 (0.27%) Virtual Machines
8 1 (0.27%) VMware ESXi
Systems Management
1 38 (10.41%) Microsoft Intune
2 34 (9.32%) SCCM
3 12 (3.29%) Backup Exec
3 12 (3.29%) NetBackup
4 6 (1.64%) Opsgenie
5 4 (1.10%) WSUS
6 2 (0.55%) Jamf Pro
6 2 (0.55%) McAfee ePO
6 2 (0.55%) vCenter Server
7 1 (0.27%) FortiGate
Vendors
1 146 (40.00%) Microsoft
2 54 (14.79%) VMware
3 24 (6.58%) Citrix
4 21 (5.75%) Cisco
5 19 (5.21%) Google
6 16 (4.38%) Oracle
7 15 (4.11%) Dell
8 13 (3.56%) NetApp
9 12 (3.29%) Hitachi
9 12 (3.29%) HP
9 12 (3.29%) McAfee
9 12 (3.29%) MobileIron
9 12 (3.29%) Snow
9 12 (3.29%) Veritas
10 9 (2.47%) IBM
10 9 (2.47%) ServiceNow
11 8 (2.19%) AppDynamics
11 8 (2.19%) Draytek
12 7 (1.92%) Symantec
13 6 (1.64%) Sophos