Customer Experience Jobs in South Yorkshire

Customer Experience (CX)
Yorkshire > South Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in South Yorkshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 31 32 67
Rank change year-on-year +1 +35 +33
Permanent jobs citing Customer Experience 74 142 45
As % of all permanent jobs advertised in South Yorkshire 5.10% 9.92% 3.81%
As % of the Processes & Methodologies category 6.31% 10.06% 4.18%
Number of salaries quoted 54 18 17
10th Percentile £24,150 £30,000 £33,426
25th Percentile £32,500 - £37,500
Median annual salary (50th Percentile) £40,000 £40,000 £55,000
Median % change year-on-year - -27.27% +22.22%
75th Percentile £46,000 £47,500 £61,000
90th Percentile £66,250 £49,875 £82,500
Yorkshire median annual salary £43,500 £59,763 £60,000
% change year-on-year -27.21% -0.40% +42.86%

All Process and Methodology Skills
South Yorkshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,172 1,411 1,076
As % of all permanent jobs advertised in South Yorkshire 80.83% 98.60% 91.11%
Number of salaries quoted 924 538 639
10th Percentile £27,150 £26,025 £28,250
25th Percentile £37,000 £33,563 £37,500
Median annual salary (50th Percentile) £47,500 £45,000 £50,000
Median % change year-on-year +5.56% -10.00% +5.26%
75th Percentile £62,500 £61,250 £63,750
90th Percentile £75,772 £70,000 £73,750
Yorkshire median annual salary £50,000 £54,882 £50,979
% change year-on-year -8.90% +7.66% +7.32%

Customer Experience
Job Vacancy Trend in South Yorkshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in South Yorkshire.

Job vacancy trend for Customer Experience in South Yorkshire

Customer Experience
Salary Trend in South Yorkshire

3-month moving average salary quoted in jobs citing Customer Experience in South Yorkshire.

Salary trend for Customer Experience in South Yorkshire

Customer Experience
Salary Histogram in South Yorkshire

Salary distribution for jobs citing Customer Experience in South Yorkshire over the 6 months to 28 May 2024.

Salary histogram for Customer Experience in South Yorkshire

Customer Experience
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the South Yorkshire region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sheffield +18 74 £40,000 - 4
Customer Experience
Yorkshire

Customer Experience
Co-occurring Skills and Capabilities in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (37.84%) Microsoft Exchange
2 14 (18.92%) SharePoint
3 3 (4.05%) SAS
Applications
1 13 (17.57%) Microsoft Office
Business Applications
1 2 (2.70%) Dynamics CRM
2 1 (1.35%) Magento
2 1 (1.35%) Shopify
Cloud Services
1 43 (58.11%) Microsoft 365
2 28 (37.84%) Azure
3 5 (6.76%) Entra ID
4 2 (2.70%) Adobe Analytics
4 2 (2.70%) GCP
4 2 (2.70%) Google Analytics
Communications & Networking
1 5 (6.76%) Firewall
1 5 (6.76%) NetScaler
1 5 (6.76%) Network Security
2 4 (5.41%) Multicast
2 4 (5.41%) SAN
2 4 (5.41%) Skype
3 2 (2.70%) DHCP
3 2 (2.70%) DNS
3 2 (2.70%) SMS
3 2 (2.70%) VPN
3 2 (2.70%) Wireless
Database & Business Intelligence
1 17 (22.97%) Amazon RDS
2 4 (5.41%) DB2
2 4 (5.41%) SQL Server
3 2 (2.70%) BigQuery
General
1 49 (66.22%) Social Skills
2 47 (63.51%) Finance
3 6 (8.11%) Analytical Skills
4 4 (5.41%) Aerospace
4 4 (5.41%) Aviation
4 4 (5.41%) Inclusion and Diversity
5 2 (2.70%) Banking
5 2 (2.70%) Financial Institution
5 2 (2.70%) Marketing
6 1 (1.35%) Legal
6 1 (1.35%) Manufacturing
Job Titles
1 15 (20.27%) Lead
1 15 (20.27%) Team Leader
2 13 (17.57%) Technical Leader
2 13 (17.57%) Technical Team Leader
3 11 (14.86%) Analyst
4 10 (13.51%) Support Engineer
5 9 (12.16%) Architect
6 8 (10.81%) Business Development Manager
6 8 (10.81%) Business Manager
6 8 (10.81%) Development Manager
6 8 (10.81%) Service Analyst
6 8 (10.81%) Service Desk Analyst
7 7 (9.46%) Infrastructure Engineer
8 6 (8.11%) Junior
9 5 (6.76%) Solutions Architect
10 4 (5.41%) Cloud Engineer
10 4 (5.41%) Incident Manager
10 4 (5.41%) Senior
10 4 (5.41%) Technical Architect
11 3 (4.05%) Implementation Manager
Libraries, Frameworks & Software Standards
1 3 (4.05%) CSS
1 3 (4.05%) HTML
2 1 (1.35%) jQuery
Miscellaneous
1 4 (5.41%) Clustering
1 4 (5.41%) Replication
2 1 (1.35%) Credit Risk
Operating Systems
1 33 (44.59%) Windows
2 26 (35.14%) Windows Server
3 21 (28.38%) Windows Server 2012
3 21 (28.38%) Windows Server 2016
3 21 (28.38%) Windows Server 2019
4 9 (12.16%) Windows 10
5 5 (6.76%) Windows 7
5 5 (6.76%) Windows 8
Processes & Methodologies
1 51 (68.92%) Problem-Solving
2 35 (47.30%) Customer Service
3 22 (29.73%) Infrastructure Engineering
3 22 (29.73%) ITIL
4 21 (28.38%) Mentoring
5 15 (20.27%) Time Management
6 14 (18.92%) Decision-Making
7 12 (16.22%) High Availability
8 8 (10.81%) Business Development
8 8 (10.81%) Client Onboarding
8 8 (10.81%) Coaching
9 7 (9.46%) Incident Management
9 7 (9.46%) Major Incident Management
9 7 (9.46%) Remote Monitoring and Management
10 6 (8.11%) Change Management
10 6 (8.11%) Performance Metrics
11 5 (6.76%) Architectural Design
11 5 (6.76%) Architectural Patterns
11 5 (6.76%) Collaborative Working
11 5 (6.76%) Software Deployment
Programming Languages
1 7 (9.46%) SQL
2 3 (4.05%) JavaScript
3 2 (2.70%) C#
3 2 (2.70%) Python
3 2 (2.70%) R
4 1 (1.35%) PHP
Qualifications
1 13 (17.57%) Degree
2 7 (9.46%) Azure Certification
2 7 (9.46%) ITIL Certification
3 5 (6.76%) Microsoft Certification
4 4 (5.41%) PhD
Quality Assurance & Compliance
1 38 (51.35%) SLA
2 1 (1.35%) QA
System Software
1 21 (28.38%) Hyper-V
2 16 (21.62%) Active Directory
3 7 (9.46%) Virtual Machines
3 7 (9.46%) VMware Infrastructure
4 5 (6.76%) Virtual Desktop
4 5 (6.76%) XenApp
4 5 (6.76%) XenDesktop
5 2 (2.70%) Firmware
Systems Management
1 17 (22.97%) Microsoft Intune
2 10 (13.51%) SCCM
3 7 (9.46%) SCOM
4 2 (2.70%) Failover Clustering
4 2 (2.70%) FortiGate
4 2 (2.70%) Microsoft Data Protection Manager
Vendors
1 22 (29.73%) Citrix
1 22 (29.73%) VMware
2 20 (27.03%) Microsoft
3 12 (16.22%) ServiceNow
4 8 (10.81%) Salesforce
5 7 (9.46%) Commvault
5 7 (9.46%) Kaseya
6 5 (6.76%) Fortinet
6 5 (6.76%) SolarWinds
7 4 (5.41%) ANSYS
7 4 (5.41%) IBM
8 2 (2.70%) Adobe
8 2 (2.70%) Aruba
8 2 (2.70%) Barracuda Networks
8 2 (2.70%) Cisco
8 2 (2.70%) Coremetrics
8 2 (2.70%) Google
8 2 (2.70%) Veeam