Service Desk Analyst Jobs in Staffordshire

Service Desk Analyst
West Midlands > Staffordshire

The median Service Desk Analyst salary in Staffordshire is £24,000 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 93 61 68
Rank change year-on-year -32 +7 -15
Permanent jobs requiring a Service Desk Analyst 6 3 3
As % of all permanent jobs advertised in Staffordshire 0.51% 0.56% 0.45%
As % of the Job Titles category 0.52% 0.61% 0.47%
Number of salaries quoted 4 3 3
10th Percentile £22,600 - -
25th Percentile £23,499 - £19,000
Median annual salary (50th Percentile) £24,000 £25,000 £20,000
Median % change year-on-year -4.00% +25.00% -0.99%
75th Percentile £24,000 - £22,345
90th Percentile - - £23,152
West Midlands median annual salary £25,000 £28,500 £25,750
% change year-on-year -12.28% +10.68% +11.96%

All Permanent IT Job Vacancies
Staffordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 1,143 493 632
% of permanent jobs with a recognized job title 96.21% 92.50% 94.89%
Number of salaries quoted 820 382 437
10th Percentile £24,000 £24,000 £23,614
25th Percentile £30,000 £32,500 £31,250
Median annual salary (50th Percentile) £40,000 £45,000 £45,000
Median % change year-on-year -11.11% - +12.50%
75th Percentile £55,000 £53,750 £53,750
90th Percentile £63,750 £67,250 £65,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Desk Analyst
Job Vacancy Trend in Staffordshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Staffordshire.

Salary trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Burton-upon-Trent - 4 £24,000 - 2
Stoke-on-Trent - 1 £22,000 -
Service Desk Analyst
West Midlands

Service Desk Analyst Skill Set
Top 21 Co-occurring Skills and Capabilities in Staffordshire

For the 6 months to 11 June 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring Service Desk Analyst in the job title.

1 5 (83.33%) Active Directory
2 4 (66.67%) Microsoft 365
2 4 (66.67%) SLA
2 4 (66.67%) Dynamics 365
2 4 (66.67%) Social Skills
3 3 (50.00%) Analytical Skills
3 3 (50.00%) Microsoft
3 3 (50.00%) ITIL
3 3 (50.00%) ITIL Certification
3 3 (50.00%) Asset Management
4 2 (33.33%) Remedy
4 2 (33.33%) SCCM
4 2 (33.33%) ServiceNow
5 1 (16.67%) Microsoft Intune
5 1 (16.67%) Mobile Device Management
5 1 (16.67%) Remedy ITSM
5 1 (16.67%) Windows
5 1 (16.67%) Microsoft Exchange
5 1 (16.67%) Service Management
5 1 (16.67%) ITSM
5 1 (16.67%) Finance

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
Business Applications
1 1 (16.67%) Remedy ITSM
Cloud Services
1 4 (66.67%) Dynamics 365
1 4 (66.67%) Microsoft 365
General
1 4 (66.67%) Social Skills
2 3 (50.00%) Analytical Skills
3 1 (16.67%) Finance
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 3 (50.00%) Asset Management
1 3 (50.00%) ITIL
2 1 (16.67%) ITSM
2 1 (16.67%) Mobile Device Management
2 1 (16.67%) Service Management
Qualifications
1 3 (50.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (66.67%) SLA
System Software
1 5 (83.33%) Active Directory
Systems Management
1 2 (33.33%) SCCM
2 1 (16.67%) Microsoft Intune
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) Remedy
2 2 (33.33%) ServiceNow