Customer Engagement Jobs in the Thames Valley

Customer Engagement
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 216 205 205
Rank change year-on-year -11 0 -4
Permanent jobs citing Customer Engagement 35 42 85
As % of all permanent jobs advertised in the Thames Valley 0.47% 0.75% 1.12%
As % of the Processes & Methodologies category 0.57% 0.80% 1.20%
Number of salaries quoted 13 11 23
10th Percentile £33,400 £23,000 £50,500
25th Percentile £46,250 £24,875 £52,525
Median annual salary (50th Percentile) £52,500 £37,500 £62,500
Median % change year-on-year +40.00% -40.00% +19.05%
75th Percentile £68,750 £75,625 £68,750
90th Percentile £80,000 £82,500 £79,000
South East median annual salary £62,100 £63,750 £62,500
% change year-on-year -2.59% +2.00% +16.82%

All Process and Methodology Skills
Thames Valley

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 6,117 5,275 7,065
As % of all permanent jobs advertised in the Thames Valley 82.61% 94.70% 93.42%
Number of salaries quoted 4,005 2,984 3,915
10th Percentile £29,000 £30,500 £31,250
25th Percentile £37,500 £40,000 £41,939
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £72,500
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Engagement
Job Vacancy Trend in the Thames Valley

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Customer Engagement in the Thames Valley

Customer Engagement
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Customer Engagement in the Thames Valley.

Salary trend for Customer Engagement in the Thames Valley

Customer Engagement
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Customer Engagement in the Thames Valley over the 6 months to 12 June 2024.

Salary histogram for Customer Engagement in the Thames Valley

Customer Engagement
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Thames Valley region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire -5 19 £33,500 -50.37% 11
Berkshire -7 11 £62,500 +66.67% 11
Oxfordshire -6 5 £47,500 +90.00% 1
Customer Engagement
South East

Customer Engagement
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) SharePoint
Applications
1 1 (2.86%) Microsoft Excel
1 1 (2.86%) Microsoft Office
Business Applications
1 4 (11.43%) Dynamics CRM
2 2 (5.71%) Salesforce CRM
3 1 (2.86%) Dynamics NAV
Cloud Services
1 11 (31.43%) Power Platform
2 8 (22.86%) Dynamics 365
3 7 (20.00%) Azure
4 4 (11.43%) PowerApps
5 3 (8.57%) Azure DevOps
5 3 (8.57%) Microsoft 365
6 2 (5.71%) Azure Service Bus
6 2 (5.71%) PaaS
6 2 (5.71%) Power Automate
7 1 (2.86%) Azure Data Factory
7 1 (2.86%) Azure Logic Apps
7 1 (2.86%) Azure Synapse Analytics
7 1 (2.86%) OneDrive
7 1 (2.86%) Serverless
Communications & Networking
1 16 (45.71%) SD-WAN
1 16 (45.71%) WAN
2 11 (31.43%) Cisco Firepower
3 2 (5.71%) Broadband
3 2 (5.71%) Internet
4 1 (2.86%) Radio Access Network
Database & Business Intelligence
1 6 (17.14%) Power BI
2 1 (2.86%) Azure SQL Database
2 1 (2.86%) Data Lake
General
1 8 (22.86%) Social Skills
2 6 (17.14%) Finance
3 2 (5.71%) Analytical Skills
3 2 (5.71%) Manufacturing
4 1 (2.86%) Electronics
4 1 (2.86%) Influencing Skills
4 1 (2.86%) Law
4 1 (2.86%) Marketing
4 1 (2.86%) Presentation Skills
4 1 (2.86%) Retail
4 1 (2.86%) Telecoms
Job Titles
1 20 (57.14%) Architect
2 17 (48.57%) Senior
3 16 (45.71%) Cisco Architect
3 16 (45.71%) Senior Architect
3 16 (45.71%) Senior Cisco Architect
4 11 (31.43%) Cisco Security Architect
4 11 (31.43%) Security Architect
4 11 (31.43%) Senior Security Architect
5 9 (25.71%) Solutions Architect
6 5 (14.29%) Analyst
6 5 (14.29%) Cisco Solutions Architect
6 5 (14.29%) Cybersecurity Architect
6 5 (14.29%) Senior Cisco Solutions Architect
6 5 (14.29%) Senior Solutions Architect
7 4 (11.43%) CRM Manager
8 2 (5.71%) Engineering Manager
8 2 (5.71%) SharePoint Architect
8 2 (5.71%) SharePoint Solutions Architect
8 2 (5.71%) Software Engineering Manager
8 2 (5.71%) Software Manager
Libraries, Frameworks & Software Standards
1 3 (8.57%) .NET
2 2 (5.71%) .NET Framework
3 1 (2.86%) .NET Core
Miscellaneous
1 16 (45.71%) Data Centre
2 2 (5.71%) Educational Technology
2 2 (5.71%) Product Ownership
3 1 (2.86%) Enterprise Cloud
3 1 (2.86%) Enterprise Software
3 1 (2.86%) Public Cloud
3 1 (2.86%) Virtual Team
Processes & Methodologies
1 19 (54.29%) Presales
2 17 (48.57%) Cybersecurity
2 17 (48.57%) Software Licensing
3 16 (45.71%) Time Management
4 13 (37.14%) Analytics
5 6 (17.14%) Agile
5 6 (17.14%) Business Intelligence
5 6 (17.14%) CRM
6 5 (14.29%) Scrum
7 4 (11.43%) Mentoring
8 3 (8.57%) Artificial Intelligence
8 3 (8.57%) Customer Service
8 3 (8.57%) DevOps
8 3 (8.57%) Problem Management
9 2 (5.71%) Business Case
9 2 (5.71%) Data Analysis
9 2 (5.71%) Project Delivery
9 2 (5.71%) Software Engineering
9 2 (5.71%) Sprint Planning
9 2 (5.71%) Stakeholder Management
Programming Languages
1 4 (11.43%) SQL
2 3 (8.57%) C#
3 2 (5.71%) JavaScript
3 2 (5.71%) Python
4 1 (2.86%) R
Qualifications
1 18 (51.43%) Degree
2 16 (45.71%) CCNA
2 16 (45.71%) CCNP
2 16 (45.71%) Cisco Certification
3 2 (5.71%) Microsoft Certification
4 1 (2.86%) Azure Certification
4 1 (2.86%) Computer Science Degree
Quality Assurance & Compliance
1 1 (2.86%) QA
Systems Management
1 11 (31.43%) Stealthwatch
2 5 (14.29%) CASB
Vendors
1 27 (77.14%) Microsoft
2 17 (48.57%) Adobe
2 17 (48.57%) Apple
3 16 (45.71%) Cisco
3 16 (45.71%) Meraki
4 2 (5.71%) Salesforce
5 1 (2.86%) Databricks
5 1 (2.86%) ServiceNow