IT Support Jobs in the Thames Valley

IT Support
South East > Thames Valley

The median IT Support salary in the Thames Valley is £32,000 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 55 118 145
Rank change year-on-year +63 +27 +24
Permanent jobs requiring an IT Support 271 152 146
As % of all permanent jobs advertised in the Thames Valley 4.04% 2.57% 2.08%
As % of the Job Titles category 4.27% 2.86% 2.16%
Number of salaries quoted 254 80 135
10th Percentile £24,000 £25,200 £17,000
25th Percentile £25,500 £26,250 £23,625
Median annual salary (50th Percentile) £32,000 £32,000 £29,000
Median % change year-on-year - +10.34% -3.33%
75th Percentile £42,500 £36,000 £35,000
90th Percentile £43,750 £45,000 £43,750
South East median annual salary £30,000 £30,000 £29,000
% change year-on-year - +3.45% +3.57%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,351 5,308 6,757
% of permanent jobs with a recognized job title 94.64% 89.80% 96.12%
Number of salaries quoted 4,408 3,135 4,098
10th Percentile £29,000 £29,250 £29,750
25th Percentile £36,250 £38,250 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £64,813 £72,500 £70,000
90th Percentile £78,512 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

IT Support
Job Vacancy Trend in the Thames Valley

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for IT Support in the Thames Valley

IT Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing IT Support in the Thames Valley.

Salary trend for IT Support in the Thames Valley

IT Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support in the Thames Valley over the 6 months to 19 May 2024.

Salary histogram for IT Support in the Thames Valley

IT Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Thames Valley region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire +71 132 £33,500 +6.35% 15
Berkshire +17 79 £27,000 -5.26% 8
Buckinghamshire +3 60 £29,375 -9.62% 8
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 19 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support in the job title.

1 165 (60.89%) Microsoft 365
2 137 (50.55%) Microsoft
3 131 (48.34%) Windows
4 100 (36.90%) Customer Service
5 81 (29.89%) Active Directory
6 78 (28.78%) Social Skills
7 65 (23.99%) Firewall
8 64 (23.62%) VMware
8 64 (23.62%) Windows Server
9 61 (22.51%) Problem-Solving
10 58 (21.40%) SQL
11 55 (20.30%) VMware Infrastructure
12 51 (18.82%) Microsoft Exchange
13 49 (18.08%) Degree
14 47 (17.34%) SharePoint
15 42 (15.50%) Azure
16 39 (14.39%) Microsoft Office
17 38 (14.02%) ITIL
18 37 (13.65%) Citrix
19 35 (12.92%) SQL Server
19 35 (12.92%) DNS
20 33 (12.18%) Veeam
21 29 (10.70%) Cybersecurity
22 28 (10.33%) TCP/IP
23 26 (9.59%) Windows 10
24 25 (9.23%) Microsoft Excel
24 25 (9.23%) Wi-Fi
25 24 (8.86%) Linux
26 22 (8.12%) DHCP
27 21 (7.75%) VLAN

IT Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (18.82%) Microsoft Exchange
2 47 (17.34%) SharePoint
3 3 (1.11%) Exchange Server 2013
4 1 (0.37%) Confluence
Applications
1 39 (14.39%) Microsoft Office
2 25 (9.23%) Microsoft Excel
Business Applications
1 5 (1.85%) Dynamics CRM
1 5 (1.85%) Dynamics GP
1 5 (1.85%) Sage X3
Cloud Services
1 165 (60.89%) Microsoft 365
2 42 (15.50%) Azure
3 18 (6.64%) OneDrive
4 10 (3.69%) Entra ID
4 10 (3.69%) WhatsApp
5 6 (2.21%) AWS
5 6 (2.21%) Dynamics 365
5 6 (2.21%) Google Workspace
6 5 (1.85%) iTunes
6 5 (1.85%) Power Platform
7 2 (0.74%) Mimecast
Communications & Networking
1 65 (23.99%) Firewall
2 35 (12.92%) DNS
3 28 (10.33%) TCP/IP
4 25 (9.23%) Wi-Fi
5 22 (8.12%) DHCP
6 21 (7.75%) VLAN
7 14 (5.17%) Wireless
8 13 (4.80%) SAN
9 11 (4.06%) NAS
9 11 (4.06%) VoIP
10 10 (3.69%) Network Security
10 10 (3.69%) VPN
11 9 (3.32%) SSL
11 9 (3.32%) WAN
12 5 (1.85%) Cisco IOS
12 5 (1.85%) LAN
12 5 (1.85%) SD-WAN
12 5 (1.85%) Wireless Security
13 4 (1.48%) Wireshark
14 3 (1.11%) Intranet
Database & Business Intelligence
1 35 (12.92%) SQL Server
2 5 (1.85%) Power BI
3 3 (1.11%) MySQL
Development Applications
1 7 (2.58%) JIRA
General
1 78 (28.78%) Social Skills
2 18 (6.64%) Documentation Skills
3 17 (6.27%) Law
4 15 (5.54%) Finance
5 13 (4.80%) Analytical Skills
6 9 (3.32%) Inclusion and Diversity
6 9 (3.32%) Legal
7 8 (2.95%) Automotive
8 7 (2.58%) Manufacturing
9 6 (2.21%) Retail
10 5 (1.85%) Marketing
11 4 (1.48%) Advertising
11 4 (1.48%) Pharmaceutical
12 3 (1.11%) Games
12 3 (1.11%) Multimedia
12 3 (1.11%) Organisational Skills
13 2 (0.74%) German Language
14 1 (0.37%) Electronics
14 1 (0.37%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.11%) Kafka
2 2 (0.74%) EDI
2 2 (0.74%) Software Packaging
3 1 (0.37%) .NET
3 1 (0.37%) LDAP
Miscellaneous
1 17 (6.27%) Replication
2 12 (4.43%) Driving Licence
3 11 (4.06%) Self-Motivation
4 5 (1.85%) Educational Technology
4 5 (1.85%) Smartphone
5 4 (1.48%) Life Science
5 4 (1.48%) Onboarding
6 3 (1.11%) Enterprise Software
6 3 (1.11%) Video Conferencing
7 2 (0.74%) Grid Computing
7 2 (0.74%) Renewable Energy
8 1 (0.37%) Hybrid Cloud
8 1 (0.37%) Linux Command Line
8 1 (0.37%) Molecular Biology
8 1 (0.37%) Tandem
Operating Systems
1 131 (48.34%) Windows
2 64 (23.62%) Windows Server
3 26 (9.59%) Windows 10
4 24 (8.86%) Linux
5 18 (6.64%) Android
6 9 (3.32%) Windows Server 2016
6 9 (3.32%) Windows Server 2019
7 8 (2.95%) Mac OS
8 7 (2.58%) Windows Server 2012
9 5 (1.85%) Mac OS X
9 5 (1.85%) Unix
10 4 (1.48%) Apple iOS
11 3 (1.11%) Windows Server 2008
12 2 (0.74%) Ubuntu
13 1 (0.37%) Windows 7
13 1 (0.37%) Windows Mobile
Processes & Methodologies
1 100 (36.90%) Customer Service
2 61 (22.51%) Problem-Solving
3 38 (14.02%) ITIL
4 29 (10.70%) Cybersecurity
5 21 (7.75%) Change Control
6 20 (7.38%) Service Delivery
7 18 (6.64%) Multi-Factor Authentication
8 16 (5.90%) ITSM
9 14 (5.17%) ERP
10 12 (4.43%) Service Management
11 11 (4.06%) Mathematics
11 11 (4.06%) Project Management
12 10 (3.69%) Agile
12 10 (3.69%) Time Management
13 9 (3.32%) Infrastructure Engineering
14 8 (2.95%) Application Rationalisation
14 8 (2.95%) Data Integration
14 8 (2.95%) Service Catalogue
15 7 (2.58%) Incident Management
15 7 (2.58%) IT Strategy
Programming Languages
1 58 (21.40%) SQL
2 10 (3.69%) PowerShell
3 4 (1.48%) Bash
3 4 (1.48%) C#
3 4 (1.48%) Python
4 3 (1.11%) C
5 2 (0.74%) COBOL
Qualifications
1 49 (18.08%) Degree
2 14 (5.17%) Microsoft Certification
3 10 (3.69%) CCNA
3 10 (3.69%) Cisco Certification
3 10 (3.69%) MCSE
4 7 (2.58%) DV Cleared
4 7 (2.58%) ITIL Foundation Certificate
4 7 (2.58%) NVQ Level 3
4 7 (2.58%) Security Cleared
5 3 (1.11%) MCP
6 2 (0.74%) BPSS Clearance
6 2 (0.74%) DBS Check
6 2 (0.74%) HNC
Quality Assurance & Compliance
1 12 (4.43%) SLA
2 5 (1.85%) GDPR
System Software
1 81 (29.89%) Active Directory
2 55 (20.30%) VMware Infrastructure
3 11 (4.06%) Hyper-V
4 3 (1.11%) Docker
5 2 (0.74%) Virtual Desktop
6 1 (0.37%) NFS
Systems Management
1 13 (4.80%) Microsoft Intune
2 5 (1.85%) SCCM
3 3 (1.11%) Kubernetes
4 1 (0.37%) Failover Clustering
4 1 (0.37%) Jamf Pro
Vendors
1 137 (50.55%) Microsoft
2 64 (23.62%) VMware
3 37 (13.65%) Citrix
4 33 (12.18%) Veeam
5 12 (4.43%) Google
6 11 (4.06%) Apple
7 8 (2.95%) Barracuda Networks
8 7 (2.58%) Cisco
9 5 (1.85%) Draytek
9 5 (1.85%) Sage
9 5 (1.85%) ServiceNow
10 4 (1.48%) Dell
11 3 (1.11%) Atlassian
11 3 (1.11%) CrowdStrike
11 3 (1.11%) Datto
11 3 (1.11%) Salesforce
11 3 (1.11%) SAP
11 3 (1.11%) Sophos
11 3 (1.11%) WatchGuard
12 2 (0.74%) Sun