IT Support Jobs in the Thames Valley

IT Support
South East > Thames Valley

The median IT Support salary in the Thames Valley is £31,750 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 58 118 155
Rank change year-on-year +60 +37 +24
Permanent jobs requiring an IT Support 272 147 142
As % of all permanent jobs advertised in the Thames Valley 3.82% 2.58% 1.94%
As % of the Job Titles category 4.03% 2.87% 2.02%
Number of salaries quoted 252 78 128
10th Percentile £23,500 £24,750 £17,000
25th Percentile £25,500 £26,250 £23,500
Median annual salary (50th Percentile) £31,750 £32,000 £28,000
Median % change year-on-year -0.78% +14.29% -6.67%
75th Percentile £42,500 £36,000 £33,750
90th Percentile £43,750 £46,275 £43,750
South East median annual salary £29,500 £29,607 £28,000
% change year-on-year -0.36% +5.74% -

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,742 5,115 7,021
% of permanent jobs with a recognized job title 94.66% 89.64% 95.89%
Number of salaries quoted 4,606 3,071 4,135
10th Percentile £29,000 £29,750 £30,000
25th Percentile £36,500 £38,750 £40,853
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £64,750 £72,500 £70,750
90th Percentile £78,080 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

IT Support
Job Vacancy Trend in the Thames Valley

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for IT Support in the Thames Valley

IT Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing IT Support in the Thames Valley.

Salary trend for IT Support in the Thames Valley

IT Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support in the Thames Valley over the 6 months to 2 June 2024.

Salary histogram for IT Support in the Thames Valley

IT Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Thames Valley region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire +66 131 £33,250 +5.56% 8
Berkshire +15 80 £27,000 -5.26% 10
Buckinghamshire +1 61 £27,500 -15.38% 7
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 2 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support in the job title.

1 162 (59.56%) Microsoft 365
2 139 (51.10%) Microsoft
3 127 (46.69%) Windows
4 100 (36.76%) Customer Service
5 78 (28.68%) Active Directory
6 74 (27.21%) Social Skills
7 64 (23.53%) Problem-Solving
7 64 (23.53%) Firewall
8 63 (23.16%) VMware
8 63 (23.16%) Windows Server
9 55 (20.22%) SQL
10 54 (19.85%) VMware Infrastructure
11 49 (18.01%) Microsoft Exchange
12 48 (17.65%) Degree
13 47 (17.28%) SharePoint
14 42 (15.44%) Azure
15 39 (14.34%) Microsoft Office
16 37 (13.60%) Citrix
17 36 (13.24%) ITIL
18 35 (12.87%) SQL Server
19 33 (12.13%) DNS
20 32 (11.76%) Veeam
21 29 (10.66%) Cybersecurity
22 27 (9.93%) TCP/IP
23 26 (9.56%) Microsoft Excel
24 25 (9.19%) Windows 10
25 24 (8.82%) Wi-Fi
26 21 (7.72%) Service Delivery
26 21 (7.72%) VLAN
26 21 (7.72%) Linux

IT Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (18.01%) Microsoft Exchange
2 47 (17.28%) SharePoint
3 3 (1.10%) Exchange Server 2013
4 1 (0.37%) Confluence
Applications
1 39 (14.34%) Microsoft Office
2 26 (9.56%) Microsoft Excel
3 1 (0.37%) Microsoft PowerPoint
Business Applications
1 5 (1.84%) Dynamics CRM
1 5 (1.84%) Dynamics GP
1 5 (1.84%) Sage X3
Cloud Services
1 162 (59.56%) Microsoft 365
2 42 (15.44%) Azure
3 18 (6.62%) OneDrive
4 10 (3.68%) Entra ID
5 9 (3.31%) WhatsApp
6 6 (2.21%) AWS
6 6 (2.21%) Dynamics 365
6 6 (2.21%) Google Workspace
7 5 (1.84%) iTunes
8 4 (1.47%) Power Platform
9 2 (0.74%) Mimecast
Communications & Networking
1 64 (23.53%) Firewall
2 33 (12.13%) DNS
3 27 (9.93%) TCP/IP
4 24 (8.82%) Wi-Fi
5 21 (7.72%) VLAN
6 20 (7.35%) DHCP
7 13 (4.78%) SAN
7 13 (4.78%) Wireless
8 11 (4.04%) NAS
8 11 (4.04%) VoIP
9 10 (3.68%) Network Security
10 9 (3.31%) SSL
10 9 (3.31%) VPN
10 9 (3.31%) WAN
11 5 (1.84%) Cisco IOS
11 5 (1.84%) LAN
11 5 (1.84%) SD-WAN
11 5 (1.84%) Wireless Security
12 4 (1.47%) Wireshark
13 2 (0.74%) Intranet
Database & Business Intelligence
1 35 (12.87%) SQL Server
2 4 (1.47%) Power BI
3 3 (1.10%) MySQL
Development Applications
1 6 (2.21%) JIRA
General
1 74 (27.21%) Social Skills
2 17 (6.25%) Documentation Skills
2 17 (6.25%) Law
3 14 (5.15%) Finance
4 13 (4.78%) Analytical Skills
5 10 (3.68%) Inclusion and Diversity
6 8 (2.94%) Automotive
6 8 (2.94%) Legal
7 6 (2.21%) Manufacturing
7 6 (2.21%) Retail
8 5 (1.84%) Marketing
9 4 (1.47%) Advertising
9 4 (1.47%) German Language
9 4 (1.47%) Organisational Skills
9 4 (1.47%) Pharmaceutical
10 3 (1.10%) Games
10 3 (1.10%) Multimedia
11 1 (0.37%) Electronics
11 1 (0.37%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.10%) Kafka
2 2 (0.74%) EDI
2 2 (0.74%) Software Packaging
3 1 (0.37%) .NET
3 1 (0.37%) LDAP
Miscellaneous
1 17 (6.25%) Replication
2 12 (4.41%) Driving Licence
3 11 (4.04%) Self-Motivation
4 5 (1.84%) Educational Technology
4 5 (1.84%) Smartphone
5 4 (1.47%) Life Science
6 3 (1.10%) Onboarding
6 3 (1.10%) Video Conferencing
7 2 (0.74%) Grid Computing
7 2 (0.74%) Renewable Energy
8 1 (0.37%) Enterprise Software
8 1 (0.37%) Hybrid Cloud
8 1 (0.37%) Molecular Biology
8 1 (0.37%) Tandem
Operating Systems
1 127 (46.69%) Windows
2 63 (23.16%) Windows Server
3 25 (9.19%) Windows 10
4 21 (7.72%) Linux
5 18 (6.62%) Android
6 8 (2.94%) Mac OS
6 8 (2.94%) Windows Server 2019
7 7 (2.57%) Windows Server 2012
7 7 (2.57%) Windows Server 2016
8 5 (1.84%) Mac OS X
9 4 (1.47%) Apple iOS
10 3 (1.10%) Unix
10 3 (1.10%) Windows Server 2008
11 2 (0.74%) Ubuntu
12 1 (0.37%) Windows 7
12 1 (0.37%) Windows Mobile
Processes & Methodologies
1 100 (36.76%) Customer Service
2 64 (23.53%) Problem-Solving
3 36 (13.24%) ITIL
4 29 (10.66%) Cybersecurity
5 21 (7.72%) Change Control
5 21 (7.72%) Service Delivery
6 18 (6.62%) Multi-Factor Authentication
7 15 (5.51%) ITSM
8 13 (4.78%) ERP
9 12 (4.41%) Service Management
10 11 (4.04%) Mathematics
10 11 (4.04%) Project Management
10 11 (4.04%) Time Management
11 10 (3.68%) Agile
12 9 (3.31%) Infrastructure Engineering
13 8 (2.94%) Application Rationalisation
13 8 (2.94%) Data Integration
13 8 (2.94%) Service Catalogue
14 7 (2.57%) Incident Management
14 7 (2.57%) IT Strategy
Programming Languages
1 55 (20.22%) SQL
2 9 (3.31%) PowerShell
3 4 (1.47%) Bash
3 4 (1.47%) Python
4 2 (0.74%) C#
5 1 (0.37%) C
5 1 (0.37%) COBOL
Qualifications
1 48 (17.65%) Degree
2 14 (5.15%) Microsoft Certification
3 10 (3.68%) CCNA
3 10 (3.68%) Cisco Certification
3 10 (3.68%) MCSE
4 7 (2.57%) DV Cleared
4 7 (2.57%) ITIL Foundation Certificate
4 7 (2.57%) NVQ Level 3
4 7 (2.57%) Security Cleared
5 3 (1.10%) MCP
6 2 (0.74%) BPSS Clearance
6 2 (0.74%) DBS Check
6 2 (0.74%) HNC
Quality Assurance & Compliance
1 12 (4.41%) SLA
2 5 (1.84%) GDPR
System Software
1 78 (28.68%) Active Directory
2 54 (19.85%) VMware Infrastructure
3 11 (4.04%) Hyper-V
4 3 (1.10%) Docker
5 2 (0.74%) Virtual Desktop
6 1 (0.37%) NFS
Systems Management
1 13 (4.78%) Microsoft Intune
2 5 (1.84%) SCCM
3 3 (1.10%) Kubernetes
4 1 (0.37%) Failover Clustering
4 1 (0.37%) Jamf Pro
Vendors
1 139 (51.10%) Microsoft
2 63 (23.16%) VMware
3 37 (13.60%) Citrix
4 32 (11.76%) Veeam
5 12 (4.41%) Google
6 11 (4.04%) Apple
7 8 (2.94%) Barracuda Networks
8 7 (2.57%) Cisco
9 5 (1.84%) Draytek
9 5 (1.84%) Sage
9 5 (1.84%) ServiceNow
10 4 (1.47%) Dell
11 3 (1.10%) Atlassian
11 3 (1.10%) CrowdStrike
11 3 (1.10%) Datto
11 3 (1.10%) Salesforce
11 3 (1.10%) SAP
11 3 (1.10%) Sophos
11 3 (1.10%) WatchGuard
12 2 (0.74%) Sun