Service Delivery Jobs in the Thames Valley

Service Delivery
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 67 100 127
Rank change year-on-year +33 +27 -26
Permanent jobs citing Service Delivery 238 194 186
As % of all permanent jobs advertised in the Thames Valley 3.42% 3.31% 2.57%
As % of the Processes & Methodologies category 4.07% 3.49% 2.76%
Number of salaries quoted 170 145 119
10th Percentile £29,976 £28,000 £27,750
25th Percentile £34,500 £31,250 £36,250
Median annual salary (50th Percentile) £46,250 £42,500 £47,500
Median % change year-on-year +8.82% -10.53% +5.56%
75th Percentile £57,500 £56,000 £60,625
90th Percentile £63,750 £67,500 £68,750
South East median annual salary £46,500 £45,300 £50,000
% change year-on-year +2.65% -9.40% +4.17%

All Process and Methodology Skills
Thames Valley

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,846 5,559 6,743
As % of all permanent jobs advertised in the Thames Valley 83.91% 94.83% 93.15%
Number of salaries quoted 3,916 3,042 3,882
10th Percentile £29,000 £30,026 £31,250
25th Percentile £37,500 £40,000 £41,939
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £72,500
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Delivery
Job Vacancy Trend in the Thames Valley

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Delivery in the Thames Valley

Service Delivery
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Delivery in the Thames Valley.

Salary trend for Service Delivery in the Thames Valley

Service Delivery
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in the Thames Valley

Service Delivery
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +2 93 £52,500 +15.13% 23
Buckinghamshire +2 86 £55,000 +46.67% 16
Oxfordshire +28 59 £42,500 - 8
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.04%) Microsoft Exchange
1 12 (5.04%) SharePoint
2 2 (0.84%) Confluence
2 2 (0.84%) Exchange Server 2013
Applications
1 34 (14.29%) Microsoft Office
2 32 (13.45%) Microsoft Excel
3 12 (5.04%) Microsoft PowerPoint
4 1 (0.42%) Solid Edge
Business Applications
1 5 (2.10%) Dynamics CRM
1 5 (2.10%) Dynamics GP
Cloud Services
1 36 (15.13%) Microsoft 365
2 28 (11.76%) Azure
3 12 (5.04%) Azure DevOps
4 10 (4.20%) AWS
4 10 (4.20%) OneDrive
5 8 (3.36%) Entra ID
6 7 (2.94%) Power Platform
7 5 (2.10%) Dynamics 365
7 5 (2.10%) SuccessFactors
8 4 (1.68%) Amazon EC2
8 4 (1.68%) Amazon S3
9 2 (0.84%) Google Docs
10 1 (0.42%) Cloud Computing
Communications & Networking
1 8 (3.36%) LAN
2 7 (2.94%) VPN
3 6 (2.52%) Unified Communications
4 4 (1.68%) DHCP
4 4 (1.68%) DNS
4 4 (1.68%) Firewall
4 4 (1.68%) WAN
5 3 (1.26%) Internet
5 3 (1.26%) VLAN
5 3 (1.26%) Wi-Fi
6 2 (0.84%) TCP/IP
6 2 (0.84%) VoIP
7 1 (0.42%) 5G
7 1 (0.42%) LTE
7 1 (0.42%) Radio Access Network
7 1 (0.42%) Structured Cabling
7 1 (0.42%) Wireless
Database & Business Intelligence
1 19 (7.98%) Relational Database
2 9 (3.78%) SQL Server
3 7 (2.94%) Amazon RDS
3 7 (2.94%) Power BI
4 2 (0.84%) GIS
5 1 (0.42%) MySQL
5 1 (0.42%) RDBMS
Development Applications
1 2 (0.84%) Bitbucket
1 2 (0.84%) GitLab
1 2 (0.84%) JIRA
2 1 (0.42%) MSI
General
1 77 (32.35%) Social Skills
2 61 (25.63%) Finance
3 24 (10.08%) Inclusion and Diversity
4 23 (9.66%) Public Sector
5 20 (8.40%) Analytical Skills
6 18 (7.56%) Telecoms
7 17 (7.14%) Legal
8 16 (6.72%) Organisational Skills
9 14 (5.88%) Marketing
10 12 (5.04%) Retail
11 10 (4.20%) Manufacturing
12 8 (3.36%) Automotive
13 7 (2.94%) Presentation Skills
14 6 (2.52%) Banking
14 6 (2.52%) Influencing Skills
14 6 (2.52%) Investment Banking
14 6 (2.52%) Private Banking
15 4 (1.68%) Documentation Skills
15 4 (1.68%) Law
15 4 (1.68%) Pharmaceutical
Job Titles
1 29 (12.18%) Service Delivery Manager
2 28 (11.76%) Delivery Manager
2 28 (11.76%) Service Manager
3 26 (10.92%) Developer
4 21 (8.82%) IT Manager
5 20 (8.40%) IT Support
5 20 (8.40%) Support Engineer
6 18 (7.56%) Administrator
7 15 (6.30%) Analyst
7 15 (6.30%) COBOL Developer
7 15 (6.30%) Mainframe Developer
8 14 (5.88%) Coordinator
8 14 (5.88%) Lead
9 12 (5.04%) Applications Support
9 12 (5.04%) Support Analyst
10 11 (4.62%) Applications Support Analyst
10 11 (4.62%) HTML CSS Developer
10 11 (4.62%) HTML Developer
10 11 (4.62%) JavaScript Developer
11 10 (4.20%) ServiceNow Administrator
Libraries, Frameworks & Software Standards
1 13 (5.46%) .NET
2 12 (5.04%) CSS
2 12 (5.04%) HTML
3 6 (2.52%) EDI
3 6 (2.52%) Middleware
4 5 (2.10%) .NET Framework
4 5 (2.10%) ASP.NET
5 2 (0.84%) RESTful
6 1 (0.42%) Leaflet
Miscellaneous
1 15 (6.30%) Mainframe
2 14 (5.88%) Driving Licence
2 14 (5.88%) Self-Motivation
3 12 (5.04%) Data Centre
4 10 (4.20%) Management Information System
5 9 (3.78%) Smartphone
6 6 (2.52%) Onboarding
7 5 (2.10%) IBM Mainframe
8 4 (1.68%) EPoS
8 4 (1.68%) Public Cloud
8 4 (1.68%) Social Media
9 2 (0.84%) Cyber Threat
9 2 (0.84%) FMCG
9 2 (0.84%) Grid Computing
9 2 (0.84%) Virtual Team
10 1 (0.42%) IoT
10 1 (0.42%) Low-Code
10 1 (0.42%) Molecular Biology
Operating Systems
1 38 (15.97%) Windows
2 19 (7.98%) Windows 10
3 10 (4.20%) Linux
4 9 (3.78%) Android
4 9 (3.78%) Apple iOS
4 9 (3.78%) Windows Server
5 7 (2.94%) Windows 7
6 3 (1.26%) Mac OS
6 3 (1.26%) Unix
7 2 (0.84%) Windows 8
8 1 (0.42%) Windows XP
Processes & Methodologies
1 99 (41.60%) ITIL
2 51 (21.43%) Customer Service
3 45 (18.91%) Problem-Solving
4 35 (14.71%) ITSM
5 31 (13.03%) Service Management
6 26 (10.92%) Agile
7 23 (9.66%) Continuous Improvement
7 23 (9.66%) Stakeholder Management
8 21 (8.82%) Cybersecurity
9 20 (8.40%) DevOps
10 19 (7.98%) Customer Experience
11 18 (7.56%) Project Management
11 18 (7.56%) Service Catalogue
12 14 (5.88%) Customer Requirements
13 13 (5.46%) Actionable Insight
14 12 (5.04%) Budget Management
14 12 (5.04%) IT Strategy
14 12 (5.04%) MVC
14 12 (5.04%) Project Delivery
14 12 (5.04%) Time Management
Programming Languages
1 15 (6.30%) COBOL
2 14 (5.88%) JavaScript
3 11 (4.62%) SQL
4 7 (2.94%) C#
5 1 (0.42%) PowerShell
5 1 (0.42%) VBScript
Qualifications
1 58 (24.37%) Degree
2 54 (22.69%) Security Cleared
3 27 (11.34%) CTC Cleared
4 14 (5.88%) SC Cleared
5 12 (5.04%) ITIL Foundation Certificate
6 10 (4.20%) DBS Check
7 7 (2.94%) DV Cleared
8 5 (2.10%) CCNA
8 5 (2.10%) Cisco Certification
8 5 (2.10%) Microsoft Certification
9 4 (1.68%) AWS Certification
9 4 (1.68%) AWS Certified Solutions Architect
9 4 (1.68%) Azure Certification
10 3 (1.26%) A+ Certification
10 3 (1.26%) PRINCE2 Certification
11 2 (0.84%) CCENT
11 2 (0.84%) HNC
11 2 (0.84%) MCP
11 2 (0.84%) Network+ Certification
11 2 (0.84%) Server+ Certification
Quality Assurance & Compliance
1 41 (17.23%) SLA
2 13 (5.46%) QA
3 9 (3.78%) Accessibility
4 6 (2.52%) Cyber Essentials
4 6 (2.52%) ISO/IEC 27001
5 4 (1.68%) Data Quality
6 3 (1.26%) GDPR
7 1 (0.42%) NEBOSH
System Software
1 14 (5.88%) Active Directory
2 9 (3.78%) Hyper-V
3 7 (2.94%) Firmware
4 2 (0.84%) VMware Infrastructure
5 1 (0.42%) Virtual Desktop
Systems Management
1 9 (3.78%) SCCM
2 3 (1.26%) Microsoft Intune
Vendors
1 61 (25.63%) Microsoft
2 18 (7.56%) ServiceNow
3 15 (6.30%) Unisys
4 11 (4.62%) Oracle
5 10 (4.20%) SAP
6 7 (2.94%) Citrix
6 7 (2.94%) HP
7 6 (2.52%) Apple
7 6 (2.52%) Salesforce
8 5 (2.10%) Cisco
8 5 (2.10%) IBM
9 4 (1.68%) Adobe
9 4 (1.68%) BT
9 4 (1.68%) OpenText
9 4 (1.68%) VMware
10 3 (1.26%) Atlassian
10 3 (1.26%) Dell
10 3 (1.26%) Sun
11 2 (0.84%) Cadence
11 2 (0.84%) Google