Technical Support Jobs in the Thames Valley

Technical Support
South East > Thames Valley

The median Technical Support salary in the Thames Valley is £40,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 144 201 212
Rank change year-on-year +57 +11 -41
Permanent jobs requiring a Technical Support 111 51 80
As % of all permanent jobs advertised in the Thames Valley 1.56% 0.89% 1.10%
As % of the Job Titles category 1.65% 1.00% 1.14%
Number of salaries quoted 88 32 64
10th Percentile £24,000 £23,075 £22,225
25th Percentile £28,500 £28,625 £26,750
Median annual salary (50th Percentile) £40,000 £42,500 £34,500
Median % change year-on-year -5.88% +23.19% +25.45%
75th Percentile £50,000 £48,125 £43,750
90th Percentile - £60,000 £47,500
South East median annual salary £33,500 £42,500 £35,750
% change year-on-year -21.18% +18.88% +17.21%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,730 5,108 7,002
% of permanent jobs with a recognized job title 94.66% 89.63% 95.89%
Number of salaries quoted 4,598 3,061 4,133
10th Percentile £29,000 £29,750 £30,000
25th Percentile £36,500 £38,750 £40,853
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £64,938 £72,500 £70,750
90th Percentile £78,750 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Technical Support
Job Vacancy Trend in the Thames Valley

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Technical Support in the Thames Valley

Technical Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Technical Support in the Thames Valley.

Salary trend for Technical Support in the Thames Valley

Technical Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Technical Support in the Thames Valley over the 6 months to 1 June 2024.

Salary histogram for Technical Support in the Thames Valley

Technical Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Thames Valley region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +2 41 £35,750 -9.49% 3
Berkshire +26 38 £40,000 -5.88% 10
Oxfordshire +35 32 £36,032 +14.39% 4
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 1 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Technical Support in the job title.

1 41 (36.94%) Social Skills
2 20 (18.02%) Customer Service
2 20 (18.02%) SQL
2 20 (18.02%) Problem-Solving
3 18 (16.22%) PL/SQL
4 16 (14.41%) Microsoft
5 15 (13.51%) Microsoft Office
6 14 (12.61%) Linux
7 13 (11.71%) Manufacturing
8 12 (10.81%) Windows
9 11 (9.91%) Analytical Skills
10 10 (9.01%) Degree
10 10 (9.01%) MySQL
11 8 (7.21%) Linux Command Line
11 8 (7.21%) Oracle
12 7 (6.31%) ERP
12 7 (6.31%) Data Centre
13 6 (5.41%) B2B
14 5 (4.50%) Microsoft Excel
14 5 (4.50%) Self-Motivation
15 4 (3.60%) Accounts Receivable
15 4 (3.60%) Virtual Servers
15 4 (3.60%) Driving Licence
15 4 (3.60%) SaaS
15 4 (3.60%) Oracle Receivables
15 4 (3.60%) Windows 10
15 4 (3.60%) BPSS Clearance
15 4 (3.60%) Microsoft Virtual Server
15 4 (3.60%) SC Cleared
15 4 (3.60%) Security Cleared

Technical Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.60%) SharePoint
2 2 (1.80%) Microsoft Exchange
Applications
1 15 (13.51%) Microsoft Office
2 5 (4.50%) Microsoft Excel
3 2 (1.80%) AutoCAD
3 2 (1.80%) Revit
Business Applications
1 4 (3.60%) Oracle Receivables
2 1 (0.90%) JDE EnterpriseOne
Cloud Services
1 4 (3.60%) SaaS
2 3 (2.70%) Azure
3 2 (1.80%) Entra ID
3 2 (1.80%) Microsoft 365
3 2 (1.80%) SuccessFactors
4 1 (0.90%) Google Workspace
Communications & Networking
1 4 (3.60%) Wi-Fi
1 4 (3.60%) Wireless
2 2 (1.80%) 4G
2 2 (1.80%) xDSL
3 1 (0.90%) Firewall
3 1 (0.90%) VLAN
Database & Business Intelligence
1 10 (9.01%) MySQL
Development Applications
1 4 (3.60%) PowerBuilder
General
1 41 (36.94%) Social Skills
2 13 (11.71%) Manufacturing
3 11 (9.91%) Analytical Skills
4 4 (3.60%) Military
4 4 (3.60%) Retail
5 3 (2.70%) Electronics
6 2 (1.80%) Dutch Language
6 2 (1.80%) French Language
6 2 (1.80%) Games
6 2 (1.80%) Marketing
6 2 (1.80%) Swedish Language
6 2 (1.80%) Telecoms
7 1 (0.90%) Advertising
7 1 (0.90%) Finance
7 1 (0.90%) Organisational Skills
Libraries, Frameworks & Software Standards
1 4 (3.60%) .NET
1 4 (3.60%) Web Services
1 4 (3.60%) XML
Miscellaneous
1 8 (7.21%) Linux Command Line
2 7 (6.31%) Data Centre
3 5 (4.50%) Self-Motivation
4 4 (3.60%) Driving Licence
5 2 (1.80%) iPhone
5 2 (1.80%) Onboarding
5 2 (1.80%) Video Conferencing
6 1 (0.90%) FMCG
6 1 (0.90%) Handset
Operating Systems
1 14 (12.61%) Linux
2 12 (10.81%) Windows
3 4 (3.60%) Windows 10
4 1 (0.90%) Android
4 1 (0.90%) Apple iOS
4 1 (0.90%) Windows Server
Processes & Methodologies
1 20 (18.02%) Customer Service
1 20 (18.02%) Problem-Solving
2 7 (6.31%) ERP
3 6 (5.41%) B2B
4 4 (3.60%) Accounts Receivable
4 4 (3.60%) Product Requirements
5 3 (2.70%) Continuous Improvement
5 3 (2.70%) Geotechnical Engineering
5 3 (2.70%) Process Improvement
6 2 (1.80%) Architectural Design
6 2 (1.80%) B2C
6 2 (1.80%) CRM
6 2 (1.80%) Defect Management
6 2 (1.80%) Facilities Management
6 2 (1.80%) Fintech
6 2 (1.80%) Mathematics
6 2 (1.80%) Root Cause Analysis
6 2 (1.80%) Service Delivery
6 2 (1.80%) System Testing
7 1 (0.90%) Inventory Management
Programming Languages
1 20 (18.02%) SQL
2 18 (16.22%) PL/SQL
3 4 (3.60%) C#
3 4 (3.60%) VB.NET
Qualifications
1 10 (9.01%) Degree
2 4 (3.60%) BPSS Clearance
2 4 (3.60%) SC Cleared
2 4 (3.60%) Security Cleared
Quality Assurance & Compliance
1 2 (1.80%) Cyber Essentials
1 2 (1.80%) ISO 14001
1 2 (1.80%) ISO 9001
2 1 (0.90%) QA
2 1 (0.90%) SLA
System Software
1 4 (3.60%) Active Directory
1 4 (3.60%) Microsoft Virtual Server
1 4 (3.60%) Virtual Servers
2 3 (2.70%) Firmware
3 1 (0.90%) VMware Infrastructure
Systems Management
1 2 (1.80%) Microsoft Intune
2 1 (0.90%) PaperCut
Vendors
1 16 (14.41%) Microsoft
2 8 (7.21%) Oracle
3 2 (1.80%) Apple
3 2 (1.80%) Atlassian
4 1 (0.90%) CheckPoint
4 1 (0.90%) Google
4 1 (0.90%) JD Edwards
4 1 (0.90%) Palo Alto
4 1 (0.90%) VMware