Service Delivery Jobs in Tyne and Wear

Service Delivery
North East > Tyne and Wear

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 72 74 55
Rank change year-on-year +2 -19 +8
Permanent jobs citing Service Delivery 29 18 41
As % of all permanent jobs advertised in Tyne and Wear 2.09% 1.98% 3.76%
As % of the Processes & Methodologies category 2.41% 2.04% 4.24%
Number of salaries quoted 18 10 35
10th Percentile £30,525 £30,425 £24,900
25th Percentile £32,500 £32,688 £28,500
Median annual salary (50th Percentile) £36,131 £47,672 £42,500
Median % change year-on-year -24.21% +12.17% +9.68%
75th Percentile £52,500 £50,844 £50,625
90th Percentile £75,772 £59,500 £57,500
North East median annual salary £36,131 £34,500 £31,891
% change year-on-year +4.73% +8.18% -17.70%

All Process and Methodology Skills
Tyne and Wear

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,202 883 966
As % of all permanent jobs advertised in Tyne and Wear 86.54% 96.93% 88.62%
Number of salaries quoted 1,005 444 674
10th Percentile £30,000 £31,250 £25,750
25th Percentile £37,099 £38,641 £33,250
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% +5.56%
75th Percentile £65,000 £63,750 £61,250
90th Percentile £75,772 £75,000 £83,563
North East median annual salary £47,500 £47,750 £42,500
% change year-on-year -0.52% +12.35% -5.56%

Service Delivery
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Service Delivery in Tyne and Wear.

Salary trend for Service Delivery in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Service Delivery in Tyne and Wear over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +5 26 £36,131 -24.21% 5
Gateshead - 2 £33,000 - 2
Sunderland - 1 £29,500 - 1
Service Delivery
North East

Service Delivery
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) CMS
Applications
1 2 (6.90%) Microsoft Office
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) MS Visio
Business Applications
1 1 (3.45%) SAP ERP
1 1 (3.45%) SAP HCM
1 1 (3.45%) SAP HR
Cloud Services
1 7 (24.14%) Azure
2 6 (20.69%) Power Platform
3 5 (17.24%) PowerApps
3 5 (17.24%) SaaS
4 2 (6.90%) Microsoft 365
5 1 (3.45%) Azure DevOps
5 1 (3.45%) Azure Key Vault
5 1 (3.45%) Azure Monitor
5 1 (3.45%) GitHub
Communications & Networking
1 3 (10.34%) VoIP
2 1 (3.45%) LAN
2 1 (3.45%) WAN
Database & Business Intelligence
1 1 (3.45%) Power BI
General
1 9 (31.03%) Social Skills
2 8 (27.59%) Law
3 7 (24.14%) Finance
3 7 (24.14%) Financial Institution
4 5 (17.24%) Legal
5 3 (10.34%) Inclusion and Diversity
5 3 (10.34%) Public Sector
6 2 (6.90%) Presentation Skills
7 1 (3.45%) Analytical Skills
7 1 (3.45%) Retail
Job Titles
1 6 (20.69%) Analyst
1 6 (20.69%) Lead
2 5 (17.24%) Applications Manager
2 5 (17.24%) IT Manager
2 5 (17.24%) Senior
2 5 (17.24%) Senior IT Manager
2 5 (17.24%) Senior Manager
3 4 (13.79%) Change Manager
3 4 (13.79%) Implementation Manager
3 4 (13.79%) Junior
4 3 (10.34%) Incident Manager
4 3 (10.34%) IT Operations Analyst
4 3 (10.34%) IT Support
4 3 (10.34%) IT Support Analyst
4 3 (10.34%) IT Support Engineer
4 3 (10.34%) Operations Analyst
4 3 (10.34%) Operations Engineer
4 3 (10.34%) Operations Manager
4 3 (10.34%) Problem Manager
4 3 (10.34%) Support Engineer
Miscellaneous
1 5 (17.24%) Low-Code
2 3 (10.34%) Fat Client
2 3 (10.34%) Self-Motivation
2 3 (10.34%) Thin Client
3 2 (6.90%) iPhone
4 1 (3.45%) Analytical Mindset
4 1 (3.45%) Data Centre
4 1 (3.45%) Product Ownership
Operating Systems
1 3 (10.34%) Windows
2 2 (6.90%) Windows 10
3 1 (3.45%) Windows Server
3 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 16 (55.17%) ITIL
2 12 (41.38%) Agile
3 9 (31.03%) Problem Management
4 8 (27.59%) Change Management
5 7 (24.14%) Coaching
5 7 (24.14%) Continuous Improvement
5 7 (24.14%) Document Management
6 6 (20.69%) Project Delivery
6 6 (20.69%) Roadmaps
6 6 (20.69%) Stakeholder Management
6 6 (20.69%) Strategic Roadmap
7 5 (17.24%) Business Enablement
7 5 (17.24%) CRM
7 5 (17.24%) Customer Service
7 5 (17.24%) Process Management
7 5 (17.24%) Product Roadmap
7 5 (17.24%) Programme Delivery
7 5 (17.24%) Programme Management
7 5 (17.24%) Service Catalogue
7 5 (17.24%) Service Management
Programming Languages
1 5 (17.24%) SQL
2 1 (3.45%) Bash
2 1 (3.45%) PowerShell
Qualifications
1 1 (3.45%) CISA
1 1 (3.45%) CISM
1 1 (3.45%) CISSP
1 1 (3.45%) CRISC
1 1 (3.45%) Degree
1 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 3 (10.34%) GDPR
1 3 (10.34%) ISO 9001
1 3 (10.34%) SLA
2 1 (3.45%) GRC
2 1 (3.45%) ISO/IEC 27001
System Software
1 6 (20.69%) Active Directory
2 1 (3.45%) Virtual Machines
2 1 (3.45%) VMware Infrastructure
Systems Management
1 3 (10.34%) SCCM
2 1 (3.45%) Terraform
Vendors
1 8 (27.59%) Microsoft
2 7 (24.14%) ServiceNow
3 5 (17.24%) Automation Anywhere
3 5 (17.24%) iManage
4 2 (6.90%) Nexthink
5 1 (3.45%) Cisco
5 1 (3.45%) SAP
5 1 (3.45%) ScienceLogic
5 1 (3.45%) VMware