Support Engineer Jobs in Tyne and Wear

Support Engineer
North East > Tyne and Wear

The median Support Engineer salary in Tyne and Wear is £32,500 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 49 83 67
Rank change year-on-year +34 -16 -13
Permanent jobs requiring a Support Engineer 57 11 28
As % of all permanent jobs advertised in Tyne and Wear 3.68% 1.24% 2.51%
As % of the Job Titles category 3.79% 1.52% 2.61%
Number of salaries quoted 52 10 27
10th Percentile £25,550 £28,350 £20,400
25th Percentile £31,250 £30,146 £23,125
Median annual salary (50th Percentile) £32,500 £32,500 £27,500
Median % change year-on-year - +18.18% -
75th Percentile £35,000 £33,750 £33,625
90th Percentile £40,000 £36,700 £40,500
North East median annual salary £32,500 £34,500 £27,000
% change year-on-year -5.80% +27.78% -1.82%

All Permanent IT Job Vacancies
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 1,502 724 1,074
% of permanent jobs with a recognized job title 97.09% 81.35% 96.32%
Number of salaries quoted 1,232 442 735
10th Percentile £26,250 £31,250 £22,500
25th Percentile £35,920 £38,750 £32,500
Median annual salary (50th Percentile) £47,500 £52,500 £47,500
Median % change year-on-year -9.52% +10.53% +5.56%
75th Percentile £65,000 £63,750 £61,250
90th Percentile £75,772 £73,750 £83,125
North East median annual salary £46,382 £49,557 £42,250
% change year-on-year -6.41% +17.29% -6.11%

Support Engineer
Job Vacancy Trend in Tyne and Wear

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Support Engineer in Tyne and Wear

Support Engineer
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Support Engineer in Tyne and Wear.

Salary trend for Support Engineer in Tyne and Wear

Support Engineer
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Support Engineer in Tyne and Wear over the 6 months to 11 June 2024.

Salary histogram for Support Engineer in Tyne and Wear

Support Engineer
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Tyne and Wear region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +40 49 £32,500 - 6
North Shields - 4 £40,000 - 2
Gateshead +1 3 £22,000 -32.31% 2
Sunderland -17 1 £27,000 -10.00%
Support Engineer
North East

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 11 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Support Engineer in the job title.

1 37 (64.91%) Active Directory
2 33 (57.89%) Social Skills
3 32 (56.14%) ITIL
4 30 (52.63%) Microsoft
5 28 (49.12%) Azure
6 26 (45.61%) Driving Licence
7 25 (43.86%) Microsoft Certification
8 24 (42.11%) SAN
8 24 (42.11%) Incident Management
8 24 (42.11%) Enterprise Storage
9 21 (36.84%) SQL Server
10 19 (33.33%) Hyper-V
11 18 (31.58%) Desktop Virtualisation
11 18 (31.58%) Windows
11 18 (31.58%) Organisational Skills
11 18 (31.58%) Azure Certification
12 15 (26.32%) Windows Server
13 12 (21.05%) Microsoft 365
14 11 (19.30%) VMware Infrastructure
14 11 (19.30%) VMware
15 10 (17.54%) Amazon RDS
16 9 (15.79%) Problem-Solving
17 8 (14.04%) Customer Service
18 7 (12.28%) SQL
18 7 (12.28%) VoIP
18 7 (12.28%) Continuous Improvement
19 5 (8.77%) Microsoft Intune
20 4 (7.02%) Firewall
20 4 (7.02%) Apple
20 4 (7.02%) SharePoint

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.02%) SharePoint
2 3 (5.26%) Microsoft Exchange
3 2 (3.51%) Apache
Applications
1 2 (3.51%) Microsoft Office
Cloud Services
1 28 (49.12%) Azure
2 12 (21.05%) Microsoft 365
3 2 (3.51%) Entra ID
4 1 (1.75%) AWS
4 1 (1.75%) Mimecast
Communications & Networking
1 24 (42.11%) SAN
2 7 (12.28%) VoIP
3 4 (7.02%) Firewall
4 2 (3.51%) LAN
4 2 (3.51%) VPN
4 2 (3.51%) WAN
5 1 (1.75%) DHCP
5 1 (1.75%) DNS
5 1 (1.75%) iSCSI
5 1 (1.75%) NetScaler
5 1 (1.75%) Remote Desktop
Database & Business Intelligence
1 21 (36.84%) SQL Server
2 10 (17.54%) Amazon RDS
3 2 (3.51%) MongoDB
3 2 (3.51%) PostgreSQL
4 1 (1.75%) Relational Database
General
1 33 (57.89%) Social Skills
2 18 (31.58%) Organisational Skills
3 3 (5.26%) Analytical Skills
4 2 (3.51%) Finance
4 2 (3.51%) Manufacturing
5 1 (1.75%) Law
Libraries, Frameworks & Software Standards
1 2 (3.51%) .NET
1 2 (3.51%) LAPP Stack
1 2 (3.51%) REST
1 2 (3.51%) SOAP
1 2 (3.51%) Web Services
Miscellaneous
1 26 (45.61%) Driving Licence
2 24 (42.11%) Enterprise Storage
3 3 (5.26%) Fat Client
3 3 (5.26%) Thin Client
4 2 (3.51%) Enterprise Software
Operating Systems
1 18 (31.58%) Windows
2 15 (26.32%) Windows Server
3 3 (5.26%) Linux
4 2 (3.51%) AIX
4 2 (3.51%) Windows Server 2016
5 1 (1.75%) Windows 10
5 1 (1.75%) Windows Server 2019
Processes & Methodologies
1 32 (56.14%) ITIL
2 24 (42.11%) Incident Management
3 18 (31.58%) Desktop Virtualisation
4 9 (15.79%) Problem-Solving
5 8 (14.04%) Customer Service
6 7 (12.28%) Continuous Improvement
7 3 (5.26%) Agile
7 3 (5.26%) Asset Management
7 3 (5.26%) Change Management
7 3 (5.26%) Cybersecurity
7 3 (5.26%) Project Planning
7 3 (5.26%) Service Delivery
8 2 (3.51%) Coaching
8 2 (3.51%) Collaborative Working
8 2 (3.51%) Commercial Awareness
8 2 (3.51%) Customer Experience
8 2 (3.51%) ERP
8 2 (3.51%) OO
8 2 (3.51%) Project Management
9 1 (1.75%) User Experience
Programming Languages
1 7 (12.28%) SQL
2 3 (5.26%) Python
3 2 (3.51%) C
3 2 (3.51%) C#
3 2 (3.51%) C++
3 2 (3.51%) VB
4 1 (1.75%) Bash
4 1 (1.75%) PowerShell
Qualifications
1 25 (43.86%) Microsoft Certification
2 18 (31.58%) Azure Certification
3 1 (1.75%) Degree
3 1 (1.75%) DV Cleared
3 1 (1.75%) ITIL Certification
3 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 2 (3.51%) SLA
System Software
1 37 (64.91%) Active Directory
2 19 (33.33%) Hyper-V
3 11 (19.30%) VMware Infrastructure
4 2 (3.51%) Virtual Desktop
5 1 (1.75%) Virtual Machines
5 1 (1.75%) VMware ESXi
5 1 (1.75%) vSphere
5 1 (1.75%) XenApp
Systems Management
1 5 (8.77%) Microsoft Intune
2 3 (5.26%) SCCM
3 1 (1.75%) Autotask
Vendors
1 30 (52.63%) Microsoft
2 11 (19.30%) VMware
3 4 (7.02%) Apple
4 3 (5.26%) Citrix
5 2 (3.51%) Oracle
6 1 (1.75%) CheckPoint
6 1 (1.75%) Draytek
6 1 (1.75%) Veeam
6 1 (1.75%) Zerto