2nd/3rd Line Support Technician Jobs in the UK excluding London

2nd/3rd Line Support Technician
UK > UK excluding London

The median 2nd/3rd Line Support Technician salary in the UK excluding London is £35,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 777 727 -
Rank change year-on-year -50 - -
Permanent jobs requiring a 2nd/3rd Line Support Technician 3 1 0
As % of all permanent jobs advertised in the UK excluding London 0.004% 0.002% -
As % of the Job Titles category 0.004% 0.002% -
Number of salaries quoted 3 1 0
10th Percentile - - -
25th Percentile £32,500 £33,750 -
Median annual salary (50th Percentile) £35,000 £37,500 -
Median % change year-on-year -6.67% - -
75th Percentile £42,250 £41,250 -
90th Percentile £45,100 - -
UK median annual salary £35,000 £37,500 £32,000
% change year-on-year -6.67% +17.19% +10.34%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 75,991 49,070 72,896
% of permanent jobs with a recognized job title 94.87% 88.81% 95.46%
Number of salaries quoted 53,059 29,227 42,783
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,519 £50,296
Median % change year-on-year -6.58% +6.41% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

2nd/3rd Line Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd/3rd Line Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd/3rd Line Support Technician in the UK excluding London

2nd/3rd Line Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Technician in the UK excluding London.

Salary trend for 2nd/3rd Line Support Technician in the UK excluding London

2nd/3rd Line Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Technician within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands - 2 £35,000 -
West Midlands - 2 £35,000 -
North of England - 1 £46,000 -
Yorkshire - 1 £46,000 -
2nd/3rd Line Support Technician
UK

2nd/3rd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, 2nd/3rd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 2nd/3rd Line Support Technician in the job title.

1 2 (66.67%) Windows Server
1 2 (66.67%) Windows Server 2016
1 2 (66.67%) Azure Sentinel
1 2 (66.67%) Social Skills
1 2 (66.67%) Datto
1 2 (66.67%) Microsoft Intune
1 2 (66.67%) OneDrive
1 2 (66.67%) Entra ID
1 2 (66.67%) Windows 10
1 2 (66.67%) Google Workspace
1 2 (66.67%) Microsoft 365
1 2 (66.67%) Webroot
1 2 (66.67%) Draytek
1 2 (66.67%) Veeam
1 2 (66.67%) Azure
1 2 (66.67%) Firewall
1 2 (66.67%) Windows
1 2 (66.67%) SharePoint
1 2 (66.67%) SMTP
1 2 (66.67%) DHCP
1 2 (66.67%) Ethernet
1 2 (66.67%) TCP/IP
1 2 (66.67%) DNS
1 2 (66.67%) Active Directory
1 2 (66.67%) Sage
1 2 (66.67%) Sophos
2 1 (33.33%) Management Information System
2 1 (33.33%) Manufacturing
2 1 (33.33%) Logistics
2 1 (33.33%) Degree

2nd/3rd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) SharePoint
Cloud Services
1 2 (66.67%) Azure
1 2 (66.67%) Azure Sentinel
1 2 (66.67%) Entra ID
1 2 (66.67%) Google Workspace
1 2 (66.67%) Microsoft 365
1 2 (66.67%) OneDrive
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) Ethernet
1 2 (66.67%) Firewall
1 2 (66.67%) SMTP
1 2 (66.67%) TCP/IP
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Manufacturing
Miscellaneous
1 1 (33.33%) Management Information System
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 10
1 2 (66.67%) Windows Server
1 2 (66.67%) Windows Server 2016
Processes & Methodologies
1 1 (33.33%) Computer Science
1 1 (33.33%) Critical Thinking
1 1 (33.33%) Customer Service
1 1 (33.33%) Logistics
1 1 (33.33%) Problem-Solving
Qualifications
1 1 (33.33%) Computer Science Degree
1 1 (33.33%) Degree
System Software
1 2 (66.67%) Active Directory
Systems Management
1 2 (66.67%) Microsoft Intune
Vendors
1 2 (66.67%) Datto
1 2 (66.67%) Draytek
1 2 (66.67%) Sage
1 2 (66.67%) Sophos
1 2 (66.67%) Veeam
1 2 (66.67%) Webroot