3rd Line Support Engineer Jobs in the UK excluding London

Third Line Support Engineer
UK > UK excluding London

The median Third Line Support Engineer salary in the UK excluding London is £40,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 533 636 689
Rank change year-on-year +103 +53 -169
Permanent jobs requiring a 3rd Line Support Engineer 232 114 170
As % of all permanent jobs advertised in the UK excluding London 0.32% 0.19% 0.23%
As % of the Job Titles category 0.34% 0.22% 0.24%
Number of salaries quoted 223 105 165
10th Percentile £31,250 £33,000 £29,750
25th Percentile £33,375 £35,400 £31,250
Median annual salary (50th Percentile) £40,000 £41,000 £40,000
Median % change year-on-year -2.44% +2.50% -
75th Percentile £45,000 £50,000 £47,500
90th Percentile £51,750 £55,000 £52,500
UK median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,966 52,773 69,497
% of permanent jobs with a recognized job title 94.88% 89.23% 95.72%
Number of salaries quoted 47,979 30,132 42,817
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in the UK excluding London.

Salary trend for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 3rd Line Support Engineer in the UK excluding London over the 6 months to 20 May 2024.

Salary histogram for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK excluding London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +52 85 £42,000 +5.00% 11
North of England +44 44 £32,500 -27.78% 16
Midlands +25 43 £40,000 -15.79% 9
West Midlands +36 29 £37,500 -9.64% 7
South West 0 28 £50,000 +45.99% 5
North East +22 27 £32,500 -5.11% 3
East of England +18 24 £42,500 +7.59%
East Midlands -9 14 £42,500 -22.73% 2
Yorkshire +82 9 £41,250 -8.33% 6
North West -16 8 £42,250 -6.11% 7
Scotland -59 8 £48,500 +14.12% 2
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 May 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Support Engineer in the job title.

1 144 (62.07%) Microsoft
2 134 (57.76%) Microsoft 365
3 133 (57.33%) Windows
4 129 (55.60%) Azure
5 116 (50.00%) Firewall
6 107 (46.12%) VMware
7 100 (43.10%) Active Directory
7 100 (43.10%) Windows Server
8 86 (37.07%) VMware Infrastructure
9 85 (36.64%) Social Skills
10 78 (33.62%) Hyper-V
11 67 (28.88%) Microsoft Exchange
12 66 (28.45%) SQL Server
13 63 (27.16%) Citrix
14 61 (26.29%) Veeam
15 59 (25.43%) ITIL
16 53 (22.84%) SharePoint
17 50 (21.55%) SQL
17 50 (21.55%) SAN
18 49 (21.12%) Microsoft Intune
19 44 (18.97%) WAN
20 41 (17.67%) DNS
20 41 (17.67%) Microsoft Certification
21 39 (16.81%) Cisco
22 38 (16.38%) Wi-Fi
22 38 (16.38%) Driving Licence
23 37 (15.95%) Degree
24 35 (15.09%) Problem-Solving
25 34 (14.66%) LAN
26 32 (13.79%) Microsoft Office

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (28.88%) Microsoft Exchange
2 53 (22.84%) SharePoint
3 14 (6.03%) IIS
4 6 (2.59%) Exchange Server 2000
4 6 (2.59%) Exchange Server 2010
5 5 (2.16%) Exchange Server 2007
6 4 (1.72%) Exchange Server 2013
7 2 (0.86%) WordPress
Applications
1 32 (13.79%) Microsoft Office
2 18 (7.76%) Microsoft Excel
3 1 (0.43%) MS Visio
Business Applications
1 1 (0.43%) Dynamics CRM
1 1 (0.43%) Dynamics NAV
Cloud Services
1 134 (57.76%) Microsoft 365
2 129 (55.60%) Azure
3 24 (10.34%) Entra ID
4 17 (7.33%) OneDrive
5 13 (5.60%) AWS
5 13 (5.60%) IaaS
5 13 (5.60%) SaaS
6 11 (4.74%) PaaS
7 10 (4.31%) Power Platform
8 6 (2.59%) Mimecast
9 5 (2.16%) Google Workspace
10 2 (0.86%) Amazon S3
10 2 (0.86%) OpenDNS
11 1 (0.43%) Azure Stack
11 1 (0.43%) Dynamics 365
Communications & Networking
1 116 (50.00%) Firewall
2 50 (21.55%) SAN
3 44 (18.97%) WAN
4 41 (17.67%) DNS
5 38 (16.38%) Wi-Fi
6 34 (14.66%) LAN
7 30 (12.93%) DHCP
8 27 (11.64%) VPN
9 22 (9.48%) VLAN
10 20 (8.62%) TCP/IP
11 19 (8.19%) Wireless
12 13 (5.60%) Remote Desktop
12 13 (5.60%) VoIP
13 11 (4.74%) SD-WAN
14 10 (4.31%) WLAN
15 7 (3.02%) FTP
16 6 (2.59%) IPsec
16 6 (2.59%) NAS
16 6 (2.59%) OSPF
16 6 (2.59%) VSAN
Database & Business Intelligence
1 66 (28.45%) SQL Server
2 31 (13.36%) Amazon RDS
3 2 (0.86%) MariaDB
3 2 (0.86%) MySQL
Development Applications
1 2 (0.86%) Hudson
2 1 (0.43%) JIRA
General
1 85 (36.64%) Social Skills
2 20 (8.62%) Law
3 19 (8.19%) Documentation Skills
3 19 (8.19%) Organisational Skills
4 18 (7.76%) Analytical Skills
5 10 (4.31%) Telecoms
6 9 (3.88%) Games
7 8 (3.45%) Inclusion and Diversity
8 4 (1.72%) Finance
8 4 (1.72%) Pharmaceutical
8 4 (1.72%) Public Sector
9 3 (1.29%) Manufacturing
9 3 (1.29%) Retail
10 2 (0.86%) Legal
Libraries, Frameworks & Software Standards
1 3 (1.29%) 802.1X
2 2 (0.86%) LAMP
2 2 (0.86%) V-Ray
Miscellaneous
1 38 (16.38%) Driving Licence
2 26 (11.21%) Replication
3 25 (10.78%) Enterprise Storage
4 13 (5.60%) Management Information System
5 12 (5.17%) Self-Motivation
6 10 (4.31%) Data Centre
7 9 (3.88%) Clustering
8 7 (3.02%) Client/Server
9 6 (2.59%) iPad
10 2 (0.86%) PKI
10 2 (0.86%) Team-Oriented Environment
11 1 (0.43%) Hybrid Cloud
11 1 (0.43%) Renewable Energy
11 1 (0.43%) Security Posture
Operating Systems
1 133 (57.33%) Windows
2 100 (43.10%) Windows Server
3 29 (12.50%) Windows Server 2016
4 22 (9.48%) Windows Server 2012
5 21 (9.05%) Linux
6 15 (6.47%) Windows 10
7 14 (6.03%) Windows Server 2019
8 9 (3.88%) Windows Server 2008
9 6 (2.59%) Debian
10 4 (1.72%) CentOS
11 3 (1.29%) Mac OS
12 2 (0.86%) Red Hat Enterprise Linux
12 2 (0.86%) Ubuntu
12 2 (0.86%) Windows 7
13 1 (0.43%) Mac OS X
Processes & Methodologies
1 59 (25.43%) ITIL
2 35 (15.09%) Problem-Solving
3 30 (12.93%) Infrastructure Engineering
4 23 (9.91%) Incident Management
5 21 (9.05%) Cybersecurity
6 20 (8.62%) Customer Service
7 19 (8.19%) Migration
8 18 (7.76%) Remote Monitoring and Management
9 17 (7.33%) Desktop Virtualisation
10 16 (6.90%) Change Control
11 14 (6.03%) Multi-Factor Authentication
12 12 (5.17%) Agile
12 12 (5.17%) Root Cause Analysis
13 10 (4.31%) Antivirus Management
14 9 (3.88%) Patch Management
14 9 (3.88%) Proactive Monitoring
14 9 (3.88%) Systems Engineering
15 8 (3.45%) High Availability
16 7 (3.02%) Problem Management
16 7 (3.02%) Service Delivery
Programming Languages
1 50 (21.55%) SQL
2 18 (7.76%) PowerShell
3 2 (0.86%) C#
Qualifications
1 41 (17.67%) Microsoft Certification
2 37 (15.95%) Degree
3 19 (8.19%) Azure Certification
3 19 (8.19%) Cisco Certification
4 16 (6.90%) CCNA
5 10 (4.31%) MCSE
6 7 (3.02%) ITIL Foundation Certificate
7 6 (2.59%) CCNP
7 6 (2.59%) MCSA
7 6 (2.59%) Security Cleared
8 4 (1.72%) MCP
8 4 (1.72%) Network+ Certification
8 4 (1.72%) RHCT
9 3 (1.29%) Computer Science Degree
10 2 (0.86%) CompTIA Security+
11 1 (0.43%) A+ Certification
11 1 (0.43%) CCENT
11 1 (0.43%) JNCIA
11 1 (0.43%) SC Cleared
11 1 (0.43%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (2.16%) SLA
2 3 (1.29%) Cyber Essentials
2 3 (1.29%) ISO/IEC 27001
3 2 (0.86%) GDPR
3 2 (0.86%) NIST
4 1 (0.43%) GxP
System Software
1 100 (43.10%) Active Directory
2 86 (37.07%) VMware Infrastructure
3 78 (33.62%) Hyper-V
4 19 (8.19%) VMware ESXi
5 11 (4.74%) Virtual Machines
6 9 (3.88%) vSphere
7 7 (3.02%) Virtual Desktop
8 4 (1.72%) Citrix Hypervisor
8 4 (1.72%) KVM
9 3 (1.29%) Terminal Services
10 2 (0.86%) Docker
10 2 (0.86%) pfSense
10 2 (0.86%) Virtual Servers
11 1 (0.43%) DFS Replication
11 1 (0.43%) NFS
11 1 (0.43%) VMware Server
11 1 (0.43%) XenApp
Systems Management
1 49 (21.12%) Microsoft Intune
2 10 (4.31%) SCCM
3 7 (3.02%) Microsoft Clustering
4 5 (2.16%) Jamf Pro
5 3 (1.29%) vCenter Server
6 2 (0.86%) Backup Exec
6 2 (0.86%) Dell DRAC
6 2 (0.86%) Microsoft Data Protection Manager
6 2 (0.86%) SCDPM
7 1 (0.43%) Active Directory Federation Services
7 1 (0.43%) Autotask
7 1 (0.43%) DatAdvantage
7 1 (0.43%) Failover Clustering
7 1 (0.43%) QRadar
7 1 (0.43%) Stealthwatch
7 1 (0.43%) Symantec Endpoint Protection
7 1 (0.43%) WSUS
Vendors
1 144 (62.07%) Microsoft
2 107 (46.12%) VMware
3 63 (27.16%) Citrix
4 61 (26.29%) Veeam
5 39 (16.81%) Cisco
6 21 (9.05%) HP
6 21 (9.05%) Sophos
7 13 (5.60%) WatchGuard
8 11 (4.74%) Meraki
9 10 (4.31%) Draytek
10 8 (3.45%) Datto
10 8 (3.45%) Dell
11 6 (2.59%) Acronis
12 5 (2.16%) ConnectWise
12 5 (2.16%) Juniper
12 5 (2.16%) Ubiquiti
13 4 (1.72%) Google
13 4 (1.72%) NetApp
13 4 (1.72%) Red Hat
14 3 (1.29%) Apple