IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 31 October 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 270 296 434
Rank change year-on-year +26 +138 -47
Permanent jobs requiring an IT Support Engineer 445 360 469
As % of all permanent jobs advertised in the UK excluding London 0.82% 1.06% 0.68%
As % of the Job Titles category 0.87% 1.10% 0.71%
Number of salaries quoted 258 315 443
10th Percentile £24,000 £23,500 £23,000
25th Percentile £26,250 £26,250 £26,000
Median annual salary (50th Percentile) £30,000 £31,500 £30,000
Median % change year-on-year -4.76% +5.00% +9.09%
75th Percentile £35,000 £37,500 £34,500
90th Percentile £39,945 £41,650 £42,500
UK median annual salary £31,250 £32,500 £31,000
% change year-on-year -3.85% +4.84% +8.77%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 51,365 32,680 65,758
% of permanent jobs with a recognized job title 94.64% 96.01% 95.44%
Number of salaries quoted 25,610 22,460 39,045
10th Percentile £30,000 £28,000 £30,000
25th Percentile £40,000 £37,871 £38,750
Median annual salary (50th Percentile) £50,404 £52,500 £52,500
Median % change year-on-year -3.99% - +5.00%
75th Percentile £65,000 £67,500 £68,750
90th Percentile £80,000 £80,000 £82,500
UK median annual salary £56,525 £60,000 £60,000
% change year-on-year -5.79% - +4.35%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 31 October 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +59 169 £30,000 -4.76% 19
West Midlands +42 118 £30,000 -6.25% 10
North of England +8 101 £30,750 - 52
South East -42 78 £30,000 - 40
East Midlands -7 51 £30,000 -2.44% 9
North West -34 42 £29,000 -9.38% 25
Yorkshire +32 41 £30,000 - 21
South West -44 39 £30,000 -7.69% 18
East of England -54 36 £28,000 -13.85% 22
Scotland -8 18 £27,500 -3.51% 11
North East -19 18 £35,000 - 8
Northern Ireland +19 3 £30,000 -20.00%
Wales +34 1 £32,500 -10.34% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 31 October 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 305 (68.54%) Windows
2 299 (67.19%) Microsoft
3 222 (49.89%) Problem-Solving
4 176 (39.55%) Driving Licence
5 173 (38.88%) Microsoft Certification
6 172 (38.65%) ITIL
7 156 (35.06%) Degree
8 152 (34.16%) Linux
9 146 (32.81%) Cisco
10 145 (32.58%) MCP
11 144 (32.36%) Internet
12 141 (31.69%) Microsoft 365
12 141 (31.69%) Mentoring
13 140 (31.46%) Computer Science
14 138 (31.01%) Network Security
14 138 (31.01%) MCSE
15 137 (30.79%) Cisco Certification
15 137 (30.79%) CCNA
16 136 (30.56%) Asset Management
16 136 (30.56%) Network Management
16 136 (30.56%) IT Asset Management
17 135 (30.34%) Computer Science Degree
18 134 (30.11%) LPIC
18 134 (30.11%) CCNP
18 134 (30.11%) WLAN
19 130 (29.21%) Active Directory
20 110 (24.72%) Social Skills
21 97 (21.80%) Azure
22 72 (16.18%) Customer Service
22 72 (16.18%) Onboarding

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (8.54%) SharePoint
2 35 (7.87%) Microsoft Exchange
3 2 (0.45%) Apache
4 1 (0.22%) Exchange Server 2013
Applications
1 40 (8.99%) Microsoft Office
2 13 (2.92%) Microsoft Excel
Business Applications
1 3 (0.67%) Remedy ITSM
Cloud Services
1 141 (31.69%) Microsoft 365
2 97 (21.80%) Azure
3 25 (5.62%) Entra ID
4 19 (4.27%) AWS
5 11 (2.47%) GCP
6 10 (2.25%) OneDrive
7 6 (1.35%) Google Workspace
8 3 (0.67%) Power Platform
8 3 (0.67%) WhatsApp
9 2 (0.45%) Intacct
9 2 (0.45%) iTunes
9 2 (0.45%) Nutanix
9 2 (0.45%) Salesforce Sales Cloud
10 1 (0.22%) Cloud Computing
Communications & Networking
1 144 (32.36%) Internet
2 138 (31.01%) Network Security
3 134 (30.11%) WLAN
4 53 (11.91%) Firewall
5 46 (10.34%) DNS
6 36 (8.09%) TCP/IP
7 33 (7.42%) DHCP
8 30 (6.74%) VPN
9 23 (5.17%) LAN
10 21 (4.72%) WAN
11 18 (4.04%) SAN
12 15 (3.37%) VLAN
13 14 (3.15%) Wireless
14 12 (2.70%) VoIP
15 11 (2.47%) Wi-Fi
16 10 (2.25%) Broadband
17 8 (1.80%) NAS
18 6 (1.35%) SNMP
19 5 (1.12%) SSL
20 2 (0.45%) 4G
Database & Business Intelligence
1 18 (4.04%) SQL Server
2 3 (0.67%) Amazon RDS
2 3 (0.67%) MySQL
2 3 (0.67%) Power BI
Development Applications
1 2 (0.45%) JIRA
General
1 110 (24.72%) Social Skills
2 21 (4.72%) Telecoms
3 14 (3.15%) Analytical Skills
4 11 (2.47%) Games
4 11 (2.47%) Retail
5 10 (2.25%) Organisational Skills
6 9 (2.02%) Finance
6 9 (2.02%) Legal
7 8 (1.80%) Manufacturing
8 7 (1.57%) Inclusion and Diversity
8 7 (1.57%) Law
9 6 (1.35%) Advertising
10 4 (0.90%) Public Sector
11 3 (0.67%) Banking
12 2 (0.45%) Marketing
13 1 (0.22%) Automotive
13 1 (0.22%) Documentation Skills
13 1 (0.22%) Military
Libraries, Frameworks & Software Standards
1 2 (0.45%) LAMP
2 1 (0.22%) HTML
2 1 (0.22%) Software Packaging
2 1 (0.22%) Web Services
Miscellaneous
1 176 (39.55%) Driving Licence
2 72 (16.18%) Onboarding
3 11 (2.47%) Enterprise Storage
4 6 (1.35%) Data Centre
5 5 (1.12%) EPoS
6 4 (0.90%) Blackberry
6 4 (0.90%) Clustering
6 4 (0.90%) Management Information System
6 4 (0.90%) Public Cloud
6 4 (0.90%) Self-Motivation
7 2 (0.45%) Photography
7 2 (0.45%) Tandem
8 1 (0.22%) CCTV
8 1 (0.22%) Client/Server
8 1 (0.22%) Hybrid Cloud
8 1 (0.22%) Linux Command Line
8 1 (0.22%) Mobile App
8 1 (0.22%) Replication
8 1 (0.22%) Robotics
8 1 (0.22%) Virtual Team
Operating Systems
1 305 (68.54%) Windows
2 152 (34.16%) Linux
3 65 (14.61%) Windows Server
4 51 (11.46%) Windows 10
5 12 (2.70%) Android
6 9 (2.02%) Apple iOS
7 8 (1.80%) Mac OS
8 7 (1.57%) Windows 7
9 4 (0.90%) Windows Server 2016
9 4 (0.90%) Windows Server 2019
10 2 (0.45%) Mac OS X
10 2 (0.45%) Windows Server 2012
11 1 (0.22%) VMS
11 1 (0.22%) Windows 8
11 1 (0.22%) Windows Mobile
Processes & Methodologies
1 222 (49.89%) Problem-Solving
2 172 (38.65%) ITIL
3 141 (31.69%) Mentoring
4 140 (31.46%) Computer Science
5 136 (30.56%) Asset Management
5 136 (30.56%) IT Asset Management
5 136 (30.56%) Network Management
6 72 (16.18%) Customer Service
7 24 (5.39%) Cybersecurity
8 18 (4.04%) Service Delivery
9 17 (3.82%) Continuous Improvement
10 16 (3.60%) Infrastructure Engineering
11 15 (3.37%) Incident Management
12 14 (3.15%) Antivirus Management
12 14 (3.15%) ITSM
13 12 (2.70%) Patch Management
14 10 (2.25%) B2B
14 10 (2.25%) Disaster Recovery
15 9 (2.02%) Preventative Maintenance
16 8 (1.80%) Customer Experience
Programming Languages
1 22 (4.94%) SQL
2 14 (3.15%) PowerShell
3 3 (0.67%) PHP
4 2 (0.45%) C#
4 2 (0.45%) JavaScript
4 2 (0.45%) Python
4 2 (0.45%) VBScript
Qualifications
1 173 (38.88%) Microsoft Certification
2 156 (35.06%) Degree
3 145 (32.58%) MCP
4 138 (31.01%) MCSE
5 137 (30.79%) CCNA
5 137 (30.79%) Cisco Certification
6 135 (30.34%) Computer Science Degree
7 134 (30.11%) CCNP
7 134 (30.11%) LPIC
8 15 (3.37%) A+ Certification
9 14 (3.15%) DBS Check
10 8 (1.80%) Azure Certification
10 8 (1.80%) Network+ Certification
11 6 (1.35%) Security Cleared
12 4 (0.90%) HND
13 3 (0.67%) SC Cleared
14 2 (0.45%) ITIL Certification
15 1 (0.22%) DV Cleared
15 1 (0.22%) ITIL Foundation Certificate
15 1 (0.22%) MCITP
Quality Assurance & Compliance
1 14 (3.15%) SLA
2 11 (2.47%) GDPR
3 3 (0.67%) ISO/IEC 27001
4 2 (0.45%) Cyber Essentials
5 1 (0.22%) Accessibility
5 1 (0.22%) PCI DSS
System Software
1 130 (29.21%) Active Directory
2 39 (8.76%) VMware Infrastructure
3 36 (8.09%) Hyper-V
4 4 (0.90%) Virtual Servers
5 3 (0.67%) Virtual Desktop
6 2 (0.45%) VMware Server
7 1 (0.22%) Virtual Machines
7 1 (0.22%) VMware ESXi
7 1 (0.22%) vSphere
Systems Management
1 32 (7.19%) Microsoft Intune
2 6 (1.35%) SCCM
3 4 (0.90%) Jamf Pro
4 1 (0.22%) Single Sign-On
4 1 (0.22%) WSUS
Vendors
1 299 (67.19%) Microsoft
2 146 (32.81%) Cisco
3 58 (13.03%) VMware
4 19 (4.27%) Google
5 13 (2.92%) Apple
6 8 (1.80%) Veeam
7 6 (1.35%) ServiceNow
8 4 (0.90%) McAfee
8 4 (0.90%) Salesforce
9 3 (0.67%) Citrix
9 3 (0.67%) Dell
9 3 (0.67%) HP
9 3 (0.67%) Meraki
9 3 (0.67%) Remedy
9 3 (0.67%) Sage
9 3 (0.67%) Sparx
9 3 (0.67%) WatchGuard
10 2 (0.45%) ESET
10 2 (0.45%) SOTI
10 2 (0.45%) Ubiquiti