IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 70 112 179
Rank change year-on-year +42 +67 -14
Permanent jobs requiring an IT Support 2,565 1,793 1,588
As % of all permanent jobs advertised in the UK excluding London 3.58% 3.03% 2.20%
As % of the Job Titles category 3.78% 3.40% 2.30%
Number of salaries quoted 2,290 903 1,396
10th Percentile £21,250 £22,500 £19,500
25th Percentile £24,500 £25,500 £22,800
Median annual salary (50th Percentile) £28,000 £29,000 £27,500
Median % change year-on-year -3.45% +5.45% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,250 £41,490 £42,500
UK median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,946 52,777 68,977
% of permanent jobs with a recognized job title 94.85% 89.21% 95.73%
Number of salaries quoted 47,984 30,164 42,468
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,183 £50,000
Median % change year-on-year -5.98% +6.37% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 19 May 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +79 668 £30,000 - 112
North of England +47 563 £28,000 - 131
Midlands +77 486 £27,000 -1.82% 93
East of England +43 369 £27,500 -4.35% 47
South West -18 304 £28,000 -6.67% 71
West Midlands +70 261 £27,500 - 41
North West +6 253 £28,000 +9.80% 59
Yorkshire +89 245 £27,750 -1.77% 55
East Midlands +54 214 £26,375 -4.09% 52
Scotland -109 100 £27,500 -2.65% 12
Wales +47 70 £27,500 -8.33% 7
North East +31 65 £32,500 -5.80% 21
Northern Ireland +22 6 £30,000 -11.11%
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 19 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,257 (49.01%) Windows
2 1,224 (47.72%) Microsoft 365
3 1,206 (47.02%) Microsoft
4 935 (36.45%) Active Directory
5 849 (33.10%) Social Skills
6 697 (27.17%) Customer Service
7 614 (23.94%) Azure
8 571 (22.26%) Windows Server
9 551 (21.48%) Problem-Solving
10 410 (15.98%) Microsoft Office
11 398 (15.52%) Firewall
12 394 (15.36%) Windows 10
13 375 (14.62%) Microsoft Exchange
14 349 (13.61%) ITIL
15 300 (11.70%) VMware
16 257 (10.02%) Driving Licence
17 244 (9.51%) SharePoint
18 241 (9.40%) Entra ID
19 230 (8.97%) Hyper-V
20 224 (8.73%) DNS
21 207 (8.07%) VMware Infrastructure
22 189 (7.37%) DHCP
23 188 (7.33%) Microsoft Intune
24 186 (7.25%) Degree
25 166 (6.47%) SLA
26 160 (6.24%) Linux
27 153 (5.96%) SQL
27 153 (5.96%) Cybersecurity
28 152 (5.93%) Microsoft Certification
29 146 (5.69%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 375 (14.62%) Microsoft Exchange
2 244 (9.51%) SharePoint
3 23 (0.90%) Exchange Server 2013
4 18 (0.70%) Skype for Business
5 15 (0.58%) Confluence
5 15 (0.58%) Exchange Server 2010
6 14 (0.55%) IIS
7 13 (0.51%) Exchange Server 2007
8 7 (0.27%) OpenStack
9 6 (0.23%) Exchange Server 2000
10 3 (0.12%) Jupyter
10 3 (0.12%) WordPress
11 2 (0.078%) Apache
11 2 (0.078%) Blackberry Enterprise Server
11 2 (0.078%) Exchange Server 2003
11 2 (0.078%) Resin
12 1 (0.039%) CMS
12 1 (0.039%) Site Server
12 1 (0.039%) Tomcat
Applications
1 410 (15.98%) Microsoft Office
2 62 (2.42%) Microsoft Excel
3 9 (0.35%) Spreadsheet
4 4 (0.16%) Microsoft Project
5 3 (0.12%) Final Cut Pro
5 3 (0.12%) Microsoft PowerPoint
5 3 (0.12%) Pro Tools
6 1 (0.039%) PrintSoft PReS
Business Applications
1 9 (0.35%) Dynamics CRM
2 5 (0.19%) Dynamics GP
2 5 (0.19%) Sage X3
3 3 (0.12%) Dynamics NAV
4 2 (0.078%) Epicor Tropos
4 2 (0.078%) Misys Midas
4 2 (0.078%) Oracle Receivables
4 2 (0.078%) Sage 200
5 1 (0.039%) Dynamics AX
5 1 (0.039%) Sage 300 ERP
Cloud Services
1 1,224 (47.72%) Microsoft 365
2 614 (23.94%) Azure
3 241 (9.40%) Entra ID
4 78 (3.04%) AWS
5 60 (2.34%) OneDrive
6 51 (1.99%) Google Workspace
7 25 (0.97%) Mimecast
8 20 (0.78%) WhatsApp
9 19 (0.74%) Power Platform
10 13 (0.51%) Dynamics 365
11 11 (0.43%) Cloud Computing
12 10 (0.39%) Power Automate
13 8 (0.31%) Nutanix
13 8 (0.31%) SaaS
14 7 (0.27%) PowerApps
15 5 (0.19%) ChatGPT
15 5 (0.19%) DigitalOcean
15 5 (0.19%) IaaS
15 5 (0.19%) iTunes
15 5 (0.19%) Serverless
Communications & Networking
1 398 (15.52%) Firewall
2 224 (8.73%) DNS
3 189 (7.37%) DHCP
4 146 (5.69%) Wireless
5 140 (5.46%) VPN
6 134 (5.22%) Wi-Fi
7 128 (4.99%) LAN
8 123 (4.80%) TCP/IP
9 115 (4.48%) WAN
10 106 (4.13%) VoIP
11 85 (3.31%) VLAN
12 72 (2.81%) Internet
13 65 (2.53%) SAN
14 46 (1.79%) Network Security
15 38 (1.48%) Remote Desktop
16 24 (0.94%) Broadband
17 18 (0.70%) NAS
17 18 (0.70%) Skype
18 16 (0.62%) SD-WAN
18 16 (0.62%) Unified Communications
Database & Business Intelligence
1 114 (4.44%) SQL Server
2 35 (1.36%) Amazon RDS
3 19 (0.74%) MySQL
4 11 (0.43%) Power BI
5 8 (0.31%) MariaDB
6 6 (0.23%) PostgreSQL
7 5 (0.19%) DB2
7 5 (0.19%) SQL Server Reporting Services
8 3 (0.12%) Crystal Reports
8 3 (0.12%) Metabase
9 2 (0.078%) Oracle Database
9 2 (0.078%) Oracle Reports
9 2 (0.078%) SQL Server Integration Services
Development Applications
1 35 (1.36%) JIRA
2 3 (0.12%) Visual Studio Code
3 2 (0.078%) Hudson
3 2 (0.078%) Visual Studio
4 1 (0.039%) Jenkins
General
1 849 (33.10%) Social Skills
2 139 (5.42%) Finance
3 113 (4.41%) Manufacturing
4 111 (4.33%) Analytical Skills
5 100 (3.90%) Organisational Skills
6 79 (3.08%) Law
7 76 (2.96%) Legal
8 71 (2.77%) Telecoms
9 62 (2.42%) Inclusion and Diversity
9 62 (2.42%) Retail
10 32 (1.25%) Marketing
10 32 (1.25%) Public Sector
11 31 (1.21%) Advertising
12 25 (0.97%) Documentation Skills
13 20 (0.78%) Games
14 19 (0.74%) Automotive
15 18 (0.70%) German Language
16 13 (0.51%) Back Office
17 11 (0.43%) Local Government
18 6 (0.23%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (0.31%) HTML
2 6 (0.23%) .NET
2 6 (0.23%) CSS
2 6 (0.23%) OLE
3 5 (0.19%) Kafka
4 4 (0.16%) Cocoa
4 4 (0.16%) EDI
5 3 (0.12%) LAMP
5 3 (0.12%) React
6 2 (0.078%) RESTful
6 2 (0.078%) SOAP
6 2 (0.078%) Software Packaging
6 2 (0.078%) V-Ray
6 2 (0.078%) X-Windows
7 1 (0.039%) LDAP
7 1 (0.039%) RESTEasy
7 1 (0.039%) WF
Miscellaneous
1 257 (10.02%) Driving Licence
2 131 (5.11%) Self-Motivation
3 75 (2.92%) Management Information System
4 44 (1.72%) Data Centre
4 44 (1.72%) Onboarding
5 41 (1.60%) Replication
6 33 (1.29%) CCTV
7 26 (1.01%) Enterprise Storage
8 23 (0.90%) iPad
9 22 (0.86%) EPoS
9 22 (0.86%) Fat Client
9 22 (0.86%) Thin Client
9 22 (0.86%) Video Conferencing
10 18 (0.70%) Smartphone
11 12 (0.47%) Client/Server
12 11 (0.43%) Educational Technology
12 11 (0.43%) iPhone
12 11 (0.43%) Life Science
12 11 (0.43%) NHS
12 11 (0.43%) Public Cloud
Operating Systems
1 1,257 (49.01%) Windows
2 571 (22.26%) Windows Server
3 394 (15.36%) Windows 10
4 160 (6.24%) Linux
5 108 (4.21%) Windows Server 2016
6 102 (3.98%) Android
7 101 (3.94%) Apple iOS
8 91 (3.55%) Mac OS
9 89 (3.47%) Windows Server 2019
10 66 (2.57%) Windows Server 2012
11 49 (1.91%) Windows 7
12 25 (0.97%) Windows Server 2008
13 24 (0.94%) Windows 8
14 17 (0.66%) Unix
15 16 (0.62%) Mac OS X
16 9 (0.35%) Red Hat Enterprise Linux
17 7 (0.27%) CentOS
18 5 (0.19%) Debian
18 5 (0.19%) Ubuntu
18 5 (0.19%) Windows Server 2003
Processes & Methodologies
1 697 (27.17%) Customer Service
2 551 (21.48%) Problem-Solving
3 349 (13.61%) ITIL
4 153 (5.96%) Cybersecurity
5 137 (5.34%) Service Delivery
6 110 (4.29%) Service Management
7 102 (3.98%) Time Management
8 99 (3.86%) ITSM
9 90 (3.51%) Incident Management
10 86 (3.35%) Infrastructure Engineering
11 83 (3.24%) Agile
12 81 (3.16%) Change Management
13 80 (3.12%) Project Delivery
14 79 (3.08%) Continuous Improvement
15 69 (2.69%) Mathematics
16 67 (2.61%) Asset Management
17 60 (2.34%) Project Management
18 51 (1.99%) ERP
19 49 (1.91%) CRM
20 45 (1.75%) Disaster Recovery
Programming Languages
1 153 (5.96%) SQL
2 80 (3.12%) PowerShell
3 11 (0.43%) PHP
4 10 (0.39%) Java
5 7 (0.27%) Python
6 6 (0.23%) Bash
6 6 (0.23%) C#
7 5 (0.19%) VB
8 4 (0.16%) JavaScript
9 3 (0.12%) C
10 2 (0.078%) COBOL
11 1 (0.039%) C++
11 1 (0.039%) Perl
11 1 (0.039%) T-SQL
11 1 (0.039%) VBA
11 1 (0.039%) VBScript
Qualifications
1 186 (7.25%) Degree
2 152 (5.93%) Microsoft Certification
3 79 (3.08%) DBS Check
4 64 (2.50%) A+ Certification
5 53 (2.07%) CCNA
5 53 (2.07%) Cisco Certification
6 46 (1.79%) Security Cleared
7 40 (1.56%) MCSE
8 39 (1.52%) Network+ Certification
9 38 (1.48%) MCP
10 32 (1.25%) Azure Certification
11 26 (1.01%) SC Cleared
12 20 (0.78%) Computer Science Degree
13 19 (0.74%) MCSA
14 17 (0.66%) DV Cleared
14 17 (0.66%) ITIL Certification
15 16 (0.62%) ITIL Foundation Certificate
16 10 (0.39%) CompTIA Security+
16 10 (0.39%) MCITP
17 8 (0.31%) NVQ Level 3
Quality Assurance & Compliance
1 166 (6.47%) SLA
2 45 (1.75%) GDPR
3 29 (1.13%) QA
4 27 (1.05%) Cyber Essentials
5 25 (0.97%) ISO/IEC 27001
6 7 (0.27%) Cyber Essentials PLUS
7 6 (0.23%) Accessibility
8 5 (0.19%) PCI DSS
9 3 (0.12%) NIST
10 2 (0.078%) PMO
10 2 (0.078%) Sarbanes-Oxley
11 1 (0.039%) ISO 14001
11 1 (0.039%) ISO 9001
11 1 (0.039%) ISO/IEC 20000
System Software
1 935 (36.45%) Active Directory
2 230 (8.97%) Hyper-V
3 207 (8.07%) VMware Infrastructure
4 43 (1.68%) Virtual Desktop
5 36 (1.40%) VMware ESXi
6 25 (0.97%) Virtual Machines
7 17 (0.66%) vSphere
8 15 (0.58%) Docker
9 7 (0.27%) Virtual Servers
10 5 (0.19%) Terminal Services
11 4 (0.16%) Citrix Hypervisor
12 3 (0.12%) Firmware
12 3 (0.12%) pfSense
13 2 (0.078%) BitLocker
13 2 (0.078%) Terminal Server
13 2 (0.078%) VMware Server
13 2 (0.078%) VMware Workstation
14 1 (0.039%) NFS
14 1 (0.039%) XenApp
Systems Management
1 188 (7.33%) Microsoft Intune
2 82 (3.20%) SCCM
3 13 (0.51%) Cisco CUCM
3 13 (0.51%) Kubernetes
3 13 (0.51%) ServiceCenter
4 12 (0.47%) Jamf Pro
5 10 (0.39%) Autotask
5 10 (0.39%) FortiGate
6 9 (0.35%) WSUS
7 7 (0.27%) Ansible
8 6 (0.23%) Opsgenie
9 5 (0.19%) Systems Management Server (SMS)
10 4 (0.16%) AirWatch
10 4 (0.16%) WhatsUp Gold
11 3 (0.12%) Active Directory Federation Services
11 3 (0.12%) Backup Exec
11 3 (0.12%) Microsoft Data Protection Manager
11 3 (0.12%) NetCrunch
11 3 (0.12%) PaperCut
11 3 (0.12%) SCDPM
Vendors
1 1,206 (47.02%) Microsoft
2 300 (11.70%) VMware
3 126 (4.91%) Apple
3 126 (4.91%) Cisco
4 111 (4.33%) Citrix
5 101 (3.94%) Veeam
6 80 (3.12%) Google
7 57 (2.22%) Sophos
8 46 (1.79%) HP
9 45 (1.75%) Meraki
10 31 (1.21%) Draytek
11 25 (0.97%) Aruba
11 25 (0.97%) ConnectWise
11 25 (0.97%) Dell
12 24 (0.94%) Barracuda Networks
13 23 (0.90%) Sage
14 20 (0.78%) Palo Alto
15 19 (0.74%) Fortinet
16 17 (0.66%) Ubiquiti
17 16 (0.62%) Datto