Senior IT Support Jobs in the UK excluding London

Senior IT Support
UK > UK excluding London

The median Senior IT Support salary in the UK excluding London is £35,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 674 692 795
Rank change year-on-year +18 +103 -129
Permanent jobs requiring a Senior IT Support 96 41 68
As % of all permanent jobs advertised in the UK excluding London 0.13% 0.073% 0.092%
As % of the Job Titles category 0.13% 0.082% 0.096%
Number of salaries quoted 95 31 65
10th Percentile £29,750 £30,000 £29,100
25th Percentile £31,250 £32,804 £31,250
Median annual salary (50th Percentile) £35,000 £37,500 £36,000
Median % change year-on-year -6.67% +4.17% +5.88%
75th Percentile £47,750 £44,375 £47,500
90th Percentile £50,000 £47,500 £52,150
UK median annual salary £35,000 £40,000 £37,500
% change year-on-year -12.50% +6.67% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,397 50,271 70,852
% of permanent jobs with a recognized job title 94.99% 88.93% 95.67%
Number of salaries quoted 50,949 29,577 42,673
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,238
Median % change year-on-year -6.54% +6.49% +5.76%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Senior IT Support in the UK excluding London

Senior IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Senior IT Support in the UK excluding London.

Salary trend for Senior IT Support in the UK excluding London

Senior IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Senior IT Support in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for Senior IT Support in the UK excluding London

Senior IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +7 23 £35,000 -0.61% 2
North of England +46 22 £34,500 -27.54% 3
South East +5 18 £47,500 +21.02% 4
Yorkshire - 13 £30,500 -
West Midlands -2 12 £35,000 -6.04% 2
East Midlands -5 11 £35,000 -0.61%
South West -26 11 £39,000 -2.50% 1
Wales - 11 £34,000 - 1
East of England -4 9 £35,000 +16.67% 2
North West -7 9 £36,000 - 3
Northern Ireland +20 1 £32,500 -
Scotland -73 1 £50,000 +33.33% 1
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 June 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Senior IT Support in the job title.

1 55 (57.29%) Microsoft 365
2 53 (55.21%) Windows
3 44 (45.83%) Active Directory
4 38 (39.58%) Microsoft
5 33 (34.38%) Social Skills
6 29 (30.21%) Windows Server
6 29 (30.21%) Azure
7 23 (23.96%) ITIL
7 23 (23.96%) Firewall
8 18 (18.75%) DNS
9 17 (17.71%) Microsoft Exchange
9 17 (17.71%) DHCP
9 17 (17.71%) Problem-Solving
10 16 (16.67%) SCCM
10 16 (16.67%) Finance
11 14 (14.58%) Project Management
11 14 (14.58%) SharePoint
11 14 (14.58%) Entra ID
11 14 (14.58%) Cybersecurity
12 13 (13.54%) Customer Service
12 13 (13.54%) VMware
12 13 (13.54%) Agile
13 12 (12.50%) Infrastructure Maintenance
13 12 (12.50%) Windows 10
14 11 (11.46%) Data Centre
14 11 (11.46%) Windows Server 2019
14 11 (11.46%) Microsoft Intune
14 11 (11.46%) VPN
15 10 (10.42%) Linux
15 10 (10.42%) Service Management

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (17.71%) Microsoft Exchange
2 14 (14.58%) SharePoint
3 7 (7.29%) OpenStack
4 2 (2.08%) WordPress
Applications
1 5 (5.21%) Microsoft Office
Cloud Services
1 55 (57.29%) Microsoft 365
2 29 (30.21%) Azure
3 14 (14.58%) Entra ID
4 7 (7.29%) Nutanix
4 7 (7.29%) OneDrive
5 6 (6.25%) Google Workspace
6 3 (3.13%) AWS
6 3 (3.13%) IaaS
6 3 (3.13%) PaaS
6 3 (3.13%) SaaS
7 2 (2.08%) Azure Sentinel
7 2 (2.08%) Power Automate
8 1 (1.04%) Mimecast
Communications & Networking
1 23 (23.96%) Firewall
2 18 (18.75%) DNS
3 17 (17.71%) DHCP
4 11 (11.46%) VPN
5 8 (8.33%) VLAN
6 7 (7.29%) TCP/IP
7 6 (6.25%) Internet
8 5 (5.21%) Wi-Fi
9 4 (4.17%) Network Security
9 4 (4.17%) SAN
9 4 (4.17%) VoIP
10 3 (3.13%) Remote Desktop
10 3 (3.13%) Wireless
11 2 (2.08%) DKIM
11 2 (2.08%) DMARC
11 2 (2.08%) Ethernet
11 2 (2.08%) PBX
11 2 (2.08%) SMTP
12 1 (1.04%) Broadband
12 1 (1.04%) LAN
General
1 33 (34.38%) Social Skills
2 16 (16.67%) Finance
3 8 (8.33%) Analytical Skills
4 4 (4.17%) Public Sector
5 3 (3.13%) Advertising
5 3 (3.13%) Manufacturing
6 1 (1.04%) Law
6 1 (1.04%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.08%) CSS
1 2 (2.08%) HTML
1 2 (2.08%) Software Packaging
Miscellaneous
1 11 (11.46%) Data Centre
2 9 (9.38%) Driving Licence
3 5 (5.21%) Management Information System
4 4 (4.17%) CCTV
5 2 (2.08%) Handset
Operating Systems
1 53 (55.21%) Windows
2 29 (30.21%) Windows Server
3 12 (12.50%) Windows 10
4 11 (11.46%) Windows Server 2019
5 10 (10.42%) Linux
6 9 (9.38%) Windows Server 2016
7 3 (3.13%) Windows 7
7 3 (3.13%) Windows Server 2003
7 3 (3.13%) Windows Server 2012
8 2 (2.08%) Mac OS X
9 1 (1.04%) Android
9 1 (1.04%) Apple iOS
Processes & Methodologies
1 23 (23.96%) ITIL
2 17 (17.71%) Problem-Solving
3 14 (14.58%) Cybersecurity
3 14 (14.58%) Project Management
4 13 (13.54%) Agile
4 13 (13.54%) Customer Service
5 12 (12.50%) Infrastructure Maintenance
6 10 (10.42%) Disaster Recovery
6 10 (10.42%) Infrastructure Engineering
6 10 (10.42%) Service Management
7 8 (8.33%) Problem Management
8 7 (7.29%) Agile Project Management
8 7 (7.29%) CI/CD
8 7 (7.29%) Hardware Maintenance
9 5 (5.21%) Application Virtualisation
9 5 (5.21%) Business Case
9 5 (5.21%) Change Control
9 5 (5.21%) Change Management
9 5 (5.21%) Computer Science
9 5 (5.21%) Incident Management
Programming Languages
1 5 (5.21%) PowerShell
Qualifications
1 9 (9.38%) Degree
2 6 (6.25%) Microsoft Certification
3 5 (5.21%) Computer Science Degree
4 1 (1.04%) CCAA
4 1 (1.04%) CCNA
4 1 (1.04%) Cisco Certification
4 1 (1.04%) Citrix Certification
4 1 (1.04%) DBS Check
4 1 (1.04%) MCP
4 1 (1.04%) MCTS
4 1 (1.04%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (3.13%) GDPR
2 2 (2.08%) Cyber Essentials
3 1 (1.04%) Accessibility
3 1 (1.04%) QA
3 1 (1.04%) SLA
System Software
1 44 (45.83%) Active Directory
2 8 (8.33%) Hyper-V
3 7 (7.29%) Docker
4 6 (6.25%) VMware Infrastructure
4 6 (6.25%) vSphere
5 2 (2.08%) Terminal Services
6 1 (1.04%) Firmware
6 1 (1.04%) Terminal Server
6 1 (1.04%) Virtual Desktop
Systems Management
1 16 (16.67%) SCCM
2 11 (11.46%) Microsoft Intune
3 7 (7.29%) Ansible
3 7 (7.29%) Kubernetes
4 3 (3.13%) NetCrunch
5 1 (1.04%) FortiGate
5 1 (1.04%) Graylog
5 1 (1.04%) SmoothWall
Vendors
1 38 (39.58%) Microsoft
2 13 (13.54%) VMware
3 8 (8.33%) HP
4 7 (7.29%) Cisco
4 7 (7.29%) Palo Alto
5 6 (6.25%) Dell
6 5 (5.21%) Bloomberg
6 5 (5.21%) Sage
7 4 (4.17%) Google
7 4 (4.17%) Sophos
8 3 (3.13%) Citrix
8 3 (3.13%) Draytek
8 3 (3.13%) Ivanti
8 3 (3.13%) Splunk
9 2 (2.08%) Acronis
9 2 (2.08%) Aruba
9 2 (2.08%) ConnectWise
9 2 (2.08%) Datto
9 2 (2.08%) Veeam
9 2 (2.08%) WatchGuard