Senior Technical Support Jobs in the UK excluding London

Senior Technical Support
UK > UK excluding London

The median Senior Technical Support salary in the UK excluding London is £45,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 696 752 847
Rank change year-on-year +56 +95 -155
Permanent jobs requiring a Senior Technical Support 65 18 4
As % of all permanent jobs advertised in the UK excluding London 0.090% 0.031% 0.005%
As % of the Job Titles category 0.094% 0.034% 0.006%
Number of salaries quoted 61 9 4
10th Percentile £31,250 - £33,875
25th Percentile £33,000 £28,894 £35,563
Median annual salary (50th Percentile) £45,000 £29,936 £38,500
Median % change year-on-year +50.32% -22.24% +28.33%
75th Percentile £53,750 £53,500 £47,188
90th Percentile £65,000 £55,300 £60,125
UK median annual salary £45,000 £29,936 £47,500
% change year-on-year +50.32% -36.98% +11.76%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 68,862 52,395 69,656
% of permanent jobs with a recognized job title 94.90% 89.16% 95.72%
Number of salaries quoted 48,635 29,827 42,609
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,250 £50,173
Median % change year-on-year -6.10% +6.13% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Technical Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Senior Technical Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Senior Technical Support in the UK excluding London

Senior Technical Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Senior Technical Support in the UK excluding London.

Salary trend for Senior Technical Support in the UK excluding London

Senior Technical Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Senior Technical Support in the UK excluding London over the 6 months to 23 May 2024.

Salary histogram for Senior Technical Support in the UK excluding London

Senior Technical Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the UK excluding London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +58 28 £37,000 +23.60% 2
North West +20 27 £40,000 +33.62% 2
South East +21 19 £60,000 +20.00% 2
Midlands - 8 £45,000 - 1
West Midlands - 7 £45,000 -
Scotland - 4 - -
Isle of Man - 4 £52,500 -
South West - 2 £48,000 -
Yorkshire - 1 £33,000 -
East Midlands - 1 £52,500 - 1
Senior Technical Support
UK

Senior Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 23 May 2024, Senior Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Senior Technical Support in the job title.

1 35 (53.85%) Windows
2 20 (30.77%) ITIL
2 20 (30.77%) Active Directory
2 20 (30.77%) Microsoft 365
3 19 (29.23%) Windows Server
3 19 (29.23%) Microsoft
4 17 (26.15%) TCP/IP
5 14 (21.54%) PowerShell
5 14 (21.54%) OneDrive
5 14 (21.54%) Entra ID
5 14 (21.54%) Python
5 14 (21.54%) SharePoint
5 14 (21.54%) Microsoft Exchange
5 14 (21.54%) Linux
6 13 (20.00%) OOP
6 13 (20.00%) OO
6 13 (20.00%) CSS
6 13 (20.00%) JDBC
6 13 (20.00%) SOAP
6 13 (20.00%) Web Services
6 13 (20.00%) XML
6 13 (20.00%) ODBC
6 13 (20.00%) HTML
6 13 (20.00%) Java
6 13 (20.00%) JavaScript
6 13 (20.00%) Perl
6 13 (20.00%) MySQL
6 13 (20.00%) Oracle
6 13 (20.00%) Eclipse
6 13 (20.00%) XHTML

Senior Technical Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (21.54%) Microsoft Exchange
1 14 (21.54%) SharePoint
Applications
1 1 (1.54%) Microsoft Office
Cloud Services
1 20 (30.77%) Microsoft 365
2 14 (21.54%) Entra ID
2 14 (21.54%) OneDrive
3 12 (18.46%) Azure
4 3 (4.62%) GCP
5 1 (1.54%) AWS
5 1 (1.54%) Azure Sentinel
5 1 (1.54%) Power Platform
Communications & Networking
1 17 (26.15%) TCP/IP
2 13 (20.00%) SNMP
2 13 (20.00%) SSH
3 9 (13.85%) DNS
3 9 (13.85%) Firewall
4 8 (12.31%) WAN
5 5 (7.69%) IPsec
5 5 (7.69%) SAN
5 5 (7.69%) SSL
5 5 (7.69%) VoIP
5 5 (7.69%) VPN
6 4 (6.15%) DHCP
6 4 (6.15%) iSCSI
6 4 (6.15%) VLAN
7 3 (4.62%) Wireless
8 1 (1.54%) NAS
Database & Business Intelligence
1 13 (20.00%) MySQL
1 13 (20.00%) Relational Database
2 1 (1.54%) SQL Server
Development Applications
1 13 (20.00%) Eclipse
General
1 5 (7.69%) Documentation Skills
2 4 (6.15%) Analytical Skills
2 4 (6.15%) Billing
2 4 (6.15%) Electronics
2 4 (6.15%) Social Skills
2 4 (6.15%) Telecoms
3 2 (3.08%) Public Sector
Libraries, Frameworks & Software Standards
1 13 (20.00%) Ajax
1 13 (20.00%) AngularJS
1 13 (20.00%) CSS
1 13 (20.00%) HTML
1 13 (20.00%) JDBC
1 13 (20.00%) ODBC
1 13 (20.00%) REST
1 13 (20.00%) SOAP
1 13 (20.00%) Web Services
1 13 (20.00%) XHTML
1 13 (20.00%) XML
Miscellaneous
1 13 (20.00%) CMDB
1 13 (20.00%) Driving Licence
2 10 (15.38%) Data Centre
3 8 (12.31%) Onboarding
4 5 (7.69%) Data Protection Act
4 5 (7.69%) Fat Client
4 5 (7.69%) Management Information System
4 5 (7.69%) Thin Client
5 3 (4.62%) CCTV
6 1 (1.54%) Public Cloud
6 1 (1.54%) Robotics
Operating Systems
1 35 (53.85%) Windows
2 19 (29.23%) Windows Server
3 14 (21.54%) Linux
4 13 (20.00%) Unix
5 5 (7.69%) Windows 10
6 4 (6.15%) Mac OS
7 1 (1.54%) Android
7 1 (1.54%) Apple iOS
Processes & Methodologies
1 20 (30.77%) ITIL
2 13 (20.00%) Business Intelligence
2 13 (20.00%) Customer Service
2 13 (20.00%) Data Extraction
2 13 (20.00%) Database Tuning
2 13 (20.00%) ITSM
2 13 (20.00%) Mentoring
2 13 (20.00%) Network Management
2 13 (20.00%) OO
2 13 (20.00%) OOP
3 9 (13.85%) Disaster Recovery
4 6 (9.23%) Change Control
4 6 (9.23%) Cybersecurity
5 5 (7.69%) Computer Science
5 5 (7.69%) CRM
5 5 (7.69%) Customer Retention
5 5 (7.69%) Data Protection
5 5 (7.69%) Line Management
5 5 (7.69%) Mobile Device Management
5 5 (7.69%) Root Cause Analysis
Programming Languages
1 14 (21.54%) PowerShell
1 14 (21.54%) Python
2 13 (20.00%) Java
2 13 (20.00%) JavaScript
2 13 (20.00%) Perl
3 2 (3.08%) SQL
Qualifications
1 11 (16.92%) Degree
2 5 (7.69%) ITIL Certification
3 4 (6.15%) CCNA
3 4 (6.15%) Cisco Certification
3 4 (6.15%) Computer Science Degree
4 2 (3.08%) Azure Certification
4 2 (3.08%) CESG Certified Professional
4 2 (3.08%) Citrix Certification
4 2 (3.08%) MCITP
4 2 (3.08%) Microsoft Certification
4 2 (3.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (7.69%) GDPR
1 5 (7.69%) ISO/IEC 27001
2 4 (6.15%) SLA
System Software
1 20 (30.77%) Active Directory
2 7 (10.77%) Hyper-V
3 4 (6.15%) NFS
4 2 (3.08%) VMware Infrastructure
4 2 (3.08%) vSphere
4 2 (3.08%) XenApp
4 2 (3.08%) XenDesktop
5 1 (1.54%) Virtual Desktop
5 1 (1.54%) VMware ESXi
Systems Management
1 13 (20.00%) WMI
2 6 (9.23%) Microsoft Intune
3 1 (1.54%) Jamf Pro
3 1 (1.54%) SCCM
Vendors
1 19 (29.23%) Microsoft
2 13 (20.00%) Oracle
2 13 (20.00%) Splunk
3 7 (10.77%) VMware
4 4 (6.15%) Cisco
4 4 (6.15%) ConnectWise
5 2 (3.08%) Citrix
5 2 (3.08%) Google