Service Analyst Jobs in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst salary in the UK excluding London is £26,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 296 320 270
Rank change year-on-year +24 -50 +42
Permanent jobs requiring a Service Analyst 648 597 947
As % of all permanent jobs advertised in the UK excluding London 0.89% 1.02% 1.30%
As % of the Job Titles category 0.94% 1.14% 1.36%
Number of salaries quoted 489 455 731
10th Percentile £21,750 £21,250 £19,750
25th Percentile £23,500 £23,500 £21,750
Median annual salary (50th Percentile) £26,000 £26,000 £25,000
Median % change year-on-year - +4.00% +4.17%
75th Percentile £30,000 £33,250 £30,500
90th Percentile £37,500 £41,800 £47,500
UK median annual salary £27,500 £29,000 £27,500
% change year-on-year -5.17% +5.45% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 68,862 52,395 69,656
% of permanent jobs with a recognized job title 94.90% 89.16% 95.72%
Number of salaries quoted 48,635 29,827 42,609
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,250 £50,173
Median % change year-on-year -6.10% +6.13% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Analyst in the UK excluding London.

Salary trend for Service Analyst in the UK excluding London

Service Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 23 May 2024.

Salary histogram for Service Analyst in the UK excluding London

Service Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +88 227 £24,500 -2.00% 34
North West +25 113 £25,000 -2.15% 16
South East -41 113 £26,000 -5.45% 22
South West +52 101 £27,500 -1.79% 13
Midlands +2 99 £28,165 -2.04% 14
Yorkshire +104 86 £24,500 +4.26% 15
West Midlands +13 68 £27,500 -5.17% 9
East of England +26 65 £26,500 +7.18% 25
East Midlands +1 31 £28,165 +4.31% 5
North East +3 28 £24,500 -2.00% 4
Scotland -95 24 £28,000 +12.00% 7
Wales -1 17 £25,500 -20.31% 6
Northern Ireland +24 2 £31,500 -3.08% 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 23 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Analyst in the job title.

1 328 (50.62%) Microsoft
2 308 (47.53%) Social Skills
3 258 (39.81%) Customer Service
4 254 (39.20%) Windows
5 245 (37.81%) Active Directory
6 239 (36.88%) Microsoft 365
7 214 (33.02%) ITIL
8 175 (27.01%) Problem-Solving
9 122 (18.83%) Microsoft Office
10 91 (14.04%) SLA
11 84 (12.96%) Finance
12 83 (12.81%) Analytical Skills
13 79 (12.19%) Windows 10
14 77 (11.88%) Time Management
15 74 (11.42%) Incident Management
16 69 (10.65%) ServiceNow
17 68 (10.49%) Windows Server
17 68 (10.49%) Law
17 68 (10.49%) ITSM
18 60 (9.26%) Azure
19 55 (8.49%) LAN
19 55 (8.49%) Inclusion and Diversity
20 51 (7.87%) Microsoft Exchange
20 51 (7.87%) Retail
21 48 (7.41%) Service Delivery
22 44 (6.79%) TCP/IP
23 43 (6.64%) Service Management
24 42 (6.48%) VPN
25 41 (6.33%) Degree
26 39 (6.02%) Android

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (7.87%) Microsoft Exchange
2 31 (4.78%) SharePoint
3 24 (3.70%) Confluence
4 3 (0.46%) IBM Notes
5 2 (0.31%) Exchange Server 2003
5 2 (0.31%) Exchange Server 2007
5 2 (0.31%) Exchange Server 2010
5 2 (0.31%) Exchange Server 2013
6 1 (0.15%) Skype for Business
Applications
1 122 (18.83%) Microsoft Office
2 28 (4.32%) Microsoft Excel
3 17 (2.62%) Microsoft PowerPoint
4 2 (0.31%) Chatbot
4 2 (0.31%) Microsoft Project
4 2 (0.31%) MS Visio
Business Applications
1 2 (0.31%) assyst
2 1 (0.15%) Remedy ITSM
Cloud Services
1 239 (36.88%) Microsoft 365
2 60 (9.26%) Azure
3 32 (4.94%) SaaS
4 16 (2.47%) Entra ID
5 13 (2.01%) Mimecast
6 4 (0.62%) OneDrive
6 4 (0.62%) Power Platform
7 2 (0.31%) Dynamics 365
7 2 (0.31%) PaaS
8 1 (0.15%) AWS
8 1 (0.15%) Yammer
Communications & Networking
1 55 (8.49%) LAN
2 44 (6.79%) TCP/IP
3 42 (6.48%) VPN
4 39 (6.02%) DNS
5 37 (5.71%) Firewall
5 37 (5.71%) WAN
6 34 (5.25%) VoIP
7 28 (4.32%) DHCP
8 24 (3.70%) Internet
9 20 (3.09%) Wireless
10 16 (2.47%) Remote Desktop
11 11 (1.70%) Broadband
12 9 (1.39%) Wi-Fi
13 4 (0.62%) Cisco IOS
14 3 (0.46%) VLAN
15 2 (0.31%) SAN
15 2 (0.31%) Skype
15 2 (0.31%) Structured Cabling
16 1 (0.15%) Cisco ASA
16 1 (0.15%) PBX
Database & Business Intelligence
1 13 (2.01%) SQL Server
2 4 (0.62%) Power BI
3 2 (0.31%) SQL Server Integration Services
3 2 (0.31%) SQL Server Reporting Services
4 1 (0.15%) Oracle Reports
Development Applications
1 24 (3.70%) JIRA
General
1 308 (47.53%) Social Skills
2 84 (12.96%) Finance
3 83 (12.81%) Analytical Skills
4 68 (10.49%) Law
5 55 (8.49%) Inclusion and Diversity
6 51 (7.87%) Retail
7 36 (5.56%) Telecoms
8 35 (5.40%) Banking
9 32 (4.94%) Investment Banking
10 27 (4.17%) French Language
11 24 (3.70%) Public Sector
12 21 (3.24%) Legal
13 20 (3.09%) Digital Economy
14 19 (2.93%) Corporate Banking
14 19 (2.93%) Presentation Skills
15 13 (2.01%) Front Office
16 12 (1.85%) Documentation Skills
17 8 (1.23%) German Language
17 8 (1.23%) Organisational Skills
18 6 (0.93%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.47%) OLE
2 5 (0.77%) XML
Miscellaneous
1 28 (4.32%) Smartphone
2 24 (3.70%) Self-Motivation
3 21 (3.24%) Driving Licence
3 21 (3.24%) Management Information System
4 19 (2.93%) Mobile App
5 18 (2.78%) Data Centre
6 13 (2.01%) Team-Oriented Environment
7 9 (1.39%) Life Science
7 9 (1.39%) Onboarding
7 9 (1.39%) Replication
8 7 (1.08%) Credit Derivative
8 7 (1.08%) Credit Risk
8 7 (1.08%) Derivative
8 7 (1.08%) Foreign Exchange (FX)
9 6 (0.93%) Fixed Income
10 4 (0.62%) iPad
11 3 (0.46%) Data Structures
11 3 (0.46%) iPhone
11 3 (0.46%) Mainframe
11 3 (0.46%) Video Conferencing
Operating Systems
1 254 (39.20%) Windows
2 79 (12.19%) Windows 10
3 68 (10.49%) Windows Server
4 39 (6.02%) Android
5 23 (3.55%) Windows Server 2016
5 23 (3.55%) Windows Server 2019
6 17 (2.62%) Apple iOS
7 16 (2.47%) Windows Server 2012
8 14 (2.16%) Windows 7
9 6 (0.93%) Unix
10 5 (0.77%) Windows Server 2008
11 4 (0.62%) Mac OS
12 3 (0.46%) Linux
13 2 (0.31%) Windows 8
13 2 (0.31%) Windows Server 2003
Processes & Methodologies
1 258 (39.81%) Customer Service
2 214 (33.02%) ITIL
3 175 (27.01%) Problem-Solving
4 77 (11.88%) Time Management
5 74 (11.42%) Incident Management
6 68 (10.49%) ITSM
7 48 (7.41%) Service Delivery
8 43 (6.64%) Service Management
9 30 (4.63%) Project Management
10 29 (4.48%) Change Management
11 28 (4.32%) Collaborative Working
12 26 (4.01%) Root Cause Analysis
13 24 (3.70%) Customer Experience
14 23 (3.55%) Business Analysis
14 23 (3.55%) Continuous Improvement
15 21 (3.24%) Asset Management
15 21 (3.24%) Problem Management
16 18 (2.78%) Statistics
17 16 (2.47%) Software Asset Management
18 15 (2.31%) Ticket Management
Programming Languages
1 16 (2.47%) R
2 14 (2.16%) SQL
3 10 (1.54%) PowerShell
Qualifications
1 41 (6.33%) Degree
2 24 (3.70%) A+ Certification
3 23 (3.55%) Microsoft Certification
4 22 (3.40%) Security Cleared
5 15 (2.31%) DV Cleared
5 15 (2.31%) ITIL Certification
6 12 (1.85%) NVQ Level 3
7 8 (1.23%) ITIL Foundation Certificate
8 7 (1.08%) MCP
8 7 (1.08%) SC Cleared
9 5 (0.77%) BPSS Clearance
9 5 (0.77%) DBS Check
10 3 (0.46%) MCITP
11 2 (0.31%) CompTIA Security+
11 2 (0.31%) HND
11 2 (0.31%) MCSA
12 1 (0.15%) CCA
12 1 (0.15%) Citrix Certification
12 1 (0.15%) HNC
12 1 (0.15%) ISEB
Quality Assurance & Compliance
1 91 (14.04%) SLA
2 17 (2.62%) GDPR
3 4 (0.62%) ISO 9001
4 3 (0.46%) ISO 14001
4 3 (0.46%) ISO/IEC 27001
5 2 (0.31%) Accessibility
6 1 (0.15%) PMO
System Software
1 245 (37.81%) Active Directory
2 10 (1.54%) Hyper-V
3 9 (1.39%) vSphere
4 8 (1.23%) VMware Infrastructure
5 5 (0.77%) XenApp
5 5 (0.77%) XenDesktop
6 2 (0.31%) Citrix Hypervisor
7 1 (0.15%) BitLocker
7 1 (0.15%) Terminal Services
7 1 (0.15%) Virtual Servers
7 1 (0.15%) VMware ESXi
Systems Management
1 20 (3.09%) Microsoft Intune
2 19 (2.93%) SCCM
3 1 (0.15%) Backup Exec
3 1 (0.15%) IBM BigFix
3 1 (0.15%) Jamf Pro
3 1 (0.15%) Symantec Endpoint Protection
3 1 (0.15%) Tivoli
Vendors
1 328 (50.62%) Microsoft
2 69 (10.65%) ServiceNow
3 27 (4.17%) VMware
4 25 (3.86%) Apple
4 25 (3.86%) Cisco
5 20 (3.09%) Citrix
6 16 (2.47%) Dell
7 12 (1.85%) HP
8 11 (1.70%) Virgin Media
9 10 (1.54%) iManage
9 10 (1.54%) NetApp
9 10 (1.54%) Snow
10 9 (1.39%) Adobe
10 9 (1.39%) Veeam
11 8 (1.23%) Remedy
12 6 (0.93%) Aderant
13 5 (0.77%) Meraki
13 5 (0.77%) Splunk
14 4 (0.62%) Google
14 4 (0.62%) Oracle