Service Delivery Manager Jobs in the UK excluding London

Service Delivery Manager
UK > UK excluding London

The median Service Delivery Manager salary in the UK excluding London is £47,500 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 547 641 660
Rank change year-on-year +94 +19 -104
Permanent jobs requiring a Service Delivery Manager 233 113 214
As % of all permanent jobs advertised in the UK excluding London 0.31% 0.19% 0.29%
As % of the Job Titles category 0.33% 0.22% 0.30%
Number of salaries quoted 170 87 161
10th Percentile £32,750 £40,250 £40,000
25th Percentile £40,000 £47,500 £45,000
Median annual salary (50th Percentile) £47,500 £55,000 £55,000
Median % change year-on-year -13.64% - +10.00%
75th Percentile £63,750 £67,500 £62,500
90th Percentile £72,500 £70,650 £70,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +14.29%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 70,239 51,739 70,521
% of permanent jobs with a recognized job title 94.92% 89.07% 95.69%
Number of salaries quoted 49,597 29,705 42,866
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Delivery Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery Manager in the UK excluding London

Service Delivery Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery Manager in the UK excluding London.

Salary trend for Service Delivery Manager in the UK excluding London

Service Delivery Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery Manager in the UK excluding London over the 6 months to 28 May 2024.

Salary histogram for Service Delivery Manager in the UK excluding London

Service Delivery Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the UK excluding London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +48 67 £43,500 -27.50% 11
North of England +69 48 £50,000 - 4
Midlands +20 46 £48,625 -18.96% 8
South West -12 42 £60,000 +9.09% 2
West Midlands +23 32 £62,500 -3.85% 5
Yorkshire +88 25 £57,500 +15.00% 2
North West +18 23 £48,750 -17.02% 1
East of England +9 18 £48,000 +32.41% 6
East Midlands -3 14 £35,000 -24.32% 3
Scotland -56 8 £43,750 +2.94% 1
Wales +6 4 £35,000 -24.73% 1
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 28 May 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Delivery Manager in the job title.

1 233 (100.00%) Service Delivery
2 80 (34.33%) ITIL
3 73 (31.33%) Social Skills
4 61 (26.18%) Service Management
5 59 (25.32%) SLA
6 47 (20.17%) Finance
7 40 (17.17%) Stakeholder Management
8 38 (16.31%) ITSM
9 35 (15.02%) Incident Management
9 35 (15.02%) Customer Service
10 34 (14.59%) Project Management
11 32 (13.73%) Contract Negotiation
12 31 (13.30%) Mentoring
13 30 (12.88%) Degree
14 28 (12.02%) Microsoft
15 25 (10.73%) Public Sector
16 24 (10.30%) Line Management
17 23 (9.87%) CRM
18 22 (9.44%) People Management
18 22 (9.44%) ServiceNow
19 21 (9.01%) Problem-Solving
19 21 (9.01%) Service Delivery Management
19 21 (9.01%) Incident Response
20 19 (8.15%) Microsoft Office
20 19 (8.15%) ERP
20 19 (8.15%) Decision-Making
21 18 (7.73%) Presales
21 18 (7.73%) ITIL Certification
22 17 (7.30%) B2B
22 17 (7.30%) Telecoms

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.86%) Confluence
2 1 (0.43%) SharePoint
Applications
1 19 (8.15%) Microsoft Office
2 15 (6.44%) Microsoft Excel
3 6 (2.58%) Microsoft PowerPoint
Business Applications
1 1 (0.43%) Oracle ERP
1 1 (0.43%) SAP ERP
1 1 (0.43%) SAP HR
Cloud Services
1 15 (6.44%) Microsoft 365
1 15 (6.44%) SaaS
2 6 (2.58%) Azure
3 2 (0.86%) Google Docs
4 1 (0.43%) Entra ID
Communications & Networking
1 5 (2.15%) Wi-Fi
2 2 (0.86%) Firewall
2 2 (0.86%) Internet
2 2 (0.86%) NAS
3 1 (0.43%) DHCP
3 1 (0.43%) DNS
3 1 (0.43%) LAN
3 1 (0.43%) WAN
Database & Business Intelligence
1 6 (2.58%) SQL Server
Development Applications
1 3 (1.29%) JIRA
2 2 (0.86%) Bitbucket
2 2 (0.86%) GitLab
General
1 73 (31.33%) Social Skills
2 47 (20.17%) Finance
3 25 (10.73%) Public Sector
4 17 (7.30%) Telecoms
5 15 (6.44%) Law
5 15 (6.44%) Spanish Language
6 13 (5.58%) Influencing Skills
6 13 (5.58%) Retail
7 12 (5.15%) Analytical Skills
7 12 (5.15%) Inclusion and Diversity
8 8 (3.43%) Documentation Skills
8 8 (3.43%) French Language
9 6 (2.58%) Manufacturing
10 4 (1.72%) Presentation Skills
11 3 (1.29%) Marketing
12 1 (0.43%) Banking
12 1 (0.43%) Billing
12 1 (0.43%) Legal
Libraries, Frameworks & Software Standards
1 15 (6.44%) EDI
2 2 (0.86%) .NET
2 2 (0.86%) RESTful
Miscellaneous
1 16 (6.87%) Driving Licence
2 10 (4.29%) Onboarding
3 5 (2.15%) Self-Motivation
4 4 (1.72%) PMI
4 4 (1.72%) Team-Oriented Environment
5 3 (1.29%) Management Information System
5 3 (1.29%) Mobile App
6 2 (0.86%) Cyber Threat
6 2 (0.86%) Greenfield Project
7 1 (0.43%) IoT
7 1 (0.43%) Legacy Systems
7 1 (0.43%) Operational Technology
Operating Systems
1 7 (3.00%) Windows
2 2 (0.86%) Windows Server
Processes & Methodologies
1 233 (100.00%) Service Delivery
2 80 (34.33%) ITIL
3 61 (26.18%) Service Management
4 40 (17.17%) Stakeholder Management
5 38 (16.31%) ITSM
6 35 (15.02%) Customer Service
6 35 (15.02%) Incident Management
7 34 (14.59%) Project Management
8 32 (13.73%) Contract Negotiation
9 31 (13.30%) Mentoring
10 24 (10.30%) Line Management
11 23 (9.87%) CRM
12 22 (9.44%) People Management
13 21 (9.01%) Incident Response
13 21 (9.01%) Problem-Solving
13 21 (9.01%) Service Delivery Management
14 19 (8.15%) Decision-Making
14 19 (8.15%) ERP
15 18 (7.73%) Presales
16 17 (7.30%) Continuous Improvement
Programming Languages
1 10 (4.29%) C#
2 8 (3.43%) Java
2 8 (3.43%) Python
3 2 (0.86%) JavaScript
3 2 (0.86%) SQL
Qualifications
1 30 (12.88%) Degree
2 18 (7.73%) ITIL Certification
3 15 (6.44%) Computer Science Degree
3 15 (6.44%) Security Cleared
4 4 (1.72%) PMI Certification
5 3 (1.29%) PMP
6 1 (0.43%) DBS Check
6 1 (0.43%) ITIL Foundation Certificate
6 1 (0.43%) SC Cleared
Quality Assurance & Compliance
1 59 (25.32%) SLA
2 15 (6.44%) Accessibility
3 3 (1.29%) ISO/IEC 27001
3 3 (1.29%) QA
4 1 (0.43%) Cyber Essentials
4 1 (0.43%) GDPR
System Software
1 3 (1.29%) Virtual Servers
2 2 (0.86%) Active Directory
2 2 (0.86%) Hyper-V
3 1 (0.43%) Virtual Machines
3 1 (0.43%) VMware Infrastructure
Vendors
1 28 (12.02%) Microsoft
2 22 (9.44%) ServiceNow
3 15 (6.44%) Salesforce
4 12 (5.15%) Dell
5 4 (1.72%) Computacenter
5 4 (1.72%) ConnectWise
6 3 (1.29%) SAP
7 2 (0.86%) Google
7 2 (0.86%) VMware
8 1 (0.43%) Cadence
8 1 (0.43%) Oracle