Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 102 127 91
Rank change year-on-year +25 -36 +46
Permanent jobs citing Service Delivery 1,929 1,621 2,644
As % of all permanent jobs advertised in the UK excluding London 2.69% 2.74% 3.67%
As % of the Processes & Methodologies category 3.22% 2.87% 3.90%
Number of salaries quoted 1,331 1,027 1,744
10th Percentile £26,750 £25,004 £26,750
25th Percentile £35,625 £31,250 £34,500
Median annual salary (50th Percentile) £47,481 £45,600 £47,500
Median % change year-on-year +4.13% -4.00% +7.91%
75th Percentile £61,475 £62,000 £59,250
90th Percentile £72,500 £75,000 £72,500
UK median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,836 56,548 67,835
As % of all permanent jobs advertised in the UK excluding London 83.53% 95.58% 94.15%
Number of salaries quoted 41,285 29,231 41,036
10th Percentile £27,250 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.43%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 19 May 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +19 487 £46,500 +3.33% 174
North of England +38 443 £47,507 -4.99% 170
Midlands +37 332 £49,750 -5.24% 128
South West +31 309 £50,000 +5.26% 88
North West +33 245 £50,000 +7.53% 92
West Midlands +36 226 £50,000 -7.61% 71
Yorkshire +39 159 £47,500 -18.82% 62
Scotland -27 155 £49,990 +38.37% 48
East of England -22 133 £37,500 -6.25% 115
East Midlands +12 102 £37,500 -28.57% 57
Wales +38 58 £48,551 +25.31% 20
North East +14 42 £36,131 +8.66% 18
Northern Ireland +21 20 £61,750 +73.94% 10
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (5.86%) SharePoint
2 84 (4.35%) Microsoft Exchange
3 30 (1.56%) Confluence
4 22 (1.14%) CMS
5 20 (1.04%) Apache
5 20 (1.04%) Jupyter
5 20 (1.04%) nginx
6 17 (0.88%) Apache Spark
7 8 (0.41%) IIS
8 6 (0.31%) Appian
8 6 (0.31%) Exchange Server 2000
9 5 (0.26%) SharePoint 2010
9 5 (0.26%) SharePoint 2013
10 4 (0.21%) SAS
10 4 (0.21%) Umbraco
11 2 (0.10%) Documentum
11 2 (0.10%) Exchange Server 2010
11 2 (0.10%) Exchange Server 2013
11 2 (0.10%) MS Project Server
12 1 (0.052%) Skype for Business
Applications
1 137 (7.10%) Microsoft Office
2 118 (6.12%) Microsoft Excel
3 44 (2.28%) Microsoft PowerPoint
4 19 (0.98%) Microsoft Project
5 8 (0.41%) MS Visio
6 6 (0.31%) Chatbot
7 5 (0.26%) Spreadsheet
8 3 (0.16%) AutoCAD
8 3 (0.16%) Trello
9 1 (0.052%) Adobe Creative Suite
9 1 (0.052%) Adobe Illustrator
9 1 (0.052%) InDesign
9 1 (0.052%) Photoshop
9 1 (0.052%) Solid Edge
9 1 (0.052%) SOLIDWORKS
Business Applications
1 9 (0.47%) Dynamics CRM
2 7 (0.36%) NEC Housing
2 7 (0.36%) SAP HCM
3 6 (0.31%) Dynamics GP
4 5 (0.26%) Maximo
4 5 (0.26%) Primavera
4 5 (0.26%) Workday HCM
5 4 (0.21%) Magento
5 4 (0.21%) ResourceLink
6 3 (0.16%) Oracle ERP
6 3 (0.16%) Salesforce CRM
6 3 (0.16%) SAP ERP
6 3 (0.16%) SAP HR
6 3 (0.16%) Shopify
7 2 (0.10%) Oracle EBS
7 2 (0.10%) Remedy ITSM
8 1 (0.052%) Oracle Applications
8 1 (0.052%) Oracle SCM
8 1 (0.052%) SAP PP
8 1 (0.052%) SAP WM
Cloud Services
1 337 (17.47%) Microsoft 365
2 274 (14.20%) Azure
3 88 (4.56%) Power Platform
4 82 (4.25%) AWS
5 65 (3.37%) Entra ID
6 56 (2.90%) SaaS
7 31 (1.61%) Amazon S3
7 31 (1.61%) PowerApps
8 30 (1.56%) Azure DevOps
9 27 (1.40%) Dynamics 365
10 26 (1.35%) OneDrive
11 18 (0.93%) Cloud Computing
12 17 (0.88%) MinIO
12 17 (0.88%) OpenShift
13 16 (0.83%) Amazon EC2
14 15 (0.78%) Azure Sentinel
15 14 (0.73%) IaaS
16 12 (0.62%) WhatsApp
17 11 (0.57%) Power Automate
18 10 (0.52%) SuccessFactors
Communications & Networking
1 163 (8.45%) Firewall
2 89 (4.61%) LAN
2 89 (4.61%) WAN
3 74 (3.84%) VPN
4 72 (3.73%) Wi-Fi
5 60 (3.11%) DNS
6 55 (2.85%) Network Security
7 48 (2.49%) DHCP
8 43 (2.23%) Wireless
9 40 (2.07%) VoIP
10 33 (1.71%) Internet
11 30 (1.56%) SAN
11 30 (1.56%) VLAN
12 27 (1.40%) TCP/IP
13 26 (1.35%) SD-WAN
14 19 (0.98%) Intranet
15 18 (0.93%) Unified Communications
16 16 (0.83%) NAS
16 16 (0.83%) Remote Desktop
17 14 (0.73%) WLAN
Database & Business Intelligence
1 77 (3.99%) SQL Server
2 53 (2.75%) Relational Database
3 50 (2.59%) Power BI
4 30 (1.56%) Big Data
5 28 (1.45%) MySQL
6 23 (1.19%) RDBMS
7 20 (1.04%) Amazon RDS
8 17 (0.88%) Hadoop
8 17 (0.88%) Presto
9 11 (0.57%) Data Warehouse
10 8 (0.41%) DB2
10 8 (0.41%) GIS
11 7 (0.36%) NoSQL
12 6 (0.31%) Azure SQL Database
12 6 (0.31%) PostgreSQL
13 5 (0.26%) CorVu
13 5 (0.26%) Crystal Reports
14 4 (0.21%) Oracle Database
14 4 (0.21%) Tableau
15 3 (0.16%) Ingres
Development Applications
1 51 (2.64%) JIRA
2 32 (1.66%) Jenkins
3 17 (0.88%) Atlassian Bamboo
4 13 (0.67%) Robot Framework
5 9 (0.47%) Team Foundation Server
6 8 (0.41%) Git
7 4 (0.21%) Visual Studio
8 3 (0.16%) Appium
8 3 (0.16%) Cypress.io
8 3 (0.16%) JMeter
8 3 (0.16%) Postman
8 3 (0.16%) REST Assured
8 3 (0.16%) Selenium
8 3 (0.16%) Serenity BDD
8 3 (0.16%) SpecFlow
9 2 (0.10%) Bitbucket
9 2 (0.10%) GitLab
10 1 (0.052%) MSI
10 1 (0.052%) Visual Studio Team System
General
1 717 (37.17%) Social Skills
2 411 (21.31%) Finance
3 173 (8.97%) Public Sector
4 171 (8.86%) Analytical Skills
5 135 (7.00%) Inclusion and Diversity
6 101 (5.24%) Retail
7 96 (4.98%) Legal
8 81 (4.20%) Marketing
9 80 (4.15%) Organisational Skills
10 60 (3.11%) Law
11 58 (3.01%) Telecoms
12 41 (2.13%) Aerospace
13 40 (2.07%) Influencing Skills
14 34 (1.76%) Manufacturing
15 28 (1.45%) Local Government
16 27 (1.40%) Fire and Rescue
16 27 (1.40%) Presentation Skills
17 24 (1.24%) Documentation Skills
18 22 (1.14%) Banking
19 19 (0.98%) Military
Job Titles
1 283 (14.67%) Service Manager
2 227 (11.77%) Analyst
3 219 (11.35%) Delivery Manager
3 219 (11.35%) Service Delivery Manager
4 208 (10.78%) IT Manager
5 188 (9.75%) Lead
6 137 (7.10%) IT Support
7 132 (6.84%) Senior
8 115 (5.96%) Consultant
9 83 (4.30%) Support Engineer
10 81 (4.20%) Support Analyst
11 77 (3.99%) Infrastructure Engineer
12 76 (3.94%) Developer
13 73 (3.78%) IT Engineer
14 68 (3.53%) IT Analyst
15 67 (3.47%) Team Leader
16 63 (3.27%) IT Services Manager
17 58 (3.01%) Project Manager
18 56 (2.90%) Architect
19 51 (2.64%) Service Analyst
Libraries, Frameworks & Software Standards
1 42 (2.18%) .NET
2 41 (2.13%) EDI
3 30 (1.56%) HTML
4 17 (0.88%) ActiveMQ
4 17 (0.88%) Apache NiFi
4 17 (0.88%) Elastic Stack
4 17 (0.88%) RabbitMQ
4 17 (0.88%) YAML
5 15 (0.78%) .NET Framework
6 14 (0.73%) CSS
7 13 (0.67%) XML
8 11 (0.57%) Middleware
9 8 (0.41%) AngularJS
9 8 (0.41%) ASP.NET
9 8 (0.41%) cXML
9 8 (0.41%) EDIFACT
10 7 (0.36%) .NET Core
11 6 (0.31%) Flash
12 5 (0.26%) REST
13 4 (0.21%) Entity Framework
Miscellaneous
1 114 (5.91%) Self-Motivation
2 96 (4.98%) Driving Licence
3 91 (4.72%) Management Information System
4 81 (4.20%) Data Centre
5 39 (2.02%) Product Ownership
6 30 (1.56%) Fat Client
6 30 (1.56%) Thin Client
7 29 (1.50%) Enterprise Software
8 28 (1.45%) Onboarding
9 24 (1.24%) Public Cloud
10 22 (1.14%) Security Operations Centre
11 20 (1.04%) PMI
12 19 (0.98%) Analytical Mindset
12 19 (0.98%) Hybrid Cloud
12 19 (0.98%) Mainframe
13 17 (0.88%) Low-Code
14 15 (0.78%) Replication
15 13 (0.67%) Cyber Defence
15 13 (0.67%) Linux Command Line
15 13 (0.67%) Virtual Team
Operating Systems
1 315 (16.33%) Windows
2 132 (6.84%) Linux
3 107 (5.55%) Windows Server
4 99 (5.13%) Windows 10
5 40 (2.07%) Unix
6 29 (1.50%) Apple iOS
7 27 (1.40%) Android
8 24 (1.24%) Windows Server 2019
9 23 (1.19%) Windows 7
10 20 (1.04%) Mac OS X
10 20 (1.04%) Windows Server 2012
10 20 (1.04%) Windows Server 2016
11 14 (0.73%) Mac OS
12 8 (0.41%) Windows Server 2008
13 6 (0.31%) Ubuntu
14 5 (0.26%) Red Hat Enterprise Linux
15 4 (0.21%) Windows 8
16 1 (0.052%) CentOS
16 1 (0.052%) Data ONTAP
16 1 (0.052%) VMS
Processes & Methodologies
1 665 (34.47%) ITIL
2 386 (20.01%) Customer Service
3 375 (19.44%) Problem-Solving
4 366 (18.97%) Service Management
5 309 (16.02%) Continuous Improvement
6 264 (13.69%) ITSM
7 255 (13.22%) Agile
8 244 (12.65%) Project Management
9 206 (10.68%) Change Management
10 192 (9.95%) Actionable Insight
11 187 (9.69%) Stakeholder Management
12 160 (8.29%) Incident Management
13 153 (7.93%) Mentoring
14 146 (7.57%) Cybersecurity
15 142 (7.36%) Project Delivery
16 138 (7.15%) DevOps
17 127 (6.58%) Roadmaps
18 120 (6.22%) Coaching
19 113 (5.86%) Problem Management
20 103 (5.34%) Line Management
Programming Languages
1 98 (5.08%) SQL
2 59 (3.06%) Python
3 52 (2.70%) PowerShell
4 41 (2.13%) Bash
5 31 (1.61%) C#
6 28 (1.45%) JavaScript
7 26 (1.35%) Java
8 19 (0.98%) COBOL
9 17 (0.88%) Shell Script
10 13 (0.67%) T-SQL
11 8 (0.41%) ActionScript
11 8 (0.41%) ActionScript 2.0
12 5 (0.26%) TypeScript
12 5 (0.26%) VB
13 4 (0.21%) Kotlin
14 3 (0.16%) PHP
15 2 (0.10%) VBScript
16 1 (0.052%) C
16 1 (0.052%) C++
16 1 (0.052%) R
Qualifications
1 293 (15.19%) Degree
2 248 (12.86%) Security Cleared
3 113 (5.86%) SC Cleared
4 61 (3.16%) ITIL Certification
5 55 (2.85%) DV Cleared
6 49 (2.54%) Cisco Certification
7 42 (2.18%) PMI Certification
8 40 (2.07%) Microsoft Certification
9 39 (2.02%) CISSP
9 39 (2.02%) ITIL Foundation Certificate
10 38 (1.97%) Computer Science Degree
11 34 (1.76%) CTC Cleared
12 30 (1.56%) CCNA
13 29 (1.50%) PMP
14 23 (1.19%) DBS Check
15 22 (1.14%) CCNP
16 20 (1.04%) AWS Certification
17 18 (0.93%) BPSS Clearance
18 15 (0.78%) APMG
18 15 (0.78%) CISM
Quality Assurance & Compliance
1 213 (11.04%) SLA
2 59 (3.06%) GDPR
3 57 (2.95%) QA
4 44 (2.28%) Cyber Essentials
5 38 (1.97%) Accessibility
6 34 (1.76%) ISO/IEC 27001
7 30 (1.56%) PMO
8 13 (0.67%) Data Quality
9 7 (0.36%) ISO 9001
10 6 (0.31%) ISO/IEC 20000
11 5 (0.26%) Actionable Recommendations
11 5 (0.26%) Cyber Essentials PLUS
11 5 (0.26%) TickIT
12 4 (0.21%) NIST
12 4 (0.21%) PCI DSS
13 3 (0.16%) ISO 14001
13 3 (0.16%) ISO 22301
14 2 (0.10%) COSHH
14 2 (0.10%) NEBOSH
14 2 (0.10%) Sarbanes-Oxley
System Software
1 232 (12.03%) Active Directory
2 76 (3.94%) VMware Infrastructure
3 43 (2.23%) Hyper-V
4 24 (1.24%) vSphere
5 19 (0.98%) Docker
6 14 (0.73%) Virtual Desktop
7 12 (0.62%) Virtual Machines
8 11 (0.57%) Firmware
9 9 (0.47%) VMware ESXi
10 7 (0.36%) Virtual Servers
11 3 (0.16%) BitLocker
12 1 (0.052%) DFS Replication
12 1 (0.052%) Microsoft Virtual Server
12 1 (0.052%) XenDesktop
Systems Management
1 76 (3.94%) Microsoft Intune
2 72 (3.73%) SCCM
3 41 (2.13%) Kubernetes
4 31 (1.61%) Ansible
5 22 (1.14%) Terraform
6 21 (1.09%) WSUS
7 18 (0.93%) Grafana
8 17 (0.88%) HAProxy
8 17 (0.88%) Prometheus
9 8 (0.41%) ZABBIX
10 6 (0.31%) Jamf Pro
10 6 (0.31%) Microsoft Data Protection Manager
10 6 (0.31%) SCDPM
11 5 (0.26%) Single Sign-On
11 5 (0.26%) vCenter Server
12 4 (0.21%) Puppet
12 4 (0.21%) SmoothWall
13 3 (0.16%) Failover Clustering
13 3 (0.16%) Nessus
13 3 (0.16%) Progress Chef
Vendors
1 533 (27.63%) Microsoft
2 133 (6.89%) VMware
3 117 (6.07%) ServiceNow
4 77 (3.99%) Cisco
5 49 (2.54%) Oracle
6 45 (2.33%) Salesforce
7 36 (1.87%) Dell
8 35 (1.81%) Apple
9 34 (1.76%) Citrix
9 34 (1.76%) Veeam
10 29 (1.50%) Meraki
10 29 (1.50%) SAP
11 19 (0.98%) Sophos
11 19 (0.98%) Unisys
12 18 (0.93%) Adobe
13 15 (0.78%) HP
14 14 (0.73%) Google
15 12 (0.62%) iManage
16 10 (0.52%) Palo Alto
16 10 (0.52%) SonicWALL