Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 101 127 89
Rank change year-on-year +26 -38 +39
Permanent jobs citing Service Delivery 1,941 1,623 2,689
As % of all permanent jobs advertised in the UK excluding London 2.62% 2.79% 3.65%
As % of the Processes & Methodologies category 3.18% 2.92% 3.87%
Number of salaries quoted 1,339 1,011 1,787
10th Percentile £26,750 £25,106 £26,500
25th Percentile £35,000 £31,250 £34,000
Median annual salary (50th Percentile) £47,450 £45,600 £47,500
Median % change year-on-year +4.06% -4.00% +5.56%
75th Percentile £62,200 £62,500 £58,807
90th Percentile £72,500 £75,000 £72,500
UK median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 61,033 55,511 69,479
As % of all permanent jobs advertised in the UK excluding London 82.47% 95.56% 94.27%
Number of salaries quoted 42,006 28,806 41,464
10th Percentile £27,336 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +13 481 £46,500 +2.65% 135
North of England +29 446 £47,500 -3.06% 159
Midlands +34 333 £47,000 -10.94% 122
South West +23 312 £50,000 +4.17% 85
North West +35 246 £50,000 +7.53% 85
West Midlands +27 225 £50,000 -7.61% 72
Yorkshire +36 161 £45,000 -19.64% 60
Scotland -22 153 £50,000 +66.67% 52
East of England -15 146 £38,000 -5.00% 104
East Midlands +14 104 £37,500 -28.57% 50
Wales +34 58 £45,000 +24.72% 15
North East +9 42 £36,131 +4.73% 17
Northern Ireland +15 18 £72,500 +104.23% 8
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 111 (5.72%) SharePoint
2 85 (4.38%) Microsoft Exchange
3 29 (1.49%) Confluence
4 22 (1.13%) CMS
5 21 (1.08%) Apache
6 20 (1.03%) Jupyter
6 20 (1.03%) nginx
7 17 (0.88%) Apache Spark
8 7 (0.36%) IIS
9 6 (0.31%) Appian
9 6 (0.31%) Exchange Server 2000
10 5 (0.26%) SharePoint 2010
10 5 (0.26%) SharePoint 2013
11 4 (0.21%) SAS
11 4 (0.21%) Umbraco
12 2 (0.10%) Documentum
12 2 (0.10%) Exchange Server 2010
12 2 (0.10%) Exchange Server 2013
13 1 (0.052%) Skype for Business
13 1 (0.052%) Tomcat
Applications
1 130 (6.70%) Microsoft Office
2 117 (6.03%) Microsoft Excel
3 44 (2.27%) Microsoft PowerPoint
4 16 (0.82%) Microsoft Project
5 8 (0.41%) MS Visio
6 6 (0.31%) Chatbot
7 4 (0.21%) Spreadsheet
8 3 (0.15%) AutoCAD
9 2 (0.10%) Trello
10 1 (0.052%) Adobe Creative Suite
10 1 (0.052%) Adobe Illustrator
10 1 (0.052%) InDesign
10 1 (0.052%) Photoshop
10 1 (0.052%) Solid Edge
10 1 (0.052%) SOLIDWORKS
Business Applications
1 8 (0.41%) Dynamics CRM
2 7 (0.36%) NEC Housing
2 7 (0.36%) SAP HCM
3 6 (0.31%) Dynamics GP
4 5 (0.26%) Workday HCM
5 4 (0.21%) Magento
5 4 (0.21%) ResourceLink
6 3 (0.15%) Maximo
6 3 (0.15%) Oracle ERP
6 3 (0.15%) Primavera
6 3 (0.15%) Salesforce CRM
6 3 (0.15%) SAP ERP
6 3 (0.15%) SAP HR
6 3 (0.15%) Shopify
7 2 (0.10%) Oracle EBS
7 2 (0.10%) Remedy ITSM
7 2 (0.10%) SAP WM
8 1 (0.052%) Oracle Applications
8 1 (0.052%) Oracle SCM
8 1 (0.052%) SAP PP
Cloud Services
1 339 (17.47%) Microsoft 365
2 263 (13.55%) Azure
3 84 (4.33%) Power Platform
4 73 (3.76%) AWS
5 65 (3.35%) Entra ID
6 60 (3.09%) SaaS
7 31 (1.60%) Amazon S3
8 29 (1.49%) PowerApps
9 27 (1.39%) Azure DevOps
9 27 (1.39%) Dynamics 365
10 26 (1.34%) OneDrive
11 18 (0.93%) Amazon EC2
12 17 (0.88%) Cloud Computing
12 17 (0.88%) MinIO
12 17 (0.88%) OpenShift
13 15 (0.77%) Azure Sentinel
13 15 (0.77%) IaaS
14 11 (0.57%) Power Automate
14 11 (0.57%) WhatsApp
15 10 (0.52%) SuccessFactors
Communications & Networking
1 160 (8.24%) Firewall
2 92 (4.74%) WAN
3 91 (4.69%) LAN
4 72 (3.71%) VPN
5 70 (3.61%) Wi-Fi
6 59 (3.04%) DNS
7 54 (2.78%) Network Security
8 48 (2.47%) DHCP
9 46 (2.37%) Wireless
10 40 (2.06%) VoIP
11 32 (1.65%) Internet
12 30 (1.55%) SAN
13 29 (1.49%) VLAN
14 27 (1.39%) TCP/IP
15 26 (1.34%) SD-WAN
16 19 (0.98%) Intranet
17 18 (0.93%) Unified Communications
18 17 (0.88%) Remote Desktop
18 17 (0.88%) WLAN
19 16 (0.82%) NAS
Database & Business Intelligence
1 64 (3.30%) SQL Server
2 50 (2.58%) Power BI
3 49 (2.52%) Relational Database
4 30 (1.55%) Big Data
5 28 (1.44%) MySQL
6 23 (1.18%) RDBMS
7 22 (1.13%) Amazon RDS
8 17 (0.88%) Hadoop
8 17 (0.88%) Presto
9 10 (0.52%) Data Warehouse
10 9 (0.46%) DB2
11 7 (0.36%) Azure SQL Database
11 7 (0.36%) GIS
12 6 (0.31%) PostgreSQL
13 5 (0.26%) CorVu
13 5 (0.26%) Crystal Reports
13 5 (0.26%) NoSQL
14 4 (0.21%) Tableau
15 3 (0.15%) Ingres
15 3 (0.15%) Oracle Database
Development Applications
1 49 (2.52%) JIRA
2 32 (1.65%) Jenkins
3 17 (0.88%) Atlassian Bamboo
4 13 (0.67%) Robot Framework
5 8 (0.41%) Git
6 7 (0.36%) Team Foundation Server
7 4 (0.21%) Visual Studio
8 3 (0.15%) Appium
8 3 (0.15%) Cypress.io
8 3 (0.15%) JMeter
8 3 (0.15%) Postman
8 3 (0.15%) REST Assured
8 3 (0.15%) Selenium
8 3 (0.15%) Serenity BDD
8 3 (0.15%) SpecFlow
9 2 (0.10%) Bitbucket
9 2 (0.10%) GitLab
10 1 (0.052%) MSI
10 1 (0.052%) Visual Studio Team System
General
1 703 (36.22%) Social Skills
2 408 (21.02%) Finance
3 176 (9.07%) Analytical Skills
4 166 (8.55%) Public Sector
5 138 (7.11%) Inclusion and Diversity
6 99 (5.10%) Retail
7 97 (5.00%) Legal
8 83 (4.28%) Marketing
9 80 (4.12%) Organisational Skills
10 61 (3.14%) Telecoms
11 59 (3.04%) Law
12 41 (2.11%) Aerospace
13 40 (2.06%) Influencing Skills
14 35 (1.80%) Manufacturing
15 30 (1.55%) Presentation Skills
16 26 (1.34%) Local Government
17 25 (1.29%) Fire and Rescue
18 24 (1.24%) Documentation Skills
19 22 (1.13%) Banking
20 19 (0.98%) Military
Job Titles
1 295 (15.20%) Service Manager
2 234 (12.06%) Delivery Manager
3 233 (12.00%) Service Delivery Manager
4 213 (10.97%) Analyst
5 206 (10.61%) IT Manager
6 198 (10.20%) Lead
7 135 (6.96%) IT Support
8 133 (6.85%) Senior
9 118 (6.08%) Consultant
10 81 (4.17%) Support Engineer
11 79 (4.07%) Infrastructure Engineer
12 75 (3.86%) IT Engineer
13 72 (3.71%) Support Analyst
14 71 (3.66%) Team Leader
15 69 (3.55%) Developer
16 65 (3.35%) IT Analyst
17 62 (3.19%) IT Services Manager
18 58 (2.99%) Architect
19 54 (2.78%) Project Manager
20 49 (2.52%) Senior Manager
Libraries, Frameworks & Software Standards
1 41 (2.11%) EDI
2 38 (1.96%) .NET
3 28 (1.44%) HTML
4 17 (0.88%) ActiveMQ
4 17 (0.88%) Apache NiFi
4 17 (0.88%) Elastic Stack
4 17 (0.88%) RabbitMQ
4 17 (0.88%) YAML
5 14 (0.72%) .NET Framework
6 13 (0.67%) XML
7 12 (0.62%) CSS
8 11 (0.57%) Middleware
9 8 (0.41%) cXML
9 8 (0.41%) EDIFACT
10 7 (0.36%) .NET Core
10 7 (0.36%) ASP.NET
11 6 (0.31%) AngularJS
11 6 (0.31%) Flash
12 4 (0.21%) Blazor
12 4 (0.21%) Entity Framework
Miscellaneous
1 110 (5.67%) Self-Motivation
2 94 (4.84%) Driving Licence
3 91 (4.69%) Management Information System
4 83 (4.28%) Data Centre
5 38 (1.96%) Product Ownership
6 30 (1.55%) Fat Client
6 30 (1.55%) Onboarding
6 30 (1.55%) Thin Client
7 28 (1.44%) Enterprise Software
8 25 (1.29%) Public Cloud
9 21 (1.08%) Analytical Mindset
10 20 (1.03%) Hybrid Cloud
10 20 (1.03%) Security Operations Centre
11 19 (0.98%) PMI
12 16 (0.82%) Low-Code
13 15 (0.77%) Mainframe
14 14 (0.72%) Replication
14 14 (0.72%) Virtual Team
15 13 (0.67%) Cyber Defence
15 13 (0.67%) Linux Command Line
Operating Systems
1 315 (16.23%) Windows
2 136 (7.01%) Linux
3 108 (5.56%) Windows Server
4 98 (5.05%) Windows 10
5 41 (2.11%) Unix
6 28 (1.44%) Apple iOS
7 27 (1.39%) Android
8 23 (1.18%) Windows Server 2019
9 20 (1.03%) Mac OS X
9 20 (1.03%) Windows 7
10 19 (0.98%) Windows Server 2012
10 19 (0.98%) Windows Server 2016
11 13 (0.67%) Mac OS
12 8 (0.41%) Windows Server 2008
13 7 (0.36%) Red Hat Enterprise Linux
14 6 (0.31%) Ubuntu
15 3 (0.15%) Windows 8
16 2 (0.10%) VMS
17 1 (0.052%) NetWare
17 1 (0.052%) Solaris
Processes & Methodologies
1 643 (33.13%) ITIL
2 385 (19.84%) Customer Service
3 364 (18.75%) Problem-Solving
4 342 (17.62%) Service Management
5 306 (15.77%) Continuous Improvement
6 258 (13.29%) ITSM
7 248 (12.78%) Agile
8 230 (11.85%) Project Management
9 209 (10.77%) Change Management
10 194 (9.99%) Stakeholder Management
11 180 (9.27%) Actionable Insight
12 155 (7.99%) Incident Management
13 154 (7.93%) Mentoring
14 147 (7.57%) Cybersecurity
15 139 (7.16%) Project Delivery
16 137 (7.06%) DevOps
17 124 (6.39%) Roadmaps
18 122 (6.29%) Coaching
19 109 (5.62%) Problem Management
20 105 (5.41%) Line Management
Programming Languages
1 87 (4.48%) SQL
2 58 (2.99%) Python
3 52 (2.68%) PowerShell
4 41 (2.11%) Bash
5 29 (1.49%) C#
6 27 (1.39%) Java
7 23 (1.18%) JavaScript
8 17 (0.88%) Shell Script
9 15 (0.77%) COBOL
10 9 (0.46%) ActionScript
11 8 (0.41%) ActionScript 2.0
12 5 (0.26%) VB
13 4 (0.21%) Kotlin
14 3 (0.15%) PHP
14 3 (0.15%) T-SQL
14 3 (0.15%) TypeScript
15 2 (0.10%) C++
15 2 (0.10%) Kusto Query Language
15 2 (0.10%) VBScript
16 1 (0.052%) C
Qualifications
1 283 (14.58%) Degree
2 232 (11.95%) Security Cleared
3 103 (5.31%) SC Cleared
4 59 (3.04%) ITIL Certification
5 49 (2.52%) Cisco Certification
5 49 (2.52%) DV Cleared
6 40 (2.06%) Microsoft Certification
6 40 (2.06%) PMI Certification
7 39 (2.01%) CISSP
7 39 (2.01%) Computer Science Degree
7 39 (2.01%) ITIL Foundation Certificate
8 30 (1.55%) CCNA
9 28 (1.44%) CTC Cleared
10 26 (1.34%) PMP
11 23 (1.18%) DBS Check
12 22 (1.13%) CCNP
13 20 (1.03%) AWS Certification
14 16 (0.82%) BPSS Clearance
15 15 (0.77%) APMG
15 15 (0.77%) CISM
Quality Assurance & Compliance
1 212 (10.92%) SLA
2 59 (3.04%) GDPR
3 57 (2.94%) QA
4 43 (2.22%) Cyber Essentials
5 38 (1.96%) Accessibility
6 34 (1.75%) ISO/IEC 27001
7 28 (1.44%) PMO
8 13 (0.67%) Data Quality
9 7 (0.36%) ISO 9001
10 6 (0.31%) ISO/IEC 20000
11 5 (0.26%) Actionable Recommendations
11 5 (0.26%) Cyber Essentials PLUS
11 5 (0.26%) TickIT
12 4 (0.21%) ISO 22301
12 4 (0.21%) NIST
12 4 (0.21%) PCI DSS
13 3 (0.15%) ISO 14001
14 2 (0.10%) COSHH
14 2 (0.10%) NEBOSH
14 2 (0.10%) Sarbanes-Oxley
System Software
1 237 (12.21%) Active Directory
2 77 (3.97%) VMware Infrastructure
3 45 (2.32%) Hyper-V
4 23 (1.18%) vSphere
5 19 (0.98%) Docker
6 15 (0.77%) Virtual Desktop
7 12 (0.62%) Virtual Machines
8 9 (0.46%) Firmware
8 9 (0.46%) VMware ESXi
9 7 (0.36%) Virtual Servers
10 3 (0.15%) BitLocker
11 1 (0.052%) DFS Replication
11 1 (0.052%) Microsoft Virtual Server
11 1 (0.052%) XenDesktop
Systems Management
1 77 (3.97%) Microsoft Intune
2 70 (3.61%) SCCM
3 43 (2.22%) Kubernetes
4 31 (1.60%) Ansible
5 22 (1.13%) Terraform
6 21 (1.08%) WSUS
7 18 (0.93%) Grafana
8 17 (0.88%) HAProxy
8 17 (0.88%) Prometheus
9 8 (0.41%) ZABBIX
10 6 (0.31%) Microsoft Data Protection Manager
10 6 (0.31%) Puppet
10 6 (0.31%) SCDPM
11 5 (0.26%) Jamf Pro
11 5 (0.26%) vCenter Server
12 4 (0.21%) Active Directory Federation Services
12 4 (0.21%) Single Sign-On
12 4 (0.21%) SmoothWall
13 3 (0.15%) Nessus
13 3 (0.15%) Progress Chef
Vendors
1 531 (27.36%) Microsoft
2 134 (6.90%) VMware
3 116 (5.98%) ServiceNow
4 77 (3.97%) Cisco
5 48 (2.47%) Oracle
6 45 (2.32%) Salesforce
7 36 (1.85%) Dell
8 35 (1.80%) Apple
9 33 (1.70%) Citrix
9 33 (1.70%) Veeam
10 29 (1.49%) Meraki
10 29 (1.49%) SAP
11 19 (0.98%) Sophos
12 18 (0.93%) Adobe
13 15 (0.77%) Unisys
14 14 (0.72%) Google
15 13 (0.67%) HP
16 11 (0.57%) iManage
17 10 (0.52%) Palo Alto
17 10 (0.52%) SonicWALL