Service Management Jobs in the UK excluding London

Service Management
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 147 121 148
Rank change year-on-year -26 +27 -2
Permanent jobs citing Service Management 1,400 1,621 1,845
As % of all permanent jobs advertised in the UK excluding London 1.84% 2.87% 2.49%
As % of the Processes & Methodologies category 2.25% 3.00% 2.65%
Number of salaries quoted 977 940 1,180
10th Percentile £25,000 £28,000 £25,500
25th Percentile £31,250 £32,500 £32,009
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £61,250 £62,500 £61,250
90th Percentile £68,750 £75,000 £72,500
UK median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
UK excluding London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 62,202 53,975 69,729
As % of all permanent jobs advertised in the UK excluding London 81.87% 95.46% 94.28%
Number of salaries quoted 42,597 28,532 41,279
10th Percentile £27,300 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Service Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Management in the UK excluding London

Service Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Management in the UK excluding London.

Salary trend for Service Management in the UK excluding London

Service Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Management in the UK excluding London over the 6 months to 1 June 2024.

Salary histogram for Service Management in the UK excluding London

Service Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -5 413 £44,274 -4.37% 67
South East -28 339 £52,500 - 64
Midlands -23 268 £36,000 -29.69% 61
North West +13 208 £45,000 -5.66% 38
South West -17 175 £47,500 +5.38% 51
West Midlands -26 165 £50,000 -9.09% 41
Yorkshire +3 148 £44,274 -11.45% 23
East Midlands -8 101 £28,500 -24.00% 20
East of England -17 84 £37,500 +2.74% 23
Scotland -70 81 £52,250 -7.11% 23
North East -13 57 £42,407 +18.62% 11
Wales -24 25 £46,604 -9.63% 16
Northern Ireland +27 16 £30,000 -4.76% 7
Channel Islands -2 1 £100,000 +11.11%
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (6.64%) Microsoft Exchange
2 70 (5.00%) SharePoint
3 40 (2.86%) Confluence
4 26 (1.86%) WebLogic
5 20 (1.43%) SAS
6 16 (1.14%) CMS
7 5 (0.36%) SharePoint 2010
7 5 (0.36%) SharePoint 2013
8 4 (0.29%) Exchange Server 2010
8 4 (0.29%) IIS
9 2 (0.14%) ArcGIS
9 2 (0.14%) Skype for Business
10 1 (0.071%) Apache
10 1 (0.071%) Moodle
10 1 (0.071%) WebSphere
Applications
1 125 (8.93%) Microsoft Office
2 64 (4.57%) Microsoft Excel
3 32 (2.29%) Microsoft PowerPoint
4 26 (1.86%) MS Visio
5 12 (0.86%) Microsoft Project
6 5 (0.36%) Trello
7 3 (0.21%) Chatbot
8 1 (0.071%) 1Password
Business Applications
1 35 (2.50%) Remedy ITSM
2 24 (1.71%) Dynamics CRM
3 11 (0.79%) NEC Housing
4 6 (0.43%) PlanetPress Connect
5 5 (0.36%) Dynamics NAV
6 4 (0.29%) Maximo
6 4 (0.29%) SAP IS-U
7 3 (0.21%) NetSuite
8 2 (0.14%) Oracle EBS
8 2 (0.14%) SAP ERP
8 2 (0.14%) Shopify
9 1 (0.071%) Dynamics GP
9 1 (0.071%) Primavera
9 1 (0.071%) SAP S/4HANA
Cloud Services
1 304 (21.71%) Microsoft 365
2 250 (17.86%) Azure
3 88 (6.29%) AWS
3 88 (6.29%) Entra ID
4 46 (3.29%) Power Platform
5 37 (2.64%) Dynamics 365
6 33 (2.36%) SaaS
7 32 (2.29%) OneDrive
8 21 (1.50%) IaaS
9 20 (1.43%) OpenShift
9 20 (1.43%) PowerApps
10 18 (1.29%) GCP
10 18 (1.29%) Power Automate
11 17 (1.21%) Azure Monitor
11 17 (1.21%) Azure Storage
12 15 (1.07%) PaaS
13 13 (0.93%) Amazon CloudWatch
13 13 (0.93%) Google Workspace
14 12 (0.86%) Cloud Computing
14 12 (0.86%) WhatsApp
Communications & Networking
1 110 (7.86%) Firewall
2 86 (6.14%) DNS
3 64 (4.57%) WAN
4 63 (4.50%) DHCP
5 62 (4.43%) LAN
5 62 (4.43%) VPN
6 41 (2.93%) TCP/IP
7 39 (2.79%) Wireless
8 29 (2.07%) Wi-Fi
8 29 (2.07%) WLAN
9 18 (1.29%) SAN
10 16 (1.14%) SD-WAN
11 15 (1.07%) Network Security
12 13 (0.93%) VLAN
13 11 (0.79%) Internet
13 11 (0.79%) Remote Desktop
13 11 (0.79%) VoIP
14 8 (0.57%) Intrusion Detection
14 8 (0.57%) MPLS
15 5 (0.36%) Softphone
Database & Business Intelligence
1 40 (2.86%) SQL Server
2 35 (2.50%) Power BI
3 26 (1.86%) Elasticsearch
4 22 (1.57%) MySQL
5 15 (1.07%) Relational Database
6 13 (0.93%) Amazon RDS
7 10 (0.71%) RDBMS
8 7 (0.50%) Data Warehouse
9 5 (0.36%) Geospatial Data
10 3 (0.21%) GIS
10 3 (0.21%) Oracle Database
11 2 (0.14%) Azure SQL Database
11 2 (0.14%) Crystal Reports
11 2 (0.14%) DTS
11 2 (0.14%) Oracle Database 12c
11 2 (0.14%) SQL Server Integration Services
12 1 (0.071%) MariaDB
12 1 (0.071%) PowerPivot
12 1 (0.071%) Redis
12 1 (0.071%) SQL Server Reporting Services
Development Applications
1 63 (4.50%) JIRA
2 37 (2.64%) GitLab
3 21 (1.50%) Artifactory
4 12 (0.86%) IBM UrbanCode
5 8 (0.57%) MSI
6 6 (0.43%) AdminStudio
6 6 (0.43%) InstallShield
6 6 (0.43%) SQL Server Management Studio (SSMS)
7 4 (0.29%) Git
8 3 (0.21%) Octopus Deploy
8 3 (0.21%) TeamCity
9 1 (0.071%) Bitbucket
9 1 (0.071%) Postman
General
1 583 (41.64%) Social Skills
2 273 (19.50%) Finance
3 233 (16.64%) Analytical Skills
4 155 (11.07%) Public Sector
5 117 (8.36%) Inclusion and Diversity
6 85 (6.07%) Presentation Skills
7 77 (5.50%) Law
8 71 (5.07%) Retail
9 53 (3.79%) Organisational Skills
10 49 (3.50%) Local Government
11 45 (3.21%) Police
12 42 (3.00%) Telecoms
13 41 (2.93%) Billing
14 35 (2.50%) Legal
15 30 (2.14%) Influencing Skills
16 28 (2.00%) Manufacturing
17 19 (1.36%) Banking
18 18 (1.29%) Pharmaceutical
19 14 (1.00%) Back Office
19 14 (1.00%) Games
Job Titles
1 189 (13.50%) Analyst
2 174 (12.43%) Service Manager
3 146 (10.43%) Senior
4 113 (8.07%) Lead
5 110 (7.86%) IT Manager
6 109 (7.79%) IT Support
7 100 (7.14%) Architect
8 89 (6.36%) Infrastructure Engineer
9 87 (6.21%) Support Analyst
10 79 (5.64%) Support Engineer
11 71 (5.07%) Team Leader
12 64 (4.57%) Delivery Manager
13 63 (4.50%) Applications Support
14 61 (4.36%) IT Services Manager
14 61 (4.36%) Service Delivery Manager
15 50 (3.57%) Service Architect
16 44 (3.14%) Administrator
16 44 (3.14%) IT Analyst
16 44 (3.14%) Senior Manager
16 44 (3.14%) Service Analyst
Libraries, Frameworks & Software Standards
1 33 (2.36%) CSS
2 32 (2.29%) HTML
3 27 (1.93%) Web Services
4 26 (1.86%) J2EE
4 26 (1.86%) Java EE
4 26 (1.86%) Spring
5 24 (1.71%) AngularJS
6 22 (1.57%) Twitter Bootstrap
7 17 (1.21%) ARM Templates
8 11 (0.79%) EDI
9 5 (0.36%) .NET
9 5 (0.36%) Middleware
9 5 (0.36%) NETCONF
9 5 (0.36%) XML
10 4 (0.29%) Ajax
11 3 (0.21%) .NET Framework
11 3 (0.21%) LDAP
11 3 (0.21%) RabbitMQ
11 3 (0.21%) SOAP
12 2 (0.14%) HTML5
Miscellaneous
1 102 (7.29%) Management Information System
2 87 (6.21%) Self-Motivation
3 66 (4.71%) Data Centre
4 63 (4.50%) Driving Licence
5 50 (3.57%) CMDB
6 45 (3.21%) Public Cloud
7 38 (2.71%) NHS
8 31 (2.21%) Housing Association
8 31 (2.21%) Product Ownership
9 25 (1.79%) Hybrid Cloud
9 25 (1.79%) Onboarding
10 21 (1.50%) Legacy Systems
11 20 (1.43%) PKI
12 13 (0.93%) Digital Signage
13 12 (0.86%) Cloud Native
13 12 (0.86%) Private Cloud
14 11 (0.79%) Clustering
14 11 (0.79%) Enterprise Software
14 11 (0.79%) IoT
14 11 (0.79%) PMI
Operating Systems
1 346 (24.71%) Windows
2 134 (9.57%) Windows Server
3 110 (7.86%) Windows 10
4 94 (6.71%) Linux
5 59 (4.21%) Windows Server 2019
6 50 (3.57%) Windows Server 2016
7 36 (2.57%) Android
8 34 (2.43%) Apple iOS
8 34 (2.43%) Unix
9 30 (2.14%) Mac OS
10 27 (1.93%) Windows 7
11 24 (1.71%) Windows Server 2012
12 12 (0.86%) Windows NT
13 11 (0.79%) CentOS
14 8 (0.57%) Windows Server 2008
15 6 (0.43%) Windows Server 2003
16 4 (0.29%) Rocky
17 3 (0.21%) Amazon Linux
18 2 (0.14%) Mac OS X
18 2 (0.14%) VMS
Processes & Methodologies
1 793 (56.64%) ITIL
2 566 (40.43%) ITSM
3 359 (25.64%) Problem-Solving
4 337 (24.07%) Service Delivery
5 324 (23.14%) Customer Service
6 232 (16.57%) Change Management
7 206 (14.71%) Continuous Improvement
7 206 (14.71%) Incident Management
8 177 (12.64%) Mentoring
9 170 (12.14%) Problem Management
10 160 (11.43%) Project Management
11 159 (11.36%) Coaching
12 146 (10.43%) Stakeholder Management
13 138 (9.86%) Agile
14 125 (8.93%) Actionable Insight
15 120 (8.57%) Infrastructure Engineering
16 98 (7.00%) Configuration Management
16 98 (7.00%) Cybersecurity
16 98 (7.00%) DevOps
17 93 (6.64%) User Experience
Programming Languages
1 97 (6.93%) SQL
2 63 (4.50%) PowerShell
3 44 (3.14%) C#
3 44 (3.14%) Java
4 36 (2.57%) JavaScript
5 26 (1.86%) Shell Script
6 23 (1.64%) VB
7 17 (1.21%) Bicep
7 17 (1.21%) VBScript
8 13 (0.93%) Python
9 12 (0.86%) Groovy
10 10 (0.71%) Swift
11 9 (0.64%) Bash
12 4 (0.29%) ABAP
12 4 (0.29%) C
13 2 (0.14%) PL/SQL
14 1 (0.071%) C++
14 1 (0.071%) T-SQL
14 1 (0.071%) TypeScript
Qualifications
1 276 (19.71%) Security Cleared
2 244 (17.43%) Degree
3 223 (15.93%) SC Cleared
4 81 (5.79%) DV Cleared
5 47 (3.36%) ITIL Certification
5 47 (3.36%) Microsoft Certification
6 41 (2.93%) ITIL Foundation Certificate
7 32 (2.29%) ACCA
7 32 (2.29%) DBS Check
8 26 (1.86%) A+ Certification
9 25 (1.79%) PMI Certification
10 21 (1.50%) CCNA
10 21 (1.50%) Cisco Certification
11 20 (1.43%) Computer Science Degree
12 18 (1.29%) AWS Certification
12 18 (1.29%) PMP
13 15 (1.07%) MCP
14 14 (1.00%) Master's Degree
15 13 (0.93%) CCNP
16 12 (0.86%) BPSS Clearance
Quality Assurance & Compliance
1 219 (15.64%) SLA
2 42 (3.00%) QA
3 38 (2.71%) ISO/IEC 27001
4 35 (2.50%) GDPR
5 32 (2.29%) GAAP
6 31 (2.21%) IFRS
7 29 (2.07%) COBIT
8 24 (1.71%) Cyber Essentials
8 24 (1.71%) Sarbanes-Oxley
9 21 (1.50%) Accessibility
10 19 (1.36%) ISO/IEC 20000
11 16 (1.14%) NIST
12 13 (0.93%) Data Quality
13 8 (0.57%) HIPAA
13 8 (0.57%) PCI DSS
14 4 (0.29%) ISO 14001
14 4 (0.29%) ISO 22301
14 4 (0.29%) ISO 9001
14 4 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 3 (0.21%) ISO 14000
System Software
1 305 (21.79%) Active Directory
2 51 (3.64%) VMware Infrastructure
3 34 (2.43%) Hyper-V
4 19 (1.36%) Firmware
5 18 (1.29%) Virtual Desktop
5 18 (1.29%) Virtual Machines
6 13 (0.93%) VMware ESXi
7 11 (0.79%) Docker
8 9 (0.64%) vSphere
9 8 (0.57%) Microsoft App-V
10 7 (0.50%) IAG
10 7 (0.50%) Terminal Services
10 7 (0.50%) VMware Workstation
11 2 (0.14%) XenDesktop
12 1 (0.071%) Virtual Servers
Systems Management
1 102 (7.29%) SCCM
2 79 (5.64%) Microsoft Intune
3 52 (3.71%) Terraform
4 44 (3.14%) SCOM
5 42 (3.00%) WSUS
6 39 (2.79%) Ansible
7 34 (2.43%) Single Sign-On
8 29 (2.07%) OpenView
9 27 (1.93%) Kubernetes
10 26 (1.86%) OpenSSO
11 23 (1.64%) Active Directory Federation Services
12 13 (0.93%) Progress Chef
13 12 (0.86%) Sysprep
13 12 (0.86%) vCenter Server
14 10 (0.71%) EMC NetWorker
14 10 (0.71%) Nagios
15 8 (0.57%) NetBackup
16 7 (0.50%) Jamf Pro
17 6 (0.43%) NetCrunch
18 5 (0.36%) Microsoft Clustering
Vendors
1 455 (32.50%) Microsoft
2 208 (14.86%) ServiceNow
3 82 (5.86%) VMware
4 69 (4.93%) Remedy
5 50 (3.57%) HP
6 47 (3.36%) Citrix
7 45 (3.21%) Cisco
7 45 (3.21%) Google
8 38 (2.71%) BMC
8 38 (2.71%) Oracle
9 33 (2.36%) CA
10 23 (1.64%) Apple
11 21 (1.50%) Meraki
11 21 (1.50%) Salesforce
12 20 (1.43%) SolarWinds
13 18 (1.29%) Dynatrace
13 18 (1.29%) Snow
14 17 (1.21%) SAP
15 16 (1.14%) Veeam
16 14 (1.00%) IBM