SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 126 118 108
Rank change year-on-year -8 -10 +40
Permanent jobs citing SLA 1,556 1,701 2,203
As % of all permanent jobs advertised in the UK excluding London 2.20% 2.85% 3.07%
As % of the Quality Assurance & Compliance category 16.15% 13.90% 17.92%
Number of salaries quoted 1,221 1,072 1,491
10th Percentile £23,250 £25,000 £21,250
25th Percentile £24,807 £28,125 £26,000
Median annual salary (50th Percentile) £30,000 £37,500 £35,000
Median % change year-on-year -20.00% +7.14% -9.68%
75th Percentile £47,500 £50,000 £47,500
90th Percentile £61,250 £65,000 £58,750
UK median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -6.17%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,636 12,241 12,292
As % of all permanent jobs advertised in the UK excluding London 13.60% 20.53% 17.14%
Number of salaries quoted 6,338 4,568 6,952
10th Percentile £25,625 £28,250 £26,750
25th Percentile £32,500 £37,500 £36,250
Median annual salary (50th Percentile) £47,500 £50,000 £47,900
Median % change year-on-year -5.00% +4.39% +0.84%
75th Percentile £62,500 £66,250 £62,500
90th Percentile £77,500 £79,400 £75,975
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +3.77%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 14 May 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +6 477 £30,500 -22.74% 100
North of England -21 339 £32,500 -10.96% 86
Midlands +3 263 £28,119 -18.50% 79
West Midlands +2 183 £28,119 -25.02% 53
South West -2 164 £37,500 +7.14% 39
North West -21 160 £28,500 -36.67% 59
Yorkshire +12 139 £35,000 +8.70% 18
East of England -42 137 £30,750 -40.29% 56
Scotland -20 109 £25,406 -36.49% 21
East Midlands -16 80 £28,500 -10.94% 26
Wales +26 67 £26,000 -18.75% 16
North East -7 40 £35,000 -2.78% 9
Northern Ireland +21 6 £28,000 -37.78% 4
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 161 (10.35%) Microsoft Exchange
2 70 (4.50%) WebLogic
3 63 (4.05%) SharePoint
4 44 (2.83%) Oracle Service Bus
5 34 (2.19%) Apache Spark
6 7 (0.45%) IIS
7 6 (0.39%) Confluence
8 5 (0.32%) CMS
9 3 (0.19%) IBM Notes
10 2 (0.13%) Exchange Server 2013
11 1 (0.064%) Apache
11 1 (0.064%) Exchange Server 2007
11 1 (0.064%) OpenEdge
11 1 (0.064%) OpenStack
11 1 (0.064%) WebSphere
Applications
1 291 (18.70%) Microsoft Office
2 113 (7.26%) Microsoft Excel
3 50 (3.21%) MS Visio
4 24 (1.54%) Microsoft PowerPoint
5 12 (0.77%) Spreadsheet
6 6 (0.39%) Microsoft Project
7 2 (0.13%) Trello
8 1 (0.064%) Adobe Creative Suite
Business Applications
1 47 (3.02%) Remedy ITSM
2 43 (2.76%) Salesforce CRM
3 18 (1.16%) SAP S/4HANA
4 17 (1.09%) SAP Oil and Gas
5 13 (0.84%) Infor SunSystems
5 13 (0.84%) iTrent
6 3 (0.19%) Dynamics CRM
7 2 (0.13%) assyst
7 2 (0.13%) Oracle ERP
8 1 (0.064%) Cognos Business Intelligence
8 1 (0.064%) Dynamics NAV
8 1 (0.064%) Maximo
8 1 (0.064%) Sage 200
8 1 (0.064%) Sage 50
8 1 (0.064%) SAP SD
8 1 (0.064%) SAP WM
8 1 (0.064%) Unit4 Business World
Cloud Services
1 401 (25.77%) Microsoft 365
2 236 (15.17%) Azure
3 116 (7.46%) AWS
4 65 (4.18%) SaaS
5 45 (2.89%) Entra ID
6 25 (1.61%) Mimecast
7 21 (1.35%) Cloud Computing
8 15 (0.96%) Dynamics 365
8 15 (0.96%) OneDrive
8 15 (0.96%) Power Platform
9 14 (0.90%) GCP
10 9 (0.58%) Google Workspace
11 8 (0.51%) IaaS
12 7 (0.45%) Azure DevOps
13 5 (0.32%) PaaS
14 4 (0.26%) Amazon CloudWatch
14 4 (0.26%) Amazon SQS
14 4 (0.26%) Azure Storage
15 3 (0.19%) GitHub
15 3 (0.19%) Taleo
Communications & Networking
1 137 (8.80%) Firewall
2 98 (6.30%) DNS
3 88 (5.66%) DHCP
4 85 (5.46%) Wi-Fi
5 84 (5.40%) LAN
5 84 (5.40%) VPN
6 73 (4.69%) WAN
7 68 (4.37%) TCP/IP
8 51 (3.28%) Internet
9 50 (3.21%) SAN
10 41 (2.63%) Wireless
11 33 (2.12%) VoIP
12 20 (1.29%) WLAN
13 19 (1.22%) Broadband
14 18 (1.16%) DSL
15 14 (0.90%) Network Security
15 14 (0.90%) Remote Desktop
16 13 (0.84%) VLAN
17 12 (0.77%) MPLS
18 11 (0.71%) FTP
Database & Business Intelligence
1 50 (3.21%) Oracle Database
2 44 (2.83%) Oracle Database 10g
2 44 (2.83%) Oracle Database 11g
2 44 (2.83%) VLDB
3 34 (2.19%) Big Data
4 33 (2.12%) Amazon RDS
4 33 (2.12%) SQL Server
5 26 (1.67%) Elasticsearch
6 25 (1.61%) DB2
7 20 (1.29%) Tableau
8 19 (1.22%) MongoDB
9 18 (1.16%) Data Lake
10 16 (1.03%) Apache Hive
10 16 (1.03%) Hadoop
10 16 (1.03%) Impala
11 13 (0.84%) BusinessObjects
11 13 (0.84%) MySQL
12 6 (0.39%) Power BI
12 6 (0.39%) RDBMS
12 6 (0.39%) Relational Database
Development Applications
1 36 (2.31%) JIRA
2 5 (0.32%) Octopus Deploy
2 5 (0.32%) TeamCity
3 1 (0.064%) CircleCI
3 1 (0.064%) Git
3 1 (0.064%) git-flow
3 1 (0.064%) GitLab
3 1 (0.064%) Jenkins
3 1 (0.064%) MSI
General
1 729 (46.85%) Social Skills
2 283 (18.19%) Finance
3 262 (16.84%) Analytical Skills
4 143 (9.19%) Law
5 118 (7.58%) Organisational Skills
6 96 (6.17%) Billing
7 95 (6.11%) Inclusion and Diversity
8 89 (5.72%) Retail
9 77 (4.95%) Telecoms
10 62 (3.98%) Legal
11 51 (3.28%) Banking
12 46 (2.96%) Public Sector
13 38 (2.44%) Manufacturing
14 36 (2.31%) Marketing
15 35 (2.25%) Presentation Skills
16 27 (1.74%) Police
17 26 (1.67%) Private Banking
18 23 (1.48%) Fire and Rescue
19 22 (1.41%) Documentation Skills
20 20 (1.29%) Financial Institution
Job Titles
1 290 (18.64%) Analyst
2 192 (12.34%) Support Engineer
3 169 (10.86%) IT Support
4 161 (10.35%) Support Analyst
5 120 (7.71%) Service Manager
6 108 (6.94%) Lead
6 108 (6.94%) Senior
7 105 (6.75%) Applications Support
8 96 (6.17%) IT Engineer
9 92 (5.91%) Service Analyst
10 91 (5.85%) Service Desk Analyst
11 82 (5.27%) Applications Support Analyst
12 70 (4.50%) Team Leader
13 69 (4.43%) IT Support Engineer
14 67 (4.31%) Infrastructure Engineer
15 64 (4.11%) IT Manager
16 57 (3.66%) 1st Line Support
16 57 (3.66%) IT Technician
16 57 (3.66%) Service Delivery Manager
17 56 (3.60%) Business Manager
Libraries, Frameworks & Software Standards
1 52 (3.34%) Spring
2 29 (1.86%) AngularJS
2 29 (1.86%) React
3 28 (1.80%) RESTful
4 26 (1.67%) J2EE
4 26 (1.67%) Java EE
4 26 (1.67%) Spring Boot
5 18 (1.16%) Kafka
6 16 (1.03%) .NET
7 6 (0.39%) OLE
8 5 (0.32%) HTML
8 5 (0.32%) NETCONF
9 4 (0.26%) .NET Framework
9 4 (0.26%) 802.1X
9 4 (0.26%) CSS
9 4 (0.26%) Elastic Stack
10 3 (0.19%) EDI
10 3 (0.19%) Node.js
10 3 (0.19%) RabbitMQ
11 2 (0.13%) Middleware
Miscellaneous
1 189 (12.15%) Self-Motivation
2 125 (8.03%) Driving Licence
3 98 (6.30%) Video Conferencing
4 90 (5.78%) Digital Signage
5 89 (5.72%) Video\Live Streaming
6 88 (5.66%) Management Information System
7 69 (4.43%) Public Cloud
8 62 (3.98%) Cloud Native
9 48 (3.08%) Data Centre
10 37 (2.38%) Product Ownership
11 29 (1.86%) EPoS
11 29 (1.86%) Onboarding
12 25 (1.61%) Clustering
13 21 (1.35%) Replication
14 19 (1.22%) Team-Oriented Environment
15 17 (1.09%) IoT
16 10 (0.64%) BYOD
16 10 (0.64%) Mobile App
16 10 (0.64%) Operational Technology
17 9 (0.58%) CMDB
Operating Systems
1 464 (29.82%) Windows
2 220 (14.14%) Windows Server
3 124 (7.97%) Windows 10
4 111 (7.13%) Linux
5 79 (5.08%) Unix
6 52 (3.34%) Windows Server 2019
7 48 (3.08%) Windows Server 2016
8 44 (2.83%) Solaris
8 44 (2.83%) Windows Server 2012
9 37 (2.38%) Apple iOS
10 29 (1.86%) Android
11 17 (1.09%) Windows 7
12 14 (0.90%) AIX
13 10 (0.64%) Windows 8
14 8 (0.51%) Ubuntu
15 7 (0.45%) Windows Server 2008
16 6 (0.39%) Mac OS
17 5 (0.32%) Red Hat Enterprise Linux
18 4 (0.26%) Debian
19 3 (0.19%) CentOS
Processes & Methodologies
1 588 (37.79%) Customer Service
2 434 (27.89%) ITIL
3 396 (25.45%) Problem-Solving
4 215 (13.82%) Service Delivery
4 215 (13.82%) Service Management
5 190 (12.21%) Incident Management
6 146 (9.38%) Continuous Improvement
7 129 (8.29%) Infrastructure Engineering
8 118 (7.58%) Agile
9 116 (7.46%) ITSM
10 114 (7.33%) Asset Management
11 113 (7.26%) Presales
11 113 (7.26%) Time Management
12 112 (7.20%) Decision-Making
13 107 (6.88%) Logistics
14 100 (6.43%) Change Management
15 95 (6.11%) CRM
16 94 (6.04%) Preventative Maintenance
17 90 (5.78%) Mentoring
18 88 (5.66%) Cybersecurity
Programming Languages
1 160 (10.28%) SQL
2 80 (5.14%) Java
3 64 (4.11%) PL/SQL
4 51 (3.28%) Python
5 41 (2.63%) PowerShell
6 34 (2.19%) Scala
7 26 (1.67%) Shell Script
8 16 (1.03%) C#
9 12 (0.77%) JavaScript
10 10 (0.64%) Bash
11 9 (0.58%) ActionScript
11 9 (0.58%) VB
12 2 (0.13%) PHP
13 1 (0.064%) C
13 1 (0.064%) Embedded C
13 1 (0.064%) Perl
13 1 (0.064%) Progress 4GL
13 1 (0.064%) VB.NET
13 1 (0.064%) VBScript
Qualifications
1 223 (14.33%) Security Cleared
2 188 (12.08%) Degree
3 131 (8.42%) SC Cleared
4 71 (4.56%) Microsoft Certification
5 55 (3.53%) BPSS Clearance
6 45 (2.89%) Cisco Certification
7 44 (2.83%) ITIL Certification
8 43 (2.76%) CCNA
9 29 (1.86%) MCP
10 28 (1.80%) DV Cleared
11 27 (1.74%) A+ Certification
11 27 (1.74%) Azure Certification
11 27 (1.74%) CCNP
12 19 (1.22%) ITIL Foundation Certificate
13 18 (1.16%) DBS Check
14 17 (1.09%) HND
15 15 (0.96%) Network+ Certification
16 14 (0.90%) Computer Science Degree
17 11 (0.71%) HNC
18 10 (0.64%) MCSE
Quality Assurance & Compliance
1 43 (2.76%) PCI DSS
2 41 (2.63%) GDPR
3 37 (2.38%) ISO/IEC 27001
4 23 (1.48%) Cyber Essentials
5 19 (1.22%) QA
6 15 (0.96%) PMO
7 14 (0.90%) ISO 9001
8 12 (0.77%) Accessibility
9 6 (0.39%) HIPAA
10 5 (0.32%) NIST
11 2 (0.13%) COBIT
11 2 (0.13%) Disclosure Scotland
11 2 (0.13%) GRC
11 2 (0.13%) ISO/IEC 20000
12 1 (0.064%) Cyber Essentials PLUS
12 1 (0.064%) FISMA
12 1 (0.064%) ISO 14001
12 1 (0.064%) ISO 22301
12 1 (0.064%) NEBOSH
12 1 (0.064%) Sarbanes-Oxley
System Software
1 358 (23.01%) Active Directory
2 94 (6.04%) VMware Infrastructure
3 69 (4.43%) Hyper-V
4 44 (2.83%) Oracle RAC
5 38 (2.44%) KVM
6 26 (1.67%) Firmware
7 21 (1.35%) vSphere
8 13 (0.84%) VMware ESXi
8 13 (0.84%) XenApp
9 10 (0.64%) Virtual Desktop
10 9 (0.58%) OpenSSH
11 7 (0.45%) Virtual Machines
12 4 (0.26%) Docker
12 4 (0.26%) VMware Workstation
12 4 (0.26%) XenDesktop
13 2 (0.13%) Virtual Servers
14 1 (0.064%) Lustre
14 1 (0.064%) NFS
14 1 (0.064%) Slurm Workload Manager
Systems Management
1 86 (5.53%) Microsoft Intune
2 52 (3.34%) SCCM
3 45 (2.89%) Oracle RMAN
4 44 (2.83%) Data Guard
5 26 (1.67%) OpenSSO
5 26 (1.67%) Single Sign-On
6 21 (1.35%) Kubernetes
7 18 (1.16%) WSUS
8 17 (1.09%) vCenter Server
9 13 (0.84%) NetBackup
10 12 (0.77%) Backup Exec
11 9 (0.58%) IBM BigFix
11 9 (0.58%) PowerCLI
11 9 (0.58%) Terraform
12 8 (0.51%) SCOM
13 5 (0.32%) Active Directory Federation Services
13 5 (0.32%) FortiGate
13 5 (0.32%) Jamf Pro
13 5 (0.32%) Systems Management Server (SMS)
14 4 (0.26%) Cacti
Vendors
1 582 (37.40%) Microsoft
2 164 (10.54%) VMware
3 110 (7.07%) Oracle
4 97 (6.23%) Cisco
5 96 (6.17%) Dell
6 85 (5.46%) SAP
7 73 (4.69%) Remedy
8 70 (4.50%) ServiceNow
9 67 (4.31%) Citrix
10 62 (3.98%) HP
11 49 (3.15%) Sun
12 47 (3.02%) Salesforce
13 46 (2.96%) Apple
14 45 (2.89%) IBM
15 35 (2.25%) Veeam
16 32 (2.06%) NetApp
17 29 (1.86%) Sophos
18 27 (1.74%) Meraki
19 21 (1.35%) ConnectWise
20 19 (1.22%) Cognos