SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 128 118 114
Rank change year-on-year -10 -4 +29
Permanent jobs citing SLA 1,571 1,685 2,221
As % of all permanent jobs advertised in the UK excluding London 2.12% 2.90% 3.01%
As % of the Quality Assurance & Compliance category 16.25% 14.47% 17.64%
Number of salaries quoted 1,231 1,054 1,505
10th Percentile £23,250 £25,000 £21,500
25th Percentile £24,807 £28,563 £26,000
Median annual salary (50th Percentile) £30,500 £39,475 £35,000
Median % change year-on-year -22.74% +12.79% -6.67%
75th Percentile £47,500 £52,500 £47,500
90th Percentile £60,000 £66,250 £60,000
UK median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.67%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,665 11,641 12,591
As % of all permanent jobs advertised in the UK excluding London 13.06% 20.04% 17.08%
Number of salaries quoted 6,306 4,497 7,008
10th Percentile £25,500 £28,250 £27,000
25th Percentile £32,500 £38,000 £35,960
Median annual salary (50th Percentile) £47,500 £50,000 £47,825
Median % change year-on-year -5.00% +4.55% +0.68%
75th Percentile £62,500 £66,250 £62,500
90th Percentile £77,500 £78,950 £77,500
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.75%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 28 May 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +6 489 £31,000 -21.47% 92
North of England -23 336 £32,750 -12.67% 93
Midlands +5 271 £28,119 -18.50% 78
West Midlands -1 189 £28,119 -25.02% 54
South West -4 163 £37,500 +0.22% 34
North West -8 161 £28,500 -36.67% 55
Yorkshire +2 137 £35,000 +8.70% 27
East of England -46 137 £32,500 -40.91% 60
Scotland -27 105 £24,811 -37.97% 20
East Midlands -7 82 £28,500 -10.94% 24
Wales +17 67 £26,000 -18.75% 14
North East -6 38 £35,000 -2.78% 11
Northern Ireland +12 7 £28,000 -37.78% 2
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 157 (9.99%) Microsoft Exchange
2 70 (4.46%) WebLogic
3 67 (4.26%) SharePoint
4 44 (2.80%) Oracle Service Bus
5 33 (2.10%) Apache Spark
6 6 (0.38%) Confluence
7 5 (0.32%) CMS
7 5 (0.32%) IIS
8 3 (0.19%) IBM Notes
9 2 (0.13%) Exchange Server 2013
10 1 (0.064%) Apache
10 1 (0.064%) Exchange Server 2007
10 1 (0.064%) OpenEdge
10 1 (0.064%) OpenStack
10 1 (0.064%) WebSphere
Applications
1 284 (18.08%) Microsoft Office
2 111 (7.07%) Microsoft Excel
3 51 (3.25%) MS Visio
4 23 (1.46%) Microsoft PowerPoint
5 11 (0.70%) Spreadsheet
6 6 (0.38%) Microsoft Project
7 2 (0.13%) Trello
8 1 (0.064%) Adobe Creative Suite
Business Applications
1 46 (2.93%) Remedy ITSM
2 43 (2.74%) Salesforce CRM
3 18 (1.15%) SAP S/4HANA
4 17 (1.08%) SAP Oil and Gas
5 13 (0.83%) Infor SunSystems
5 13 (0.83%) iTrent
6 3 (0.19%) Dynamics CRM
7 2 (0.13%) assyst
7 2 (0.13%) Oracle ERP
8 1 (0.064%) Cognos Business Intelligence
8 1 (0.064%) Dynamics NAV
8 1 (0.064%) Maximo
8 1 (0.064%) Sage 200
8 1 (0.064%) Sage 50
8 1 (0.064%) SAP ERP
8 1 (0.064%) SAP PP
8 1 (0.064%) SAP SD
8 1 (0.064%) SAP WM
8 1 (0.064%) Unit4 Business World
Cloud Services
1 399 (25.40%) Microsoft 365
2 237 (15.09%) Azure
3 114 (7.26%) AWS
4 64 (4.07%) SaaS
5 46 (2.93%) Entra ID
6 24 (1.53%) Mimecast
7 21 (1.34%) Cloud Computing
8 18 (1.15%) OneDrive
9 16 (1.02%) Power Platform
10 15 (0.95%) Dynamics 365
11 14 (0.89%) GCP
12 9 (0.57%) Google Workspace
13 7 (0.45%) Azure DevOps
13 7 (0.45%) IaaS
14 5 (0.32%) Amazon SQS
14 5 (0.32%) PaaS
15 4 (0.25%) Amazon CloudWatch
15 4 (0.25%) Azure Storage
15 4 (0.25%) GitHub
16 3 (0.19%) GitHub Actions
Communications & Networking
1 140 (8.91%) Firewall
2 98 (6.24%) DNS
3 88 (5.60%) DHCP
3 88 (5.60%) LAN
4 85 (5.41%) Wi-Fi
5 79 (5.03%) VPN
6 77 (4.90%) WAN
7 68 (4.33%) TCP/IP
8 51 (3.25%) Internet
9 50 (3.18%) SAN
10 44 (2.80%) Wireless
11 32 (2.04%) VoIP
12 19 (1.21%) Broadband
12 19 (1.21%) Network Security
12 19 (1.21%) WLAN
13 17 (1.08%) DSL
14 15 (0.95%) VLAN
15 14 (0.89%) SD-WAN
16 13 (0.83%) Remote Desktop
17 12 (0.76%) MPLS
Database & Business Intelligence
1 48 (3.06%) Oracle Database
2 44 (2.80%) Oracle Database 10g
2 44 (2.80%) Oracle Database 11g
2 44 (2.80%) VLDB
3 34 (2.16%) SQL Server
4 33 (2.10%) Amazon RDS
4 33 (2.10%) Big Data
5 26 (1.65%) DB2
5 26 (1.65%) Elasticsearch
6 19 (1.21%) MongoDB
6 19 (1.21%) Tableau
7 17 (1.08%) Data Lake
8 16 (1.02%) Apache Hive
8 16 (1.02%) Hadoop
8 16 (1.02%) Impala
9 14 (0.89%) MySQL
10 13 (0.83%) BusinessObjects
11 7 (0.45%) Power BI
12 6 (0.38%) RDBMS
12 6 (0.38%) Relational Database
Development Applications
1 38 (2.42%) JIRA
2 5 (0.32%) Octopus Deploy
2 5 (0.32%) TeamCity
3 2 (0.13%) CircleCI
3 2 (0.13%) GitLab
3 2 (0.13%) Jenkins
4 1 (0.064%) Git
4 1 (0.064%) git-flow
4 1 (0.064%) MSI
General
1 727 (46.28%) Social Skills
2 281 (17.89%) Finance
3 264 (16.80%) Analytical Skills
4 146 (9.29%) Law
5 121 (7.70%) Organisational Skills
6 96 (6.11%) Billing
7 95 (6.05%) Inclusion and Diversity
8 92 (5.86%) Retail
9 77 (4.90%) Telecoms
10 61 (3.88%) Legal
11 49 (3.12%) Banking
12 42 (2.67%) Public Sector
13 40 (2.55%) Manufacturing
14 36 (2.29%) Marketing
14 36 (2.29%) Presentation Skills
15 27 (1.72%) Police
16 25 (1.59%) Private Banking
17 22 (1.40%) Documentation Skills
17 22 (1.40%) Fire and Rescue
18 19 (1.21%) Financial Institution
Job Titles
1 288 (18.33%) Analyst
2 197 (12.54%) Support Engineer
3 162 (10.31%) IT Support
4 158 (10.06%) Support Analyst
5 125 (7.96%) Service Manager
6 115 (7.32%) Lead
6 115 (7.32%) Senior
7 111 (7.07%) Applications Support
8 91 (5.79%) IT Engineer
8 91 (5.79%) Service Analyst
8 91 (5.79%) Service Desk Analyst
9 82 (5.22%) Applications Support Analyst
10 76 (4.84%) Team Leader
11 74 (4.71%) Infrastructure Engineer
12 66 (4.20%) IT Support Engineer
13 63 (4.01%) IT Manager
14 59 (3.76%) Service Delivery Manager
15 58 (3.69%) Delivery Manager
16 57 (3.63%) IT Technician
17 56 (3.56%) Business Manager
Libraries, Frameworks & Software Standards
1 51 (3.25%) Spring
2 28 (1.78%) AngularJS
2 28 (1.78%) React
3 27 (1.72%) RESTful
4 26 (1.65%) J2EE
4 26 (1.65%) Java EE
5 25 (1.59%) Spring Boot
6 17 (1.08%) .NET
6 17 (1.08%) Kafka
7 6 (0.38%) HTML
7 6 (0.38%) OLE
8 5 (0.32%) NETCONF
9 4 (0.25%) .NET Framework
9 4 (0.25%) 802.1X
9 4 (0.25%) CSS
9 4 (0.25%) Elastic Stack
10 3 (0.19%) EDI
10 3 (0.19%) Node.js
10 3 (0.19%) RabbitMQ
11 2 (0.13%) SOAP
Miscellaneous
1 187 (11.90%) Self-Motivation
2 127 (8.08%) Driving Licence
3 97 (6.17%) Video Conferencing
4 90 (5.73%) Digital Signage
5 89 (5.67%) Video\Live Streaming
6 88 (5.60%) Management Information System
7 67 (4.26%) Public Cloud
8 60 (3.82%) Cloud Native
9 47 (2.99%) Data Centre
10 32 (2.04%) EPoS
10 32 (2.04%) Product Ownership
11 28 (1.78%) Onboarding
12 27 (1.72%) Clustering
13 18 (1.15%) IoT
13 18 (1.15%) Team-Oriented Environment
14 17 (1.08%) Replication
15 12 (0.76%) PKI
16 10 (0.64%) Mobile App
16 10 (0.64%) Operational Technology
17 9 (0.57%) BYOD
Operating Systems
1 457 (29.09%) Windows
2 223 (14.19%) Windows Server
3 120 (7.64%) Windows 10
4 114 (7.26%) Linux
5 79 (5.03%) Unix
6 54 (3.44%) Windows Server 2019
7 48 (3.06%) Windows Server 2016
8 47 (2.99%) Windows Server 2012
9 44 (2.80%) Solaris
10 36 (2.29%) Apple iOS
11 27 (1.72%) Android
12 14 (0.89%) AIX
12 14 (0.89%) Windows 7
13 8 (0.51%) Ubuntu
14 7 (0.45%) Windows 8
14 7 (0.45%) Windows Server 2008
15 6 (0.38%) Mac OS
16 5 (0.32%) Red Hat Enterprise Linux
17 4 (0.25%) Debian
18 3 (0.19%) Windows XP
Processes & Methodologies
1 589 (37.49%) Customer Service
2 436 (27.75%) ITIL
3 397 (25.27%) Problem-Solving
4 218 (13.88%) Service Management
5 212 (13.49%) Service Delivery
6 190 (12.09%) Incident Management
7 144 (9.17%) Continuous Improvement
8 136 (8.66%) Infrastructure Engineering
9 118 (7.51%) Time Management
10 116 (7.38%) Agile
10 116 (7.38%) ITSM
11 112 (7.13%) Asset Management
11 112 (7.13%) Presales
12 110 (7.00%) Decision-Making
13 107 (6.81%) Logistics
14 98 (6.24%) Change Management
15 95 (6.05%) CRM
16 94 (5.98%) Mentoring
17 93 (5.92%) Preventative Maintenance
18 88 (5.60%) Cybersecurity
Programming Languages
1 161 (10.25%) SQL
2 78 (4.96%) Java
3 63 (4.01%) PL/SQL
4 50 (3.18%) Python
5 43 (2.74%) PowerShell
6 33 (2.10%) Scala
7 26 (1.65%) Shell Script
8 17 (1.08%) C#
9 12 (0.76%) ActionScript
9 12 (0.76%) JavaScript
9 12 (0.76%) VB
10 10 (0.64%) Bash
11 2 (0.13%) PHP
12 1 (0.064%) C
12 1 (0.064%) Embedded C
12 1 (0.064%) Perl
12 1 (0.064%) Progress 4GL
12 1 (0.064%) VB.NET
12 1 (0.064%) VBScript
Qualifications
1 222 (14.13%) Security Cleared
2 190 (12.09%) Degree
3 129 (8.21%) SC Cleared
4 67 (4.26%) Microsoft Certification
5 61 (3.88%) BPSS Clearance
6 46 (2.93%) Cisco Certification
7 44 (2.80%) CCNA
7 44 (2.80%) ITIL Certification
8 29 (1.85%) MCP
9 28 (1.78%) DV Cleared
10 27 (1.72%) A+ Certification
10 27 (1.72%) CCNP
11 25 (1.59%) Azure Certification
12 19 (1.21%) DBS Check
13 17 (1.08%) HND
13 17 (1.08%) ITIL Foundation Certificate
14 15 (0.95%) Network+ Certification
15 14 (0.89%) Computer Science Degree
16 11 (0.70%) APMP
16 11 (0.70%) HNC
Quality Assurance & Compliance
1 43 (2.74%) PCI DSS
2 41 (2.61%) GDPR
3 38 (2.42%) ISO/IEC 27001
4 24 (1.53%) Cyber Essentials
5 19 (1.21%) QA
6 15 (0.95%) PMO
7 14 (0.89%) ISO 9001
8 12 (0.76%) Accessibility
9 6 (0.38%) HIPAA
10 5 (0.32%) NIST
11 2 (0.13%) COBIT
11 2 (0.13%) Disclosure Scotland
11 2 (0.13%) GRC
11 2 (0.13%) ISO/IEC 20000
12 1 (0.064%) HITRUST
12 1 (0.064%) ISO 14001
12 1 (0.064%) ISO 22301
12 1 (0.064%) NEBOSH
12 1 (0.064%) Sarbanes-Oxley
12 1 (0.064%) SOC 2
System Software
1 352 (22.41%) Active Directory
2 95 (6.05%) VMware Infrastructure
3 69 (4.39%) Hyper-V
4 44 (2.80%) Oracle RAC
5 38 (2.42%) KVM
6 32 (2.04%) Firmware
7 22 (1.40%) vSphere
8 16 (1.02%) VMware ESXi
8 16 (1.02%) XenApp
9 12 (0.76%) OpenSSH
10 10 (0.64%) Virtual Desktop
11 6 (0.38%) Virtual Machines
12 4 (0.25%) Docker
12 4 (0.25%) VMware Workstation
12 4 (0.25%) XenDesktop
13 2 (0.13%) Virtual Servers
14 1 (0.064%) Lustre
14 1 (0.064%) NFS
14 1 (0.064%) Slurm Workload Manager
Systems Management
1 88 (5.60%) Microsoft Intune
2 51 (3.25%) SCCM
3 45 (2.86%) Oracle RMAN
4 44 (2.80%) Data Guard
5 26 (1.65%) OpenSSO
5 26 (1.65%) Single Sign-On
6 20 (1.27%) Kubernetes
6 20 (1.27%) vCenter Server
7 18 (1.15%) WSUS
8 13 (0.83%) NetBackup
9 12 (0.76%) Backup Exec
9 12 (0.76%) IBM BigFix
9 12 (0.76%) PowerCLI
10 10 (0.64%) Terraform
11 7 (0.45%) SCOM
12 5 (0.32%) Active Directory Federation Services
12 5 (0.32%) Jamf Pro
12 5 (0.32%) Systems Management Server (SMS)
13 4 (0.25%) Cacti
13 4 (0.25%) FortiGate
Vendors
1 571 (36.35%) Microsoft
2 166 (10.57%) VMware
3 107 (6.81%) Oracle
4 100 (6.37%) Cisco
5 96 (6.11%) Dell
6 86 (5.47%) SAP
7 72 (4.58%) Remedy
8 71 (4.52%) ServiceNow
9 69 (4.39%) Citrix
10 62 (3.95%) HP
11 51 (3.25%) IBM
12 49 (3.12%) Sun
13 48 (3.06%) Apple
14 47 (2.99%) Salesforce
15 38 (2.42%) NetApp
16 32 (2.04%) Veeam
17 28 (1.78%) Sophos
18 27 (1.72%) Meraki
19 20 (1.27%) ConnectWise
20 18 (1.15%) Cognos