Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,000 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 81 123 182
Rank change year-on-year +42 +59 -52
Permanent jobs requiring a Support Engineer 2,236 1,645 1,542
As % of all permanent jobs advertised in the UK excluding London 3.12% 2.78% 2.14%
As % of the Job Titles category 3.29% 3.12% 2.24%
Number of salaries quoted 2,027 1,271 1,366
10th Percentile £24,000 £25,000 £22,625
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £32,000 £32,000 £31,500
Median % change year-on-year - +1.59% -
75th Percentile £40,000 £38,750 £40,000
90th Percentile £50,000 £47,500 £47,500
UK median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,946 52,777 68,977
% of permanent jobs with a recognized job title 94.85% 89.21% 95.73%
Number of salaries quoted 47,984 30,164 42,468
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,183 £50,000
Median % change year-on-year -5.98% +6.37% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 19 May 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +19 636 £34,500 +9.52% 182
Midlands +66 422 £30,000 - 90
North of England +43 408 £30,000 -2.25% 105
South West +28 365 £32,500 +0.78% 86
West Midlands +74 230 £30,000 -7.69% 50
East of England +24 218 £31,000 -2.92% 54
East Midlands +33 187 £30,000 +8.11% 40
Yorkshire +70 174 £32,500 +11.11% 38
North West +1 174 £28,000 -8.77% 60
Scotland -58 85 £28,250 -14.39% 25
North East +37 60 £32,500 -5.80% 7
Wales +35 58 £27,500 -8.33% 10
Northern Ireland +29 34 £35,000 -4.76% 6
Isle of Man - 12 £43,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 19 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 1,134 (50.72%) Windows
2 1,006 (44.99%) Microsoft
3 974 (43.56%) Microsoft 365
4 828 (37.03%) Active Directory
5 693 (30.99%) Azure
6 689 (30.81%) Social Skills
7 540 (24.15%) Windows Server
8 493 (22.05%) Customer Service
9 428 (19.14%) Problem-Solving
10 425 (19.01%) Firewall
11 389 (17.40%) VMware
12 334 (14.94%) ITIL
13 333 (14.89%) Microsoft Exchange
14 324 (14.49%) Windows 10
15 304 (13.60%) SharePoint
16 296 (13.24%) Microsoft Office
17 289 (12.92%) Hyper-V
18 286 (12.79%) VMware Infrastructure
19 270 (12.08%) SQL
20 256 (11.45%) Entra ID
21 250 (11.18%) Degree
22 248 (11.09%) Microsoft Intune
23 234 (10.47%) Linux
24 219 (9.79%) Driving Licence
25 198 (8.86%) DNS
26 196 (8.77%) Finance
27 191 (8.54%) SLA
28 189 (8.45%) SQL Server
29 181 (8.09%) Cisco
30 169 (7.56%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 333 (14.89%) Microsoft Exchange
2 304 (13.60%) SharePoint
3 28 (1.25%) IIS
4 22 (0.98%) Apache
5 16 (0.72%) Exchange Server 2013
6 13 (0.58%) Confluence
6 13 (0.58%) Exchange Server 2010
7 12 (0.54%) Exchange Server 2007
8 9 (0.40%) WebSphere
9 7 (0.31%) SharePoint 2010
9 7 (0.31%) SharePoint 2013
10 6 (0.27%) Exchange Server 2000
10 6 (0.27%) Tomcat
10 6 (0.27%) WordPress
11 4 (0.18%) JBoss
12 3 (0.13%) Jupyter
12 3 (0.13%) Skype for Business
13 2 (0.089%) Blackberry Enterprise Server
13 2 (0.089%) Exchange Server 2003
14 1 (0.045%) Site Server
Applications
1 296 (13.24%) Microsoft Office
2 92 (4.11%) Microsoft Excel
3 38 (1.70%) Microsoft PowerPoint
4 7 (0.31%) Spreadsheet
5 4 (0.18%) Microsoft Project
6 3 (0.13%) InfoPath
6 3 (0.13%) Trello
7 2 (0.089%) AutoCAD
7 2 (0.089%) Revit
8 1 (0.045%) MS Visio
Business Applications
1 5 (0.22%) Sage X3
1 5 (0.22%) Salesforce CRM
2 3 (0.13%) Dynamics CRM
3 2 (0.089%) Oracle Receivables
4 1 (0.045%) Dynamics AX
4 1 (0.045%) Dynamics NAV
4 1 (0.045%) JDE EnterpriseOne
4 1 (0.045%) Payment Gateway
4 1 (0.045%) Remedy ITSM
Cloud Services
1 974 (43.56%) Microsoft 365
2 693 (30.99%) Azure
3 256 (11.45%) Entra ID
4 126 (5.64%) OneDrive
5 111 (4.96%) AWS
6 46 (2.06%) GCP
7 38 (1.70%) SaaS
8 30 (1.34%) IaaS
9 28 (1.25%) Google Workspace
10 27 (1.21%) Mimecast
11 21 (0.94%) Power Platform
12 20 (0.89%) Dynamics 365
12 20 (0.89%) PaaS
13 17 (0.76%) OpenShift
14 11 (0.49%) WhatsApp
15 10 (0.45%) Azure Sentinel
16 8 (0.36%) Power Automate
17 7 (0.31%) Cloud Computing
17 7 (0.31%) PowerApps
18 5 (0.22%) Serverless
Communications & Networking
1 425 (19.01%) Firewall
2 198 (8.86%) DNS
3 162 (7.25%) DHCP
4 151 (6.75%) TCP/IP
5 150 (6.71%) WAN
6 149 (6.66%) Wi-Fi
7 139 (6.22%) VPN
8 132 (5.90%) LAN
9 126 (5.64%) Wireless
10 120 (5.37%) VoIP
11 117 (5.23%) SAN
12 97 (4.34%) VLAN
13 69 (3.09%) Remote Desktop
14 61 (2.73%) Internet
15 46 (2.06%) Network Security
16 25 (1.12%) NAS
17 22 (0.98%) Ethernet
17 22 (0.98%) PBX
18 17 (0.76%) LTE
18 17 (0.76%) Unified Communications
Database & Business Intelligence
1 189 (8.45%) SQL Server
2 57 (2.55%) MySQL
3 56 (2.50%) Amazon RDS
4 22 (0.98%) PostgreSQL
5 21 (0.94%) MongoDB
6 15 (0.67%) Relational Database
7 10 (0.45%) DB2
7 10 (0.45%) MariaDB
8 6 (0.27%) Power BI
9 5 (0.22%) Pentaho
10 4 (0.18%) Azure SQL Database
10 4 (0.18%) GIS
10 4 (0.18%) Oracle Database
11 3 (0.13%) Metabase
12 2 (0.089%) Crystal Reports
12 2 (0.089%) Oracle Reports
12 2 (0.089%) SQL Server Analysis Services
12 2 (0.089%) SQL Server Integration Services
12 2 (0.089%) SQL Server Reporting Services
Development Applications
1 60 (2.68%) JIRA
2 17 (0.76%) IBM UrbanCode
3 14 (0.63%) Eclipse
4 6 (0.27%) Bitbucket
5 3 (0.13%) GitLab
5 3 (0.13%) Octopus Deploy
5 3 (0.13%) TeamCity
5 3 (0.13%) Visual Studio Code
6 2 (0.089%) Git
6 2 (0.089%) HP UFT
6 2 (0.089%) Hudson
6 2 (0.089%) IntelliJ
6 2 (0.089%) JMeter
6 2 (0.089%) LoadRunner
6 2 (0.089%) MSTest
6 2 (0.089%) Selenium
6 2 (0.089%) Team Foundation Server
6 2 (0.089%) Visual Studio
7 1 (0.045%) Gradle
7 1 (0.045%) Jenkins
General
1 689 (30.81%) Social Skills
2 196 (8.77%) Finance
3 147 (6.57%) Analytical Skills
4 137 (6.13%) Telecoms
5 128 (5.72%) Manufacturing
6 123 (5.50%) Organisational Skills
7 86 (3.85%) Law
8 56 (2.50%) Documentation Skills
9 45 (2.01%) Electronics
10 44 (1.97%) Public Sector
11 41 (1.83%) Retail
12 40 (1.79%) Inclusion and Diversity
13 38 (1.70%) Marketing
14 33 (1.48%) Legal
15 25 (1.12%) Military
16 22 (0.98%) Banking
16 22 (0.98%) Presentation Skills
17 18 (0.81%) Automotive
18 17 (0.76%) Games
19 15 (0.67%) Back Office
Libraries, Frameworks & Software Standards
1 46 (2.06%) .NET
2 42 (1.88%) REST
3 40 (1.79%) Web Services
4 34 (1.52%) CSS
4 34 (1.52%) HTML
4 34 (1.52%) SOAP
5 19 (0.85%) XML
6 13 (0.58%) Ajax
6 13 (0.58%) AngularJS
6 13 (0.58%) JDBC
6 13 (0.58%) ODBC
6 13 (0.58%) XHTML
7 10 (0.45%) Kafka
8 9 (0.40%) LAPP Stack
9 8 (0.36%) HTML5
10 7 (0.31%) 802.1X
11 6 (0.27%) COM
12 5 (0.22%) jQuery
12 5 (0.22%) JSON
12 5 (0.22%) React
Miscellaneous
1 219 (9.79%) Driving Licence
2 60 (2.68%) Self-Motivation
3 59 (2.64%) Replication
4 50 (2.24%) Clustering
5 44 (1.97%) Data Centre
6 41 (1.83%) Management Information System
7 36 (1.61%) Onboarding
8 32 (1.43%) Enterprise Storage
8 32 (1.43%) Fat Client
8 32 (1.43%) Thin Client
9 31 (1.39%) Public Cloud
10 27 (1.21%) Enterprise Software
11 25 (1.12%) CCTV
12 21 (0.94%) Smartphone
13 20 (0.89%) iPhone
14 16 (0.72%) Client/Server
15 13 (0.58%) CMDB
15 13 (0.58%) iPad
15 13 (0.58%) PKI
16 11 (0.49%) Linux Command Line
Operating Systems
1 1,134 (50.72%) Windows
2 540 (24.15%) Windows Server
3 324 (14.49%) Windows 10
4 234 (10.47%) Linux
5 111 (4.96%) Mac OS
6 109 (4.87%) Windows Server 2012
7 91 (4.07%) Windows Server 2016
8 76 (3.40%) Windows Server 2019
9 62 (2.77%) Android
10 59 (2.64%) Windows 7
11 53 (2.37%) Apple iOS
12 33 (1.48%) AIX
12 33 (1.48%) Unix
13 29 (1.30%) Windows Server 2008
14 22 (0.98%) CentOS
15 19 (0.85%) Windows 8
16 16 (0.72%) Ubuntu
17 14 (0.63%) Mac OS X
18 10 (0.45%) VMS
19 9 (0.40%) Debian
Processes & Methodologies
1 493 (22.05%) Customer Service
2 428 (19.14%) Problem-Solving
3 334 (14.94%) ITIL
4 158 (7.07%) Infrastructure Engineering
5 105 (4.70%) Cybersecurity
6 100 (4.47%) Incident Management
7 94 (4.20%) Continuous Improvement
8 89 (3.98%) Customer Experience
9 86 (3.85%) Mentoring
9 86 (3.85%) Service Management
10 83 (3.71%) Customer Requirements
10 83 (3.71%) Service Delivery
11 79 (3.53%) Agile
12 78 (3.49%) Time Management
13 63 (2.82%) Computer Science
14 61 (2.73%) Project Delivery
15 57 (2.55%) Break/Fix
16 54 (2.42%) Change Management
16 54 (2.42%) Migration
17 52 (2.33%) OO
Programming Languages
1 270 (12.08%) SQL
2 122 (5.46%) PowerShell
3 58 (2.59%) Java
4 57 (2.55%) C#
5 50 (2.24%) Python
6 39 (1.74%) VB
7 37 (1.65%) JavaScript
8 25 (1.12%) C
9 23 (1.03%) C++
10 17 (0.76%) Groovy
11 16 (0.72%) Bash
12 15 (0.67%) PL/SQL
13 14 (0.63%) Perl
14 10 (0.45%) ActionScript
15 9 (0.40%) Shell Script
15 9 (0.40%) T-SQL
16 8 (0.36%) PHP
17 5 (0.22%) VBA
18 4 (0.18%) VBScript
19 3 (0.13%) Apex Code
Qualifications
1 250 (11.18%) Degree
2 169 (7.56%) Microsoft Certification
3 154 (6.89%) Security Cleared
4 83 (3.71%) SC Cleared
5 77 (3.44%) Cisco Certification
6 74 (3.31%) CCNA
7 70 (3.13%) DBS Check
8 54 (2.42%) Computer Science Degree
9 45 (2.01%) A+ Certification
9 45 (2.01%) MCP
10 44 (1.97%) ITIL Certification
11 40 (1.79%) DV Cleared
12 36 (1.61%) Azure Certification
12 36 (1.61%) Network+ Certification
13 32 (1.43%) HNC
14 30 (1.34%) MCSE
15 20 (0.89%) BPSS Clearance
15 20 (0.89%) HND
16 18 (0.81%) MCSA
17 12 (0.54%) MCITP
Quality Assurance & Compliance
1 191 (8.54%) SLA
2 56 (2.50%) GDPR
3 19 (0.85%) Cyber Essentials
3 19 (0.85%) PCI DSS
4 11 (0.49%) ISO/IEC 27001
5 6 (0.27%) QA
6 4 (0.18%) Accessibility
7 2 (0.089%) ISO 14001
7 2 (0.089%) ISO 9001
7 2 (0.089%) NIST
8 1 (0.045%) GxP
System Software
1 828 (37.03%) Active Directory
2 289 (12.92%) Hyper-V
3 286 (12.79%) VMware Infrastructure
4 62 (2.77%) VMware ESXi
5 39 (1.74%) vSphere
6 25 (1.12%) Virtual Desktop
7 22 (0.98%) XenApp
8 21 (0.94%) KVM
9 18 (0.81%) Firmware
9 18 (0.81%) Virtual Machines
10 13 (0.58%) Terminal Services
11 10 (0.45%) Docker
11 10 (0.45%) OpenSSH
11 10 (0.45%) XenDesktop
12 8 (0.36%) VMware Workstation
13 6 (0.27%) NFS
14 5 (0.22%) Virtual Servers
14 5 (0.22%) VMware NSX
15 4 (0.18%) Citrix Hypervisor
16 2 (0.089%) VMware Server
Systems Management
1 248 (11.09%) Microsoft Intune
2 124 (5.55%) SCCM
3 23 (1.03%) Jamf Pro
4 22 (0.98%) vCenter Server
5 17 (0.76%) Ansible
5 17 (0.76%) Backup Exec
5 17 (0.76%) Progress Chef
5 17 (0.76%) Terraform
6 13 (0.58%) Cisco CUCM
6 13 (0.58%) NetBackup
6 13 (0.58%) ServiceCenter
6 13 (0.58%) WMI
7 10 (0.45%) Autotask
7 10 (0.45%) Failover Clustering
7 10 (0.45%) Grafana
7 10 (0.45%) IBM BigFix
7 10 (0.45%) PowerCLI
7 10 (0.45%) SCOM
8 8 (0.36%) Microsoft Clustering
8 8 (0.36%) Microsoft Data Protection Manager
Vendors
1 1,006 (44.99%) Microsoft
2 389 (17.40%) VMware
3 181 (8.09%) Cisco
4 156 (6.98%) Citrix
5 120 (5.37%) Veeam
6 93 (4.16%) Apple
7 92 (4.11%) HP
8 69 (3.09%) Dell
8 69 (3.09%) Oracle
9 63 (2.82%) Google
9 63 (2.82%) Sophos
10 48 (2.15%) IBM
10 48 (2.15%) Meraki
11 33 (1.48%) Draytek
11 33 (1.48%) Fortinet
12 29 (1.30%) SAP
13 28 (1.25%) ConnectWise
14 26 (1.16%) Aruba
14 26 (1.16%) Splunk
15 25 (1.12%) Salesforce