Support Technician Jobs in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 239 468 585
Rank change year-on-year +229 +117 -91
Permanent jobs requiring a Support Technician 869 317 301
As % of all permanent jobs advertised in the UK excluding London 1.17% 0.55% 0.41%
As % of the Job Titles category 1.24% 0.61% 0.43%
Number of salaries quoted 742 196 247
10th Percentile £21,250 £22,500 £20,250
25th Percentile £23,906 £24,750 £22,515
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £33,375 £28,750
90th Percentile £33,750 £36,500 £31,000
UK median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 70,239 51,739 70,521
% of permanent jobs with a recognized job title 94.92% 89.07% 95.69%
Number of salaries quoted 49,597 29,705 42,866
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Technician in the UK excluding London.

Salary trend for Support Technician in the UK excluding London

Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 28 May 2024.

Salary histogram for Support Technician in the UK excluding London

Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +149 243 £27,000 -14.29% 45
North of England +118 194 £27,500 -6.15% 36
East of England +105 171 £26,500 -3.64% 14
Midlands +116 158 £26,000 +4.00% 32
Yorkshire +152 100 £26,500 -2.24% 15
East Midlands +58 87 £26,000 +8.33% 20
North West +6 79 £28,000 -20.00% 16
West Midlands +59 65 £26,000 +1.66% 12
South West -32 48 £27,500 - 20
Scotland -38 34 £24,000 -20.00% 11
Wales +17 19 £24,500 -10.91% 9
North East +6 15 £30,000 - 5
Northern Ireland +20 2 £29,500 - 2
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 28 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Technician in the job title.

1 363 (41.77%) Windows
2 362 (41.66%) Microsoft 365
3 347 (39.93%) Microsoft
4 269 (30.96%) Customer Service
5 265 (30.49%) Social Skills
6 238 (27.39%) Active Directory
7 211 (24.28%) Problem-Solving
8 149 (17.15%) Windows Server
9 131 (15.07%) Microsoft Office
10 111 (12.77%) Windows 10
11 107 (12.31%) Azure
12 99 (11.39%) Driving Licence
13 79 (9.09%) Microsoft Exchange
14 75 (8.63%) DNS
15 73 (8.40%) Firewall
16 70 (8.06%) ITIL
17 68 (7.83%) Wireless
18 65 (7.48%) TCP/IP
19 61 (7.02%) DHCP
19 61 (7.02%) VMware
20 60 (6.90%) Entra ID
21 57 (6.56%) Google
22 56 (6.44%) Degree
23 54 (6.21%) Manufacturing
24 51 (5.87%) Finance
24 51 (5.87%) Time Management
25 49 (5.64%) ITSM
26 48 (5.52%) SLA
27 44 (5.06%) SharePoint
28 42 (4.83%) VMware Infrastructure

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (9.09%) Microsoft Exchange
2 44 (5.06%) SharePoint
3 6 (0.69%) Exchange Server 2007
3 6 (0.69%) Exchange Server 2010
3 6 (0.69%) Exchange Server 2013
4 5 (0.58%) Confluence
5 3 (0.35%) IIS
6 2 (0.23%) Resin
7 1 (0.12%) Apache
Applications
1 131 (15.07%) Microsoft Office
2 13 (1.50%) Microsoft Excel
3 1 (0.12%) Microsoft PowerPoint
Business Applications
1 5 (0.58%) Sage 200
1 5 (0.58%) Sage 50
1 5 (0.58%) Sage CRM
2 2 (0.23%) Dynamics NAV
Cloud Services
1 362 (41.66%) Microsoft 365
2 107 (12.31%) Azure
3 60 (6.90%) Entra ID
4 24 (2.76%) Google Workspace
5 16 (1.84%) AWS
6 10 (1.15%) WhatsApp
7 8 (0.92%) OneDrive
8 6 (0.69%) IaaS
9 5 (0.58%) ChatGPT
10 4 (0.46%) Power Platform
11 2 (0.23%) Azure Sentinel
11 2 (0.23%) Dropbox
11 2 (0.23%) Google Drive
11 2 (0.23%) SaaS
12 1 (0.12%) Adobe Creative Cloud
12 1 (0.12%) GCP
12 1 (0.12%) Miro
Communications & Networking
1 75 (8.63%) DNS
2 73 (8.40%) Firewall
3 68 (7.83%) Wireless
4 65 (7.48%) TCP/IP
5 61 (7.02%) DHCP
6 40 (4.60%) LAN
7 35 (4.03%) Wi-Fi
8 24 (2.76%) WAN
9 23 (2.65%) VPN
10 22 (2.53%) Internet
11 19 (2.19%) VLAN
11 19 (2.19%) VoIP
12 14 (1.61%) Ethernet
12 14 (1.61%) Network Security
13 8 (0.92%) FTP
14 7 (0.81%) MPLS
15 6 (0.69%) Broadband
15 6 (0.69%) IMAP
15 6 (0.69%) SD-WAN
16 5 (0.58%) Fibre Channel
Database & Business Intelligence
1 7 (0.81%) SQL Server
2 6 (0.69%) PostgreSQL
3 4 (0.46%) Power BI
4 1 (0.12%) Tableau
Development Applications
1 5 (0.58%) JIRA
General
1 265 (30.49%) Social Skills
2 54 (6.21%) Manufacturing
3 51 (5.87%) Finance
4 37 (4.26%) Analytical Skills
5 29 (3.34%) Retail
6 26 (2.99%) Organisational Skills
7 18 (2.07%) Inclusion and Diversity
8 15 (1.73%) Public Sector
9 12 (1.38%) Local Government
10 10 (1.15%) Marketing
10 10 (1.15%) Multimedia
11 9 (1.04%) Legal
12 8 (0.92%) Law
13 7 (0.81%) Automotive
14 6 (0.69%) Telecoms
15 5 (0.58%) Electronics
15 5 (0.58%) Publishing
16 3 (0.35%) Advertising
16 3 (0.35%) Aviation
16 3 (0.35%) Fire and Rescue
Libraries, Frameworks & Software Standards
1 3 (0.35%) CSS
1 3 (0.35%) HTML
2 2 (0.23%) EDI
3 1 (0.12%) .NET
Miscellaneous
1 99 (11.39%) Driving Licence
2 34 (3.91%) Self-Motivation
3 24 (2.76%) CCTV
4 19 (2.19%) Management Information System
4 19 (2.19%) Onboarding
5 16 (1.84%) Data Centre
6 15 (1.73%) NHS
7 14 (1.61%) Video Conferencing
8 8 (0.92%) LIMS
9 7 (0.81%) EPoS
9 7 (0.81%) Handset
9 7 (0.81%) Interactive Media
9 7 (0.81%) Replication
10 6 (0.69%) Analytical Mindset
10 6 (0.69%) Social Media
11 5 (0.58%) Clustering
12 4 (0.46%) Educational Technology
12 4 (0.46%) Mobile Computing
13 3 (0.35%) Renewable Energy
13 3 (0.35%) Virtual Team
Operating Systems
1 363 (41.77%) Windows
2 149 (17.15%) Windows Server
3 111 (12.77%) Windows 10
4 33 (3.80%) Linux
5 22 (2.53%) Apple iOS
6 21 (2.42%) Android
7 20 (2.30%) Windows Server 2016
8 13 (1.50%) Mac OS
9 12 (1.38%) Windows Server 2019
10 11 (1.27%) Windows 7
11 8 (0.92%) Unix
11 8 (0.92%) Windows 8
11 8 (0.92%) Windows Server 2012
12 6 (0.69%) Windows Server 2008
13 5 (0.58%) Red Hat Enterprise Linux
14 2 (0.23%) Ubuntu
Processes & Methodologies
1 269 (30.96%) Customer Service
2 211 (24.28%) Problem-Solving
3 70 (8.06%) ITIL
4 51 (5.87%) Time Management
5 49 (5.64%) ITSM
6 42 (4.83%) Cybersecurity
7 39 (4.49%) Service Management
8 28 (3.22%) Mathematics
9 26 (2.99%) Service Delivery
10 24 (2.76%) CRM
11 22 (2.53%) Coaching
11 22 (2.53%) Collaborative Working
12 19 (2.19%) Logistics
12 19 (2.19%) Preventative Maintenance
13 18 (2.07%) Information Security
14 15 (1.73%) Asset Management
14 15 (1.73%) Change Management
14 15 (1.73%) Configuration Management
14 15 (1.73%) Migration
14 15 (1.73%) Project Management
Programming Languages
1 32 (3.68%) PowerShell
2 25 (2.88%) SQL
3 5 (0.58%) T-SQL
4 1 (0.12%) C#
4 1 (0.12%) Java
Qualifications
1 56 (6.44%) Degree
2 41 (4.72%) DBS Check
3 39 (4.49%) A+ Certification
4 33 (3.80%) Microsoft Certification
5 21 (2.42%) Security Cleared
6 17 (1.96%) SC Cleared
7 16 (1.84%) CCNA
7 16 (1.84%) Cisco Certification
8 10 (1.15%) MCP
9 9 (1.04%) MCSE
9 9 (1.04%) Network+ Certification
10 7 (0.81%) ITIL Foundation Certificate
10 7 (0.81%) MCITP
11 5 (0.58%) MCSA
12 4 (0.46%) ITIL Certification
13 3 (0.35%) Computer Science Degree
14 2 (0.23%) BPSS Clearance
14 2 (0.23%) DV Cleared
14 2 (0.23%) HNC
14 2 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (5.52%) SLA
2 25 (2.88%) GDPR
3 7 (0.81%) Cyber Essentials
3 7 (0.81%) Cyber Essentials PLUS
4 4 (0.46%) QA
5 2 (0.23%) Accessibility
5 2 (0.23%) ISO/IEC 27001
6 1 (0.12%) ISO 14001
6 1 (0.12%) ISO 9001
System Software
1 238 (27.39%) Active Directory
2 42 (4.83%) VMware Infrastructure
3 31 (3.57%) Hyper-V
4 10 (1.15%) Virtual Machines
5 9 (1.04%) vSphere
6 5 (0.58%) Terminal Services
6 5 (0.58%) VMware ESXi
7 3 (0.35%) Virtual Servers
8 2 (0.23%) BitLocker
8 2 (0.23%) Virtual Desktop
9 1 (0.12%) Microsoft Virtual Server
Systems Management
1 42 (4.83%) Microsoft Intune
2 11 (1.27%) SCCM
3 5 (0.58%) Active Directory Federation Services
3 5 (0.58%) McAfee ePO
3 5 (0.58%) Microsoft Clustering
3 5 (0.58%) SCOM
4 4 (0.46%) AirWatch
5 3 (0.35%) Autotask
5 3 (0.35%) Microsoft Data Protection Manager
5 3 (0.35%) SCDPM
5 3 (0.35%) SmoothWall
6 2 (0.23%) FortiGate
6 2 (0.23%) Jamf Pro
6 2 (0.23%) PaperCut
7 1 (0.12%) Graylog
7 1 (0.12%) WSUS
Vendors
1 347 (39.93%) Microsoft
2 61 (7.02%) VMware
3 57 (6.56%) Google
4 31 (3.57%) Apple
5 20 (2.30%) Cisco
6 16 (1.84%) Veeam
7 15 (1.73%) Sage
8 9 (1.04%) Ubiquiti
9 8 (0.92%) Meraki
9 8 (0.92%) Sophos
10 7 (0.81%) Citrix
10 7 (0.81%) Datto
11 6 (0.69%) Acronis
11 6 (0.69%) ConnectWise
11 6 (0.69%) ESET
11 6 (0.69%) Facebook
11 6 (0.69%) Sun
12 5 (0.58%) Dell
12 5 (0.58%) Draytek
12 5 (0.58%) HubSpot