Second Line Support
UK
The median Second Line Support salary in the UK is £31,000 per year according to job vacancies posted during the 6 months to 17 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 17 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 350 | 383 | 527 |
| Rank change year-on-year | +33 | +144 | -58 |
| Permanent jobs requiring a 2nd Line Support | 787 | 850 | 1,031 |
| As % of all permanent jobs advertised in the UK | 0.79% | 0.86% | 0.64% |
| As % of the Job Titles category | 0.83% | 0.94% | 0.67% |
| Number of salaries quoted | 727 | 768 | 936 |
| 10th Percentile | £26,000 | £25,000 | £24,250 |
| 25th Percentile | £27,250 | £27,500 | £26,250 |
| Median annual salary (50th Percentile) | £31,000 | £31,500 | £30,000 |
| Median % change year-on-year | -1.59% | +5.00% | +7.14% |
| 75th Percentile | £35,250 | £36,500 | £35,000 |
| 90th Percentile | £40,000 | £40,000 | £38,750 |
| UK excluding London median annual salary | £30,000 | £30,500 | £28,000 |
| % change year-on-year | -1.64% | +8.93% | +1.82% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 94,483 | 90,798 | 154,064 |
| % of permanent jobs with a recognized job title | 94.68% | 91.49% | 96.09% |
| Number of salaries quoted | 67,539 | 57,358 | 84,412 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,526 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support.
2nd Line Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Support over the 6 months to 17 May 2024.
2nd Line Support
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +36 | 712 | £31,250 | -2.34% | 139 |
| UK excluding London | +23 | 642 | £30,000 | -1.64% | 121 |
| South East | -31 | 170 | £30,000 | -1.64% | 41 |
| Work from Home | -6 | 156 | £31,500 | -0.79% | 54 |
| North of England | +54 | 131 | £30,000 | +5.26% | 15 |
| London | -8 | 125 | £35,000 | +6.72% | 32 |
| East of England | +62 | 105 | £31,000 | -4.62% | 19 |
| Midlands | +21 | 100 | £29,500 | +1.72% | 23 |
| South West | 0 | 83 | £33,500 | -4.29% | 15 |
| North West | +2 | 64 | £29,500 | +3.51% | 7 |
| West Midlands | +18 | 61 | £29,500 | +7.27% | 17 |
| Yorkshire | +68 | 45 | £31,250 | +9.65% | 7 |
| East Midlands | +15 | 39 | £29,500 | -1.67% | 6 |
| Scotland | -48 | 39 | £29,000 | +11.54% | 4 |
| North East | +8 | 22 | £32,250 | -0.77% | 1 |
| Wales | +17 | 12 | £27,500 | - | 6 |
| Northern Ireland | +23 | 2 | £38,750 | +21.09% |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 17 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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