Break/Fix
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 683 788 981
Rank change year-on-year +105 +193 -140
Permanent jobs citing Break/Fix 200 186 256
As % of all permanent jobs advertised in the UK 0.20% 0.18% 0.16%
As % of the Processes & Methodologies category 0.24% 0.19% 0.17%
Number of salaries quoted 180 143 177
10th Percentile £25,760 £24,100 £22,500
25th Percentile £27,500 £27,500 £25,750
Median annual salary (50th Percentile) £29,605 £42,500 £31,000
Median % change year-on-year -30.34% +37.10% +3.33%
75th Percentile £41,063 £60,000 £40,000
90th Percentile £59,000 £74,000 £58,750
UK excluding London median annual salary £29,290 £29,500 £29,000
% change year-on-year -0.71% +1.72% -1.69%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,735 96,775 152,013
As % of all permanent jobs advertised in the UK 85.57% 95.60% 95.70%
Number of salaries quoted 59,708 57,079 82,921
10th Percentile £29,000 £34,000 £33,740
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,000 £60,000
Median % change year-on-year -9.84% +1.67% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Salary Trend

3-month moving average salary quoted in jobs citing Break/Fix.

Salary trend for Break/Fix in the UK

Break/Fix
Salary Histogram

Salary distribution for jobs citing Break/Fix over the 6 months to 13 May 2024.

Salary histogram for Break/Fix in the UK

Break/Fix
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the UK over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +116 176 £30,000 -29.41% 73
UK excluding London +60 159 £29,290 -0.71% 75
South East +27 43 £31,500 - 18
London +68 38 £37,500 -28.57% 14
East of England +34 31 £34,000 -20.00% 15
North of England +57 25 £28,000 +14.29% 9
Midlands +14 23 £27,750 +13.27% 5
Work from Home +44 22 £33,500 -33.00% 4
West Midlands +32 22 £27,750 +15.63% 1
North West +10 16 £28,001 +14.29% 8
South West -14 16 £29,605 +3.88% 13
Wales +28 15 £28,290 +23.00%
North East 0 7 £28,000 -6.67%
Northern Ireland - 5 £28,000 -
Yorkshire +80 2 £29,000 +26.09% 1
East Midlands -6 1 - - 4
Scotland -60 1 £25,000 -18.70% 18

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.50%) Microsoft Exchange
1 15 (7.50%) SharePoint
2 9 (4.50%) CMS
3 4 (2.00%) Exchange Server 2007
3 4 (2.00%) Exchange Server 2010
3 4 (2.00%) Exchange Server 2013
4 2 (1.00%) IIS
5 1 (0.50%) Blackberry Enterprise Server
5 1 (0.50%) Confluence
5 1 (0.50%) Skype for Business
Applications
1 42 (21.00%) Microsoft Office
2 30 (15.00%) Microsoft Excel
3 28 (14.00%) Microsoft PowerPoint
Business Applications
1 1 (0.50%) Eikon
1 1 (0.50%) Remedy ITSM
Cloud Services
1 65 (32.50%) Azure
2 62 (31.00%) Microsoft 365
3 43 (21.50%) Entra ID
4 28 (14.00%) OneDrive
5 12 (6.00%) OCI
6 7 (3.50%) Mimecast
7 5 (2.50%) IaaS
8 2 (1.00%) Azure ExpressRoute
8 2 (1.00%) Azure Storage
8 2 (1.00%) Google Workspace
8 2 (1.00%) Nutanix
9 1 (0.50%) Dropbox
9 1 (0.50%) Google Drive
Communications & Networking
1 28 (14.00%) Remote Desktop
2 27 (13.50%) DNS
3 25 (12.50%) DHCP
4 20 (10.00%) Firewall
5 19 (9.50%) Structured Cabling
6 14 (7.00%) SAN
7 12 (6.00%) VPN
8 11 (5.50%) Wi-Fi
9 9 (4.50%) TCP/IP
10 6 (3.00%) WAN
11 5 (2.50%) LAN
12 2 (1.00%) Cisco IOS
12 2 (1.00%) Fibre Channel
12 2 (1.00%) Internet
12 2 (1.00%) NetScaler
12 2 (1.00%) Skype
13 1 (0.50%) Intranet
13 1 (0.50%) NAS
13 1 (0.50%) Wireless
Database & Business Intelligence
1 2 (1.00%) Amazon RDS
1 2 (1.00%) SQL Server
2 1 (0.50%) Elasticsearch
2 1 (0.50%) Hazelcast
2 1 (0.50%) MongoDB
2 1 (0.50%) MySQL
Development Applications
1 1 (0.50%) JIRA
1 1 (0.50%) Snyk
General
1 116 (58.00%) Social Skills
2 46 (23.00%) Organisational Skills
3 30 (15.00%) Analytical Skills
4 28 (14.00%) Finance
5 27 (13.50%) Retail
6 14 (7.00%) Law
7 13 (6.50%) Telecoms
8 11 (5.50%) Marketing
9 5 (2.50%) Inclusion and Diversity
9 5 (2.50%) Legal
10 4 (2.00%) Public Sector
11 2 (1.00%) Aerospace
11 2 (1.00%) Banking
11 2 (1.00%) Financial Institution
11 2 (1.00%) Front Office
12 1 (0.50%) Electronics
12 1 (0.50%) Local Government
12 1 (0.50%) Manufacturing
Job Titles
1 59 (29.50%) Support Engineer
2 56 (28.00%) Senior
3 43 (21.50%) Desktop Support
4 38 (19.00%) Desktop Engineer
4 38 (19.00%) Desktop Support Engineer
5 36 (18.00%) Field Engineer
6 35 (17.50%) Field Service Engineer
7 29 (14.50%) Hardware Engineer
8 25 (12.50%) Senior Field Engineer
9 24 (12.00%) IT Support
9 24 (12.00%) Senior Field Service Engineer
10 19 (9.50%) IT Engineer
11 15 (7.50%) IT Support Engineer
12 13 (6.50%) Technical Engineer
13 12 (6.00%) Data Centre Engineer
13 12 (6.00%) Infrastructure Engineer
14 10 (5.00%) Analyst
14 10 (5.00%) Data Engineer
14 10 (5.00%) Senior Data Engineer
15 9 (4.50%) Field Hardware Engineer
Libraries, Frameworks & Software Standards
1 2 (1.00%) ARM Templates
2 1 (0.50%) .NET
2 1 (0.50%) AngularJS
2 1 (0.50%) Apache Camel
2 1 (0.50%) ASP.NET
2 1 (0.50%) ASP.NET MVC
2 1 (0.50%) Elastic Stack
2 1 (0.50%) Flash
2 1 (0.50%) HTML
2 1 (0.50%) Node.js
2 1 (0.50%) REST
2 1 (0.50%) SOAP
2 1 (0.50%) Spring
2 1 (0.50%) XML
Miscellaneous
1 51 (25.50%) Driving Licence
2 36 (18.00%) Self-Motivation
3 28 (14.00%) EPoS
4 24 (12.00%) Data Centre
5 11 (5.50%) Smartphone
6 10 (5.00%) Onboarding
7 9 (4.50%) Digital Signage
8 7 (3.50%) Management Information System
9 5 (2.50%) Video Conferencing
10 3 (1.50%) Enterprise Storage
10 3 (1.50%) Hedge funds
10 3 (1.50%) PKI
10 3 (1.50%) Replication
11 2 (1.00%) Blackberry
11 2 (1.00%) Digital Media
11 2 (1.00%) Hybrid Cloud
11 2 (1.00%) iPad
12 1 (0.50%) EMC VMAX
12 1 (0.50%) Mobile App
12 1 (0.50%) Social Media
Operating Systems
1 145 (72.50%) Windows
2 39 (19.50%) Windows 10
3 27 (13.50%) Windows Server
4 18 (9.00%) Windows Server 2016
5 17 (8.50%) Windows 7
5 17 (8.50%) Windows Server 2012
6 14 (7.00%) Linux
6 14 (7.00%) Windows Server 2019
7 13 (6.50%) Windows XP
8 10 (5.00%) Android
9 5 (2.50%) Windows Server 2008
10 4 (2.00%) Windows Vista
11 2 (1.00%) Apple iOS
11 2 (1.00%) Mac OS
11 2 (1.00%) Mac OS X
12 1 (0.50%) Unix
12 1 (0.50%) Windows Server 2003
Processes & Methodologies
1 73 (36.50%) Customer Service
2 66 (33.00%) Problem-Solving
3 65 (32.50%) ITIL
4 37 (18.50%) Time Management
5 32 (16.00%) Ticket Management
6 26 (13.00%) Innovative Thinking
7 21 (10.50%) Project Management
8 16 (8.00%) Asset Management
9 15 (7.50%) Disaster Recovery
9 15 (7.50%) Server Management
10 14 (7.00%) Performance Tuning
11 13 (6.50%) IT Asset Management
11 13 (6.50%) Preventative Maintenance
12 12 (6.00%) Converged Infrastructure
12 12 (6.00%) Infrastructure Engineering
12 12 (6.00%) Performance Monitoring
12 12 (6.00%) Proactive Monitoring
12 12 (6.00%) Storage Management
13 11 (5.50%) Content Management
13 11 (5.50%) Mobile Device Management
Programming Languages
1 14 (7.00%) PowerShell
2 1 (0.50%) Bash
2 1 (0.50%) C#
2 1 (0.50%) Java
2 1 (0.50%) JavaScript
2 1 (0.50%) Python
Qualifications
1 55 (27.50%) Security Cleared
2 51 (25.50%) SC Cleared
3 27 (13.50%) Degree
3 27 (13.50%) DV Cleared
4 26 (13.00%) A+ Certification
5 22 (11.00%) BPSS Clearance
5 22 (11.00%) Microsoft Certification
6 20 (10.00%) Cisco Certification
7 19 (9.50%) CCNA
8 17 (8.50%) MCP
9 12 (6.00%) CCNP
10 6 (3.00%) MCSE
11 5 (2.50%) MCSA
11 5 (2.50%) Server+ Certification
12 3 (1.50%) Network+ Certification
13 2 (1.00%) HND
13 2 (1.00%) ITIL Foundation Certificate
13 2 (1.00%) NVQ Level 4
13 2 (1.00%) VMware Certified Professional (VCP)
14 1 (0.50%) (ISC)2 CCSP
Quality Assurance & Compliance
1 52 (26.00%) SLA
2 13 (6.50%) GDPR
3 9 (4.50%) Cyber Essentials
4 2 (1.00%) Accessibility
4 2 (1.00%) ISO/IEC 15288
5 1 (0.50%) QA
System Software
1 101 (50.50%) Active Directory
2 19 (9.50%) Firmware
3 17 (8.50%) VMware Infrastructure
4 15 (7.50%) VMware ESXi
5 12 (6.00%) Hyper-V
6 3 (1.50%) Virtual Machines
6 3 (1.50%) Virtual Servers
7 2 (1.00%) vSphere
8 1 (0.50%) Veritas Cluster Server
Systems Management
1 46 (23.00%) Microsoft Intune
2 37 (18.50%) SCCM
3 15 (7.50%) SCOM
3 15 (7.50%) vCenter Server
3 15 (7.50%) WSUS
4 14 (7.00%) NetBackup
5 12 (6.00%) EMC NetWorker
6 9 (4.50%) Jamf Pro
7 3 (1.50%) McAfee ePO
8 2 (1.00%) HP SIM
8 2 (1.00%) PowerCLI
8 2 (1.00%) SCOrch
8 2 (1.00%) Single Sign-On
8 2 (1.00%) vRealize
8 2 (1.00%) vRealize Orchestrator
9 1 (0.50%) Active Directory Federation Services
9 1 (0.50%) Avamar
9 1 (0.50%) Kibana
9 1 (0.50%) OfficeScan
9 1 (0.50%) Trend Micro Deep Security
Vendors
1 119 (59.50%) Microsoft
2 59 (29.50%) Dell
3 56 (28.00%) HP
4 37 (18.50%) IBM
5 20 (10.00%) VMware
6 17 (8.50%) Cisco
6 17 (8.50%) EMC
6 17 (8.50%) NetApp
6 17 (8.50%) Oracle
7 15 (7.50%) 3PAR
8 14 (7.00%) Veeam
9 13 (6.50%) Palo Alto
9 13 (6.50%) Symantec
10 12 (6.00%) Extreme Networks
10 12 (6.00%) Juniper
10 12 (6.00%) McAfee
11 10 (5.00%) MobileIron
12 7 (3.50%) Apple
13 5 (2.50%) SolarWinds
13 5 (2.50%) Sun