Customer Relationship Management Manager
UK

The median Customer Relationship Management Manager salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 22 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 829 899 1195
Rank change year-on-year +70 +296 -354
Permanent jobs requiring a CRM Manager 67 55 62
As % of all permanent jobs advertised in the UK 0.067% 0.056% 0.038%
As % of the Job Titles category 0.071% 0.061% 0.039%
Number of salaries quoted 62 42 49
10th Percentile £40,000 £41,375 £42,500
25th Percentile £42,500 £52,500 £52,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +14.29%
75th Percentile £68,438 £70,313 £77,500
90th Percentile £84,700 £87,000 £81,500
UK excluding London median annual salary £46,250 £60,000 £57,500
% change year-on-year -22.92% +4.35% +27.78%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,762 90,274 156,976
% of permanent jobs with a recognized job title 94.70% 91.49% 96.08%
Number of salaries quoted 67,687 56,956 84,572
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,500 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,000
% change year-on-year -6.54% +7.00% +5.26%

CRM Manager
Job Vacancy Trend

Job postings that featured CRM Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Manager in the UK

CRM Manager
Salary Trend

3-month moving average salary quoted in jobs citing CRM Manager.

Salary trend for CRM Manager in the UK

CRM Manager
Salary Histogram

Salary distribution for jobs citing CRM Manager over the 6 months to 22 May 2024.

Salary histogram for CRM Manager in the UK

CRM Manager
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Manager within the UK over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +87 65 £54,500 -9.17% 29
UK excluding London +16 35 £46,250 -22.92% 25
Work from Home +73 34 £55,000 -8.33% 10
London +116 29 £55,000 -9.84% 5
South East +5 14 £52,500 -12.50% 5
South West -7 9 £40,000 -27.27% 1
North West - 6 £41,234 - 7
East of England - 6 £67,500 - 3
North of England - 6 £41,234 - 13

CRM Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 22 May 2024, CRM Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Manager in the job title.

1 67 (100.00%) CRM
2 29 (43.28%) Dynamics CRM
3 28 (41.79%) Marketing
3 28 (41.79%) Microsoft
4 24 (35.82%) Agile
5 23 (34.33%) Salesforce
6 21 (31.34%) Dynamics 365
7 18 (26.87%) Power Platform
8 17 (25.37%) Project Management
9 12 (17.91%) Social Skills
10 11 (16.42%) ERP
10 11 (16.42%) Degree
10 11 (16.42%) Analytical Skills
11 10 (14.93%) Power BI
11 10 (14.93%) Project Delivery
12 9 (13.43%) Decision-Making
12 9 (13.43%) Problem-Solving
12 9 (13.43%) Stakeholder Management
13 8 (11.94%) Microsoft Office
13 8 (11.94%) Salesforce CRM
13 8 (11.94%) Mentoring
13 8 (11.94%) Analytics
13 8 (11.94%) Customer Engagement
13 8 (11.94%) Continuous Improvement
14 7 (10.45%) Business Intelligence
14 7 (10.45%) Finance
15 6 (8.96%) Product Ownership
15 6 (8.96%) Customer Service
15 6 (8.96%) Roadmaps
15 6 (8.96%) Power Automate

CRM Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.97%) Microsoft Exchange
2 1 (1.49%) CMS
Applications
1 8 (11.94%) Microsoft Office
Business Applications
1 29 (43.28%) Dynamics CRM
2 8 (11.94%) Salesforce CRM
3 2 (2.99%) NetSuite
3 2 (2.99%) Raiser’s Edge
3 2 (2.99%) SAP CX
4 1 (1.49%) SAP CRM
4 1 (1.49%) Shopify
Cloud Services
1 21 (31.34%) Dynamics 365
2 18 (26.87%) Power Platform
3 6 (8.96%) Azure
3 6 (8.96%) Power Automate
4 5 (7.46%) Azure DevOps
5 3 (4.48%) Google Analytics
5 3 (4.48%) PowerApps
5 3 (4.48%) Snowflake
5 3 (4.48%) Zapier
6 2 (2.99%) Salesforce Service Cloud
6 2 (2.99%) WhatsApp
Communications & Networking
1 5 (7.46%) SMS
2 2 (2.99%) Broadband
2 2 (2.99%) Internet
Database & Business Intelligence
1 10 (14.93%) Power BI
2 3 (4.48%) Data Warehouse
3 1 (1.49%) Relational Database
General
1 28 (41.79%) Marketing
2 12 (17.91%) Social Skills
3 11 (16.42%) Analytical Skills
4 7 (10.45%) Finance
5 3 (4.48%) Inclusion and Diversity
5 3 (4.48%) Influencing Skills
6 2 (2.99%) Manufacturing
6 2 (2.99%) Organisational Skills
7 1 (1.49%) Back Office
7 1 (1.49%) Billing
7 1 (1.49%) Games
7 1 (1.49%) Pharmaceutical
7 1 (1.49%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.49%) HTML
Miscellaneous
1 6 (8.96%) Product Ownership
2 5 (7.46%) Educational Technology
3 4 (5.97%) Management Information System
4 3 (4.48%) Social Media
5 1 (1.49%) Algorithms
5 1 (1.49%) Contract for Difference
5 1 (1.49%) Data Structures
5 1 (1.49%) Foreign Exchange (FX)
5 1 (1.49%) Greenfield Project
5 1 (1.49%) Life Science
5 1 (1.49%) Marketing Technology
Processes & Methodologies
1 67 (100.00%) CRM
2 24 (35.82%) Agile
3 17 (25.37%) Project Management
4 11 (16.42%) ERP
5 10 (14.93%) Project Delivery
6 9 (13.43%) Decision-Making
6 9 (13.43%) Problem-Solving
6 9 (13.43%) Stakeholder Management
7 8 (11.94%) Analytics
7 8 (11.94%) Continuous Improvement
7 8 (11.94%) Customer Engagement
7 8 (11.94%) Mentoring
8 7 (10.45%) Business Intelligence
9 6 (8.96%) Customer Service
9 6 (8.96%) Data Management
9 6 (8.96%) Roadmaps
10 5 (7.46%) Change Management
10 5 (7.46%) Customer Experience
10 5 (7.46%) Dashboard Development
10 5 (7.46%) DevOps
Programming Languages
1 5 (7.46%) SQL
2 3 (4.48%) C#
2 3 (4.48%) JavaScript
2 3 (4.48%) Python
Qualifications
1 11 (16.42%) Degree
2 1 (1.49%) Computer Science Degree
Quality Assurance & Compliance
1 3 (4.48%) GDPR
1 3 (4.48%) PMO
2 2 (2.99%) QA
Systems Management
1 1 (1.49%) Systems Management Server (SMS)
Vendors
1 28 (41.79%) Microsoft
2 23 (34.33%) Salesforce
3 4 (5.97%) Pardot
4 3 (4.48%) Google
5 2 (2.99%) SAP
6 1 (1.49%) Conga
6 1 (1.49%) HubSpot
6 1 (1.49%) Liquidlogic
6 1 (1.49%) Oracle
6 1 (1.49%) Zoho