Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £29,605 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 695 751 965
Rank change year-on-year +56 +214 -143
Permanent jobs requiring a Desktop Support Engineer 207 230 237
As % of all permanent jobs advertised in the UK 0.21% 0.23% 0.15%
As % of the Job Titles category 0.22% 0.25% 0.16%
Number of salaries quoted 188 202 203
10th Percentile £24,240 £25,000 £26,250
25th Percentile £26,575 £26,250 £28,000
Median annual salary (50th Percentile) £29,605 £32,500 £33,000
Median % change year-on-year -8.91% -1.52% +1.54%
75th Percentile £35,000 £38,000 £41,750
90th Percentile £47,500 £45,000 £57,500
UK excluding London median annual salary £28,290 £29,400 £30,000
% change year-on-year -3.78% -2.00% +1.69%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,878 92,381 151,160
% of permanent jobs with a recognized job title 94.62% 91.45% 96.10%
Number of salaries quoted 67,248 58,258 84,340
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,000 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 10 May 2024.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +64 185 £32,500 - 24
UK excluding London +3 138 £28,290 -3.78% 16
London +81 69 £40,500 +6.58% 11
South East -9 35 £30,000 +2.04% 3
South West -18 28 £29,290 +6.51% 4
North of England +62 26 £27,500 +10.00% 1
North West +12 19 £27,000 +8.00% 1
Midlands -8 15 £32,500 +22.64% 2
Work from Home +36 14 £38,750 +10.71% 4
Wales +15 13 £28,290 +2.87%
East of England +13 12 £24,240 -30.74% 2
East Midlands -5 12 £32,500 +21.50% 1
Scotland -53 8 £24,240 -25.42% 3
Yorkshire +94 7 £32,500 -7.14%
West Midlands -3 3 £29,750 +12.26% 1
Northern Ireland - 1 £35,000 - 1

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 10 May 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 169 (81.64%) Windows
2 158 (76.33%) Microsoft
3 134 (64.73%) Active Directory
4 93 (44.93%) Microsoft 365
5 89 (43.00%) Social Skills
6 85 (41.06%) Microsoft Office
7 58 (28.02%) Windows 10
8 55 (26.57%) Finance
9 53 (25.60%) Microsoft Intune
10 50 (24.15%) Azure
11 48 (23.19%) Customer Service
12 46 (22.22%) Security Cleared
12 46 (22.22%) Driving Licence
13 45 (21.74%) Problem-Solving
14 42 (20.29%) Entra ID
15 41 (19.81%) Microsoft Exchange
16 40 (19.32%) SCCM
17 39 (18.84%) Degree
18 38 (18.36%) Break/Fix
19 34 (16.43%) ITIL
20 32 (15.46%) Microsoft Certification
21 30 (14.49%) Remote Desktop
22 29 (14.01%) Windows 7
22 29 (14.01%) Microsoft Excel
23 28 (13.53%) Microsoft PowerPoint
23 28 (13.53%) Ticket Management
23 28 (13.53%) OneDrive
24 27 (13.04%) Onboarding
24 27 (13.04%) Smartphone
25 26 (12.56%) Dell

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (19.81%) Microsoft Exchange
2 6 (2.90%) SharePoint
2 6 (2.90%) Skype for Business
3 2 (0.97%) Exchange Server 2010
4 1 (0.48%) CMS
Applications
1 85 (41.06%) Microsoft Office
2 29 (14.01%) Microsoft Excel
3 28 (13.53%) Microsoft PowerPoint
Business Applications
1 3 (1.45%) Eikon
Cloud Services
1 93 (44.93%) Microsoft 365
2 50 (24.15%) Azure
3 42 (20.29%) Entra ID
4 28 (13.53%) OneDrive
5 8 (3.86%) Mimecast
6 5 (2.42%) WhatsApp
7 2 (0.97%) Slack
8 1 (0.48%) AWS
8 1 (0.48%) GCP
Communications & Networking
1 30 (14.49%) Remote Desktop
2 26 (12.56%) DNS
3 23 (11.11%) Network Security
4 21 (10.14%) Wi-Fi
5 14 (6.76%) LAN
6 10 (4.83%) Skype
7 7 (3.38%) DHCP
7 7 (3.38%) Firewall
8 6 (2.90%) TCP/IP
9 5 (2.42%) Cisco IOS
9 5 (2.42%) VPN
10 4 (1.93%) WAN
11 3 (1.45%) Telepresence
11 3 (1.45%) VoIP
11 3 (1.45%) WebEx
12 2 (0.97%) Internet
13 1 (0.48%) HTTP
13 1 (0.48%) PSTN
13 1 (0.48%) SAN
13 1 (0.48%) Wireless
Development Applications
1 1 (0.48%) JIRA
1 1 (0.48%) MSI
General
1 89 (43.00%) Social Skills
2 55 (26.57%) Finance
3 21 (10.14%) Organisational Skills
4 8 (3.86%) Automotive
4 8 (3.86%) Inclusion and Diversity
5 6 (2.90%) Banking
5 6 (2.90%) Legal
6 5 (2.42%) Telecoms
7 3 (1.45%) Analytical Skills
7 3 (1.45%) Law
7 3 (1.45%) Pharmaceutical
8 2 (0.97%) Aerospace
8 2 (0.97%) Billing
8 2 (0.97%) Games
8 2 (0.97%) Manufacturing
8 2 (0.97%) Public Sector
9 1 (0.48%) Back Office
9 1 (0.48%) Electronics
9 1 (0.48%) Retail
9 1 (0.48%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.48%) CSS
1 1 (0.48%) XML
Miscellaneous
1 46 (22.22%) Driving Licence
2 27 (13.04%) Onboarding
2 27 (13.04%) Smartphone
3 8 (3.86%) Video Conferencing
4 7 (3.38%) iPhone
5 3 (1.45%) Self-Motivation
6 2 (0.97%) Blackberry
6 2 (0.97%) Data Centre
6 2 (0.97%) Fat Client
6 2 (0.97%) iPad
6 2 (0.97%) Management Information System
6 2 (0.97%) Thin Client
7 1 (0.48%) CMDB
7 1 (0.48%) Derivative
7 1 (0.48%) EPoS
7 1 (0.48%) Mobile App
7 1 (0.48%) Team-Oriented Environment
7 1 (0.48%) Virtual Team
Operating Systems
1 169 (81.64%) Windows
2 58 (28.02%) Windows 10
3 29 (14.01%) Windows 7
4 24 (11.59%) Mac OS
5 14 (6.76%) Windows Server
6 13 (6.28%) Android
7 6 (2.90%) Mac OS X
8 5 (2.42%) Apple iOS
8 5 (2.42%) Windows Server 2008
9 2 (0.97%) Windows XP
10 1 (0.48%) Linux
Processes & Methodologies
1 48 (23.19%) Customer Service
2 45 (21.74%) Problem-Solving
3 38 (18.36%) Break/Fix
4 34 (16.43%) ITIL
5 28 (13.53%) Ticket Management
6 25 (12.08%) Computer Science
7 24 (11.59%) Asset Management
8 19 (9.18%) Proactive Maintenance
9 13 (6.28%) ITSM
10 12 (5.80%) Software Deployment
11 11 (5.31%) Mobile Device Management
11 11 (5.31%) Service Delivery
11 11 (5.31%) Time Management
12 9 (4.35%) Customer Requirements
12 9 (4.35%) Software Testing
13 8 (3.86%) Service Management
14 7 (3.38%) Continuous Improvement
14 7 (3.38%) Root Cause Analysis
15 6 (2.90%) Incident Management
16 4 (1.93%) Change Management
Programming Languages
1 5 (2.42%) PowerShell
2 1 (0.48%) JavaScript
2 1 (0.48%) SQL
Qualifications
1 46 (22.22%) Security Cleared
2 39 (18.84%) Degree
3 32 (15.46%) Microsoft Certification
4 24 (11.59%) A+ Certification
4 24 (11.59%) Computer Science Degree
5 23 (11.11%) DBS Check
5 23 (11.11%) MCP
6 19 (9.18%) BPSS Clearance
7 16 (7.73%) SC Cleared
8 13 (6.28%) DV Cleared
9 5 (2.42%) ITIL Certification
10 3 (1.45%) ITIL Foundation Certificate
10 3 (1.45%) Master's Degree
10 3 (1.45%) MBA
11 1 (0.48%) AWS Certification
11 1 (0.48%) CCNA
11 1 (0.48%) Cisco Certification
11 1 (0.48%) MCSA
Quality Assurance & Compliance
1 23 (11.11%) SLA
2 19 (9.18%) PCI DSS
3 9 (4.35%) GDPR
4 1 (0.48%) Accessibility
4 1 (0.48%) ISO/IEC 27001
System Software
1 134 (64.73%) Active Directory
2 19 (9.18%) KVM
3 10 (4.83%) Firmware
3 10 (4.83%) Hyper-V
4 3 (1.45%) VMware Infrastructure
4 3 (1.45%) vSphere
5 2 (0.97%) Terminal Services
6 1 (0.48%) Virtual Desktop
Systems Management
1 53 (25.60%) Microsoft Intune
2 40 (19.32%) SCCM
3 2 (0.97%) Jamf Pro
4 1 (0.48%) Backup Exec
4 1 (0.48%) Cisco CUCM
4 1 (0.48%) McAfee ePO
4 1 (0.48%) Single Sign-On
Vendors
1 158 (76.33%) Microsoft
2 26 (12.56%) Dell
3 19 (9.18%) ServiceNow
4 11 (5.31%) Apple
4 11 (5.31%) HP
5 10 (4.83%) McAfee
5 10 (4.83%) MobileIron
6 9 (4.35%) Citrix
7 8 (3.86%) Cisco
8 7 (3.38%) Bloomberg
9 6 (2.90%) VMware
10 3 (1.45%) Ivanti
10 3 (1.45%) Polycom
11 2 (0.97%) Cognizant
11 2 (0.97%) Okta
11 2 (0.97%) Trayport
12 1 (0.48%) Agilent
12 1 (0.48%) Avaya
12 1 (0.48%) SAP
12 1 (0.48%) Symantec