Desktop Support Engineer Jobs

Desktop Support Engineer
UK

The median Desktop Support Engineer salary in the UK is £29,605 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 680 748 996
Rank change year-on-year +68 +248 -158
Permanent jobs requiring a Desktop Support Engineer 208 229 249
As % of all permanent jobs advertised in the UK 0.21% 0.23% 0.15%
As % of the Job Titles category 0.22% 0.25% 0.16%
Number of salaries quoted 188 203 210
10th Percentile £24,240 £25,500 £25,750
25th Percentile £26,900 £26,250 £27,813
Median annual salary (50th Percentile) £29,605 £32,500 £33,000
Median % change year-on-year -8.91% -1.52% +1.54%
75th Percentile £35,000 £38,000 £41,750
90th Percentile £45,750 £45,800 £57,500
UK excluding London median annual salary £28,290 £27,500 £30,000
% change year-on-year +2.87% -8.33% +1.69%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,627 91,047 156,403
% of permanent jobs with a recognized job title 94.71% 91.54% 96.08%
Number of salaries quoted 67,562 57,571 85,106
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,750 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Engineer.

Salary trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Salary Histogram

Salary distribution for jobs citing Desktop Support Engineer over the 6 months to 20 May 2024.

Salary histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +57 186 £32,500 - 29
UK excluding London +5 140 £28,290 +2.87% 19
London +74 68 £40,000 +5.26% 13
South East +1 34 £29,500 +0.34% 4
South West -23 30 £29,290 +6.51% 3
North of England +48 26 £28,000 +12.00% 2
North West +8 20 £27,000 +8.00% 1
Midlands -2 16 £32,500 +22.64% 5
Work from Home +59 15 £35,000 - 4
Wales +13 13 £28,290 +2.87%
East of England +6 12 £24,240 -30.74% 2
East Midlands -8 12 £32,500 +21.50% 1
Scotland -59 8 £24,240 -25.42% 2
Yorkshire +87 6 £32,500 -7.14% 1
West Midlands +8 4 £32,500 +22.64% 4
Northern Ireland - 1 £35,000 - 1

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Engineer in the job title.

1 170 (81.73%) Windows
2 159 (76.44%) Microsoft
3 135 (64.90%) Active Directory
4 95 (45.67%) Microsoft 365
5 91 (43.75%) Social Skills
6 84 (40.38%) Microsoft Office
7 59 (28.37%) Windows 10
8 54 (25.96%) Finance
9 53 (25.48%) Microsoft Intune
10 51 (24.52%) Azure
11 48 (23.08%) Driving Licence
11 48 (23.08%) Customer Service
12 47 (22.60%) Security Cleared
13 43 (20.67%) Problem-Solving
13 43 (20.67%) SCCM
14 42 (20.19%) Entra ID
15 40 (19.23%) Break/Fix
15 40 (19.23%) Degree
16 38 (18.27%) Microsoft Exchange
17 34 (16.35%) ITIL
17 34 (16.35%) Microsoft Certification
18 30 (14.42%) Windows 7
18 30 (14.42%) Remote Desktop
19 29 (13.94%) Microsoft Excel
20 28 (13.46%) Microsoft PowerPoint
20 28 (13.46%) Ticket Management
20 28 (13.46%) OneDrive
21 27 (12.98%) Onboarding
21 27 (12.98%) Smartphone
22 26 (12.50%) Dell

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (18.27%) Microsoft Exchange
2 6 (2.88%) SharePoint
2 6 (2.88%) Skype for Business
3 2 (0.96%) Exchange Server 2010
4 1 (0.48%) CMS
Applications
1 84 (40.38%) Microsoft Office
2 29 (13.94%) Microsoft Excel
3 28 (13.46%) Microsoft PowerPoint
Business Applications
1 3 (1.44%) Eikon
Cloud Services
1 95 (45.67%) Microsoft 365
2 51 (24.52%) Azure
3 42 (20.19%) Entra ID
4 28 (13.46%) OneDrive
5 7 (3.37%) Mimecast
6 5 (2.40%) WhatsApp
7 2 (0.96%) Slack
8 1 (0.48%) AWS
8 1 (0.48%) GCP
Communications & Networking
1 30 (14.42%) Remote Desktop
2 24 (11.54%) DNS
3 23 (11.06%) Network Security
3 23 (11.06%) Wi-Fi
4 13 (6.25%) LAN
5 10 (4.81%) Skype
6 7 (3.37%) DHCP
6 7 (3.37%) Firewall
6 7 (3.37%) TCP/IP
7 5 (2.40%) Cisco IOS
7 5 (2.40%) VPN
8 4 (1.92%) WAN
9 3 (1.44%) Telepresence
9 3 (1.44%) VoIP
10 2 (0.96%) Internet
10 2 (0.96%) WebEx
11 1 (0.48%) HTTP
11 1 (0.48%) PSTN
11 1 (0.48%) SAN
11 1 (0.48%) Wireless
Development Applications
1 1 (0.48%) JIRA
1 1 (0.48%) MSI
General
1 91 (43.75%) Social Skills
2 54 (25.96%) Finance
3 21 (10.10%) Organisational Skills
4 10 (4.81%) Inclusion and Diversity
5 8 (3.85%) Automotive
6 6 (2.88%) Banking
6 6 (2.88%) Legal
7 5 (2.40%) Telecoms
8 3 (1.44%) Analytical Skills
8 3 (1.44%) Law
8 3 (1.44%) Pharmaceutical
9 2 (0.96%) Aerospace
9 2 (0.96%) Billing
9 2 (0.96%) Games
9 2 (0.96%) Manufacturing
9 2 (0.96%) Public Sector
10 1 (0.48%) Back Office
10 1 (0.48%) Marketing
10 1 (0.48%) Retail
10 1 (0.48%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.48%) CSS
1 1 (0.48%) XML
Miscellaneous
1 48 (23.08%) Driving Licence
2 27 (12.98%) Onboarding
2 27 (12.98%) Smartphone
3 8 (3.85%) Video Conferencing
4 7 (3.37%) iPhone
5 3 (1.44%) iPad
5 3 (1.44%) Self-Motivation
6 2 (0.96%) Blackberry
6 2 (0.96%) Data Centre
6 2 (0.96%) Fat Client
6 2 (0.96%) Management Information System
6 2 (0.96%) Thin Client
7 1 (0.48%) CMDB
7 1 (0.48%) Derivative
7 1 (0.48%) EPoS
7 1 (0.48%) Mobile App
7 1 (0.48%) Team-Oriented Environment
7 1 (0.48%) Virtual Team
Operating Systems
1 170 (81.73%) Windows
2 59 (28.37%) Windows 10
3 30 (14.42%) Windows 7
4 24 (11.54%) Mac OS
5 14 (6.73%) Windows Server
6 13 (6.25%) Android
7 6 (2.88%) Mac OS X
8 5 (2.40%) Apple iOS
8 5 (2.40%) Windows Server 2008
9 2 (0.96%) Windows XP
10 1 (0.48%) Linux
Processes & Methodologies
1 48 (23.08%) Customer Service
2 43 (20.67%) Problem-Solving
3 40 (19.23%) Break/Fix
4 34 (16.35%) ITIL
5 28 (13.46%) Ticket Management
6 25 (12.02%) Asset Management
6 25 (12.02%) Computer Science
7 19 (9.13%) Proactive Maintenance
8 15 (7.21%) ITSM
9 13 (6.25%) Mobile Device Management
9 13 (6.25%) Time Management
10 11 (5.29%) Software Deployment
11 10 (4.81%) Service Delivery
12 8 (3.85%) Customer Requirements
12 8 (3.85%) Service Management
12 8 (3.85%) Software Testing
13 7 (3.37%) Continuous Improvement
13 7 (3.37%) Root Cause Analysis
14 6 (2.88%) Incident Management
15 4 (1.92%) Change Management
Programming Languages
1 5 (2.40%) PowerShell
2 1 (0.48%) JavaScript
2 1 (0.48%) SQL
Qualifications
1 47 (22.60%) Security Cleared
2 40 (19.23%) Degree
3 34 (16.35%) Microsoft Certification
4 24 (11.54%) A+ Certification
4 24 (11.54%) Computer Science Degree
5 23 (11.06%) DBS Check
5 23 (11.06%) MCP
6 19 (9.13%) BPSS Clearance
7 17 (8.17%) SC Cleared
8 12 (5.77%) DV Cleared
9 5 (2.40%) ITIL Certification
10 3 (1.44%) ITIL Foundation Certificate
10 3 (1.44%) Master's Degree
10 3 (1.44%) MBA
11 2 (0.96%) MCSE
12 1 (0.48%) AWS Certification
12 1 (0.48%) CCNA
12 1 (0.48%) Cisco Certification
12 1 (0.48%) MCSA
Quality Assurance & Compliance
1 23 (11.06%) SLA
2 19 (9.13%) PCI DSS
3 9 (4.33%) GDPR
4 1 (0.48%) Accessibility
4 1 (0.48%) ISO/IEC 27001
System Software
1 135 (64.90%) Active Directory
2 19 (9.13%) KVM
3 10 (4.81%) Hyper-V
4 9 (4.33%) Firmware
5 3 (1.44%) VMware Infrastructure
5 3 (1.44%) vSphere
6 2 (0.96%) Terminal Services
7 1 (0.48%) Virtual Desktop
Systems Management
1 53 (25.48%) Microsoft Intune
2 43 (20.67%) SCCM
3 2 (0.96%) Jamf Pro
3 2 (0.96%) McAfee ePO
4 1 (0.48%) Backup Exec
4 1 (0.48%) Cisco CUCM
4 1 (0.48%) Single Sign-On
Vendors
1 159 (76.44%) Microsoft
2 26 (12.50%) Dell
3 22 (10.58%) ServiceNow
4 12 (5.77%) McAfee
4 12 (5.77%) MobileIron
5 11 (5.29%) Apple
6 10 (4.81%) HP
7 9 (4.33%) Citrix
8 8 (3.85%) Cisco
9 7 (3.37%) Bloomberg
10 6 (2.88%) VMware
11 3 (1.44%) Ivanti
11 3 (1.44%) Polycom
12 2 (0.96%) Cognizant
12 2 (0.96%) Okta
12 2 (0.96%) Trayport
13 1 (0.48%) Becrypt
13 1 (0.48%) Meraki
13 1 (0.48%) Palo Alto
13 1 (0.48%) Xerox