ICT Support Analyst
UK

The median ICT Support Analyst salary in the UK is £43,500 per year according to job vacancies posted during the 6 months to 29 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 907 960 1233
Rank change year-on-year +53 +273 -302
Permanent jobs requiring an ICT Support Analyst 4 1 9
As % of all permanent jobs advertised in the UK 0.004% 0.001% 0.005%
As % of the Job Titles category 0.004% 0.001% 0.006%
Number of salaries quoted 2 1 9
10th Percentile - - £25,682
25th Percentile £42,750 £25,335 -
Median annual salary (50th Percentile) £43,500 £26,174 £29,000
Median % change year-on-year +66.20% -9.74% +55.50%
75th Percentile £44,250 £27,013 £29,669
90th Percentile - - £30,464
UK excluding London median annual salary - £26,174 £27,500
% change year-on-year - -4.82% +47.45%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 97,915 88,821 160,028
% of permanent jobs with a recognized job title 94.81% 91.42% 96.05%
Number of salaries quoted 69,754 56,171 84,699
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,173
% change year-on-year -6.54% +6.63% +5.63%

ICT Support Analyst
Job Vacancy Trend

Job postings that featured ICT Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ICT Support Analyst in the UK

ICT Support Analyst
Salary Trend

3-month moving average salary quoted in jobs citing ICT Support Analyst.

Salary trend for ICT Support Analyst in the UK

ICT Support Analyst
Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support Analyst within the UK over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +57 4 £43,500 +66.20% 1
London - 3 £43,500 -
UK excluding London -18 1 - - 2
South East - 1 - -

ICT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 29 May 2024, ICT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring ICT Support Analyst in the job title.

1 3 (75.00%) Microsoft
1 3 (75.00%) SharePoint
2 2 (50.00%) Microsoft Exchange
2 2 (50.00%) VoIP
2 2 (50.00%) Microsoft Office
2 2 (50.00%) Windows
2 2 (50.00%) TCP/IP
2 2 (50.00%) Internet
2 2 (50.00%) Virtual Machines
2 2 (50.00%) Power Automate
2 2 (50.00%) Network Security
2 2 (50.00%) Azure
2 2 (50.00%) Apple iOS
2 2 (50.00%) Mobile Device Management
2 2 (50.00%) Windows 10
3 1 (25.00%) HMG Security Policy Framework
3 1 (25.00%) Skype for Business
3 1 (25.00%) VMware ESXi
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Public Sector
3 1 (25.00%) Social Skills
3 1 (25.00%) Customer Service
3 1 (25.00%) Change Management
3 1 (25.00%) VMware
3 1 (25.00%) Dynamics CRM
3 1 (25.00%) SLA
3 1 (25.00%) Active Directory
3 1 (25.00%) CRM
3 1 (25.00%) SQL
3 1 (25.00%) SQL Server

ICT Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) SharePoint
2 2 (50.00%) Microsoft Exchange
3 1 (25.00%) Skype for Business
Applications
1 2 (50.00%) Microsoft Office
Business Applications
1 1 (25.00%) Dynamics CRM
Cloud Services
1 2 (50.00%) Azure
1 2 (50.00%) Power Automate
Communications & Networking
1 2 (50.00%) Internet
1 2 (50.00%) Network Security
1 2 (50.00%) TCP/IP
1 2 (50.00%) VoIP
2 1 (25.00%) LAN
2 1 (25.00%) WAN
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 1 (25.00%) Public Sector
1 1 (25.00%) Social Skills
Operating Systems
1 2 (50.00%) Apple iOS
1 2 (50.00%) Windows
1 2 (50.00%) Windows 10
Processes & Methodologies
1 2 (50.00%) Mobile Device Management
2 1 (25.00%) Change Management
2 1 (25.00%) CRM
2 1 (25.00%) Customer Service
Programming Languages
1 1 (25.00%) SQL
Quality Assurance & Compliance
1 1 (25.00%) HMG Security Policy Framework
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Virtual Machines
2 1 (25.00%) Active Directory
2 1 (25.00%) VMware ESXi
2 1 (25.00%) VMware Infrastructure
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) VMware