Incident Manager
UK

The median Incident Manager salary in the UK is £52,084 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 791 904 1131
Rank change year-on-year +113 +227 -282
Permanent jobs requiring an Incident Manager 99 73 113
As % of all permanent jobs advertised in the UK 0.099% 0.074% 0.070%
As % of the Job Titles category 0.10% 0.080% 0.073%
Number of salaries quoted 74 59 82
10th Percentile £39,829 £37,133 £37,000
25th Percentile - £41,250 £43,500
Median annual salary (50th Percentile) £52,084 £52,500 £55,000
Median % change year-on-year -0.79% -4.55% -
75th Percentile £63,750 £67,500 £60,625
90th Percentile £72,500 £84,000 £74,500
UK excluding London median annual salary £52,084 £42,500 £47,500
% change year-on-year +22.55% -10.53% -0.08%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,593 90,744 154,424
% of permanent jobs with a recognized job title 94.69% 91.51% 96.08%
Number of salaries quoted 67,603 57,335 84,442
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,521
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Incident Manager
Job Vacancy Trend

Job postings that featured Incident Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Incident Manager in the UK

Incident Manager
Salary Trend

3-month moving average salary quoted in jobs citing Incident Manager.

Salary trend for Incident Manager in the UK

Incident Manager
Salary Histogram

Salary distribution for jobs citing Incident Manager over the 6 months to 18 May 2024.

Salary histogram for Incident Manager in the UK

Incident Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Manager within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +113 90 £52,084 -0.79% 29
UK excluding London -6 73 £52,084 +22.55% 14
North of England +87 44 £52,084 +30.21% 1
North West +29 27 £52,084 +37.31%
London +114 25 £85,000 +17.24% 17
South West -16 15 £62,500 +25.00% 6
Work from Home +51 14 £57,500 +9.52% 10
Yorkshire +90 13 £55,000 +37.50% 1
Midlands -3 9 £57,500 +79.69% 2
North East - 8 £40,849 -
West Midlands +16 7 £57,500 +79.69%
South East -22 5 £57,500 +9.52% 3
Scotland -61 4 £57,500 +98.28% 2
Isle of Man - 4 - -
East Midlands - 2 £64,500 - 2

Incident Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 18 May 2024, Incident Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Incident Manager in the job title.

1 76 (76.77%) Incident Management
2 47 (47.47%) ITIL
3 41 (41.41%) Social Skills
4 36 (36.36%) Cybersecurity
5 35 (35.35%) Incident Response
6 30 (30.30%) Root Cause Analysis
7 29 (29.29%) Degree
8 26 (26.26%) Problem Management
9 25 (25.25%) Information Security
9 25 (25.25%) Management Information System
10 23 (23.23%) CISM
10 23 (23.23%) CISSP
10 23 (23.23%) Military
10 23 (23.23%) Vulnerability Management
11 22 (22.22%) Major Incident Management
11 22 (22.22%) ITSM
12 21 (21.21%) Service Management
13 15 (15.15%) Problem-Solving
14 14 (14.14%) Finance
15 12 (12.12%) Analytical Skills
16 11 (11.11%) Microsoft
16 11 (11.11%) SLA
17 10 (10.10%) Service Delivery
17 10 (10.10%) ITIL Foundation Certificate
17 10 (10.10%) ServiceNow
18 9 (9.09%) Time Management
18 9 (9.09%) Digital Forensics
18 9 (9.09%) Change Management
18 9 (9.09%) ITIL Certification
18 9 (9.09%) Customer Experience

Incident Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.04%) Microsoft Exchange
2 2 (2.02%) Confluence
Applications
1 8 (8.08%) Microsoft Office
2 4 (4.04%) Microsoft Excel
2 4 (4.04%) Microsoft PowerPoint
Business Applications
1 4 (4.04%) Remedy ITSM
Cloud Services
1 8 (8.08%) Microsoft 365
2 3 (3.03%) Azure
2 3 (3.03%) Entra ID
Communications & Networking
1 5 (5.05%) LAN
1 5 (5.05%) SD-WAN
1 5 (5.05%) WAN
1 5 (5.05%) Wireless
2 4 (4.04%) SAN
2 4 (4.04%) Skype
Development Applications
1 2 (2.02%) JIRA
General
1 41 (41.41%) Social Skills
2 23 (23.23%) Military
3 14 (14.14%) Finance
4 12 (12.12%) Analytical Skills
5 6 (6.06%) Banking
5 6 (6.06%) Presentation Skills
6 5 (5.05%) Legal
7 4 (4.04%) Organisational Skills
7 4 (4.04%) Public Sector
8 3 (3.03%) Law
9 2 (2.02%) Advertising
9 2 (2.02%) Inclusion and Diversity
9 2 (2.02%) Telecoms
10 1 (1.01%) Financial Institution
10 1 (1.01%) Investment Banking
Miscellaneous
1 25 (25.25%) Management Information System
2 3 (3.03%) Cyber Defence
2 3 (3.03%) Cyberattack
3 2 (2.02%) Cyber Threat
4 1 (1.01%) Data Centre
4 1 (1.01%) Hedge funds
4 1 (1.01%) Self-Motivation
Operating Systems
1 4 (4.04%) Windows
Processes & Methodologies
1 76 (76.77%) Incident Management
2 47 (47.47%) ITIL
3 36 (36.36%) Cybersecurity
4 35 (35.35%) Incident Response
5 30 (30.30%) Root Cause Analysis
6 26 (26.26%) Problem Management
7 25 (25.25%) Information Security
8 23 (23.23%) Vulnerability Management
9 22 (22.22%) ITSM
9 22 (22.22%) Major Incident Management
10 21 (21.21%) Service Management
11 15 (15.15%) Problem-Solving
12 10 (10.10%) Service Delivery
13 9 (9.09%) Change Management
13 9 (9.09%) Customer Experience
13 9 (9.09%) Digital Forensics
13 9 (9.09%) Time Management
14 8 (8.08%) Matrix Management
15 7 (7.07%) Process Improvement
16 5 (5.05%) Continuous Improvement
Qualifications
1 29 (29.29%) Degree
2 23 (23.23%) CISM
2 23 (23.23%) CISSP
3 10 (10.10%) ITIL Foundation Certificate
4 9 (9.09%) ITIL Certification
5 4 (4.04%) SC Cleared
5 4 (4.04%) Security Cleared
6 1 (1.01%) CCNA
6 1 (1.01%) Cisco Certification
6 1 (1.01%) Computer Science Degree
Quality Assurance & Compliance
1 11 (11.11%) SLA
System Software
1 7 (7.07%) Active Directory
Vendors
1 11 (11.11%) Microsoft
2 10 (10.10%) ServiceNow
3 4 (4.04%) BMC
3 4 (4.04%) Remedy
4 2 (2.02%) Citrix
5 1 (1.01%) Cisco
5 1 (1.01%) Juniper
5 1 (1.01%) Palo Alto