Infrastructure Support
UK

The median Infrastructure Support salary in the UK is £42,500 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 647 838 1005
Rank change year-on-year +191 +167 -289
Permanent jobs requiring an Infrastructure Support 245 157 233
As % of all permanent jobs advertised in the UK 0.25% 0.15% 0.15%
As % of the Job Titles category 0.26% 0.17% 0.15%
Number of salaries quoted 222 140 188
10th Percentile £27,050 £26,250 £26,750
25th Percentile £31,250 £33,391 £33,888
Median annual salary (50th Percentile) £42,500 £40,250 £42,500
Median % change year-on-year +5.59% -5.29% +6.25%
75th Percentile £51,750 £52,125 £53,750
90th Percentile £55,000 £60,000 £61,000
UK excluding London median annual salary £42,500 £37,500 £40,000
% change year-on-year +13.33% -6.25% +6.67%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,864 92,882 151,282
% of permanent jobs with a recognized job title 94.64% 91.46% 96.10%
Number of salaries quoted 67,182 58,425 84,716
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,517
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Infrastructure Support
Job Vacancy Trend

Job postings that featured Infrastructure Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Infrastructure Support in the UK

Infrastructure Support
Salary Trend

3-month moving average salary quoted in jobs citing Infrastructure Support.

Salary trend for Infrastructure Support in the UK

Infrastructure Support
Salary Histogram

Salary distribution for jobs citing Infrastructure Support over the 6 months to 8 May 2024.

Salary histogram for Infrastructure Support in the UK

Infrastructure Support
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Infrastructure Support within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +149 219 £45,000 +9.76% 29
UK excluding London +79 201 £42,500 +13.33% 29
South East +61 93 £45,750 +29.24% 13
Work from Home +77 73 £48,500 +7.78% 5
South West +2 41 £36,000 -1.37% 2
London +112 34 £49,250 -1.50% 8
North of England +53 29 £42,500 +11.84% 5
Yorkshire +95 22 £42,500 +11.84% 2
Midlands +10 21 £40,000 -15.79% 1
Scotland -51 16 £27,400 -14.38% 8
West Midlands +18 15 £37,500 -6.25%
North West +5 6 £46,250 -1.18% 1
East Midlands -13 6 £47,500 -13.64% 1
East of England +7 1 £50,000 +24.22%
North East -4 1 £29,000 -27.50% 2

Infrastructure Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 8 May 2024, Infrastructure Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Infrastructure Support in the job title.

1 162 (66.12%) Infrastructure Engineering
2 125 (51.02%) Windows
3 106 (43.27%) Active Directory
4 102 (41.63%) Azure
5 97 (39.59%) Windows Server
6 96 (39.18%) Microsoft 365
7 93 (37.96%) Microsoft
8 89 (36.33%) VMware
9 66 (26.94%) Security Cleared
10 65 (26.53%) VMware Infrastructure
10 65 (26.53%) Firewall
11 63 (25.71%) Social Skills
12 49 (20.00%) PowerShell
13 40 (16.33%) Microsoft Exchange
13 40 (16.33%) Microsoft Intune
13 40 (16.33%) Customer Service
14 39 (15.92%) SCCM
15 36 (14.69%) VMware ESXi
15 36 (14.69%) Windows 10
16 35 (14.29%) SC Cleared
17 34 (13.88%) DV Cleared
17 34 (13.88%) ITIL
17 34 (13.88%) Citrix
17 34 (13.88%) Windows Server 2012
17 34 (13.88%) Problem-Solving
18 33 (13.47%) WAN
19 32 (13.06%) DNS
19 32 (13.06%) Entra ID
20 31 (12.65%) LAN
21 30 (12.24%) SharePoint

Infrastructure Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (16.33%) Microsoft Exchange
2 30 (12.24%) SharePoint
3 5 (2.04%) IIS
4 3 (1.22%) Exchange Server 2010
5 1 (0.41%) Skype for Business
Applications
1 13 (5.31%) Microsoft Office
2 6 (2.45%) LightWave 3D
Business Applications
1 1 (0.41%) Dynamics CRM
Cloud Services
1 102 (41.63%) Azure
2 96 (39.18%) Microsoft 365
3 32 (13.06%) Entra ID
4 25 (10.20%) AWS
5 24 (9.80%) IaaS
6 20 (8.16%) SaaS
7 13 (5.31%) PaaS
8 9 (3.67%) Azure Sentinel
8 9 (3.67%) Power Platform
9 7 (2.86%) OneDrive
10 4 (1.63%) Mimecast
10 4 (1.63%) Nutanix
11 2 (0.82%) Amazon S3
11 2 (0.82%) OpenDNS
12 1 (0.41%) GCP
12 1 (0.41%) Google Workspace
12 1 (0.41%) OCI
12 1 (0.41%) WhatsApp
Communications & Networking
1 65 (26.53%) Firewall
2 33 (13.47%) WAN
3 32 (13.06%) DNS
4 31 (12.65%) LAN
5 30 (12.24%) SAN
6 25 (10.20%) VPN
6 25 (10.20%) Wi-Fi
7 18 (7.35%) DHCP
8 14 (5.71%) Wireless
9 13 (5.31%) SD-WAN
10 12 (4.90%) Internet
10 12 (4.90%) iSCSI
11 11 (4.49%) TCP/IP
12 10 (4.08%) WLAN
13 8 (3.27%) Network Security
13 8 (3.27%) Remote Desktop
13 8 (3.27%) VLAN
14 7 (2.86%) NAS
15 5 (2.04%) DMZ
16 3 (1.22%) VoIP
Database & Business Intelligence
1 13 (5.31%) SQL Server
2 6 (2.45%) MySQL
3 5 (2.04%) Amazon RDS
4 2 (0.82%) PostgreSQL
5 1 (0.41%) Data Lake
Development Applications
1 7 (2.86%) JIRA
2 3 (1.22%) GitLab
General
1 63 (25.71%) Social Skills
2 25 (10.20%) Finance
3 21 (8.57%) Analytical Skills
4 15 (6.12%) Documentation Skills
5 11 (4.49%) Telecoms
6 10 (4.08%) Law
7 7 (2.86%) Legal
7 7 (2.86%) Manufacturing
8 4 (1.63%) Banking
9 2 (0.82%) Pharmaceutical
9 2 (0.82%) Public Sector
10 1 (0.41%) Inclusion and Diversity
10 1 (0.41%) Influencing Skills
10 1 (0.41%) Organisational Skills
Libraries, Frameworks & Software Standards
1 2 (0.82%) .NET
1 2 (0.82%) LAMP
1 2 (0.82%) V-Ray
2 1 (0.41%) .NET Framework
2 1 (0.41%) ASP.NET
2 1 (0.41%) ASP.NET MVC
2 1 (0.41%) EDI
2 1 (0.41%) SAML
Miscellaneous
1 22 (8.98%) Driving Licence
2 20 (8.16%) Self-Motivation
3 12 (4.90%) PKI
4 11 (4.49%) Clustering
5 9 (3.67%) Management Information System
6 7 (2.86%) Replication
7 6 (2.45%) Smart Home
8 4 (1.63%) Data Centre
8 4 (1.63%) IPTV
8 4 (1.63%) Operational Technology
9 3 (1.22%) Video Conferencing
10 2 (0.82%) BYOD
10 2 (0.82%) Hybrid Cloud
11 1 (0.41%) Blackberry
11 1 (0.41%) FMCG
11 1 (0.41%) Life Science
11 1 (0.41%) NHS
Operating Systems
1 125 (51.02%) Windows
2 97 (39.59%) Windows Server
3 36 (14.69%) Windows 10
4 34 (13.88%) Windows Server 2012
5 29 (11.84%) Linux
6 15 (6.12%) Windows Server 2016
6 15 (6.12%) Windows Server 2019
7 9 (3.67%) Windows NT
8 8 (3.27%) Android
9 7 (2.86%) Apple iOS
10 6 (2.45%) Ubuntu
11 2 (0.82%) Windows 7
12 1 (0.41%) AIX
12 1 (0.41%) Mac OS
12 1 (0.41%) Unix
12 1 (0.41%) Windows Server 2003
12 1 (0.41%) Windows Server 2008
12 1 (0.41%) Windows XP
Processes & Methodologies
1 162 (66.12%) Infrastructure Engineering
2 40 (16.33%) Customer Service
3 34 (13.88%) ITIL
3 34 (13.88%) Problem-Solving
4 17 (6.94%) Service Management
5 15 (6.12%) Incident Management
6 13 (5.31%) Service Delivery
7 12 (4.90%) Capacity Management
7 12 (4.90%) Cybersecurity
7 12 (4.90%) Problem Management
8 11 (4.49%) Change Management
8 11 (4.49%) Root Cause Analysis
9 10 (4.08%) Server Monitoring
10 9 (3.67%) Customer Requirements
10 9 (3.67%) Deployment Automation
10 9 (3.67%) Systems Engineering
11 8 (3.27%) Change Advisory Board
12 7 (2.86%) Patch Management
12 7 (2.86%) People Management
12 7 (2.86%) Server Management
Programming Languages
1 49 (20.00%) PowerShell
2 12 (4.90%) SQL
3 9 (3.67%) ActionScript
3 9 (3.67%) Bash
3 9 (3.67%) VB
4 2 (0.82%) Python
4 2 (0.82%) T-SQL
Qualifications
1 66 (26.94%) Security Cleared
2 35 (14.29%) SC Cleared
3 34 (13.88%) DV Cleared
4 16 (6.53%) Degree
5 8 (3.27%) MCP
6 7 (2.86%) Azure Certification
6 7 (2.86%) ITIL Certification
7 6 (2.45%) CCNA
7 6 (2.45%) Cisco Certification
8 3 (1.22%) VMware Certified Professional (VCP)
9 2 (0.82%) Citrix Certification
9 2 (0.82%) Microsoft Certification
10 1 (0.41%) A+ Certification
10 1 (0.41%) CCAA
10 1 (0.41%) GCIA
10 1 (0.41%) IBM Certification
10 1 (0.41%) LPIC
10 1 (0.41%) MCTS
10 1 (0.41%) Network+ Certification
10 1 (0.41%) SANS
Quality Assurance & Compliance
1 29 (11.84%) SLA
2 9 (3.67%) GDPR
3 6 (2.45%) Cyber Essentials
4 1 (0.41%) HMG Security Policy Framework
4 1 (0.41%) ISO/IEC 27001
System Software
1 106 (43.27%) Active Directory
2 65 (26.53%) VMware Infrastructure
3 36 (14.69%) VMware ESXi
4 27 (11.02%) Hyper-V
5 17 (6.94%) Firmware
6 12 (4.90%) XenApp
7 11 (4.49%) vSphere
8 9 (3.67%) OpenSSH
9 8 (3.27%) Virtual Machines
10 4 (1.63%) Docker
10 4 (1.63%) Terminal Services
11 3 (1.22%) XenDesktop
12 2 (0.82%) Citrix Hypervisor
12 2 (0.82%) pfSense
12 2 (0.82%) Virtual Desktop
12 2 (0.82%) Virtual Servers
12 2 (0.82%) VMware Server
Systems Management
1 40 (16.33%) Microsoft Intune
2 39 (15.92%) SCCM
3 25 (10.20%) vCenter Server
4 15 (6.12%) WSUS
5 9 (3.67%) IBM BigFix
5 9 (3.67%) PowerCLI
5 9 (3.67%) Sysprep
6 8 (3.27%) NetBackup
6 8 (3.27%) SCOM
7 6 (2.45%) Microsoft Data Protection Manager
7 6 (2.45%) SCDPM
8 3 (1.22%) Backup Exec
8 3 (1.22%) ZENworks
9 2 (0.82%) Ansible
9 2 (0.82%) EMC NetWorker
9 2 (0.82%) Jamf Pro
9 2 (0.82%) Kubernetes
10 1 (0.41%) Active Directory Federation Services
10 1 (0.41%) NetCrunch
10 1 (0.41%) Terraform
Vendors
1 93 (37.96%) Microsoft
2 89 (36.33%) VMware
3 34 (13.88%) Citrix
4 27 (11.02%) Cisco
5 25 (10.20%) Veeam
6 16 (6.53%) HP
7 12 (4.90%) Meraki
7 12 (4.90%) Sophos
8 10 (4.08%) Dell
8 10 (4.08%) IBM
9 9 (3.67%) Palo Alto
10 7 (2.86%) McAfee
11 6 (2.45%) Aruba
11 6 (2.45%) Dell Compellent
11 6 (2.45%) Ubiquiti
12 3 (1.22%) 3PAR
12 3 (1.22%) Apple
12 3 (1.22%) Atlassian
12 3 (1.22%) NetApp
13 2 (0.82%) Veritas