Infrastructure Support
UK

The median Infrastructure Support salary in the UK is £42,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 665 801 991
Rank change year-on-year +136 +190 -275
Permanent jobs requiring an Infrastructure Support 247 159 238
As % of all permanent jobs advertised in the UK 0.25% 0.16% 0.15%
As % of the Job Titles category 0.26% 0.17% 0.15%
Number of salaries quoted 224 142 192
10th Percentile £27,150 £26,250 £26,750
25th Percentile £31,250 £33,016 £34,750
Median annual salary (50th Percentile) £42,500 £40,250 £42,500
Median % change year-on-year +5.59% -5.29% +6.25%
75th Percentile £51,750 £52,375 £53,750
90th Percentile £57,800 £60,000 £61,000
UK excluding London median annual salary £42,500 £37,500 £40,625
% change year-on-year +13.33% -7.69% +8.33%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,634 91,081 154,945
% of permanent jobs with a recognized job title 94.69% 91.52% 96.08%
Number of salaries quoted 67,599 57,631 84,466
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,974 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,183 £50,000
% change year-on-year -5.98% +6.37% +5.26%

Infrastructure Support
Job Vacancy Trend

Job postings that featured Infrastructure Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Infrastructure Support in the UK

Infrastructure Support
Salary Trend

3-month moving average salary quoted in jobs citing Infrastructure Support.

Salary trend for Infrastructure Support in the UK

Infrastructure Support
Salary Histogram

Salary distribution for jobs citing Infrastructure Support over the 6 months to 19 May 2024.

Salary histogram for Infrastructure Support in the UK

Infrastructure Support
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Infrastructure Support within the UK over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +143 221 £45,000 +9.76% 30
UK excluding London +85 201 £42,500 +13.33% 32
South East +36 93 £45,750 +29.24% 10
Work from Home +73 72 £48,500 +7.78% 8
South West +21 42 £37,000 - 6
London +88 36 £45,000 -10.00% 8
North of England +58 29 £42,500 +11.84% 3
Yorkshire +97 21 £42,500 +18.06% 3
Midlands +6 20 £41,250 +0.61% 2
Scotland -63 16 £27,400 -14.38% 10
West Midlands +18 14 £37,500 -4.46% 1
North West +2 7 £50,000 +6.84%
East Midlands -10 6 £47,500 -13.64% 1
East of England -3 1 £50,000 +17.65% 1
North East -4 1 £29,000 -27.50%

Infrastructure Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 May 2024, Infrastructure Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Infrastructure Support in the job title.

1 163 (65.99%) Infrastructure Engineering
2 124 (50.20%) Windows
3 105 (42.51%) Active Directory
4 102 (41.30%) Azure
5 97 (39.27%) Microsoft 365
5 97 (39.27%) Windows Server
6 91 (36.84%) Microsoft
7 87 (35.22%) VMware
8 66 (26.72%) Security Cleared
9 64 (25.91%) Firewall
9 64 (25.91%) Social Skills
10 63 (25.51%) VMware Infrastructure
11 49 (19.84%) PowerShell
12 42 (17.00%) Microsoft Intune
13 39 (15.79%) Microsoft Exchange
13 39 (15.79%) Customer Service
14 37 (14.98%) SCCM
14 37 (14.98%) VMware ESXi
15 36 (14.57%) SC Cleared
16 35 (14.17%) Windows 10
17 34 (13.77%) Windows Server 2012
17 34 (13.77%) Problem-Solving
17 34 (13.77%) DNS
17 34 (13.77%) Citrix
18 33 (13.36%) DV Cleared
19 32 (12.96%) WAN
19 32 (12.96%) SharePoint
19 32 (12.96%) ITIL
19 32 (12.96%) Entra ID
20 29 (11.74%) LAN

Infrastructure Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (15.79%) Microsoft Exchange
2 32 (12.96%) SharePoint
3 5 (2.02%) IIS
4 3 (1.21%) Exchange Server 2010
5 1 (0.40%) Skype for Business
Applications
1 13 (5.26%) Microsoft Office
2 6 (2.43%) LightWave 3D
Business Applications
1 1 (0.40%) Dynamics CRM
Cloud Services
1 102 (41.30%) Azure
2 97 (39.27%) Microsoft 365
3 32 (12.96%) Entra ID
4 26 (10.53%) AWS
5 24 (9.72%) IaaS
6 21 (8.50%) SaaS
7 13 (5.26%) PaaS
8 10 (4.05%) Power Platform
9 9 (3.64%) Azure Sentinel
10 7 (2.83%) OneDrive
11 4 (1.62%) Mimecast
11 4 (1.62%) Nutanix
12 2 (0.81%) Amazon S3
12 2 (0.81%) OpenDNS
13 1 (0.40%) Google Workspace
13 1 (0.40%) OCI
13 1 (0.40%) WhatsApp
Communications & Networking
1 64 (25.91%) Firewall
2 34 (13.77%) DNS
3 32 (12.96%) WAN
4 29 (11.74%) LAN
4 29 (11.74%) SAN
5 25 (10.12%) Wi-Fi
6 23 (9.31%) VPN
7 18 (7.29%) DHCP
8 14 (5.67%) Wireless
9 13 (5.26%) Internet
9 13 (5.26%) SD-WAN
10 12 (4.86%) iSCSI
11 11 (4.45%) TCP/IP
12 9 (3.64%) WLAN
13 8 (3.24%) Network Security
13 8 (3.24%) Remote Desktop
13 8 (3.24%) VLAN
14 7 (2.83%) NAS
15 5 (2.02%) DMZ
16 3 (1.21%) VoIP
Database & Business Intelligence
1 14 (5.67%) SQL Server
2 6 (2.43%) MySQL
3 5 (2.02%) Amazon RDS
4 4 (1.62%) PostgreSQL
5 1 (0.40%) Data Lake
Development Applications
1 8 (3.24%) JIRA
2 3 (1.21%) GitLab
General
1 64 (25.91%) Social Skills
2 27 (10.93%) Finance
3 21 (8.50%) Analytical Skills
4 15 (6.07%) Documentation Skills
5 11 (4.45%) Telecoms
6 10 (4.05%) Law
7 7 (2.83%) Legal
7 7 (2.83%) Manufacturing
8 4 (1.62%) Banking
9 2 (0.81%) Influencing Skills
9 2 (0.81%) Pharmaceutical
9 2 (0.81%) Public Sector
10 1 (0.40%) Organisational Skills
Libraries, Frameworks & Software Standards
1 4 (1.62%) .NET
2 2 (0.81%) .NET Framework
2 2 (0.81%) ASP.NET
2 2 (0.81%) ASP.NET MVC
2 2 (0.81%) LAMP
2 2 (0.81%) V-Ray
3 1 (0.40%) SAML
Miscellaneous
1 22 (8.91%) Driving Licence
2 20 (8.10%) Self-Motivation
3 13 (5.26%) PKI
4 12 (4.86%) Clustering
5 9 (3.64%) Management Information System
6 7 (2.83%) Replication
7 6 (2.43%) Smart Home
8 4 (1.62%) IPTV
8 4 (1.62%) Operational Technology
9 3 (1.21%) Data Centre
9 3 (1.21%) Video Conferencing
10 2 (0.81%) BYOD
10 2 (0.81%) Hybrid Cloud
11 1 (0.40%) Blackberry
11 1 (0.40%) FMCG
11 1 (0.40%) Life Science
11 1 (0.40%) NHS
Operating Systems
1 124 (50.20%) Windows
2 97 (39.27%) Windows Server
3 35 (14.17%) Windows 10
4 34 (13.77%) Windows Server 2012
5 29 (11.74%) Linux
6 14 (5.67%) Windows Server 2016
6 14 (5.67%) Windows Server 2019
7 8 (3.24%) Android
7 8 (3.24%) Windows NT
8 7 (2.83%) Apple iOS
9 6 (2.43%) Ubuntu
10 2 (0.81%) Windows 7
11 1 (0.40%) AIX
11 1 (0.40%) Mac OS
11 1 (0.40%) Unix
11 1 (0.40%) Windows Server 2003
11 1 (0.40%) Windows Server 2008
11 1 (0.40%) Windows XP
Processes & Methodologies
1 163 (65.99%) Infrastructure Engineering
2 39 (15.79%) Customer Service
3 34 (13.77%) Problem-Solving
4 32 (12.96%) ITIL
5 16 (6.48%) Service Management
6 15 (6.07%) Incident Management
7 13 (5.26%) Problem Management
7 13 (5.26%) Service Delivery
8 12 (4.86%) Capacity Management
8 12 (4.86%) Cybersecurity
9 11 (4.45%) Change Management
9 11 (4.45%) Root Cause Analysis
10 10 (4.05%) Customer Requirements
10 10 (4.05%) Server Monitoring
11 9 (3.64%) Systems Engineering
12 8 (3.24%) Change Advisory Board
12 8 (3.24%) Deployment Automation
13 7 (2.83%) Patch Management
13 7 (2.83%) People Management
13 7 (2.83%) Server Management
Programming Languages
1 49 (19.84%) PowerShell
2 14 (5.67%) SQL
3 10 (4.05%) ActionScript
3 10 (4.05%) VB
4 8 (3.24%) Bash
5 4 (1.62%) T-SQL
6 1 (0.40%) Python
Qualifications
1 66 (26.72%) Security Cleared
2 36 (14.57%) SC Cleared
3 33 (13.36%) DV Cleared
4 17 (6.88%) Degree
5 8 (3.24%) MCP
6 7 (2.83%) Azure Certification
6 7 (2.83%) ITIL Certification
7 6 (2.43%) CCNA
7 6 (2.43%) Cisco Certification
8 3 (1.21%) VMware Certified Professional (VCP)
9 2 (0.81%) Citrix Certification
9 2 (0.81%) Microsoft Certification
10 1 (0.40%) A+ Certification
10 1 (0.40%) CCA
10 1 (0.40%) CCDA
10 1 (0.40%) CCNP
10 1 (0.40%) GCIA
10 1 (0.40%) IBM Certification
10 1 (0.40%) MCSE
10 1 (0.40%) Network+ Certification
Quality Assurance & Compliance
1 29 (11.74%) SLA
2 9 (3.64%) GDPR
3 6 (2.43%) Cyber Essentials
4 1 (0.40%) HMG Security Policy Framework
4 1 (0.40%) ISO/IEC 27001
System Software
1 105 (42.51%) Active Directory
2 63 (25.51%) VMware Infrastructure
3 37 (14.98%) VMware ESXi
4 26 (10.53%) Hyper-V
5 16 (6.48%) Firmware
6 13 (5.26%) XenApp
7 12 (4.86%) vSphere
8 10 (4.05%) OpenSSH
9 8 (3.24%) Virtual Machines
10 4 (1.62%) Terminal Services
11 3 (1.21%) Docker
11 3 (1.21%) XenDesktop
12 2 (0.81%) Citrix Hypervisor
12 2 (0.81%) pfSense
12 2 (0.81%) Virtual Desktop
12 2 (0.81%) Virtual Servers
13 1 (0.40%) VMware Server
Systems Management
1 42 (17.00%) Microsoft Intune
2 37 (14.98%) SCCM
3 26 (10.53%) vCenter Server
4 13 (5.26%) WSUS
5 10 (4.05%) IBM BigFix
5 10 (4.05%) PowerCLI
6 8 (3.24%) NetBackup
6 8 (3.24%) SCOM
6 8 (3.24%) Sysprep
7 6 (2.43%) Microsoft Data Protection Manager
7 6 (2.43%) SCDPM
8 3 (1.21%) Backup Exec
8 3 (1.21%) ZENworks
9 2 (0.81%) EMC NetWorker
9 2 (0.81%) Jamf Pro
10 1 (0.40%) Kubernetes
10 1 (0.40%) NetCrunch
Vendors
1 91 (36.84%) Microsoft
2 87 (35.22%) VMware
3 34 (13.77%) Citrix
4 27 (10.93%) Cisco
5 25 (10.12%) Veeam
6 16 (6.48%) HP
7 12 (4.86%) Meraki
7 12 (4.86%) Sophos
8 11 (4.45%) IBM
9 10 (4.05%) Dell
10 9 (3.64%) Palo Alto
11 7 (2.83%) McAfee
12 6 (2.43%) Aruba
12 6 (2.43%) Dell Compellent
12 6 (2.43%) Ubiquiti
13 3 (1.21%) 3PAR
13 3 (1.21%) Apple
13 3 (1.21%) Atlassian
13 3 (1.21%) NetApp
14 2 (0.81%) Veritas