ISO/IEC 20000 (supersedes BS 15000)
UK
The following table provides summary statistics for permanent job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 8 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 847 | 953 | 1161 |
| Rank change year-on-year | +106 | +208 | -330 |
| Permanent jobs citing ISO/IEC 20000 | 41 | 42 | 74 |
| As % of all permanent jobs advertised in the UK | 0.041% | 0.041% | 0.047% |
| As % of the Quality Assurance & Compliance category | 0.30% | 0.22% | 0.28% |
| Number of salaries quoted | 28 | 28 | 64 |
| 10th Percentile | £29,000 | £26,250 | £37,485 |
| 25th Percentile | £37,500 | £29,000 | £42,750 |
| Median annual salary (50th Percentile) | £50,000 | £51,750 | £47,500 |
| Median % change year-on-year | -3.38% | +8.95% | -9.52% |
| 75th Percentile | £55,625 | £64,250 | £58,000 |
| 90th Percentile | £58,658 | £71,689 | £85,250 |
| UK excluding London median annual salary | £50,000 | £55,000 | £47,500 |
| % change year-on-year | -9.09% | +15.79% | -5.00% |
All Quality Assurance and Compliance Skills
UK
ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for quality assurance or compliance skills.
| Permanent vacancies with a requirement for quality assurance or compliance skills | 13,565 | 19,200 | 26,600 |
| As % of all permanent jobs advertised in the UK | 13.68% | 18.91% | 16.90% |
| Number of salaries quoted | 9,250 | 8,910 | 13,145 |
| 10th Percentile | £27,000 | £32,000 | £31,250 |
| 25th Percentile | £36,250 | £42,500 | £41,250 |
| Median annual salary (50th Percentile) | £52,500 | £57,500 | £55,000 |
| Median % change year-on-year | -8.70% | +4.55% | +3.77% |
| 75th Percentile | £70,000 | £76,250 | £73,750 |
| 90th Percentile | £90,000 | £93,750 | £90,000 |
| UK excluding London median annual salary | £47,500 | £50,000 | £47,665 |
| % change year-on-year | -5.00% | +4.90% | +0.35% |
ISO/IEC 20000
Job Vacancy Trend
Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised.
ISO/IEC 20000
Salary Trend
3-month moving average salary quoted in jobs citing ISO/IEC 20000.
ISO/IEC 20000
Salary Histogram
Salary distribution for jobs citing ISO/IEC 20000 over the 6 months to 8 May 2024.
ISO/IEC 20000
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +79 | 41 | £50,000 | +3.09% | 15 |
| UK excluding London | -8 | 38 | £50,000 | -9.09% | 14 |
| Midlands | +16 | 18 | £40,000 | -29.20% | 2 |
| West Midlands | +22 | 13 | £55,000 | -2.65% | 2 |
| Work from Home | +65 | 12 | £55,000 | - | 9 |
| North of England | +40 | 9 | £50,000 | -9.09% | 3 |
| South East | +18 | 8 | £56,000 | +17.89% | 2 |
| North West | +9 | 7 | £50,000 | +81.82% | 1 |
| East Midlands | -11 | 5 | £40,000 | -15.79% | |
| London | +123 | 3 | £30,000 | - | 3 |
| East of England | - | 2 | £57,500 | - | 3 |
| Yorkshire | +76 | 1 | £29,000 | -47.27% | |
| North East | -2 | 1 | £97,500 | - | 2 |
| South West | -38 | 1 | - | - | 2 |
ISO/IEC 20000
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: