IT Support Manager
UK

The median IT Support Manager salary in the UK is £43,000 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 820 914 1116
Rank change year-on-year +94 +202 -264
Permanent jobs requiring an IT Support Manager 70 63 128
As % of all permanent jobs advertised in the UK 0.070% 0.064% 0.080%
As % of the Job Titles category 0.074% 0.069% 0.083%
Number of salaries quoted 65 56 104
10th Percentile £34,850 £31,000 £38,000
25th Percentile £37,500 £44,250 £46,250
Median annual salary (50th Percentile) £43,000 £55,000 £50,000
Median % change year-on-year -21.82% +10.00% +17.65%
75th Percentile £52,500 £73,750 £70,000
90th Percentile £57,500 £77,500 -
UK excluding London median annual salary £42,500 £55,000 £47,500
% change year-on-year -22.73% +15.79% +18.75%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,593 90,744 154,424
% of permanent jobs with a recognized job title 94.69% 91.51% 96.08%
Number of salaries quoted 67,603 57,335 84,442
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,521
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

IT Support Manager
Job Vacancy Trend

Job postings that featured IT Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Manager in the UK

IT Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Manager.

Salary trend for IT Support Manager in the UK

IT Support Manager
Salary Histogram

Salary distribution for jobs citing IT Support Manager over the 6 months to 18 May 2024.

Salary histogram for IT Support Manager in the UK

IT Support Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +91 61 £43,000 -21.82% 6
UK excluding London -27 48 £42,500 -22.73% 5
London +112 21 £45,000 -25.00% 3
North of England +59 19 £38,500 -33.04% 1
Work from Home +73 15 £42,500 -39.29% 1
North West +17 13 £42,500 -22.73% 1
Midlands -3 8 £40,000 +21.21%
Scotland -57 7 £45,000 - 1
South East +1 6 £50,000 -9.09% 1
Yorkshire +81 4 £32,500 -55.17%
West Midlands +14 4 £40,000 +21.21%
South West -28 4 £47,500 +25.00%
East Midlands - 4 £43,999 -
East of England -7 3 £55,000 +72.21% 2
North East -9 2 £36,128 -24.12%
Wales +6 1 £55,000 -24.14%

IT Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 18 May 2024, IT Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Manager in the job title.

1 33 (47.14%) Microsoft
2 30 (42.86%) Service Delivery
3 21 (30.00%) Service Management
4 20 (28.57%) ITSM
5 18 (25.71%) Azure
6 16 (22.86%) Project Delivery
7 15 (21.43%) Collaborative Working
7 15 (21.43%) Microsoft 365
7 15 (21.43%) Active Directory
7 15 (21.43%) Project Management
8 14 (20.00%) ITIL
8 14 (20.00%) Social Skills
9 13 (18.57%) Customer Service
10 12 (17.14%) Windows
11 11 (15.71%) Microsoft Intune
12 10 (14.29%) Power Platform
13 9 (12.86%) IT Strategy
14 8 (11.43%) Firewall
14 8 (11.43%) Problem-Solving
15 7 (10.00%) Technical Leadership
15 7 (10.00%) Finance
15 7 (10.00%) Mentoring
16 6 (8.57%) ERP
17 5 (7.14%) Microsoft Excel
17 5 (7.14%) SQL
17 5 (7.14%) SQL Server
17 5 (7.14%) Coaching
17 5 (7.14%) Analytical Skills
17 5 (7.14%) Power BI
17 5 (7.14%) Process Improvement

IT Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.71%) SharePoint
Applications
1 5 (7.14%) Microsoft Excel
2 4 (5.71%) Microsoft Office
Business Applications
1 1 (1.43%) Epicor Tropos
Cloud Services
1 18 (25.71%) Azure
2 15 (21.43%) Microsoft 365
3 10 (14.29%) Power Platform
4 5 (7.14%) PowerApps
5 2 (2.86%) Entra ID
6 1 (1.43%) AWS
6 1 (1.43%) Cloud Computing
6 1 (1.43%) SaaS
Communications & Networking
1 8 (11.43%) Firewall
2 3 (4.29%) LAN
2 3 (4.29%) WAN
3 2 (2.86%) VPN
4 1 (1.43%) DHCP
4 1 (1.43%) DNS
4 1 (1.43%) Internet
Database & Business Intelligence
1 5 (7.14%) Power BI
1 5 (7.14%) SQL Server
2 1 (1.43%) SQL Server Reporting Services
Development Applications
1 4 (5.71%) JIRA
General
1 14 (20.00%) Social Skills
2 7 (10.00%) Finance
3 5 (7.14%) Analytical Skills
3 5 (7.14%) Public Sector
4 4 (5.71%) Electronics
5 2 (2.86%) Agriculture
6 1 (1.43%) Financial Institution
6 1 (1.43%) Law
6 1 (1.43%) Legal
6 1 (1.43%) Marketing
6 1 (1.43%) Retail
6 1 (1.43%) Telecoms
Miscellaneous
1 4 (5.71%) IPTV
2 2 (2.86%) Driving Licence
2 2 (2.86%) Onboarding
3 1 (1.43%) FMCG
3 1 (1.43%) Product Ownership
Operating Systems
1 12 (17.14%) Windows
2 3 (4.29%) Windows Server
3 2 (2.86%) Linux
3 2 (2.86%) Mac OS
Processes & Methodologies
1 30 (42.86%) Service Delivery
2 21 (30.00%) Service Management
3 20 (28.57%) ITSM
4 16 (22.86%) Project Delivery
5 15 (21.43%) Collaborative Working
5 15 (21.43%) Project Management
6 14 (20.00%) ITIL
7 13 (18.57%) Customer Service
8 9 (12.86%) IT Strategy
9 8 (11.43%) Problem-Solving
10 7 (10.00%) Mentoring
10 7 (10.00%) Technical Leadership
11 6 (8.57%) ERP
12 5 (7.14%) Coaching
12 5 (7.14%) Process Improvement
12 5 (7.14%) QMS
13 4 (5.71%) Asset Management
13 4 (5.71%) Business Intelligence
13 4 (5.71%) Cybersecurity
13 4 (5.71%) Performance Tuning
Programming Languages
1 5 (7.14%) SQL
2 4 (5.71%) T-SQL
3 1 (1.43%) Bash
3 1 (1.43%) C#
3 1 (1.43%) PowerShell
Qualifications
1 4 (5.71%) Degree
1 4 (5.71%) MCP
1 4 (5.71%) MCSE
1 4 (5.71%) Microsoft Certification
2 1 (1.43%) Azure Certification
2 1 (1.43%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.86%) GDPR
1 2 (2.86%) ISO/IEC 27001
1 2 (2.86%) QA
1 2 (2.86%) SLA
2 1 (1.43%) ISO/IEC 20000
System Software
1 15 (21.43%) Active Directory
Systems Management
1 11 (15.71%) Microsoft Intune
2 1 (1.43%) SCCM
Vendors
1 33 (47.14%) Microsoft
2 2 (2.86%) Meraki
3 1 (1.43%) Aderant
3 1 (1.43%) Epicor
3 1 (1.43%) Fortinet
3 1 (1.43%) iManage
3 1 (1.43%) Intapp