IT Technician
UK

The median IT Technician salary in the UK is £27,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 246 589 406
Rank change year-on-year +343 -183 +280
Permanent jobs requiring an IT Technician 1,160 426 1,368
As % of all permanent jobs advertised in the UK 1.18% 0.41% 0.89%
As % of the Job Titles category 1.25% 0.45% 0.92%
Number of salaries quoted 1,011 268 432
10th Percentile £22,000 £21,000 £17,143
25th Percentile £24,250 £23,438 £21,750
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £31,000 £33,750 £29,250
90th Percentile £36,415 £41,000 £33,750
UK excluding London median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,813 95,219 148,250
% of permanent jobs with a recognized job title 94.61% 91.52% 96.06%
Number of salaries quoted 66,625 59,878 85,347
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,550 £60,000 £60,000
Median % change year-on-year -12.42% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

IT Technician
Job Vacancy Trend

Job postings that featured IT Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Technician in the UK

IT Technician
Salary Trend

3-month moving average salary quoted in jobs citing IT Technician.

Salary trend for IT Technician in the UK

IT Technician
Salary Histogram

Salary distribution for jobs citing IT Technician over the 6 months to 28 April 2024.

Salary histogram for IT Technician in the UK

IT Technician
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Technician within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +270 1,069 £27,000 -1.82% 138
England +343 1,061 £27,000 -1.82% 143
North of England +144 250 £27,500 +5.05% 46
South East +168 235 £26,500 +6.00% 24
Work from Home +227 223 £27,000 -4.42% 21
East of England +133 197 £26,186 -8.92% 16
Midlands +143 190 £26,500 +6.00% 20
North West +60 119 £27,500 +0.98% 18
South West +33 116 £28,000 -1.75% 26
West Midlands +104 97 £28,500 +14.00% 12
Yorkshire +145 90 £27,000 +3.85% 19
East Midlands +66 87 £25,500 +4.08% 8
London +113 71 £27,500 -8.33% 10
Wales +52 46 £26,000 -11.86% 4
North East +29 41 £27,500 -32.71% 10
Scotland -46 29 £24,000 -20.00% 7
Northern Ireland +31 6 £29,500 -

IT Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 April 2024, IT Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Technician in the job title.

1 539 (46.47%) Windows
2 530 (45.69%) Microsoft 365
3 464 (40.00%) Microsoft
4 365 (31.47%) Social Skills
5 353 (30.43%) Active Directory
6 312 (26.90%) Customer Service
7 290 (25.00%) Problem-Solving
8 225 (19.40%) Windows Server
9 171 (14.74%) Windows 10
10 164 (14.14%) Microsoft Office
11 144 (12.41%) Azure
12 106 (9.14%) Driving Licence
13 103 (8.88%) Google
14 95 (8.19%) ITIL
15 93 (8.02%) Microsoft Exchange
16 88 (7.59%) DNS
17 86 (7.41%) Degree
18 84 (7.24%) Firewall
19 77 (6.64%) Entra ID
20 76 (6.55%) Wireless
20 76 (6.55%) Manufacturing
21 73 (6.29%) TCP/IP
22 69 (5.95%) VMware
23 68 (5.86%) DHCP
24 66 (5.69%) SharePoint
25 65 (5.60%) Wi-Fi
26 64 (5.52%) DBS Check
27 63 (5.43%) SLA
28 58 (5.00%) Apple
29 57 (4.91%) ITSM

IT Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (8.02%) Microsoft Exchange
2 66 (5.69%) SharePoint
3 12 (1.03%) Confluence
4 7 (0.60%) SAS
5 6 (0.52%) Exchange Server 2007
5 6 (0.52%) Exchange Server 2010
5 6 (0.52%) Exchange Server 2013
6 5 (0.43%) IIS
7 3 (0.26%) Apache
8 2 (0.17%) Resin
9 1 (0.086%) Site Server
Applications
1 164 (14.14%) Microsoft Office
2 21 (1.81%) Microsoft Excel
3 3 (0.26%) Adobe Creative Suite
3 3 (0.26%) Microsoft PowerPoint
4 2 (0.17%) Spreadsheet
5 1 (0.086%) Blender
5 1 (0.086%) MS Visio
Business Applications
1 1 (0.086%) SAP ERP
1 1 (0.086%) SAP S/4HANA
Cloud Services
1 530 (45.69%) Microsoft 365
2 144 (12.41%) Azure
3 77 (6.64%) Entra ID
4 42 (3.62%) Google Workspace
5 32 (2.76%) AWS
6 20 (1.72%) OneDrive
7 14 (1.21%) SaaS
8 10 (0.86%) WhatsApp
9 6 (0.52%) Power Platform
10 5 (0.43%) ChatGPT
11 4 (0.34%) IaaS
12 3 (0.26%) Dropbox
12 3 (0.26%) PaaS
13 2 (0.17%) Azure Sentinel
13 2 (0.17%) Dynamics 365
14 1 (0.086%) Adobe Creative Cloud
14 1 (0.086%) Asana
14 1 (0.086%) Google Drive
14 1 (0.086%) Miro
Communications & Networking
1 88 (7.59%) DNS
2 84 (7.24%) Firewall
3 76 (6.55%) Wireless
4 73 (6.29%) TCP/IP
5 68 (5.86%) DHCP
6 65 (5.60%) Wi-Fi
7 51 (4.40%) LAN
8 41 (3.53%) VLAN
9 36 (3.10%) VoIP
10 34 (2.93%) VPN
11 33 (2.84%) WAN
12 30 (2.59%) Broadband
13 28 (2.41%) Network Security
14 21 (1.81%) Internet
15 12 (1.03%) NAS
16 11 (0.95%) FTP
16 11 (0.95%) SAN
17 10 (0.86%) MPLS
18 8 (0.69%) Remote Desktop
19 6 (0.52%) SD-WAN
Database & Business Intelligence
1 22 (1.90%) SQL Server
2 6 (0.52%) PostgreSQL
2 6 (0.52%) Power BI
3 2 (0.17%) MySQL
4 1 (0.086%) Amazon RDS
Development Applications
1 17 (1.47%) JIRA
2 6 (0.52%) Eclipse
3 4 (0.34%) Visual Studio
General
1 365 (31.47%) Social Skills
2 76 (6.55%) Manufacturing
3 56 (4.83%) Finance
4 55 (4.74%) Analytical Skills
5 46 (3.97%) Law
6 38 (3.28%) Organisational Skills
7 29 (2.50%) Inclusion and Diversity
8 28 (2.41%) Local Government
9 27 (2.33%) Retail
10 22 (1.90%) Telecoms
11 20 (1.72%) Legal
11 20 (1.72%) Public Sector
12 16 (1.38%) Marketing
13 5 (0.43%) Automotive
13 5 (0.43%) Electronics
14 4 (0.34%) Military
15 3 (0.26%) Advertising
15 3 (0.26%) Aviation
15 3 (0.26%) Multimedia
15 3 (0.26%) Social Housing
Libraries, Frameworks & Software Standards
1 7 (0.60%) HTML
1 7 (0.60%) X-Windows
2 6 (0.52%) .NET
2 6 (0.52%) CSS
3 5 (0.43%) EDI
4 3 (0.26%) ASP.NET
4 3 (0.26%) jQuery
5 2 (0.17%) Razor View Engine
5 2 (0.17%) Web Services
6 1 (0.086%) Classic ASP
Miscellaneous
1 106 (9.14%) Driving Licence
2 42 (3.62%) Onboarding
3 39 (3.36%) Housing Association
4 35 (3.02%) Self-Motivation
5 29 (2.50%) Management Information System
6 28 (2.41%) CCTV
7 25 (2.16%) Educational Technology
8 12 (1.03%) Enterprise Software
9 9 (0.78%) NHS
10 8 (0.69%) Data Centre
10 8 (0.69%) iPad
10 8 (0.69%) LIMS
11 7 (0.60%) EPoS
11 7 (0.60%) Video Conferencing
12 6 (0.52%) Analytical Mindset
13 4 (0.34%) Mobile App
14 3 (0.26%) Data Protection Act
14 3 (0.26%) Home Automation
14 3 (0.26%) Hybrid Cloud
14 3 (0.26%) Renewable Energy
Operating Systems
1 539 (46.47%) Windows
2 225 (19.40%) Windows Server
3 171 (14.74%) Windows 10
4 42 (3.62%) Mac OS
5 40 (3.45%) Apple iOS
6 39 (3.36%) Linux
7 33 (2.84%) Windows Server 2012
7 33 (2.84%) Windows Server 2016
8 24 (2.07%) Windows 7
9 21 (1.81%) Android
9 21 (1.81%) Windows Server 2019
10 18 (1.55%) Windows 8
10 18 (1.55%) Windows Server 2008
11 12 (1.03%) Mac OS X
12 5 (0.43%) Red Hat Enterprise Linux
12 5 (0.43%) Unix
13 1 (0.086%) Windows XP
Processes & Methodologies
1 312 (26.90%) Customer Service
2 290 (25.00%) Problem-Solving
3 95 (8.19%) ITIL
4 57 (4.91%) ITSM
5 51 (4.40%) Cybersecurity
5 51 (4.40%) Line Management
6 40 (3.45%) Time Management
7 38 (3.28%) Service Management
8 36 (3.10%) Project Management
9 34 (2.93%) Migration
10 33 (2.84%) Mathematics
11 30 (2.59%) Service Delivery
12 28 (2.41%) Collaborative Working
13 26 (2.24%) Disaster Recovery
14 25 (2.16%) Asset Management
15 24 (2.07%) Mobile Device Management
16 22 (1.90%) Coaching
17 19 (1.64%) Preventative Maintenance
18 18 (1.55%) Infrastructure Engineering
19 17 (1.47%) Project Delivery
Programming Languages
1 46 (3.97%) SQL
2 29 (2.50%) PowerShell
3 14 (1.21%) VB
4 11 (0.95%) C#
5 6 (0.52%) Java
5 6 (0.52%) Python
6 4 (0.34%) JavaScript
7 3 (0.26%) C++
7 3 (0.26%) VB.NET
8 1 (0.086%) Swift
Qualifications
1 86 (7.41%) Degree
2 64 (5.52%) DBS Check
3 50 (4.31%) A+ Certification
4 47 (4.05%) Microsoft Certification
5 29 (2.50%) Cisco Certification
6 26 (2.24%) Security Cleared
7 24 (2.07%) SC Cleared
8 22 (1.90%) CCNA
9 17 (1.47%) MCSE
9 17 (1.47%) Network+ Certification
10 10 (0.86%) MCITP
10 10 (0.86%) MCP
11 9 (0.78%) Computer Science Degree
12 7 (0.60%) ITIL Certification
12 7 (0.60%) ITIL Foundation Certificate
13 6 (0.52%) MCSA
14 4 (0.34%) Azure Certification
14 4 (0.34%) HNC
15 3 (0.26%) BPSS Clearance
15 3 (0.26%) CCNP
Quality Assurance & Compliance
1 63 (5.43%) SLA
2 18 (1.55%) GDPR
3 14 (1.21%) Cyber Essentials
4 13 (1.12%) QA
5 12 (1.03%) Cyber Essentials PLUS
6 10 (0.86%) ISO/IEC 27001
7 4 (0.34%) ISO 9001
8 2 (0.17%) Accessibility
8 2 (0.17%) DICOM
8 2 (0.17%) Disclosure Scotland
9 1 (0.086%) ISO 14001
System Software
1 353 (30.43%) Active Directory
2 49 (4.22%) Hyper-V
3 47 (4.05%) VMware Infrastructure
4 15 (1.29%) Virtual Machines
5 8 (0.69%) Terminal Services
6 5 (0.43%) Virtual Servers
7 4 (0.34%) Firmware
7 4 (0.34%) vSphere
8 3 (0.26%) VMware ESXi
9 2 (0.17%) BitLocker
9 2 (0.17%) Virtual Desktop
10 1 (0.086%) Microsoft Virtual Server
Systems Management
1 56 (4.83%) Microsoft Intune
2 24 (2.07%) SCCM
3 6 (0.52%) PaperCut
4 4 (0.34%) AirWatch
5 3 (0.26%) Autotask
5 3 (0.26%) Jamf Pro
5 3 (0.26%) Microsoft Data Protection Manager
5 3 (0.26%) SCDPM
6 2 (0.17%) FortiGate
6 2 (0.17%) Nessus
6 2 (0.17%) NetCrunch
6 2 (0.17%) SmoothWall
7 1 (0.086%) Graylog
7 1 (0.086%) WSUS
Vendors
1 464 (40.00%) Microsoft
2 103 (8.88%) Google
3 69 (5.95%) VMware
4 58 (5.00%) Apple
5 52 (4.48%) Cisco
6 13 (1.12%) Meraki
6 13 (1.12%) Veeam
7 11 (0.95%) Citrix
7 11 (0.95%) Sage
8 9 (0.78%) Dell
9 8 (0.69%) Ubiquiti
10 7 (0.60%) Atlassian
10 7 (0.60%) Sophos
11 6 (0.52%) Avaya
11 6 (0.52%) ESET
11 6 (0.52%) Fortinet
12 5 (0.43%) Datto
12 5 (0.43%) Red Hat
13 4 (0.34%) Adobe
14 3 (0.26%) Oracle