Junior IT Support
UK

The median Junior IT Support salary in the UK is £23,000 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 814 908 1185
Rank change year-on-year +94 +277 -287
Permanent jobs requiring a Junior IT Support 76 69 59
As % of all permanent jobs advertised in the UK 0.076% 0.070% 0.037%
As % of the Job Titles category 0.080% 0.076% 0.038%
Number of salaries quoted 65 42 53
10th Percentile £20,200 £19,500 £19,525
25th Percentile £20,750 £21,000 £21,250
Median annual salary (50th Percentile) £23,000 £23,500 £24,000
Median % change year-on-year -2.13% -2.08% -4.00%
75th Percentile £27,250 £29,500 £24,500
90th Percentile £29,500 £30,000 £34,100
UK excluding London median annual salary £23,000 £22,000 £24,000
% change year-on-year +4.55% -8.33% -2.04%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,593 90,744 154,424
% of permanent jobs with a recognized job title 94.69% 91.51% 96.08%
Number of salaries quoted 67,603 57,335 84,442
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,521
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Junior IT Support
Job Vacancy Trend

Job postings that featured Junior IT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Junior IT Support in the UK

Junior IT Support
Salary Trend

3-month moving average salary quoted in jobs citing Junior IT Support.

Salary trend for Junior IT Support in the UK

Junior IT Support
Salary Histogram

Salary distribution for jobs citing Junior IT Support over the 6 months to 18 May 2024.

Salary histogram for Junior IT Support in the UK

Junior IT Support
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Junior IT Support within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +94 72 £23,000 +1.10% 24
UK excluding London -4 69 £23,000 +4.55% 20
Work from Home +75 22 £23,000 -8.00% 7
South East -4 18 £21,500 +6.57% 3
North of England +61 14 £22,250 -1.11% 3
East of England +10 14 £25,000 +13.64% 3
South West -21 11 £26,000 +8.33% 6
North West +10 10 £22,000 -2.22% 1
Midlands - 8 £24,000 - 4
London +94 7 £27,500 -5.17% 5
West Midlands - 6 £24,500 - 2
Yorkshire - 4 £24,000 -
Wales - 4 £26,250 -
East Midlands - 2 £21,875 - 2

Junior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 18 May 2024, Junior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Junior IT Support in the job title.

1 38 (50.00%) Microsoft 365
2 35 (46.05%) Social Skills
3 29 (38.16%) Microsoft
4 26 (34.21%) Azure
5 25 (32.89%) Windows
6 21 (27.63%) Active Directory
7 19 (25.00%) Driving Licence
8 18 (23.68%) Degree
9 17 (22.37%) Cisco
9 17 (22.37%) Firewall
10 14 (18.42%) Windows 10
11 13 (17.11%) Meraki
11 13 (17.11%) Cisco CUCM
11 13 (17.11%) Aruba
11 13 (17.11%) Unified Communications
11 13 (17.11%) Fortinet
11 13 (17.11%) Palo Alto
11 13 (17.11%) ServiceCenter
11 13 (17.11%) Network+ Certification
11 13 (17.11%) Wireless
11 13 (17.11%) HP
11 13 (17.11%) Cisco Certification
11 13 (17.11%) CCNA
11 13 (17.11%) Inclusion and Diversity
12 12 (15.79%) Customer Service
13 8 (10.53%) Entra ID
13 8 (10.53%) Manufacturing
14 7 (9.21%) Problem-Solving
14 7 (9.21%) Windows Server
15 5 (6.58%) Windows Server 2019

Junior IT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.26%) Microsoft Exchange
1 4 (5.26%) SharePoint
2 2 (2.63%) Resin
3 1 (1.32%) Exchange Server 2013
Applications
1 5 (6.58%) Microsoft Office
2 1 (1.32%) PrintSoft PReS
Cloud Services
1 38 (50.00%) Microsoft 365
2 26 (34.21%) Azure
3 8 (10.53%) Entra ID
4 1 (1.32%) AWS
4 1 (1.32%) OneDrive
4 1 (1.32%) WhatsApp
Communications & Networking
1 17 (22.37%) Firewall
2 13 (17.11%) Unified Communications
2 13 (17.11%) Wireless
3 4 (5.26%) Internet
3 4 (5.26%) Wi-Fi
4 2 (2.63%) Network Security
4 2 (2.63%) VPN
5 1 (1.32%) DNS
5 1 (1.32%) VoIP
Database & Business Intelligence
1 4 (5.26%) SQL Server
1 4 (5.26%) SQL Server Reporting Services
General
1 35 (46.05%) Social Skills
2 13 (17.11%) Inclusion and Diversity
3 8 (10.53%) Manufacturing
4 4 (5.26%) Finance
4 4 (5.26%) Legal
4 4 (5.26%) Retail
5 3 (3.95%) Law
6 2 (2.63%) Analytical Skills
7 1 (1.32%) Games
7 1 (1.32%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (1.32%) RESTEasy
Miscellaneous
1 19 (25.00%) Driving Licence
2 4 (5.26%) EPoS
2 4 (5.26%) Replication
3 2 (2.63%) Legacy Systems
4 1 (1.32%) Client/Server
4 1 (1.32%) e-Learning
4 1 (1.32%) iPad
4 1 (1.32%) Renewable Energy
4 1 (1.32%) Sports Betting
Operating Systems
1 25 (32.89%) Windows
2 14 (18.42%) Windows 10
3 7 (9.21%) Windows Server
4 5 (6.58%) Linux
4 5 (6.58%) Windows Server 2019
5 3 (3.95%) Apple iOS
6 1 (1.32%) Android
6 1 (1.32%) Windows Server 2016
Processes & Methodologies
1 12 (15.79%) Customer Service
2 7 (9.21%) Problem-Solving
3 5 (6.58%) Computer Science
3 5 (6.58%) Cybersecurity
4 4 (5.26%) Decision-Making
5 2 (2.63%) Continuous Improvement
5 2 (2.63%) ERP
5 2 (2.63%) IT Strategy
5 2 (2.63%) ITIL
5 2 (2.63%) Office Automation
6 1 (1.32%) Data-Driven Decision Making
6 1 (1.32%) Fintech
6 1 (1.32%) Infrastructure Engineering
6 1 (1.32%) Inventory Control
6 1 (1.32%) Inventory Management
6 1 (1.32%) ITSM
6 1 (1.32%) Process Management
6 1 (1.32%) Service Delivery
6 1 (1.32%) Software Testing
6 1 (1.32%) Workflow
Programming Languages
1 4 (5.26%) Java
1 4 (5.26%) SQL
Qualifications
1 18 (23.68%) Degree
2 13 (17.11%) CCNA
2 13 (17.11%) Cisco Certification
2 13 (17.11%) Network+ Certification
3 1 (1.32%) Computer Science Degree
3 1 (1.32%) Microsoft Certification
3 1 (1.32%) NVQ Level 3
Quality Assurance & Compliance
1 4 (5.26%) Cyber Essentials
System Software
1 21 (27.63%) Active Directory
2 2 (2.63%) Virtual Machines
2 2 (2.63%) Virtual Servers
Systems Management
1 13 (17.11%) Cisco CUCM
1 13 (17.11%) ServiceCenter
2 4 (5.26%) PaperCut
3 3 (3.95%) Microsoft Intune
Vendors
1 29 (38.16%) Microsoft
2 17 (22.37%) Cisco
3 13 (17.11%) Aruba
3 13 (17.11%) Fortinet
3 13 (17.11%) HP
3 13 (17.11%) Meraki
3 13 (17.11%) Palo Alto
4 4 (5.26%) BT
4 4 (5.26%) Canon
4 4 (5.26%) Veeam
5 3 (3.95%) VMware
6 2 (2.63%) Google
7 1 (1.32%) Apple
7 1 (1.32%) Citrix