Problem Manager
UK

The median Problem Manager salary in the UK is £47,500 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 845 941 1160
Rank change year-on-year +96 +219 -273
Permanent jobs requiring a Problem Manager 45 36 84
As % of all permanent jobs advertised in the UK 0.045% 0.036% 0.052%
As % of the Job Titles category 0.048% 0.040% 0.054%
Number of salaries quoted 23 20 33
10th Percentile £34,633 £39,100 £39,750
25th Percentile £40,000 £41,250 £45,000
Median annual salary (50th Percentile) £47,500 £42,500 £55,000
Median % change year-on-year +11.76% -22.73% +10.00%
75th Percentile £58,750 £63,750 £60,000
90th Percentile £84,000 £95,000 £65,000
UK excluding London median annual salary £46,250 £42,500 £50,000
% change year-on-year +8.82% -15.00% +6.26%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,593 90,744 154,424
% of permanent jobs with a recognized job title 94.69% 91.51% 96.08%
Number of salaries quoted 67,603 57,335 84,442
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,521
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Problem Manager
Job Vacancy Trend

Job postings that featured Problem Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Problem Manager in the UK

Problem Manager
Salary Trend

3-month moving average salary quoted in jobs citing Problem Manager.

Salary trend for Problem Manager in the UK

Problem Manager
Salary Histogram

Salary distribution for jobs citing Problem Manager over the 6 months to 18 May 2024.

Salary histogram for Problem Manager in the UK

Problem Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Manager within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -13 40 £46,250 +8.82% 6
England +94 39 £50,000 +17.65% 7
Midlands +3 18 £48,750 +52.34%
North of England +63 14 £40,849 +2.12% 1
Work from Home +65 10 £47,500 -2.56% 5
East Midlands -2 10 - -
West Midlands +18 8 £48,750 +52.34%
North East - 8 £40,849 -
Yorkshire +87 6 £57,500 +43.75%
London +104 5 £85,000 -5.56% 1
Isle of Man - 4 - -
Wales - 2 £40,000 -
South East -10 1 £43,500 +2.35% 3
South West - 1 - - 2

Problem Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 18 May 2024, Problem Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Problem Manager in the job title.

1 40 (88.89%) ITIL
1 40 (88.89%) Problem Management
2 34 (75.56%) Incident Management
3 25 (55.56%) Social Skills
4 24 (53.33%) Service Management
5 23 (51.11%) Service Delivery
6 22 (48.89%) Root Cause Analysis
7 20 (44.44%) Process Improvement
8 19 (42.22%) Problem-Solving
9 18 (40.00%) Continuous Improvement
10 16 (35.56%) Trend Analysis
10 16 (35.56%) Analytical Skills
11 15 (33.33%) Compliance Management
12 13 (28.89%) ITSM
13 12 (26.67%) Change Management
14 8 (17.78%) ServiceNow
15 7 (15.56%) Major Incident Management
15 7 (15.56%) Change Advisory Board
16 6 (13.33%) Finance
17 4 (8.89%) ITIL Foundation Certificate
17 4 (8.89%) Microsoft 365
17 4 (8.89%) Public Sector
17 4 (8.89%) BMC
17 4 (8.89%) Remedy
17 4 (8.89%) Stakeholder Management
17 4 (8.89%) Remedy ITSM
18 3 (6.67%) Matrix Management
18 3 (6.67%) Customer Engagement
18 3 (6.67%) SLA
18 3 (6.67%) Customer Service

Problem Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (8.89%) Remedy ITSM
Cloud Services
1 4 (8.89%) Microsoft 365
General
1 25 (55.56%) Social Skills
2 16 (35.56%) Analytical Skills
3 6 (13.33%) Finance
4 4 (8.89%) Public Sector
5 2 (4.44%) Retail
6 1 (2.22%) Banking
6 1 (2.22%) Financial Institution
6 1 (2.22%) Inclusion and Diversity
6 1 (2.22%) Investment Banking
6 1 (2.22%) Manufacturing
Miscellaneous
1 1 (2.22%) Data Centre
1 1 (2.22%) Hedge funds
Processes & Methodologies
1 40 (88.89%) ITIL
1 40 (88.89%) Problem Management
2 34 (75.56%) Incident Management
3 24 (53.33%) Service Management
4 23 (51.11%) Service Delivery
5 22 (48.89%) Root Cause Analysis
6 20 (44.44%) Process Improvement
7 19 (42.22%) Problem-Solving
8 18 (40.00%) Continuous Improvement
9 16 (35.56%) Trend Analysis
10 15 (33.33%) Compliance Management
11 13 (28.89%) ITSM
12 12 (26.67%) Change Management
13 7 (15.56%) Change Advisory Board
13 7 (15.56%) Major Incident Management
14 4 (8.89%) Stakeholder Management
15 3 (6.67%) Customer Engagement
15 3 (6.67%) Infrastructure Management
15 3 (6.67%) Matrix Management
15 3 (6.67%) Performance Metrics
Qualifications
1 4 (8.89%) ITIL Foundation Certificate
2 2 (4.44%) ITIL Certification
3 1 (2.22%) Computer Science Degree
3 1 (2.22%) Degree
Quality Assurance & Compliance
1 3 (6.67%) SLA
Vendors
1 8 (17.78%) ServiceNow
2 4 (8.89%) BMC
2 4 (8.89%) Remedy