Service Catalogue
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Service Catalogue skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Catalogue over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 698 798 1044
Rank change year-on-year +100 +246 -273
Permanent jobs citing Service Catalogue 214 183 194
As % of all permanent jobs advertised in the UK 0.22% 0.18% 0.12%
As % of the Processes & Methodologies category 0.25% 0.19% 0.13%
Number of salaries quoted 135 130 135
10th Percentile £41,021 £41,925 £21,000
25th Percentile £43,500 £51,833 £32,750
Median annual salary (50th Percentile) £55,000 £65,000 £55,000
Median % change year-on-year -15.38% +18.18% +4.76%
75th Percentile £92,500 £86,250 £76,875
90th Percentile £101,000 £97,500 £90,000
UK excluding London median annual salary £52,500 £54,882 £50,750
% change year-on-year -4.34% +8.14% +6.84%

All Process and Methodology Skills
UK

Service Catalogue is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,862 98,882 150,503
As % of all permanent jobs advertised in the UK 85.90% 95.62% 95.62%
Number of salaries quoted 59,922 58,137 83,321
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,500 £60,000
Median % change year-on-year -10.57% +2.50% +9.09%
75th Percentile £72,500 £81,251 £80,000
90th Percentile £92,500 £100,000 £96,251
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Service Catalogue
Job Vacancy Trend

Job postings citing Service Catalogue as a proportion of all IT jobs advertised.

Job vacancy trend for Service Catalogue in the UK

Service Catalogue
Salary Trend

3-month moving average salary quoted in jobs citing Service Catalogue.

Salary trend for Service Catalogue in the UK

Service Catalogue
Salary Histogram

Salary distribution for jobs citing Service Catalogue over the 6 months to 6 May 2024.

Salary histogram for Service Catalogue in the UK

Service Catalogue
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Catalogue within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +133 195 £55,000 -15.38% 26
UK excluding London +36 121 £52,500 -4.34% 22
Work from Home +124 109 £73,713 +22.85% 10
London +123 86 £85,000 +13.33% 4
South East +50 46 £52,500 +5.00% 6
North of England +58 29 £62,500 +13.88% 8
Midlands +12 17 £82,500 +57.14% 5
North West +21 16 £62,500 -10.71% 4
West Midlands +23 15 £82,500 +94.12% 3
South West -28 14 £41,821 -16.36% 1
North East - 9 - - 1
Scotland -62 6 £85,572 +75.97% 1
Yorkshire +87 4 £85,572 +55.92% 4
East of England - 3 £25,875 - 1
East Midlands -13 2 - - 2
Isle of Man - 2 £36,000 -
Northern Ireland - 2 - -
Wales - 2 - -

Service Catalogue
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (10.28%) SAS
2 13 (6.07%) CMS
3 7 (3.27%) SharePoint
4 5 (2.34%) Confluence
5 4 (1.87%) IIS
5 4 (1.87%) Microsoft Exchange
6 1 (0.47%) Apache
6 1 (0.47%) WebSphere
Applications
1 4 (1.87%) Microsoft Excel
2 3 (1.40%) MS Visio
3 2 (0.93%) Chatbot
3 2 (0.93%) Microsoft Office
3 2 (0.93%) Microsoft PowerPoint
4 1 (0.47%) Microsoft Project
Business Applications
1 16 (7.48%) Remedy ITSM
2 7 (3.27%) Dynamics CRM
3 5 (2.34%) Dynamics GP
4 3 (1.40%) SAP GTS
5 2 (0.93%) Oracle ERP
5 2 (0.93%) Unit4 Business World
6 1 (0.47%) Magento
6 1 (0.47%) NetSuite
Cloud Services
1 21 (9.81%) Azure
2 13 (6.07%) Microsoft 365
3 9 (4.21%) Power Platform
3 9 (4.21%) SaaS
4 7 (3.27%) Dynamics 365
5 6 (2.80%) AWS
5 6 (2.80%) Entra ID
6 5 (2.34%) PowerApps
Communications & Networking
1 15 (7.01%) VPN
2 11 (5.14%) BGP
2 11 (5.14%) Ethernet VPN
2 11 (5.14%) MPLS
3 5 (2.34%) VSAT
4 4 (1.87%) Firewall
5 3 (1.40%) Broadband
5 3 (1.40%) NaaS
5 3 (1.40%) SSL
5 3 (1.40%) Wireless
6 2 (0.93%) DHCP
6 2 (0.93%) DNS
6 2 (0.93%) Intranet
7 1 (0.47%) Intrusion Detection
7 1 (0.47%) Skype
7 1 (0.47%) TCP/IP
Database & Business Intelligence
1 14 (6.54%) Oracle Reports
2 13 (6.07%) MongoDB
3 11 (5.14%) NoSQL
4 3 (1.40%) Relational Database
5 2 (0.93%) Power BI
5 2 (0.93%) SAP HANA
5 2 (0.93%) SQL Server
5 2 (0.93%) Sybase ASE
6 1 (0.47%) Data Warehouse
Development Applications
1 17 (7.94%) JIRA
2 11 (5.14%) GitLab
3 2 (0.93%) Git
3 2 (0.93%) TeamCity
General
1 59 (27.57%) Finance
2 39 (18.22%) Telecoms
3 35 (16.36%) Social Skills
4 28 (13.08%) Banking
5 22 (10.28%) Law
5 22 (10.28%) Retail
6 20 (9.35%) Legal
7 19 (8.88%) Inclusion and Diversity
8 16 (7.48%) Analytical Skills
9 8 (3.74%) Automotive
10 5 (2.34%) Financial Institution
10 5 (2.34%) French Language
10 5 (2.34%) Games
10 5 (2.34%) Influencing Skills
10 5 (2.34%) Organisational Skills
10 5 (2.34%) Portuguese Language
11 4 (1.87%) Marketing
12 3 (1.40%) Documentation Skills
12 3 (1.40%) Fire and Rescue
12 3 (1.40%) Pharmaceutical
Job Titles
1 53 (24.77%) Developer
2 41 (19.16%) ServiceNow Developer
3 33 (15.42%) Analyst
3 33 (15.42%) Lead
4 21 (9.81%) Administrator
4 21 (9.81%) ServiceNow Administrator
5 16 (7.48%) Support Analyst
6 15 (7.01%) IT Analyst
6 15 (7.01%) Service Manager
7 13 (6.07%) Financial Analyst
7 13 (6.07%) Team Leader
7 13 (6.07%) Test Team Leader
8 11 (5.14%) IT Manager
8 11 (5.14%) IT Support
9 10 (4.67%) Architect
10 9 (4.21%) Operations Analyst
10 9 (4.21%) Oracle Analyst
11 8 (3.74%) Applications Support
11 8 (3.74%) Applications Support Analyst
11 8 (3.74%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 38 (17.76%) AngularJS
1 38 (17.76%) CSS
1 38 (17.76%) HTML
1 38 (17.76%) Twitter Bootstrap
1 38 (17.76%) Web Services
2 27 (12.62%) JSON
2 27 (12.62%) XML
3 19 (8.88%) LDAP
4 14 (6.54%) Oracle Fusion
4 14 (6.54%) REST
4 14 (6.54%) SOAP
5 11 (5.14%) NETCONF
5 11 (5.14%) RESTCONF
5 11 (5.14%) YAML
5 11 (5.14%) YANG
6 3 (1.40%) Kafka
6 3 (1.40%) ODBC
7 1 (0.47%) .NET
Miscellaneous
1 44 (20.56%) CMDB
2 26 (12.15%) Legacy Systems
3 13 (6.07%) Digital Signage
4 11 (5.14%) Management Information System
5 9 (4.21%) Cloud Native
5 9 (4.21%) Enterprise Software
6 6 (2.80%) Self-Motivation
7 5 (2.34%) Enterprise Cloud
7 5 (2.34%) Low-Code
7 5 (2.34%) Product Ownership
7 5 (2.34%) Public Cloud
8 4 (1.87%) Cyber Threat
8 4 (1.87%) Security Operations Centre
9 3 (1.40%) TM Forum
10 2 (0.93%) Clustering
10 2 (0.93%) Data Centre
10 2 (0.93%) Mobile App
10 2 (0.93%) Reinsurance
10 2 (0.93%) Replication
10 2 (0.93%) Video Editing
Operating Systems
1 15 (7.01%) Linux
2 13 (6.07%) CentOS
2 13 (6.07%) Unix
3 7 (3.27%) Windows
4 4 (1.87%) Windows Server
5 2 (0.93%) Ubuntu
5 2 (0.93%) Windows 10
Processes & Methodologies
1 103 (48.13%) ITSM
2 88 (41.12%) Service Management
3 86 (40.19%) ITIL
4 69 (32.24%) Agile
5 61 (28.50%) Continuous Improvement
6 45 (21.03%) Service Delivery
7 40 (18.69%) Change Management
8 38 (17.76%) Problem Management
9 34 (15.89%) Roadmaps
10 30 (14.02%) Incident Management
10 30 (14.02%) Problem-Solving
11 29 (13.55%) Security Operations
11 29 (13.55%) Workflow
12 27 (12.62%) Dependency Management
13 26 (12.15%) Actionable Insight
14 25 (11.68%) Cybersecurity
14 25 (11.68%) Mentoring
15 24 (11.21%) Project Delivery
15 24 (11.21%) Root Cause Analysis
16 23 (10.75%) Customer Service
Programming Languages
1 33 (15.42%) JavaScript
2 20 (9.35%) SQL
3 13 (6.07%) Python
4 2 (0.93%) Bash
4 2 (0.93%) PowerShell
5 1 (0.47%) Java
Qualifications
1 31 (14.49%) SC Cleared
1 31 (14.49%) Security Cleared
2 28 (13.08%) Degree
3 23 (10.75%) DV Cleared
4 14 (6.54%) Computer Science Degree
5 13 (6.07%) CREST Certified
6 9 (4.21%) Azure Certification
7 7 (3.27%) ITIL Certification
8 5 (2.34%) AWS Certification
8 5 (2.34%) TOGAF Certification
9 3 (1.40%) PMI Certification
9 3 (1.40%) PMP
9 3 (1.40%) PRINCE2 Certification
10 2 (0.93%) CCNA
10 2 (0.93%) Cisco Certification
11 1 (0.47%) BPSS Clearance
11 1 (0.47%) CISA
11 1 (0.47%) CISSP
11 1 (0.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 21 (9.81%) QA
2 9 (4.21%) ISO/IEC 27001
3 7 (3.27%) SLA
4 5 (2.34%) Cyber Essentials
5 4 (1.87%) ISO 9001
6 3 (1.40%) GRC
7 1 (0.47%) Cyber Essentials PLUS
7 1 (0.47%) FISMA
7 1 (0.47%) GDPR
7 1 (0.47%) HIPAA
7 1 (0.47%) HITRUST
7 1 (0.47%) NIST
7 1 (0.47%) PCI DSS
7 1 (0.47%) PMO
7 1 (0.47%) Sarbanes-Oxley
System Software
1 12 (5.61%) Active Directory
2 11 (5.14%) Docker
3 2 (0.93%) Hyper-V
3 2 (0.93%) VMware Infrastructure
Systems Management
1 16 (7.48%) Single Sign-On
2 13 (6.07%) SCOM
3 11 (5.14%) Kubernetes
4 5 (2.34%) Terraform
5 3 (1.40%) WhatsUp Gold
6 2 (0.93%) Active Directory Federation Services
6 2 (0.93%) Ansible
6 2 (0.93%) Microsoft Intune
Vendors
1 85 (39.72%) ServiceNow
2 35 (16.36%) Microsoft
3 29 (13.55%) HP
4 16 (7.48%) BMC
4 16 (7.48%) Oracle
4 16 (7.48%) Remedy
5 13 (6.07%) Dynatrace
5 13 (6.07%) Riverbed
6 11 (5.14%) Cisco
7 8 (3.74%) SAP
8 5 (2.34%) Automation Anywhere
8 5 (2.34%) iManage
8 5 (2.34%) PeopleSoft
9 3 (1.40%) Atlassian
9 3 (1.40%) Salesforce
9 3 (1.40%) VMware
10 2 (0.93%) Sybase
10 2 (0.93%) Veeam
10 2 (0.93%) Zerto
11 1 (0.47%) HubSpot