Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £26,500 per year according to job vacancies posted during the 6 months to 18 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 407 | 482 | 559 |
| Rank change year-on-year | +75 | +77 | -51 |
| Permanent jobs requiring a Service Desk Analyst | 637 | 609 | 951 |
| As % of all permanent jobs advertised in the UK | 0.64% | 0.61% | 0.59% |
| As % of the Job Titles category | 0.67% | 0.67% | 0.62% |
| Number of salaries quoted | 523 | 499 | 740 |
| 10th Percentile | £21,400 | £21,500 | £19,750 |
| 25th Percentile | £23,500 | £23,500 | £21,438 |
| Median annual salary (50th Percentile) | £26,500 | £26,500 | £25,000 |
| Median % change year-on-year | - | +6.00% | +4.17% |
| 75th Percentile | £30,250 | £33,750 | £28,813 |
| 90th Percentile | £37,250 | £37,500 | £33,750 |
| UK excluding London median annual salary | £25,000 | £25,500 | £24,500 |
| % change year-on-year | -1.96% | +4.08% | +4.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 94,593 | 90,744 | 154,424 |
| % of permanent jobs with a recognized job title | 94.69% | 91.51% | 96.08% |
| Number of salaries quoted | 67,603 | 57,335 | 84,442 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,521 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 18 May 2024.
Service Desk Analyst
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +81 | 579 | £26,500 | - | 96 |
| UK excluding London | +29 | 522 | £25,000 | -1.96% | 99 |
| North of England | +117 | 197 | £24,150 | -1.43% | 29 |
| Work from Home | +10 | 124 | £27,588 | +4.10% | 34 |
| North West | +33 | 95 | £23,500 | -6.00% | 13 |
| London | +45 | 93 | £32,500 | -1.14% | 10 |
| South East | -55 | 88 | £26,000 | - | 21 |
| Midlands | +15 | 83 | £27,500 | - | 15 |
| Yorkshire | +119 | 77 | £24,500 | +6.52% | 13 |
| South West | +12 | 60 | £27,500 | +1.85% | 14 |
| East of England | +21 | 57 | £26,500 | +10.42% | 14 |
| West Midlands | +24 | 54 | £25,000 | -12.28% | 8 |
| East Midlands | +5 | 29 | £28,165 | +9.38% | 7 |
| North East | +7 | 25 | £24,500 | - | 4 |
| Scotland | -81 | 21 | £27,750 | +11.00% | 5 |
| Wales | +7 | 14 | £25,500 | +2.00% | 3 |
| Northern Ireland | - | 2 | £31,500 | - | 1 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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