Service Desk Support
UK
The median Service Desk Support salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 2 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 802 | 806 | 1040 |
| Rank change year-on-year | +4 | +234 | -195 |
| Permanent jobs requiring a Service Desk Support | 103 | 140 | 225 |
| As % of all permanent jobs advertised in the UK | 0.098% | 0.15% | 0.13% |
| As % of the Job Titles category | 0.10% | 0.16% | 0.14% |
| Number of salaries quoted | 93 | 125 | 202 |
| 10th Percentile | £21,150 | £23,350 | £19,331 |
| 25th Percentile | £23,750 | £24,500 | £22,000 |
| Median annual salary (50th Percentile) | £30,000 | £27,500 | £27,000 |
| Median % change year-on-year | +9.09% | +1.85% | +12.50% |
| 75th Percentile | £36,500 | £35,750 | £32,951 |
| 90th Percentile | £37,400 | £47,800 | £41,250 |
| UK excluding London median annual salary | £27,596 | £27,500 | £25,000 |
| % change year-on-year | +0.35% | +10.00% | +6.38% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,838 | 86,540 | 162,414 |
| % of permanent jobs with a recognized job title | 94.86% | 91.29% | 96.05% |
| Number of salaries quoted | 70,991 | 55,953 | 84,888 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,676 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,238 |
| % change year-on-year | -6.54% | +6.49% | +5.76% |
Service Desk Support
Job Vacancy Trend
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Support.
Service Desk Support
Salary Histogram
Salary distribution for jobs citing Service Desk Support over the 6 months to 2 June 2024.
Service Desk Support
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -59 | 85 | £27,596 | +0.35% | 9 |
| England | +12 | 78 | £26,500 | -3.64% | 4 |
| North of England | +42 | 32 | £24,500 | -10.91% | |
| Yorkshire | +74 | 21 | £24,500 | -21.60% | |
| South East | -28 | 21 | £26,000 | -5.45% | 1 |
| Northern Ireland | - | 17 | £35,000 | - | 1 |
| London | +89 | 13 | £35,000 | -6.67% | |
| Work from Home | +16 | 11 | £29,500 | -9.23% | 2 |
| North West | -13 | 11 | £21,000 | -26.96% | |
| Midlands | -16 | 6 | £26,250 | -4.55% | 1 |
| East of England | -25 | 5 | £27,500 | +14.58% | |
| East Midlands | -17 | 4 | £25,750 | -6.36% | 1 |
| Wales | +2 | 2 | £28,750 | +15.00% | 3 |
| West Midlands | -13 | 2 | £26,250 | +11.70% | |
| South West | -33 | 1 | £35,000 | +20.69% | 1 |
| Scotland | -68 | 1 | - | - | 2 |
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 June 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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