Technical Support Manager Jobs

Technical Support Manager
UK

The median Technical Support Manager salary in the UK is £50,000 per year, according to job vacancies posted during the 6 months leading to 31 October 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 704 749 1106
Rank change year-on-year +45 +357 -42
Permanent jobs requiring a Technical Support Manager 86 12 28
As % of all permanent jobs advertised in the UK 0.11% 0.021% 0.020%
As % of the Job Titles category 0.12% 0.022% 0.021%
Number of salaries quoted 71 12 25
10th Percentile £40,000 - £38,100
25th Percentile £45,000 £46,250 £41,250
Median annual salary (50th Percentile) £50,000 £51,250 £50,000
Median % change year-on-year -2.44% +2.50% +11.11%
75th Percentile - £56,250 £60,000
90th Percentile £60,000 £72,788 £62,500
UK excluding London median annual salary £50,000 £50,000 £42,500
% change year-on-year - +17.65% -5.56%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 71,968 55,098 132,518
% of permanent jobs with a recognized job title 94.73% 95.65% 95.50%
Number of salaries quoted 37,505 40,133 78,004
10th Percentile £31,250 £31,604 £32,500
25th Percentile £42,500 £42,750 £45,000
Median annual salary (50th Percentile) £56,525 £60,000 £60,000
Median % change year-on-year -5.79% - +4.35%
75th Percentile £75,000 £80,000 £80,000
90th Percentile £93,750 £97,500 £97,500
UK excluding London median annual salary £50,404 £52,500 £52,500
% change year-on-year -3.99% - +5.00%

Technical Support Manager
Job Vacancy Trend

Job postings that featured Technical Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Manager in the UK

Technical Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Manager.

Salary trend for Technical Support Manager in the UK

Technical Support Manager
Salary Histogram

Salary distribution for jobs citing Technical Support Manager over the 6 months to 31 October 2024.

Salary histogram for Technical Support Manager in the UK

Technical Support Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Manager within the UK over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +38 79 £50,000 -9.09% 7
UK excluding London +43 78 £50,000 - 5
Midlands - 26 £50,000 - 1
North of England -2 24 £40,000 -23.81% 1
North West -20 22 £40,000 -27.27%
South East -12 19 £50,000 -19.19% 1
West Midlands - 19 £50,000 - 1
Work from Home +36 16 £65,000 +36.84% 1
East Midlands - 7 £45,000 -
South West - 6 £40,000 - 1
London +26 4 £60,000 -33.33% 2
Yorkshire +24 2 - -
Scotland -10 1 - -
Northern Ireland - 1 - -
Wales - 1 - -

Technical Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 31 October 2024, Technical Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Manager in the job title.

1 11 (12.79%) Local Government
2 7 (8.14%) ITIL
2 7 (8.14%) Analytical Skills
2 7 (8.14%) Problem-Solving
2 7 (8.14%) Social Skills
3 6 (6.98%) Windows Server
3 6 (6.98%) Windows
4 5 (5.81%) B2B
4 5 (5.81%) PMP
4 5 (5.81%) PMI Certification
4 5 (5.81%) QA
5 4 (4.65%) Degree
6 3 (3.49%) FMCG
6 3 (3.49%) Performance Metrics
6 3 (3.49%) Virtual Team
6 3 (3.49%) Service Delivery
6 3 (3.49%) Manufacturing
7 2 (2.33%) Games
7 2 (2.33%) Replication
7 2 (2.33%) Service Management
7 2 (2.33%) Process Management
7 2 (2.33%) Retail
7 2 (2.33%) Strategic Planning
7 2 (2.33%) Firewall
7 2 (2.33%) ITSM
7 2 (2.33%) Management Information System
7 2 (2.33%) CISSP
7 2 (2.33%) NHS
7 2 (2.33%) Client Onboarding
7 2 (2.33%) Active Listening

Technical Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (2.33%) SaaS
Communications & Networking
1 2 (2.33%) Firewall
General
1 11 (12.79%) Local Government
2 7 (8.14%) Analytical Skills
2 7 (8.14%) Social Skills
3 3 (3.49%) Manufacturing
4 2 (2.33%) Games
4 2 (2.33%) Retail
Miscellaneous
1 3 (3.49%) FMCG
1 3 (3.49%) Virtual Team
2 2 (2.33%) Analytical Mindset
2 2 (2.33%) Management Information System
2 2 (2.33%) NHS
2 2 (2.33%) Onboarding
2 2 (2.33%) Replication
3 1 (1.16%) EPoS
3 1 (1.16%) IPTV
Operating Systems
1 6 (6.98%) Windows
1 6 (6.98%) Windows Server
Processes & Methodologies
1 7 (8.14%) ITIL
1 7 (8.14%) Problem-Solving
2 5 (5.81%) B2B
3 3 (3.49%) Performance Metrics
3 3 (3.49%) Service Delivery
4 2 (2.33%) Active Listening
4 2 (2.33%) Business Strategy
4 2 (2.33%) Client Onboarding
4 2 (2.33%) Customer Engagement
4 2 (2.33%) Customer Service
4 2 (2.33%) Cybersecurity
4 2 (2.33%) ITSM
4 2 (2.33%) Process Improvement
4 2 (2.33%) Process Management
4 2 (2.33%) Service Management
4 2 (2.33%) Strategic Planning
5 1 (1.16%) Asset Management
5 1 (1.16%) Line Management
5 1 (1.16%) People Management
Qualifications
1 5 (5.81%) PMI Certification
1 5 (5.81%) PMP
2 4 (4.65%) Degree
3 2 (2.33%) CISSP
Quality Assurance & Compliance
1 5 (5.81%) QA
Vendors
1 1 (1.16%) Microsoft