Technical Support Specialist Jobs

Technical Support Specialist
UK

The median Technical Support Specialist salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 832 946 1185
Rank change year-on-year +114 +239 -281
Permanent jobs requiring a Technical Support Specialist 75 14 44
As % of all permanent jobs advertised in the UK 0.075% 0.014% 0.027%
As % of the Job Titles category 0.079% 0.015% 0.028%
Number of salaries quoted 55 10 32
10th Percentile £25,700 £27,285 £21,806
25th Percentile £28,500 £37,500 £27,500
Median annual salary (50th Percentile) £32,500 £43,250 £43,750
Median % change year-on-year -24.86% -1.14% +16.67%
75th Percentile £41,500 £47,250 £65,000
90th Percentile £50,000 £49,060 £71,750
UK excluding London median annual salary £32,500 £40,000 £32,500
% change year-on-year -18.75% +23.08% +16.07%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,634 91,081 154,945
% of permanent jobs with a recognized job title 94.69% 91.52% 96.08%
Number of salaries quoted 67,599 57,631 84,466
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,974 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,183 £50,000
% change year-on-year -5.98% +6.37% +5.26%

Technical Support Specialist
Job Vacancy Trend

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Specialist.

Salary trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Histogram

Salary distribution for jobs citing Technical Support Specialist over the 6 months to 19 May 2024.

Salary histogram for Technical Support Specialist in the UK

Technical Support Specialist
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +137 72 £32,500 -30.11% 24
UK excluding London +45 60 £32,500 -18.75% 18
North of England +76 32 £32,500 - 9
Yorkshire - 16 £50,000 - 4
North West +16 15 £32,500 - 4
London +111 12 £30,000 -36.84% 3
Midlands +10 11 £28,500 -37.04% 3
East Midlands - 10 £28,500 - 1
East of England - 9 £26,000 - 2
Work from Home +59 7 £43,000 -7.53% 6
South East -4 5 £40,000 -13.98% 2
Scotland -72 2 £31,000 +14.09%
West Midlands +13 1 £27,000 -40.36% 2
South West - 1 £31,000 - 2
North East - 1 £25,000 - 1

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 May 2024, Technical Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Specialist in the job title.

1 23 (30.67%) Social Skills
2 22 (29.33%) Problem-Solving
3 21 (28.00%) Customer Service
3 21 (28.00%) Degree
4 19 (25.33%) Windows
5 16 (21.33%) Microsoft 365
6 14 (18.67%) Active Directory
7 13 (17.33%) HNC
7 13 (17.33%) Onboarding
8 11 (14.67%) Microsoft
9 10 (13.33%) Retail
10 9 (12.00%) Ethernet
10 9 (12.00%) Driving Licence
11 8 (10.67%) Data Centre
12 7 (9.33%) User Experience
12 7 (9.33%) Azure
12 7 (9.33%) AWS
12 7 (9.33%) German Language
12 7 (9.33%) Games
13 6 (8.00%) QlikView
13 6 (8.00%) Proactive Management
14 5 (6.67%) Computer Science
14 5 (6.67%) Android
14 5 (6.67%) Mac OS
14 5 (6.67%) GCP
14 5 (6.67%) IPsec
14 5 (6.67%) ISO/IEC 27001
14 5 (6.67%) VPN
14 5 (6.67%) DNS
14 5 (6.67%) Business Intelligence

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.33%) Apache
1 1 (1.33%) Skype for Business
Applications
1 1 (1.33%) Microsoft Office
Business Applications
1 1 (1.33%) Dynamics CRM
Cloud Services
1 16 (21.33%) Microsoft 365
2 7 (9.33%) AWS
2 7 (9.33%) Azure
3 5 (6.67%) GCP
4 4 (5.33%) Power Platform
5 2 (2.67%) SaaS
5 2 (2.67%) Snowflake
6 1 (1.33%) WhatsApp
Communications & Networking
1 9 (12.00%) Ethernet
2 5 (6.67%) DNS
2 5 (6.67%) IPsec
2 5 (6.67%) SSL
2 5 (6.67%) VPN
3 4 (5.33%) LAN
4 3 (4.00%) Firewall
4 3 (4.00%) Wireless
5 2 (2.67%) Internet
5 2 (2.67%) VoIP
6 1 (1.33%) Cisco IOS
6 1 (1.33%) Remote Desktop
6 1 (1.33%) Skype
6 1 (1.33%) SMS
6 1 (1.33%) TCP/IP
6 1 (1.33%) Telepresence
Database & Business Intelligence
1 6 (8.00%) QlikView
2 4 (5.33%) Power BI
3 2 (2.67%) BusinessObjects
3 2 (2.67%) Relational Database
General
1 23 (30.67%) Social Skills
2 10 (13.33%) Retail
3 7 (9.33%) Games
3 7 (9.33%) German Language
4 4 (5.33%) Finance
4 4 (5.33%) French Language
4 4 (5.33%) Law
5 2 (2.67%) Banking
5 2 (2.67%) Italian Language
5 2 (2.67%) Spanish Language
5 2 (2.67%) Telecoms
6 1 (1.33%) Automotive
6 1 (1.33%) Inclusion and Diversity
6 1 (1.33%) Manufacturing
6 1 (1.33%) Marketing
6 1 (1.33%) Organisational Skills
6 1 (1.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (2.67%) HTML
2 1 (1.33%) SAML
2 1 (1.33%) XML
Miscellaneous
1 13 (17.33%) Onboarding
2 9 (12.00%) Driving Licence
3 8 (10.67%) Data Centre
4 4 (5.33%) Management Information System
5 3 (4.00%) CCTV
6 2 (2.67%) Self-Motivation
7 1 (1.33%) Video Conferencing
Operating Systems
1 19 (25.33%) Windows
2 5 (6.67%) Android
2 5 (6.67%) Mac OS
3 4 (5.33%) Linux
4 3 (4.00%) Windows Server
5 1 (1.33%) Windows 10
5 1 (1.33%) Windows 7
Processes & Methodologies
1 22 (29.33%) Problem-Solving
2 21 (28.00%) Customer Service
3 7 (9.33%) User Experience
4 6 (8.00%) Proactive Management
5 5 (6.67%) Business Intelligence
5 5 (6.67%) Computer Science
6 4 (5.33%) Collaborative Culture
7 3 (4.00%) CRM
7 3 (4.00%) Fintech
8 2 (2.67%) Client Onboarding
8 2 (2.67%) Commercial Awareness
8 2 (2.67%) Due Diligence
8 2 (2.67%) Incident Response
8 2 (2.67%) KYC
8 2 (2.67%) Presales
8 2 (2.67%) Technical Leadership
9 1 (1.33%) Customer Requirements
9 1 (1.33%) ITIL
9 1 (1.33%) Project Management
9 1 (1.33%) Service Management
Programming Languages
1 2 (2.67%) SQL
Qualifications
1 21 (28.00%) Degree
2 13 (17.33%) HNC
3 4 (5.33%) HND
4 1 (1.33%) ITIL Foundation Certificate
4 1 (1.33%) Master's Degree
4 1 (1.33%) MBA
Quality Assurance & Compliance
1 5 (6.67%) ISO/IEC 27001
2 2 (2.67%) SLA
System Software
1 14 (18.67%) Active Directory
2 2 (2.67%) Hyper-V
3 1 (1.33%) FreeRADIUS
3 1 (1.33%) Shibboleth
Systems Management
1 1 (1.33%) Microsoft Intune
1 1 (1.33%) SCCM
Vendors
1 11 (14.67%) Microsoft
2 2 (2.67%) Alteryx
2 2 (2.67%) Cisco
2 2 (2.67%) Cognos
2 2 (2.67%) Datto
2 2 (2.67%) MuleSoft
2 2 (2.67%) Veeam
3 1 (1.33%) Apple
3 1 (1.33%) BroadSoft
3 1 (1.33%) Polycom